Atosa FCMG-24 User manual

Gas Countertop Griddles
Operating Instructions
12.7
27.6
2.5
28.6
6.2
15.2
3.9
24
Before you begin, please read these instructions carefully to
use this product correctly, to make the product perform ideally, and
to avoid hazards.
Models: FCMG-24 / FCMG-36 / FCMG-48

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Dear customers and users：
Thank you for purchasing our products. In order to be able to better use
this product, please read these instructions carefully before any operation,
and follow the guide, to avoid any unnecessary trouble during using.
Please keep this instruction manual in a safe place for convenient
reference and operation.
This instruction manual is subject to any change without further notice,
and the manufacturer reserves the right of final interpretation.
The appliance is designed for commercial purposes, not for household
use.
A statement instructing the purchaser to post in a prominent location
instructions to be followed in the event the user smells gas. This
information shall be obtained by consulting the local gas supplier.
FOR YOUR SAFETY
Do not store or use gasoline or other flammable vapors or
liquids in the vicinity of this or any other appliance.
WARNING: Improper installation, adjustment, alteration,
service or maintenance can cause property damage, Injury
or death. Read the installation, operating and
maintenance installation thoroughly before installing or
servicing this equipment.

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Gas Countertop Griddles
The Installation, Operation and Maintenance Guide
Contents
1. Safety Protection................................................................................ - 3 -
2. Brief Instruction................................................................................ - 3 -
3. Manufacture’s Authority and Responsibility........................... - 3 -
4. Parameter Specifications..................................................................- 4 -
5. Transport and Storage........................................................................ - 6 -
6. Installation and Debugging..............................................................- 6 -
7. Safety Notices and Precautions......................................................- 7 -
8. Operating Instructions...................................................................... - 8 -
9. Cleaning and Maintenance................................................................- 10 -
10. Troubleshooting................................................................................ - 11 -

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1. Safety Protection
Please make sure that the operator is an authorized and licensed technician
before you allow him/her to install and operate the products. Be sure to
strictly follow this instruction guide during installation and using. The
manufacturer is not responsible for any danger or accidents caused by
improper operation or maintenance.
Do not store flammable or explosive objects around the product. Keep all
flammable and explosive objects at a safe distance away from the product
for normal using.
Place the product in a reasonable position. Regarding related matters of
gas, customers should execute the requirements of local gas supply sector;
If you smell a gas leak, turn off the gas valves immediately and call the
gas company;
The product should not be operated by those under 18 years of age, or those
with physical or mental disorders, or disabilities that lack the necessary
knowledge or experience unless with appropriate instructions and sufficient
safety.
2. Brief Instruction
The product is a series of gas griddles in our company production, which
is novel designed, reasonable structured, convenient operated, durable used,
and convenient maintained. It's equipped with a high efficiency stainless
steel tubular burner and a pilot light, and convenient to ignite the main
fire burner. This is hotel, supermarket, western restaurant, noshery and food
industry's ideal grilled product equipment.
3. Manufacture’s Authority and Responsibility
Banning of all or partial transformation to the products without the
manufacturer's explicit authorization.
Manufacturers refused to undertake responsibility to third parties as
the following reasons:
Not follow this instruction guidance and warning in using and testing;
Not in accordance with the requirements of technical parameters using this
product;
Incorrectly or irrationally using the product by untrained personnel;
Not obey the local law using this product;
Be repaired or changed by unauthorized technicians;
Use the spare parts or accessories provided by non-manufacturers;
Accidents caused by force majeure;
Not strictly comply with related guide of instruction by any reason.

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4. Parameter Specifications
4.1、Outline Dimensions(in)*
FCMG-24
12.7
27.6
2.5
28.6
6.2
15.2
3.9
24
FCMG-36
36
6.2
15.2
3.9
12.7
27.6
2.5
28.6

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FCMG-48
6.2
15.2
3.9
12.7
27.6
2.5
28.6
48
4.2、Information of Gas Supply and Burner
The minimum supplied gas pressure regulator is factory set at 4”Natural
Gas W.C, and 10”L.P. Gas W.C. The external thread of product’s intake-tube
is 3/4 inches.
<Table 1>
Model
#of burners
and control
method
Gas
Species
Intake-tube
pressure
（in.W.C.）
Per BTU
B.T.U./h
Total BTU
B.T.U./h
Nozzle
No.
FCMG-24
2 pieces
Independent
control
Natural
Gas
4
30,000
60,000
#37
L.P. Gas
10
30,000
60,000
#51
FCMG-36
3 pieces
Independent
control
Natural
Gas
4
30,000
90,000
#37
L.P. Gas
10
30,000
90,000
#51
FCMG-48
4 pieces
Independent
control
Natural
Gas
4
30,000
120,000
#37
L.P. Gas
10
30,000
120,000
#51

