Artecta Carlow 30 User manual

Carlow 30 V1
Highlite International B.V. –Vestastraat 2 –6468 EX –Kerkrade –the Netherlands
ordercode: A0720060
MANUAL
ENGLISH

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Ordercode: A0720060
Carlow 30
Table of contents
Warning ...............................................................................................................................................................................2
Safety Instructions .........................................................................................................................................................2
Operating Determinations ..........................................................................................................................................4
Connection with the mains.........................................................................................................................................4
Return Procedure..........................................................................................................................................................5
Claims..............................................................................................................................................................................5
Description of the device.................................................................................................................................................6
Optional accessories....................................................................................................................................................6
Overview ........................................................................................................................................................................7
Backside .........................................................................................................................................................................7
Installation...........................................................................................................................................................................8
Set Up and Operation .......................................................................................................................................................8
Control Modes...............................................................................................................................................................8
One Carlow 30 (Auto Run Mode, Built-in programs and Static Color Mode) ...............................................8
Multiple Carlows 30 (Master/Slave control)..........................................................................................................8
Multiple Carlows 30 (DMX Control) ........................................................................................................................9
Fixture Linking...............................................................................................................................................................10
Data Cabling...............................................................................................................................................................10
Control Panel ...............................................................................................................................................................11
Control Mode ..............................................................................................................................................................11
DMX Addressing ..........................................................................................................................................................11
Menu Overview...........................................................................................................................................................12
Main Menu Options....................................................................................................................................................12
Auto Run Mode ........................................................................................................................................................13
Built-in Programs .......................................................................................................................................................13
Slave Mode ...............................................................................................................................................................14
DMX Addressing/ DMX configuration ..................................................................................................................14
Static Color control..................................................................................................................................................14
Reset factory settings..............................................................................................................................................14
DMX Channels .............................................................................................................................................................15
5 channels .................................................................................................................................................................15
7 channels .................................................................................................................................................................15
9 channels .................................................................................................................................................................16
Maintenance....................................................................................................................................................................17
Troubleshooting ...............................................................................................................................................................17
No Light.........................................................................................................................................................................17
No Response to DMX..................................................................................................................................................17
Product Specifications....................................................................................................................................................19
Dimensions........................................................................................................................................................................20
Notes ..................................................................................................................................................................................21

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Ordercode: A0720060
Carlow 30
Warning
Unpacking Instructions
Immediately upon receiving this product, carefully unpack the carton and check the contents to ensure
that all parts are present, and have been received in good condition. Notify the dealer immediately and
retain packing material for inspection if any parts appear damaged from shipping or the carton itself
shows signs of mishandling. Save the carton and all packing materials. In the event that a fixture must be
returned to the factory, it is important that the fixture be returned in the original factory box and packing.
Your shipment includes:
●Artecta Carlow 30
●1x Schuko to 3-pins (IP-66 ) Power cable 1,5m
●User manual
LED Expected Lifespan
LEDs gradually decline in brightness over time. HEAT is the dominant factor that leads to the acceleration
of this decline. Packaged in clusters, LEDs exhibit higher operating temperatures than in ideal or singular
optimum conditions. For this reason, when all color LEDs are used at their fullest intensity, life of the LEDs is
significantly reduced. If improving the lifespan is of higher priority, place care in providing for lower
operational temperatures. This may include climatic-environmental and the reduction of overall
projection intensity.
Safety Instructions
Every person involved with the installation, operation and maintenance of this device has to:
●be qualified
●follow the instructions of this manual
Before the initial start-up, please make sure that there is no damage caused by transportation.
Should there be any, consult your dealer and do not use the device.
To maintain perfect condition and to ensure a safe operation, it is absolutely necessary for the user to
follow the safety instructions and warning notes contained in this manual.
Please consider that damages caused by manual modifications to the device are not subject to
warranty.This device contains no user-serviceable parts. Refer servicing to qualified technicians only.

