Aspire R5-431T User manual

Aspire R5-431T/R5-471T
SERVICE GUIDE

ii
Revision History
Refer to the table below for the updates made to this Aspire R5-431T/R5-471T service guide.
Disclaimer
The information in this guide is subject to change without notice.
There are no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any
particular purpose. The software described in this manual is sold or licensed "as is". Should
the programs prove defective following their purchase, the buyer (not the manufacturer,
distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any
incidental or consequential damages resulting from any defect in the software.
Copyright
© 2015 by Acer Incorporated. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
language or computer language, in any form or by any means, electronic, mechanical,
magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer
Incorporated.
Conventions
The following conventions are used in this manual:
WARNING:
!
Indicates a potential for personal injury.
CAUTION:
!
Indicates a potential loss of data or damage to equipment.
IMPORTANT:
+
Indicates information that is important to know for the proper completion of a
procedure, choice of an option, or completing a task.
The following typographical conventions are used in this document:
Date Revision Chapter Updates
2015/9/15 First Release
2016/1/12 Rev 1.02 1 Update six face graph and SDD information
2016/1/20 Rev 1.03 1 Review all parts
2016/2/23 Rev 1.04 2 Add RAID 0 Creation Utility
3 Add LCD module disassembly and assembly
6 Update LCD module parts photos
2016/2/25 Rev 1.05 3 Revise sensor board step
6 Update all parts Acer PNs

iii
Book titles, directory names, file names, path names, and program/process names are shown in
italics.
Example:
the DRS5 User's Guide
/usr/local/bin/fd
the /TPH15spool_M program
Computer output (text that represents information displayed on a computer screen, such as
menus, prompts, responses to input, and error messages) are shown in constant width.
Example:
[01] The server has been stopped
User input (text that represents information entered by a computer user, such as command
names, option letters, and words) are shown in constant width bold.
Variables contained within user input are shown in angle brackets (< >).
Example:
At the prompt, type run <file name> -m
Keyboard keys are shown in bold italics.
Example:
After entering the data, press Enter.
General information 0
Before using this information and the product it supports, read the following general
information.
This service guide provides you with all technical information relating to the basic
configuration for Acer’s global product offering. To better fit local market requirements and
enhance product competitiveness, your regional office may have decided to extend the
functionality of a machine (such as add-on cards, modems, or extra memory capabilities).
These localized features are not covered in this generic service guide. In such cases, contact
your regional offices or the responsible personnel/channel to provide you with further
technical details.
When ordering FRU parts: Check the most up-to-date information available on your regional
Web or channel. If, for whatever reason, a part number change is made, it may not be noted
in this printed service guide.
Acer-authorized Service Providers: Your Acer office may have a different part number code
than those given in the FRU list in this service guide. You must use the list provided by your
regional Acer office to order FRU parts for repair and service of customer machines.

iv

ii-v
CHAPTER 1
Hardware Specifications
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Operating System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Storage Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Audio Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Privacy Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Dimensions and Weight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Power Adapter and Battery. . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Special Keys and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
I/O Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9
Notebook Tour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Screen View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10
Keyboard View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11
Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12
Left View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14
Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-15
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16
Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-17
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19
Lock Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20
Windows Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-21
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-23
Specification Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26
CHAPTER 2
System Utilities
BIOS Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8

ii-vi
Boot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13
Exit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14
BIOS Flash Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16
Remove HDD/BIOS Password Utilities. . . . . . . . . . . . . . . . . . . . . 2-18
Remove HDD Password Utilities . . . . . . . . . . . . . . . . . . . . . . .2-18
Cleaning BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-20
Using DMI Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Update Manufacture Name. . . . . . . . . . . . . . . . . . . . . . . . . . .2-22
Update Product Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-25
Update Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-28
Update Motherboard Serial Number . . . . . . . . . . . . . . . . . . .2-31
Update UUID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-34
Update Asset Tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-39
Crisis Disk Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-43
RAID 0 Creation Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-44
CHAPTER 3
Machine Maintenance
Machine Disassembly and Replacement. . . . . . . . . . . . . . . . . . . 3-5
Recommended Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Replacement Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . .3-6
Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7
Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . .3-8
Removing the Bottom Cover . . . . . . . . . . . . . . . . . . . . . . . . . .3-9
Removing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12
Removing the Touch Pad FFC . . . . . . . . . . . . . . . . . . . . . . . . .3-15
Removing the SSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16
Removing the IO Board FFC. . . . . . . . . . . . . . . . . . . . . . . . . . .3-17
Removing the WLAN Card . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-18
Removing the IO Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-20
Removing the Motherboard . . . . . . . . . . . . . . . . . . . . . . . . . .3-22
Removing the Thermal Module. . . . . . . . . . . . . . . . . . . . . . . .3-27
Removing the LED FFC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-31
Removing the LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-33
Removing the RTC Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . .3-34
Removing the Speaker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-35
Removing the Touch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-38
Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . .3-41