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5. Transport and Storage
In the process of transportation, handle carefully and keep upright to
prevent damage of the product packing. Wrapped equipment should not be in
open air for a long time, and shall be placed in a well-ventilated and
non-corrosive gases warehouse. When equipment needs temporary storage,
waterproof measures should be taken.
6. Installation and Debugging
Any erroneous installation, adjustment, refit, overhaul or maintenance may
cause property damage or personal injury. The work shall be performed by
authorized and licensed technicians, otherwise the manufacturer has the
right not to provide warranty service;
Only be installed in accordance with the local code. If no similar standard,
you should conform to the National Fuel Gas Code, ANSI Z223.1/NFPA 54, the
National Gas Installation Code, CSA-B149.1, or the L.P. Gas Installation
Code, CSA-B149.2 as applicable;
The appliance individual shutoff valve must be disconnected from the gas
supply piping system during any pressure testing of that system at test
pressures in excess of 1/2psi (3.45kPa).
6.1、Unpacking and Installation
Please dispose of all packaging materials and residues after unpacking;
Check the equipment. If it is damaged, please keep wrappers and receipts which
must be signed by the carrier representative (Driver), and contact the
carriers to pursue a claim within 15 days after receiving;
Be sure to install supporting legs before using, and do not tear up any label
or logo before normal using;
Please read these instructions carefully before installation and operation.
Please contact your local agent if you have any questions;
The equipment shall be installed on a level, solid, non-skid and
incombustible surface, and placed in a well-lighted work area with waterproof,
and stay away from children and customers;
The installation position is a well-ventilated place in accordance with the
local regulations;
The char broiler must be installed under the matched cooking fume exhauster
according to the local regulations;
Important: Installation and ventilation laws, and codes are very different,
you should state and comply with all codes of the National Fire Protection
Association Inc when it comes to requirements for installation of equipment;
Screw 4 adjustable stainless steel legs in the tapping hole at four corners
of the char broiler bottom, ensure sufficient space for ventilation;
Adjustable stainless steel legs to make the equipment level, and get the same
level with other series of the equipment; Please lift the equipment rather

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than drag if you need to move it;
Supplied gas pressure regulator is factory set at 4”Natural Gas W.C, and
10”L.P. Gas W.C;
The equipment can only be placed on the incombustible counter top, and keep
a distance at least 6 inches(152mm) to equipment’s both sides and back, and
keep a distance at least 4 inches(102mm) to the bottom;
Do not put anything around the equipment, and on the counter top and bottom,
in order to avoid influencing combustion and air circulation;
Leave enough distance in front of the equipment to take apart the control
panel. All major parts, in addition to the burner remove from the front
intake-tube;
It may be necessary to adjust the balance of air input by authorized and
licensed technicians;
Thread glue must be resistant to the action of liquefied petroleum gases.
Warning! Use soap water or testing instrument to test whether piping joint
leaks or not before using, and forbid using an open flame to test!
After installing completely, you should check gas supply pressure. Use a
pressure gauge which is equipped with liquid (such as U-type pressure gauge,
the minimum value is 0.1mbar) or a digital pressure gauge to test. Steps are
as following:
●Remove top panel, and needle type pressure
joint screw arbor (Fig.1), then slip rubber
tube of pressure gauge over needle type
pressure joint;
●Start the equipment in accordance with the
instructions, measuring gas supply
pressure (dynamic pressure) in the work
state;
●Access to the equipment if measured data
within the limits of Table 1, otherwise, you
will need to adjust gas pressure
regulating valve or contact gas supplier to
bargain;
●Unplug pressure gauge after you accomplish
pressure testing, then install needle type pressure joint screw arbor.
Important: make sure screw up the needle valve to prevent gas escape!
6.2、Debugging
It’s very important to debug the new stove. Through the comprehensive
system test of equipment, we can ensure function and safety performance of
products. Discovering any potential problems before use (such as
equipment’s placement, ventilation, operation, etc), can avoid costly
losses.
7. Safety Notices and Precautions
Fig.1

