Athesi E5 User manual

E5 User Manual
Rev 1.0 / 2017-08-01
ATHESI
http://www.athesi.com
Copyright © 2017 Athesi Limited. All rights reserved.
This User Manual is published by Athesi without any warranty. Improvements and changes to this User Manual
necessitated typographical errors, inaccuracies of current information, or improvements to programs and/or equipment,
may be made by Athesi any time and without notice. Such changes will, however, be incorporated into new editions of
this User Manual.

Table of Contents
Chapter 1: Overview............................................................................ 4
1.1 Introduction ............................................................................................ 4
1.2 Front, Rear, Side and Bottom View ............................................................ 6
1.3 LED Notifications ..................................................................................... 8
1.4 Power on/off, Reboot................................................................................ 8
1.5 Wake up and Sleep .................................................................................. 9
1.6 Charging & Battery Safety ........................................................................ 9
Chapter 2: Getting Started ................................................................ 11
2.1 Status Bar, Quick Settings & Notification Bar............................................. 11
2.2 Home Screen, Apps and Wallpaper........................................................... 12
2.3 Date & Time .......................................................................................... 13
2.4 Language & Input .................................................................................. 13
2.5 External microSD Card ........................................................................... 14
2.6 Display and Sleep LED............................................................................ 15
2.7 Audio Profiles & Sound Volume ................................................................ 16
2.8 Google Play........................................................................................... 17
2.9 Screen Capture...................................................................................... 18
2.10 Recovery & Factory Mode........................................................................ 18
2.11 Clean Reset (Restore to factory default) ................................................... 19
Chapter 3: System Information ......................................................... 20
3.1 S/N (Serial No.) and Version Information.................................................. 20
3.2 Wi-Fi Addresses ..................................................................................... 20
3.3 Phone SIM & IMEI Information ................................................................ 21
Chapter 4: Wireless Connectivity....................................................... 22
4.1 Wi-Fi & Bluetooth................................................................................... 22
4.2 Phone and SIM ...................................................................................... 24
4.3 WWAN (2G/3G/4G LTE) .......................................................................... 24
4.4 GPS and Locations ................................................................................. 25
4.5 NFC...................................................................................................... 25
Chapter 5: Kiosk Mode (User/Admin Mode) ...................................... 27
5.1 Introduction .......................................................................................... 27
5.2 Switching between Modes ....................................................................... 27
5.3 User Mode Restrictions ........................................................................... 29
5.4 User Mode Settings ................................................................................ 30

Chapter 6: File Manager, File Transfer and Sync................................ 31
6.1 File Manager (Phone Internal and microSD memory) .................................. 31
6.2 MTP USB connection............................................................................... 32
6.3 FTP Server ............................................................................................ 33
6.4 FTP Client ............................................................................................. 34
6.5 DSCloud (Synology) ............................................................................... 34
Chapter 7: Barcode (1D/2D) ............................................................. 35
7.1 Side Buttons (Left & Right) ..................................................................... 35
7.2 Honeywell 1D/2D Imager........................................................................ 36
7.3 Barcode Settings ................................................................................... 36
Chapter 8: Installing App by APKs..................................................... 37
8.1 Installing APKs ...................................................................................... 37
8.2 Extracting APKs ..................................................................................... 38
Chapter 9: Remote Support & Control ............................................... 39
9.1 Teamviewer (PC Version)........................................................................ 39
9.2 Quicksuppport (Android Version) ............................................................. 39
Chapter 10: System Upgrade ............................................................ 41
10.1 Recovery Mode ...................................................................................... 41
10.2 ROM Upgrade App (OTA Upgrade)............................................................ 42