ii-vii
Removing the LCD Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-48
Removing the Hinges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-54
Removing the Antenna Cables . . . . . . . . . . . . . . . . . . . . . . . .3-58
Removing the Sensor Board-Camera Cable . . . . . . . . . . . . . .3-61
Removing the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-63
Removing the Sensor Board . . . . . . . . . . . . . . . . . . . . . . . . . .3-64
Main Unit Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . 3-65
Replacing the Sensor Board . . . . . . . . . . . . . . . . . . . . . . . . . .3-65
Replacing the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-66
Replacing the Sensor board-Camera Cable . . . . . . . . . . . . . .3-67
Replacing the Antenna Cables . . . . . . . . . . . . . . . . . . . . . . . .3-69
Replacing the Hinges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-71
Replacing the LCD Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-75
Replacing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . .3-79
Replacing the Touch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-84
Replacing the Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-87
Replacing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-90
Replacing the LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-91
Replacing the LED FFC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-93
Replacing the Thermal Module. . . . . . . . . . . . . . . . . . . . . . . .3-95
Replacing the Motherboard . . . . . . . . . . . . . . . . . . . . . . . . . .3-98
Replacing the IO Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-102
Replacing the WLAN Card . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-104
Replacing the IO Board FFC . . . . . . . . . . . . . . . . . . . . . . . . . . 3-106
Replacing the SSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-107
Replacing the Touch Pad FFC. . . . . . . . . . . . . . . . . . . . . . . . . 3-109
Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-110
Replacing the Bottom Cover.................................................3-113
CHAPTER 4
Troubleshooting
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Power On Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4
No Display Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5
LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7
Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8
Touchpad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9
Internal & External Speaker Failure . . . . . . . . . . . . . . . . . . . .4-10
Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-12

ii-viii
USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-13
WLAN Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-14
Card Reader Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-15
Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-16
HDMI and VGA Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-17
ODD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-18
Other Functions Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-19
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
POST Code Range. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-20
CHAPTER 5
Jumper and Connector Locations
Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . 5-6
Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-6
Clear CMOS Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-7
BIOS Recovery by Crisis Disk. . . . . . . . . . . . . . . . . . . . . . . . . . .5-8
CHAPTER 6
FRU List
Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4
FRU List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-17
CHAPTER 7
Test Compatible Components
Microsoft® Windows® 10 Environment Test . . . . . . . . . . . . . . 7-4
Aspire R5-431T /R5-471T . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-4
CHAPTER 8
Online Support Information
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3

CHAPTER 1
Hardware Specifications

1-2
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Operating System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Storage Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Audio Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Privacy Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Dimensions and Weight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Power Adapter and Battery. . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Special Keys and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
I/O Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9
Notebook Tour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Screen View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10
Keyboard View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11
Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12
Left View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14
Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-15
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16
Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-17
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19
Lock Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20
Windows Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-21
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-23
System Block Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25
Specification Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26
Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26
System Board Major Chips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27
Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27
Processor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27
UMA CPU Fan True Value Table (Tj100) . . . . . . . . . . . . . . . 1-27
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28
Graphics Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28
BIOS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29
Hard Disk Drive (AVL components) . . . . . . . . . . . . . . . . . 1-30
LCD 14.0” (FHD, Glare) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-33
Display Supported Resolution (System Supported Resolution). . . . . . . . . . 1-33
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34
Audio Codec and Amplifier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34
Audio Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-35
WLAN Combo Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36