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Ordercode: A0720060
Carlow 30
IMPORTANT:
The manufacturer will not accept liability for any resulting damages caused by the non-observance of
this manual or any unauthorized modification to the device.
●Never let the power cord come into contact with other cables! Handle the power cord and all
connections with the mains with particular caution!
●Never remove warning or informative labels from the unit.
●Never use anything to cover the ground contact.
●Never place any material over the lens.
●Never look directly into the light source.
●Never leave any cables lying around.
●Do not connect this device to a dimmerpack.
●Do not switch the device on and off in short intervals, as this will reduce the device’s life.
●Do not touch the device’s housing bare-handed during its operation (housing becomes very hot).
Allow the fixture to cool for at least 5 minutes before handling.
●Do not shake the device. Avoid brute force when installing or operating the device.
●Only operate the fixture after having checked if the housing is firmly closed and all screws are tightly
fastened.
●Only operate the device after having familiarized with its functions.
●Avoid flames and do not put close to flammable liquids or gases.
●Always keep the case closed while operating.
●Always allow a free air space of at least 50 cm around the unit for ventilation.
●Always disconnect power from the mains, when device is not used or before cleaning! Only handle
the power cord holding it by the plug. Never pull out the plug by tugging the power cord.
●Make sure that the device is not exposed to extreme heat, moisture or dust.
●Make sure that the available voltage is not higher than stated on the rear panel.
●Make sure that the power cord is never crimped or damaged. Check the device and the power
cord from time to time.
●If the lens is obviously damaged, it has to be replaced.
●If device was dropped or struck, disconnect mains power supply immediately. Have a qualified
engineer inspect for safety before operating.
●If the device has been exposed to drastic temperature fluctuation (e.g. after transportation), do not
switch it on immediately. The arising condensation water might damage your device. Leave the
device switched off until it has reached room temperature.
●If your Artecta device fails to work properly, discontinue the use immediately. Pack the unit securely
(preferably in the original packing material), and return it to your Artecta dealer for service.
●For adult use only. The fixture must be installed beyond the reach of children. Never leave the unit
running unattended.
●Never attempt to bypass the thermostatic switch or fuses.
●The user is responsible for correct positioning and operating of the Carlow 30. The manufacturer will
not accept liability for damages caused by the misuse or incorrect installation of this device.
●This device falls under protection class I. Therefore it is essential to connect the yellow/green
conductor to earth.
●Repairs, servicing and electric connection must be carried out by a qualified technician.
●WARRANTY: Till one year after date of purchase.

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Ordercode: A0720060
Carlow 30
Operating Determinations
●This device is not designed for permanent operation. Consistent operation breaks will ensure that the
device will serve you for a long time without defects.
●The minimum distance between light output and the illuminated surface must be bigger than 1
meter.
●The maximum ambient temperature ta= 40°C must never be exceeded.
●The relative humidity must not exceed 50 % with an ambient temperature of 40° C.
●If this device is operated in any other way than the one described in this manual, the product may
suffer damages and the warranty becomes void.
●Any other operation may lead to dangers like short-circuit, burns, electric shock, crash, etc.
You endanger your own safety and the safety of others !
The Carlow 30 has to be mounted on a flat surface.
Connection with the mains
Connect the device to the mains with the power-plug.
Always check if the right color cable is connected to the right place.
International
EU Cable
UK Cable
US Cable
Pin
L
BROWN
RED
YELLOW/COPPER
PHASE
N
BLUE
BLACK
SILVER
NEUTRAL
YELLOW/GREEN
GREEN
GREEN
PROTECTIVE
GROUND
Make sure that the device is always properly connected to the earth!
Improper installation can cause serious injuries and/or damage of property!

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Ordercode: A0720060
Carlow 30
Return Procedure
Returned merchandise must be sent prepaid and in the original packing, call tags will not be issued.
Package must be clearly labeled with a Return Authorization Number (RMA number). Products returned
without an RMA number will be refused. Highlite will not accept the returned goods or any responsibility.
Call Highlite 0031-455667723 or mail [e-mail] request an RMA prior to shipping the
fixture. Be prepared to provide the model number, serial number and a brief description of the cause for
the return. Be sure to properly pack fixture, any shipping damage resulting from inadequate packaging is
the customer’s responsibility. Highlite reserves the right to use its own discretion to repair or replace
product(s). As a suggestion, proper UPS packing or double-boxing is always a safe method to use.
Note: If you are given an RMA number, please include the following information on a piece of paper
inside the box:
01) Your name
02) Your address
03) Your phone number
04) A brief description of the symptoms
Claims
The client has the obligation to check the delivered goods immediately upon delivery for any short-
comings and/or visible defects, or perform this check after our announcement that the goods are at their
disposal. Damage incurred in shipping is the responsibility of the shipper; therefore the damage must be
reported to the carrier upon receipt of merchandise.
It is the customer's responsibility to report and submit claims with the shipper in the event that a fixture is
damaged due to shipping. Transportation damage has to be reported to us within one day after receipt
of the delivery.
Any return shipment has to be made post-paid at all times. Return shipments must be accompanied with
a letter defining the reason for return shipment. Non-prepaid return shipments will be refused, unless
agreed otherwise in writing.
Complaints against us must be prepared in writing or sent by fax within 10 working days after receipt of
the invoice. After this period complaints will not be handled anymore.
Complaints will only then be considered if the client has so far complied with all parts of the agreement,
regardless of the agreement from which the obligation is resulting.