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Chapter 1: Overview
1.1 Introduction
E5
Thanks for choosing Athesi solution. E5 is an Extra Rugged IP68 Mobile Computer equipped
with Honeywell high performance 1D/2D Imager (Barcode scanner). Designed for field service
workforce, E5 can work under tough environment and heavy duty of usage. No matter it is
used outdoor or indoor, the always-on wireless connectivity enables seamless communication to
headquarter networks.
E5 is a smartphone based on Android 6.0 operating system. Customization is made to address
specific needs of end-users as well as system administrators. For example, E5 has a unique
Athesi feature called Kiosk Mode (User/Admin mode). User mode is an environment for end-
users and is configured by administrators. Under user mode, end-users have no rights on
changing the system settings and installing/un-installing Apps. This important feature
significantly reduces ongoing support cost and minimizesApplication downtime due to incorrect
system settings and unauthorized Apps.
Target Audience
This document requires basic understanding of Android operating system and the smartphone
operations. This is written for CTO, IT professionals, system administrators, system integrators
or sellers who need to know the benefits deploying E5 solution as well as its functions and
features.
Support & Enquiry
Athesi provides unlimited support. Please feel free to contact us. Any feedback is welcomed!
Support:[email protected]
Enquiry: [email protected]
To learn more about Athesi, please visit us:
Website: http://www.athesi.com

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Abbreviations
Abbrev.
Descriptions
APK
Android Package Kit (the package file format used by the Android operating
system for distribution and installation of mobile Apps)
App(s)
Android application(s)/program(s)
DHCP
Dynamic Host Configuration Protocol (Dynamic IP addressing)
FTP
File Transfer Protocol
GPS
Global Positioning System
GSM
Global System for Mobile Communications (2G)
IMEI
International Mobile Equipment Identity (Phone’s physical address)
LTE
Long-Term Evolution (4G)
RDP
Remote Desktop Protocol
SIM Card
Subscriber identity module (A smart card stores GSM cellular telephone
subscribers)
SSID
Service Set Identifier (Wi-Fi network name)
MAC Address
Media access control address (Network interface’s physical address)
MTP
Media Transfer Protocol
NFC
Near field communication
TCO
Total cost of ownership
UMTS
Universal Mobile Telecommunications System (3G)
VoLTE
Voice over LTE
WWAN
Wireless wide area network, e.g. 3G/2G cellular networks

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1.2 Front, Rear, Side and Bottom View
Volume
Buttons
Left
Button
Barcode Scanner
(Honeywell 1D/2D
Imager)
LED
Home
Button
Menu
Button
Power
Button
Right
Button
microUSB
socket
PINs for
Cradle
Back
Button
Speaker
Ear Speaker
Light
Sensor
Touch & LCD
Earphone
Jack
Top
Left
Right
Bottom
Front
Microphone
Home
Button

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Rear
Camera
Flashlight
Hand strap
hole
SIM
Cover
Hand strap
hole
Wrist strap
hole
SIM Cover
Screw
SIM Cover
Screw
Rear (SIM Cover Opened)
SIM1
Slot
microSD
Card Slot
SIM2
Slot
Microphone

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1.3 LED Notifications
Android system and Apps shares the use of LED for notifications. Some typical LED colors
controlled by the system:
LED Color
Descriptions
Amber
Battery charging
Green
Battery full
Red
Battery low
Blue
System in sleep mode (screen off)
Off
System is running (screen off)
Others
Apps are able to control LED color to indicate
different notifications, e.g. message received.
1.4 Power on/off,Reboot
Boot up / splash screen
Press and hold the power button (2 seconds) to turn on the
unit. System will vibrate once and display splash screen.
This will load the Android system.
In case of very low battery, system will only vibrate once
without displaying splash screen. Try charging the unit for
few mins and retry power it on.
Product info and S/N (serial number) is displayed on the
splash screen.
Under Android system, press and hold power button to
display power off and reboot options.
This is also one of the handy way to toggle Airplane mode.
User Mode is a Athesi’s unique feature designed to
lockdown the system environment and prohibit end-users
from changing key settings. For details, please refer to
Chapter 5:Kiosk Mode (User/Admin Mode).
Force Power off
User may “force power off”the unit. Simply press and hold the power button for 10 seconds.
However, frequent use of “force power off” may corrupt system/App files. It is used as a last
resort to power down the device for a rare case that system is not responding to power button.
It works as if battery was unloaded and the power was suddenly down.