1-3
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37
HDMI Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37
AC Adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37
System Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37
Card Reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-38
System LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-38
System DMA Specification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-38
System Interrupt Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-39

1-4

Hardware Specifications and Configurations 1-5
Hardware Specifications and Configurations
Features 0
The following is a brief summary of the computer’s many features:
Operating System 0
Windows® 10 64-bit
Platform 0
Intel®PENTIUM®4405U processor (2 MB L3 cache, 2.10 GHz, 15W) supporting Intel®64
architecture, Intel®Smart Cache
Intel®Core™ i3-6100U processor (3 MB L3 cache, 2.30 GHz, 15W) supporting Intel®64
architecture, Intel®Smart Cache
Intel®Core™ i5-6200U processor (3 MB L3 cache, 2.30 GHz, 15W) supporting Intel®64
architecture, Intel®Smart Cache
Intel®Core™ i7-6500U processor (4 MB L3 cache, 2.50 GHz, 15W) supporting Intel®64
architecture, Intel®Smart Cache
Intel®100 series Chipset family
System Memory 0
Dual channel on board 2G/4G/8G support
Display 0
14.0" FHD 1920 x 1080 resolution, high-brightness (200-nit) LED-backlit Glare TFT LCD, 8 ms
typical response time
14.0" FHD 1920 x 1080 resolution, high-brightness (220-nit) LED-backlit Glare TFT LCD, 30 ms
typical response time
Mercury-free, environment-friendly
LED-backlight with driving circuit design
16:9 aspect ratio
Graphics 0
Intel®HD Graphics 520 with 300-1024MHz frequency, supporting Microsoft®DirectX®12,
OpenGL®4.4
Triple independent display support
9.43 million colors
External resolution / refresh rates:
HDMI®port up to 4096 x 2304: 24 Hz
DP port up to 4096 x 2304: 60 Hz
eDP port up to 4096 x 2304: 60 Hz

1-6 Hardware Specifications and Configurations
HDMI®(High-Definition Multimedia Interface) interface support HDMI with 3D, 4Kx2K@24HZ,
deep color, and x,v,color.
Intel®HD Graphics 510 with 300-950MHz frequency, supporting Microsoft®DirectX®12,
OpenGL®4.4
Triple independent display support
9.43 million colors
External resolution / refresh rates:
HDMI®port up to 4096 x 2304: 24 Hz
DP port up to 4096 x 2304: 60 Hz
eDP port up to 4096 x 2304: 60 Hz
HDMI®(High-Definition Multimedia Interface) interface support HDMI with 3D, 4Kx2K@24HZ, deep
color, and x,v,color.
Storage Subsystem 0
Hard disk drive 0
M.2 2280 SATA Gen3x2, Double side SSD
60/128GB/256GB SSD
SD card reader, supporting: 0
Secure DigitalTM(SD), MultiMediaCardTM(MMC), SDHC, SDXC, Mini-SD, Micro-SD
(T-flash),RS-MMC, Mobile-MMC, MMCPlus and MMC-micro
Memory StickTM(MS), Memory Stick PROTM(MS-PRO), MS Duo, MS-PRO Duo and Micro-MS
(M2)
MSPRO-HG Duo 8-bit mode
xD-Picture CardTM (xD) including Type M, Type M+ and Type H
Audio Subsystem 0
Two built-in stereo speakers
High-definition audio support
Direct Sound 3D™ compatible
EAX™ 1.0 & 2.0 compatible
I3DL2 compatible
Built-in digital microphone
Communication 0
Webcam 0
Video Conference, featuring:
1.0M webcam with 1280*720 effective resolution
USB 2.0 High Speed interface