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Ordercode: A0720060
Carlow 30
Description of the device
Features
The Artecta Carlow 30 is an outdoor spot with many possibilities to achieve a very nice lighting effect.
●Input voltage: 100-240V, 50/60Hz
●Power consumption: 24W
●DMX channels: 5, 7 or 9 channels
●LED display for easy setup
●Light source: 3 x 10W 5-in-1 RGBWA LEDs
●Light output: Red 89,3 Lm
●Green 243 Lm
●Blue 58 Lm
●White 206 Lm
●Amber 143 Lm
●RGBWA 587 Lm
●Control modes: Auto, Built-in Programs, Static dimmer, DMX, Master/Slave
●Control protocol: DMX-512
●Dimmer: 0-100%
●Strobe: 0-20Hz
●Beam Angle: 28°
●Protection rate: IP-66
●Housing: Grey aluminum
●Connections: Dedicated IP66 Power & Data connectors
●Dimensions: 158 x 98 x 178 mm
●Weight: 1,66 kg
Note: Knowledge of DMX is required to fully utilize this unit.
Optional accessories
42698 Power end cap set Male/female for Cameleon series
42699 Data end cap set Male/female for Cameleon series
42705 Power Extension cable for Cameleon series (3m)
42706 Power connection cable for Cameleon series (3m)
42707 DMX Extension cable for Cameleon series (3m)
42708 DMX Input cable for Cameleon series (3m)

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Ordercode: A0720060
Carlow 30
Overview
Fig. 01
01) 3 x 10W 5-in-1 RGBWA LEDs
02) Mounting bracket
Backside
Fig. 02
03) 4-digit LED display + control buttons
04) Special 3-pin power cable IN/ OUT IP-65
05) Special 3-pin DMX signal cable IN/OUT IP-65

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Ordercode: A0720060
Carlow 30
Installation
Remove all packing materials from the Carlow 30. Check if all foam and plastic padding is removed.
Connect all cables.
Do not supply power before the whole system is set up and connected properly.
Always disconnect from electric mains power supply before cleaning or servicing.
Damages caused by non-observance are not subject to warranty.
Set Up and Operation
Follow the directions below, as they pertain to your preferred operation mode.
Before plugging the unit in, always make sure that the power supply matches the product specification
voltage. Do not attempt to operate a 120V specification product on 230V power, or vice versa.
Control Modes
There are 5 modes:
•Auto run
•Built-in programs
•Static Color
•Master/slave
•DMX-512 (5CH, 7CH or 9CH)
One Carlow 30 (Auto Run Mode, Built-in programs and Static Color Mode)
01) Fasten the effect light to a flat surface. Leave at least 0,5 meter on all sides for air circulation.
02) Plug the end of the electric mains power cord into a proper electric power supply socket.
03) When the Carlow 30 is not connected with a DMX cable, it functions as a stand-alone device.
Please see pages 13 and 14 for more information about Auto Run Mode, the Built-in programs and
Static Color Mode.
Multiple Carlows 30 (Master/Slave control)
01) Fasten the effect light onto a flat surface. Leave at least 0,5 meter on all sides for air circulation.
02) Use a 3-p XLR cable to connect the Carlows and other devices.
The pins:
1. Earth
2. Signal (-)
3. Signal (+)
03) Link the units as shown in Fig. 03. Connect the first unit's DMX "out" socket with the second unit's "in"
socket, using the 42707 –DMX Extension cable. Link the second, third, and fourth units using the
42707 –DMX Extension cable.
You can use the same functions on the master device as described on pages 13 and 14 (Auto Run
mode, Built-in programs, Static color). This means that you can set your desired operation mode on
the master device and all slave devices will react the same as the master device.
Multiple Carlows 30 (Master/Slave control)
Fig. 03