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1.5 Wake up and Sleep
Wake up
Wake up refers to an action that userpresses the power button to wake up the system as well as
to turn on the screen. When user has no activity on the screen, system will fire timeout and
turn off the screen automatically. However, screen off is NOT necessarily equal to system sleep.
Sleep
Fromthe system point of view of Android, the term “sleep” refers to a maximum power saving
state that all Apps and most hardware components are in sleeping status. Most of the time
when user is not using the unit, system should be in sleeping mode or else battery power will be
drained quickly. Only certain events, e.g. pressing power button, receiving message/call &etc.,
will wake up the system.
Therefore, when the screen is off, it CANNOT tell if system is running or sleeping. This makes
administrator very difficult to troubleshoot battery runtime issue.This is due to a fact that
Android allows Apps to prevent system from sleeping but screening off for maximum aliveness
of running processes.
Unique Sleep LED
To address this common problem, Athesi has a unique “Sleep LED” telling if the system is
sleeping or not when the screen is off. Simply check and see if there is BLUE LED. If yes, it is
sleeping, or else some background Apps are running.
When the screen is just off,it is quite common to take some time to go into sleeping because
some system/user Apps may still need have unfinished tasks that prevents sleeping. Thus,
BLUE LED will not be seen immediately.
“Sleep LED” is configurable. For details, please refer to Chapter 2.6 Display and Sleep LED.
1.6 Charging&Battery Safety
Charging
To charge the unit, simply insert the power adaptor’s USB cable to the unit’s microUSB port or
place the unit onto the charging cradle.
Battery Low
When battery level is low, it can be classified as “low”or “very low". In case of battery low,
RED LED will be seen to notify user charging is needed. When the level is very low and is close
to 1%, system will trigger auto shutdown of the system. This prevents system from corrupting
the files in case of sudden power down.
Battery Safety
It is well known that charging is the main source of heat generation. This is especially
noticeable when battery is low and it is being charged. Excessive heat will introduce different
kind of risks and damage battery as well. Being an industrial grade rugged unit, E5 is specially
designed to meet this battery safety challenge:dynamic charging and double monitoring.

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Over temperature alert
Alert notification message
Dynamic Charging and Double Monitoring
First, the charging is dynamic based on temperature.
When battery is being charged, temperature is
monitoredthroughout the whole process. If there is over
temperature, charging will be STOPPED and ON HOLD.
Warning message will be alerted. It takes places
unattended even though the unit is still in connection to
power adaptor or charging cradle.
Thus, if the user is not aware of the situation timely,
system will stop charging on behalf. Charging will NOT be
resumed until temperature is dropped to a lower level.
Second, battery has its own temperature monitoring
circuity independent of dynamic charging mechanism.
When it reaches the maximum threshold, battery will cut
the power itself. It was like unloading the battery and cut
the power immediately. This serves as the last resort to
protect unit from over temperature.
These design and mechanism is very important to enable a
safe use of unit under high temperature that may be
caused by different and unpredictable environmental
conditions.

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Chapter 2: Getting Started
2.1 Status Bar, Quick Settings & Notification Bar
Status and Notification Bar
Android status bar is the most used user interface. It is
where frequently used functions and key notification
messages are seen.
When the status bar is pulled down, there is an area called
notification bar. This is the placesystem/Apps can post
their notification messages that need user’s attention. At
the bottom, there is a clear notification button to
clearall stacked messages. If user taps on a message, it
will open up the associated App to view the details, e.g.
tap on an email alert to view the mail content.
Quick settings
To pull down status bar more, Quick settings is seen. The
screen is tiles of frequently used functions as shortcut
icons. First, there is a setting icon located near the top
right of the screen.
Quick settings screen is very intuitive to use. For example,
user can adjust screen brightness, toggle usage of Wi-Fi /
Bluetooth / Airplane mode / Screen rotation / flashlight /
Data connection (WWAN: 3G/4G) / Location / Audio
profiles, very easily.