Hardware Specifications and Configurations 1-7
Supports 720P resolution online image applications
Wireless and networking 0
WLAN:
WiFi 2X2 802.11a/b/g/n
WiFi 2X2 802.11b/g/n
WiFi 2X2 802.11ac
Privacy Control 0
BIOS user/supervisor password
Kensington lock slot
Dimensions and Weight 0
Dimensions 0
343.8 (L) x 245(W) x 18.5(H) mm
Weight 0
1.9kg with battery
Power Adapter and Battery 0
ACPI 5.0 CPU power management standard: supports Standby and Hibernation
power-saving modes
Power adapter 0
3-pin 45 W AC adapter:
1.1 (W) x 3.0 (D) x 7.5 (H) mm
Battery 0
3220 mAh 4-cell LGC for 5.5mm battery pack thickness
Special Keys and Controls 0
Keyboard 0
83-UI/84-UK/84-TU/83-TA/84-SF/84-SD/84-SP/84-WB/83-RU/84-PO/84-NW/84-ND/83-KO/87-J
P/84-IT/84-HU/83-HE/83-GR/84-GE/84-FR/84-A1/84-DE/84-CZ/83-TW/84-BG/84-BR/84-BE/83-
AR/84-LA/84-CF/83-CZ-key-layout keyboard with independent standard numeric keypad,
international language support
Touchpad 0
Multi-gesture touchpad, supporting single- and multi-finger slide, tap, pinch

1-8 Hardware Specifications and Configurations
Media keys 0
Media controls: mute/pause
Volume controls: up/down
I/O Ports 0
SD card reader
1 USB 2.0 port
2 USB 3.0 ports
1 USB 3.0 type C port
HDMI®port
Headphone/speaker/line-out jack
DC-in jack for AC adapter
Software 0
Content 0
abFiles (For Win10)
abPhoto (For Win10)
Accessory Store (Win10)
Acer Care Center V2 (Win10)
Acer Explorer (Win10)
Acer Portal (Win10)
Agoda Weblink (Win10)
Amazon (Win10)
App Explorer
Audio Invert Utility (For Win10)
Avast SecureLine (Win10)
Booking.com Weblink (Win10)
Dashlane
eBay Worldwide (Win10)
Firefox
Gomaji (Win10)
Hao123 Weblink (Win10)
Internet Explorer (Jumpstart 2016)
iQIYI for Acer (Win10)
Kindle (Win10)
LeTV (Win10)
McAfee Internet Security (Win10)
McAfee Settings (For Win10)
Music Maker Jam (Win10)
Netflix (Win10)
Office 2013 (Win10)
PC Manager (Win10)

Hardware Specifications and Configurations 1-9
Power Management
Quick Access (For Win10)
Software Value Pack
Sohu Video (Win10)
User Behavior Tracking Framework (For Win10)
Wandoujia PC Client (Win10)
WildTangent Game List Setting (For Win10)
WildTangent Games (Win10)
WildTangent _Remove_From_4K
Yahoo Search Provider (Win10)
Yandex Weblink (Win10)
Environment 0
Temperature:
Operating: 0°C to 40°C
Non-operating: -30°C to 70°C
Humidity (non-condensing):
Operating: 0% to 80%
Non-operating: 20% to 80%

1-10 Hardware Specifications and Configurations
Notebook Tour 0
This section provides an overview of the features and functions of the notebook.
Screen View 0
Figure 1-1. Screen View
Table 1-1. Screen View
No Icon Item Description
1 Webcam Web camera for video communication.
A light next to the webcam indicates that the
webcam is active.
2 Touchscreen Displays computer output, supports
multi-touch input.
3 Microphone Internal stereo microphone for sound recording.

Hardware Specifications and Configurations 1-11
Keyboard View 0
Figure 1-2. Keyboard View
Table 1-2. Keyboard View
No Icon Item Description
1 Keyboard For entering data into your computer.
2 Touchpad Touch-sensitive pointing device.
The touchpad and selection buttons form a single
surface.
Press down firmly on the touchpad surface to
perform a left click.
Press down firmly on the lower right corner to
perform a right click.

1-12 Hardware Specifications and Configurations
Closed Front View 0
Figure 1-3. Closed Front View
Table 1-3. Closed Front View
No Icon Item Description
1 Battery indicator Indicates the computer’s battery status.
Charging: The light is amber when the battery is
charging.
Fully charged: The light is blue when plugged in.
Power indicator Indicates the computer’s power status.