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Ordercode: A0720060
Carlow 30
Multiple Carlows 30 (DMX Control)
01) Fasten the effect light to a flat surface. Leave at least 0,5 meter on all sides for air circulation.
02) Use a 3-pin XLR cable to connect the Carlows and other devices.
03) Link the units as shown in fig. 04. Connect a light controller to the first unit's DMX "in" socket, using the
42708 –DMX input cable. Connect the first unit’s "out" socket with the second unit's "in" socket, using
the 42707 –DMX Extension cable, Link the second, third, and fourth units using the 42707 –DMX
Extension cable.
04) Supply electric power: Plug electric mains power cords into each unit's special IP65 power IN socket,
then plug the other end of the mains power cord into proper electric power supply sockets, starting
with the first unit. Do not supply power before the whole system is set up and connected properly.
Multiple Carlows 30 DMX Set Up
Fig. 04
Note : Link all cables before connecting electric power

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Ordercode: A0720060
Carlow 30
Fixture Linking
You will need a serial data link to run light shows of one or more fixtures using a DMX-512 controller or to
run synchronized shows of two or more fixtures set to a master/slave operating mode. The combined
number of channels required by all the fixtures on a serial data link determines the number of fixtures the
data link can support.
Important:
Fixtures on a serial data link must be daisy-chained in a single line. To comply with the
EIA-485 standard, no more than 30 devices should be connected on one data link.
Connecting more than 30 fixtures on one serial data link without the use of a DMX
optically isolated splitter may result in deterioration of the digital DMX signal.
Maximum recommended DMX data link distance: 100 meters
Maximum recommended number of fixtures on a DMX data link: 30 fixtures
Maximum recommended number of fixtures on a power link: 19 @ 110V
Maximum recommended number of fixtures on a power link: 35 @ 240V
Data Cabling
To link fixtures together, you must obtain data cables. You can purchase DAP Audio certified DMX cables
directly from a dealer/distributor or construct your own cable. If you choose to create your own cable,
please use data-grade cables that can carry a high quality signal and are less prone to electromagnetic
interference.
DAP Audio DMX Data Cables
●DAP Audio Basic microphone cable for allround use. bal. XLR/M 3-pin > XLR/F 3-pin. Ordercode
FL01150 (1,5 m), FL013 (3 m), FL016 (6 m), FL0110 (10 m), FL0115 (15 m), FL0120 (20 m).
●DAP Audio X-type data cable XLR/M 3-pin > XLR/F 3-pin. Ordercode FLX0175 (0,75 m),
●FLX01150 (1,5 m), FLX013 (3 m), FLX016 (6 m), FLX0110 (10 m).
●DAP Audio cable for the demanding user with exceptional audio-qualities and connector made by
Neutrik®. Ordercode FL71150 (1,5 m), FL713 (3 m), FL716 (6 m), FL7110 (10 m).
●DAP Audio cable for the demanding user with exceptional audio-qualities and connector made by
Neutrik®. Ordercode FL7275 (0,75 m), FL72150 (1,5 m), FL723 (3 m), FL726 (6 m), FL7210 (10 m).
●DAP Audio 110 Ohm cable with digital signal transmission. Ordercode FL0975 (0,75 m),
●FL09150 (1,5 m), FL093 (3 m), FL096 (6 m), FL0910 (10 m), FL0915 (15 m), FL0920 (20 m).
●DAP Audio DMX adapter: 3-pin/5-pin. Ordercode FLA30.
Note: You cannot plug a standard DMX cable directly into the connector. Be sure to use
the special cables for DMX connection (42708) and extension cables (42707).
The Carlow 30 can be operated with a controller in DMX mode or without the controller in stand-alone
mode.