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2.2 Home Screen, Apps and Wallpaper
Android welcome screen
Home screen
For the first-time Android is loaded, it will show a welcome
screen. The display is called “home screen”. When user
presses “home button”, system will always escape from the
current App interface and return to “home screen”.
All Apps Button
Home screen has an “All Apps” button to access
installed Apps.
Shortcut Icons
On left and right side of the “All Apps” button, they are
shortcut icons, e.g. Phone/Contact, SMS message, browser
and camera. Shortcuts can be re-positioned and deleted.
To move it, simply drag-and-drop to free space on the
home screen. Similarly, Apps found on “All Apps” screen
can be added to the home screen as shortcut icons.
Multiple pages
Home screen can be extended to multiple pages. When
shortcuts are created beyond the right boundary of the
screen, new page is added.
Menu button pressed
Wallpaper / Widgets / Moving Page
Under home screen, when user presses menu button (left
side of home button), it opens wallpaper and widgets
settings. When there are multiple pages of home screen,
user can re-position the page by drag-and-move gesture.
It is important to note that User Mode restricts end-users
to see the first home page only. All other pages are
hidden.
For details, please refer to Chapter 5: Kiosk Mode
(User/Admin Mode). Thus, administrators should setup
icons on the first page only for end-users. All other
administrative icons should be setup on the other pages.

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2.3 Date & Time
Location: Settings >Date & Time
Date & Time
Date & time should be auto adjusted when the unit
connects to Wi-Fi or WWAN network (3G/4G).
Time Zone
Similarly, time zone can be adjusted automatically. In
case fixed time zone is required, disable the feature and
select a time zone manually.
2.4 Language & Input
Location: Settings >Language & Input
Language
Tap Language to change user interface language
Keyboard & Input Methods
Tap Current Keyboard to change the keyboard layout and
input method.
Voice Recognition (Voice Typing)
Tap Google voice typing to configure target spoken
language to be recognized.

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2.5 External microSD Card
Location: Notification bar / Settings > USB & Storage
Setup External SD Card
When a microSD card is inserted to the unit, system will
prompt user to setup the card. There are two options:
Use as portable storage
Use as internal storage
It is highly recommended to select option that uses SD
card as a portable storage. The reason is very simple. If
there is removal or failure in the SD card, it will cause
unpredictable file corruption or App issues if “Use as
internal storage” option is selected.
External SD Card permission
Since Android changed the SD card write permission from
Android 4.4/5, user Apps are no longer granted permission
writing to the external SD card storage, except to their
own private folders. Only system Apps, e.g. File Manager,
have full rights to maintain the files on the SD card.
App private owned folder on the SD card
If a user App has the write permission to the external SD
card, it is only applicable to its own private folder. For
example, Synology DSCloud has private folder like
/sdcard1/Android/data/com.synology.dscloud.
However, such private folder is NOT permanent. When the
App is uninstalled, the folder is deleted altogether.
Administrator should pay extra attention to this behavior.
It implies App’s data has the lifetime as the App itself.
Pay attention on SD card size > 32GB
For microSD card with size larger than common 32GBG,
e.g. 64GB and 128GB, users should pay attention to a
compatibility issue between Android and Windows.
If larger SD card is inserted to Windows, Windows will
prompt user to format the disk in exFAT format, which is a
file format not supported by Android.
Therefore, larger SD card should be inserted to Android
and format as portable storage first. This will format into
FAT32 standard, which is one supported by Windows. Note
that FAT32 has a limit of 4GB filesize.

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2.6 Display and Sleep LED
Location: Settings > Display
Sleep (Screen off timeout)
Sleep options refer to the screen off timeout value when
there is no user activity on the screen. However, sleep
here doesn’t mean “system sleep”. It is just a meaning of
turning screen off. To distinguish between system sleep
and screen off, please refer to detail explanation in Chapter
1.5 Wake and Sleep.
Sleep Notification LED
By default, blue LED will be seen if screen is off while
system is sleeping. If there is no LED while screen is off, it
means system is still running because of unfinished
background jobs. This sleep LED is very useful in helping
administrators to troubleshoot battery runtime issue that
may be caused by problematic Apps.
Disable Sleep Mode
By default, “Disable sleep mode” option is off. It means
system will naturally goes to sleep for maximum power
saving. When this option is enabled, system will keep
running even the screen is off.
This is a Athesi’s unique that provides flexibility for
administrators when a specific App needs maximum
response on network data or processing runtime. Using
this option will inevitably increase the power consumption.
Also, BLUE LED (Sleep LED) will NOT be seen when screen
is off.
Home key turns screen on
This is standard behavior that both power and home button
can be used to wake up the system/screen.
To change such behavior, administrator mayuncheckthe
option “Home key turns screen on”.