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Ordercode: A0720060
Carlow 30
Control Panel
A) LED display
B) Mode button
C) Setup button
D) Up button
E) Down button
Fig. 05
Control Mode
The fixtures are individually addressed on a data-link and connected to the controller.
The fixtures respond to the DMX signal from the controller. (When you select the DMX address and save it,
the controller will display the saved DMX address, next time.)
DMX Addressing
The control panel on the back side of the device allows you to assign DMX fixture addresses, which is the
first channel with which the Carlow will respond to the controller.
Please note, when you use the controller, the unit has 9channels.
When using multiple Carlows, make sure you set the DMX addresses right.
Therefore, the DMX address of the first Carlow should be 1(001); the DMX address of the second Carlow
should be 1+9=10 (010); the DMX address of the third Carlow should be 10+9=19 (019), etc. Please, be
sure that you do not have any overlapping channels in order to control each Carlow correctly. If two or
more Carlows are addressed similarly, they will work similarly.
Controlling:
After having addressed all Carlow fixtures, you may now start operating these via your lighting controller.
Note: After switching on, the Carlow will automatically detect whether DMX 512 data is received or not.
If not, the problem may be:
●The XLR cable from the controller is not connected with the input of the Carlow.
●The controller is switched off or defective, the cable or connector is detective, or the signal wires are
swapped in the input connector.
Note: It is necessary to insert an XLR termination plug (with 120 Ohm) in the last fixture in order to ensure
proper transmission on the DMX data link.
Display Off after 10 seconds
When no button is pressed for 10 seconds, the display will turn off. The fixture will switch to a lock key
mode. To light up the display and unlock the fixture, you have to press the Mode and Down button at the
same time for 2 seconds. Once you have pressed the buttons, the display will light up.

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Ordercode: A0720060
Carlow 30
Menu Overview
Main Menu Options
Auto run
Built- in programs
Master-Slave
DMX address / DMX configuration
Static Color Mode

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Ordercode: A0720060
Carlow 30
Auto Run Mode
With this menu you can start the Auto Run program of the Carlow 30.
01) Press the Mode button until the display shows .
02) The Carlow 30 will start immediately the Auto Run program.
Built-in Programs
With this menu you can set the built-in programs.
01) Press the Mode button until the display shows .
02) Press the Setup button to open this menu.
03) You can use the Up/Down buttons to scroll through the 11 built-in programs.
04) When you select menu , you can use a wide variety (19) of manual color settings. Press Setup
to enter and choose one with the Up/Down buttons.
05) Press the Setup button again to open the next menu. You can set the Flash frequency with the
Up/Down buttons between .
06) Press the Setup button again until the display shows .
07) Use the Up/Down buttons until the display shows .
08) Use the Up/Down buttons to scroll between . In menu ,
you can switch between the Flash frequency and the Program Running Speed by pressing the Setup
button.
09) Use the Up/Down buttons to change the values.
Speed from 00-99 and FL.
Flash Frequency from 00-99

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Carlow 30
Slave Mode
With this menu you can set the device as a Master or Slave.
01) Press the Mode button until the display shows .
If the device has not been set to slave, it is automatically classified as a master device. All slave
devices will follow the master movement. If the device has been set to slave, it will react the same as
its master device.
DMX Addressing/ DMX configuration
With this menu you can set the DMX address and choose a DMX configuration.
01) Press the Mode button until the display shows .
02) You can choose 512 different DMX addresses.
03) Use the Up/Down buttons to select the required address from .
Once you have set the desired DMX address, you can also choose the desired DMX Mode.
04) Press the Setup button to choose one of the 3 different DMX Modes. Use the Up/Down buttons to
select 5, 7 or 9 channels DMX mode.
Static Color control
With this menu you can manually set a desired color.
01) Press the Mode button until the display shows .
02) Press the Setup button to open this menu.
03) You can use the Setup button to scroll through the 5 color options.
04) Use the Up/Down buttons to change the values.
Gradual adjustment red (0-255)
Gradual adjustment green (0-255)
Gradual adjustment blue (0-255)
Gradual adjustment white (0-255)
Gradual adjustment amber (0-255)
You can combine Red, Green, Blue, White and Amber to create an infinite range of colors (0-255).
Reset factory settings
Hold at the same time the Mode and Setup button for a few seconds. The Carlow 30 will reset to the
factory settings. The fixture will start up in the Auto Run mode.

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Carlow 30
DMX Channels
5 channels
Channel 1 –Red Dimmer intensity
0-255
Gradual adjustment Red from 0-100%
Channel 2 –Green Dimmer intensity
0-255
Gradual adjustment Green from 0-100%
Channel 3 –Blue Dimmer intensity
0-255
Gradual adjustment Blue from 0-100%
Channel 4 –White Dimmer intensity
0-255
Gradual adjustment White from 0-100%
Channel 5 –Amber Dimmer intensity
0-255
Gradual adjustment Amber from 0-100%
7 channels
Channel 1 –Red Dimmer intensity ( CH6 must be set between 001-255 )
0-255
Gradual adjustment Red from 0-100%
Channel 2 –Green Dimmer intensity ( CH6 must be set between 001-255 )
0-255
Gradual adjustment Green from 0-100%
Channel 3 –Blue Dimmer intensity (CH6 must be set between 001-255 )
0-255
Gradual adjustment Blue from 0-100%
Channel 4 –White Dimmer intensity (CH6 must be set between 001-255 )
0-255
Gradual adjustment White from 0-100%
Channel 5 –Amber Dimmer intensity (CH6 must be set between 001-255 )
0-255
Gradual adjustment Amber from 0-100%
Channel 6 –Master Dimmer intensity
0-255
Gradual adjustment, from dark to brightest 0-100%
Channel 7 –Linear strobe (CH1, CH2, CH3, CH4 or CH5 and CH6 must be set between 001-255 )
0-255
Strobe flash frequency, from slow to fast (0-20 Hz)

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Carlow 30
9 channels
Channel 1 –Master Dimmer intensity
0-255
Gradual adjustment, from dark to brightest 0-100%
Channel 2 –Red Dimmer intensity ( CH1 must be set between 001-255 )
0-255
Gradual adjustment Red from 0-100%
Channel 3 –Green Dimmer intensity ( CH1 must be set between 001-255 )
0-255
Gradual adjustment Green from 0-100%
Channel 4 –Blue Dimmer intensity (CH1 must be set between 001-255 )
0-255
Gradual adjustment Blue from 0-100%
Channel 5 –White Dimmer intensity (CH1 must be set between 001-255 )
0-255
Gradual adjustment White from 0-100%
Channel 6 –Amber Dimmer intensity (CH1 must be set between 001-255 )
0-255
Gradual adjustment Amber from 0-100%
Channel 7 –Built-in programs ( CH1 must be set between 001-255 )
1-24
Built-in program 1
25-49
Built-in program 2
50-74
Built-in program 3
75-99
Built-in program 4
100-124
Built-in program 5
125-149
Built-in program 6
150-174
Built-in program 7
175-199
Built-in program 8
200-224
Built-in program 9
225-249
Built-in program 10
250-255
Built-in program 11
Channel 8 –Color presets (CH1 must be set between 001-255 and CH7 between 001-024 )
0-12
No function
13-25
RGB (Red, Green and Blue)
26-38
Red
39-51
Green
52-64
Blue
65-77
White
78-90
Amber
91-103
Light yellow
104-116
Yellow
117-129
Purple
130-142
Pink
143-155
Cyan
156-168
Light pink
169-181
Light green
182-194
Light blue
195-207
Orange
208-220
Lime
221-233
Light purple
234-246
Warm white
247-255
Cold white

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Carlow 30
Channel 8 –Built-in program speed (CH7 must be set between 25-255 )
0-255
Gradual speed adjustment, from slow to fast
Channel 9 –Linear strobe frequency
(CH1 and CH2, CH3, CH4, CH5, CH6, CH7 or CH8 must be set between 001-255 )
0-255
Strobe flash frequency, from slow to fast (0-20 Hz)
Maintenance
The operator has to make sure that safety-related and machine-technical installations are to be
inspected by an expert after every year in the course of an acceptance test.
The operator has to make sure that safety-related and machine-technical installations are to be
inspected by a skilled person once a year.
The following points have to be considered during the inspection:
01) All screws used for installing the device or parts of the device have to be tightly connected and
must not be corroded.
02) There may not be any deformations on housings, fixations and installation spots.
03) The electric power supply cable must not show any damages or material fatigue.
The Carlow 30 requires almost no maintenance. However, you should keep the unit clean. Otherwise, the
fixture’s light output will be significantly reduced. Disconnect the mains power supply, and then wipe the
cover with a damp cloth. Do not immerse in liquid. Wipe lens clean with glass cleaner and a soft cloth.
Do not use alcohol or solvents.
The front lens will require weekly cleaning, as smoke-fluid tends to build up residues, reducing the light-
output very quickly.
Keep connections clean. Disconnect electric power, and then wipe the connections with a damp cloth.
Make sure connections are thoroughly dry before linking equipment or supplying electric power.
Troubleshooting
This troubleshooting guide is meant to help solve simple problems.
If a problem occurs, carry out the steps below in sequence until a solution is found. Once the unit
operates properly, do not carry out following steps.
No Light
If the light effect does not operate properly, refer servicing to a technician.
Suspect two potential problem areas as: the power supply and the LED.
01) Power supply. Check that the unit is plugged into an appropriate LED driver.
02) The LED. Return the Carlow 30 to your Artecta dealer.
03) If all of the above appears to be O.K., plug the unit in again.
04) If you are unable to determine the cause of the problem, do not open the Carlow 30, as this may
damage the unit and the warranty will become void.
05) Return the device to your Artecta dealer.
No Response to DMX
Suspect the DMX cable or connectors, a controller malfunction, a light effect DMX card malfunction.
01) Check the DMX setting. Make sure that DMX addresses are correct.
02) Check the DMX cable: Unplug the unit; change the DMX cable; then reconnect to electrical power.
Try your DMX control again.
03) Determine whether the controller or light effect is at fault. Does the controller operate properly with
other DMX products? If not, take the controller in for repair. If so, take the DMX cable and the light
effect to a qualified technician.