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2.7 Audio Profiles &Sound Volume
Sound and Notification settings
Volume up/down interface
Location: Settings > Sound & Notification or Status bar’s
Quick Settings
Sound Profile
Audio profile can be selected handy via status bar’s Quick
settings screen. Tap the “Audio Profiles” and select a
profile, e.g. Meeting (No sound but vibration alerts).
Sound & Notification settings
More settings are provided via settings > Sound &
Notification. For example, press to configure option
like “vibrate devices for incoming calls”.
Sound Volume
Simply press the volume up/down button to adjust the
sound volume. When the button is pressed, users can
slide the user interface to make adjustment. This interface
can also be expanded to adjust different volume:
Media volume
Alarm volume
Ring volume

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2.8 Google Play
Location: Settings > Accounts
Google Account
Google play requires Google account association on the
unit. In fact, other Google services require Google
account, e.g., gmail.
Location: Play Store > Drawer > Settings
Add Icon to Home screen
This option is enabled by default. New installation of App
will create shortcut on the home screen.
Auto-update Apps
By default, Google Play auto updates Apps when there is
Wi-Fi connection. However, administrator may want to
disable update and select “Do not auto-update apps”.

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2.9 Screen Capture
Screen Capture
This is very common to capture screen and transfer the
captured screenshot via Android sharing function.
Simply press and hold both power and volume down
button. The screen will be captured and stored as image
file under folder: phone internal
storage/Pictures/Screenshots.
To share the image quickly, pull down the status bar and
tap on “share”icon of the “Screenshot captured”
notification message.
2.10 Recovery & Factory Mode
Boot mode selection screen
Just entered Recovery Mode –
Green Robot is seen
Recovery mode menu
Factory Mode
Boot Mode
When user presses power button to turn on the unit,
Android system will be loaded. It is called Normal Boot
mode. There are two other standard modes provided by
Android. Both are for maintenance purposes:
Recovery Mode
Fastboot Mode
Boot Mode Selection Screen
Button: Power + Volume up (when the unit is off)
Once entered, use buttons to navigate the options:
Volume up => scroll via the options
Volume down => select the option
Recovery Mode
After recovery mode is loaded, a green Android robot is
seen. First,press and hold power button, then lightly
presses the volume up button (NOT press and hold both
power and volume up button) to enter the menu of
recovery mode.
Recovery mode is mostly used for ROM update by external
SD Card. use buttons to navigate the options:
Volume up => scroll up
Volume down =>scroll down
Power => select the option
Factory Mode (Chinese Language only)
Button: Power + Volume down (when the unit is off)
Once entered, use buttons to navigate the options:
Volume down => scroll via the options
Power => select the option
Note: the last option “从启手机” means reboot.
Force exit non-standard modes
Users may accidentally enter non-standard modes if
volume buttons are touched when the unit is turning on.
To exit, simply force power down by holding the power
buttons for 10 seconds.

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2.11 Clean Reset (Restore to factory default)
Backup & Reset
Recovery mode menu
Location: Settings >Backup & reset
Clean Reset
Option “Factory data reset” refers clean resetting the unit.
This will restore unit to factory default settings. Thus, all
installed Apps and data/files/settings will be erased.
Two ways to Clean Reset
There are two ways to perform clean reset. If the unit can
boot up and load Android operating system, it can be done
via settings > Backup & Reset > Factory data reset.
If Android cannot be loaded because of unknown reasons,
e.g. file corruption of system, the unit can be booted into
Recovery Mode.
Under Recovery Mode, there is an option called “Wipe
data/factory reset”. This is in fact the underlying function
when user selects “Factory data reset” from Android’s
settings.

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Chapter 3: System Information
3.1 S/N (Serial No.) and Version Information
Location: Settings > About
S/N and Version
Model number: E5
Serial number (S/N): a unique no. of the unit.
ROM Version + ROM Version Date: system firmware
version.
Android Version: operating system version.
3.2 Wi-Fi Addresses
Location: Settings > About > Status
Wi-Fi Addresses
IP address: DHCP or static IP of the Wi-Fi connection.
Wi-Fi MAC address: physical address of Wi-Fi network
adaptor.