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Ordercode: A0720060
Carlow 30
Problem
Probable cause(s)
Solution
One or more
fixtures do not
function at all
No power to the fixture
•Check if power is switched on and
cables are plugged in
Internal fuse blown
•Return the Carlow 30 to your
Artecta dealer
Fixtures reset
correctly, but all
respond
erratically or not
at all to the
controller
The controller is not connected.
•Connect controller.
3-pin XLR Out of the controller
does not match XLR Out of the first
fixture on the link (i.e. signal is
reversed)
•Install a phase reversing cable
between the controller and the
first fixture on the link
Fixtures reset
correctly, but
some respond
erratically or not
at all to the
controller
Poor data quality
•Check data quality. If much lower
than 100 percent, the problem
may be a bad data link
connection, poor quality or
broken cables, missing termination
plug, or a defective fixture
disturbing the link
Bad data link connection
•Inspect connections and cables.
Correct poor connections. Repair
or replace damaged cables
Data link not terminated with 120
Ohm termination plug
•Insert termination plug in output
jack of the last fixture on the link
Incorrect addressing of the fixtures
•Check address setting
One of the fixtures is defective and
disturbs data transmission on the
link
•Bypass one fixture at a time until
normal operation is restored:
unplug both connectors and
connect them directly together.
•Have the defective fixture
serviced by a qualified technician
3-pin XLR Out on the fixtures does
not match (pins 2 and 3 reversed)
•Install a phase-reversing cable
between the fixtures or swap pin 2
and 3 in the fixture that behaves
erratically
No light or LEDs
cuts out
intermittently
Fixture is too hot
•Allow the fixture to cool down
•Clean the fan
•Make sure air vents in control
panel and the front lens are not
blocked
•Turn up the air conditioning
LEDs damaged
•Disconnect the fixture and return it
to your dealer
The power supply settings do not
match local AC voltage and
frequency
•Disconnect fixture. Check settings
and correct if necessary

19
Ordercode: A0720060
Carlow 30
Product Specifications
Model:
Artecta Carlow 30
Input Voltage:
100-240V AC, 50/60Hz
Power consumption:
24W (full output)
DMX linking:
30 pcs
Power linking 110V:
19 pcs
Power linking 240V:
35 pcs
Protection rate:
IP-66
Dimensions:
158 x 98 x 178 mm
Weight:
1,66 kg
Operating and Programming:
Signal pin OUT:
Pin 1 (earth), pin 2 (-), pin 3 (+)
DMX Mode:
5, 7 or 9 channels
Signal input:
3-pin DMX IN
Signal output:
3-pin DMX OUT
Electro-mechanical effects:
LED Quantity:
3 x 10W 5-in-1 RGBWA LEDs
Light output:
Red 89,3 Lm
Green 243 Lm
Blue 58 Lm
White 206 Lm
Amber 143 Lm
RGBWA 587 Lm
Beam angle:
28°
Dimmer:
0-100%
Strobe:
0-20Hz
Housing:
Grey aluminum
DMX-control:
via standard DMX-controller
On Board:
LED display for easy setup
Control:
Auto, Built-in Programs, Static dimmer, DMX,
Master/Slave
Connections:
Dedicated IP66 Power & Data connectors
Max. ambient temperature ta:
40°C
Max. housing temperature tB:
80°C
Minimum distance:
Minimum distance from flammable surfaces:
0,5 m
Minimum distance to lighted object:
1 m
Design and product specifications are subject to change without prior notice.
Website: artecta.nl
Email: [e-mail]