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Warning! For your safety, do not place petrol and other flammables nearby.
Please keep clean and free of flammables surroundings. (Read ANSI Z83.14B,
1991 for reference)
Warning! Any erroneous installation, adjustment and refit may cause property
damage or personal injury and maintenance failure. Read the instructions
carefully before installation and using.
Warning! Operation instruction must be placed in a conspicuous location.
When customers smell gas in the process of using, you should take safety
precautions immediately. Immediately turn off the main gas valve, extinguish
all heat and flames, and call 911. Safety information can be obtained from
your local gas suppliers.
When using this equipment, safety precautions should always
be followed, including the following:
The griddles burners, grates and outside surfaces may become hot after using,
so you must be careful to touch;
During operation, do not directly touch burners and plates;
Turn off the equipment as not in using, cleaning, servicing or adjusting any
parts or attachments.
If the equipment has any problems of equipment damage, gas piping leaks,
igniter or valves damage, or lose product accessories, do not operate by
yourself and call for the service immediately;
The attachments not recommended or sold by the manufacturer may cause fire,
personal injury, even death;
Do not use out of doors;
The equipment is used for grill, not available for any other using;
The equipment does not contain any user-serviceable parts. Dealers or
technicians will repair it. Do not take apart any spare parts without
authorization;
Never change any other parts without authorization to this equipment,
otherwise, may cause hazards, and the manufacturer has the right not to
provide warranty service;
Steel cutting producers used to manufacture with sharp edges. The
manufacturer has dealt with these sharp edges during production, however,
we insist the operator take care when in contact with this piece of equipment;
Always keep hands, hair and clothing away from heating source.
Wait the unit cools down before you cleaning. Because the unit is too hot
to handle after using.
8. Operating Instructions

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Before operating, make sure place the unit horizontally by adjusting bottom
adjustable legs, and place the catch tray properly.
To ensure that the air flow in the bottom of the equipment .
Do not use a fan or air conditioning to the flame, so as to avoid the flame
extinguished and a safety accident.
Must be installed the matched exhaust hood according to the local regulations
above the equipment.
To ensure that the air in the kitchen is kept in circulation.
The pilot light has been set at the factory. Each burner has a pilot light.
The minimum temperature of the solid top was about 250℃
8.1、Lighting the pilot light
Turn the control valve at the position of “0”(Fig.2), make sure all
knobs are in the close state. Light and hold an ignition source at the pilots.
The pilot light may not be lighted immediately, for existing gas in the pipe.
Wait a minute, the pilot light will be lighted after the gas extinguished.
Tips: You can use a screwdriver to adjust the height of the flame (Fig.3).
8.2、Igniting the main burner
Revolve the main fire control valve knob anticlockwise after lighting
the pilot light, then the main fire burner is lighted by the pilot light.
The power of burner increases as revolving angel increases. When knob reaches
to " ", burner is in the maximum power(Fig.4).
Fig.2 Fig.3 Fig.4
Make sure air circulation well at the bottom of equipment;
Do not use fan or air-conditioning blowing at the flame, in order to avoid
extinguishing flame and cause safety accidents;
Install the matched cooking fume exhauster according to the local regulations
of char broiler;
Make sure to keep the natural air circulation in the kitchen.
8.3、Turn off the valve
Revolve the control valve knob clockwise to "0" (Fig.1)to extinguish
flame of the main burner, but the pilot light still works.
After turning off the equipment, the main fire should be stop more than

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5 minutes before next using.
8.4、Stove Operation
Before using the stove for the first time, please use a mild detergent
to wipe it for cleaning. Do not use corrosive or abrasives detergent.
Turn the burners on about 15-20 minutes before broiling for preheating,
according to the cooking requirement to adjust the flame size.
Notice: Before first preheating, the furnace will smoke rise. This is
because of protective lipids on the grills and other parts are heated, it
is normal, and it will be eliminated after the power up to the maximum for
burning an hour.
8.5、Exchange main fire nozzle to switch gas source
Remove control panel, grill, the pilot light head, and bottom tightening
screw of the end of burner (arc), take out burner, then remove main fire nozzle
with proper open spanner, exchange nozzle of another gas source, then screw
it (Fig.5). Reinstall burner, the pilot light head, grill and control panel
in proper place.
Caution: Each main fire nozzle of the burner has been installed before
delivery, normal use without adjustment but only switching gas. Adjust only
by authorized and licensed technicians. When you change the gas source, you
need exchange the corresponding pressure maintaining valve which installed
on air intake. See 2 in P16.
8.6、Adjust air input
Remove control panel, unscrew damper solid screw(Fig.6), revolve damper
left to right (Fig.7), meanwhile, observe flame and adjust an appropriate
opening degree. Then screw damper solid screw, make sure the equipment will
not get loose in the process of moving and translation. Reinstall control
panel.
Caution: Each burner damper has been adjusted before delivery (once air
input), normal use without adjustment but only switching gas. Adjust only
by authorized and licensed technicians.
Fig.5 Fig.6 Fig.7
9. Cleaning and Maintenance

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Do not use any abrasive or flammable detergent to wipe;
Do not hose down, immerse or pressure wash any part of the cooker, excluding
the catch tray;
Do not use abrasive cleaning matters to wash, even not use corrosive
detergent!
Grill cleaning/maintenance:
(1) when grill cools down, use a cloth with cleaning agent to wipe unit
surface and residue;
(2) use a cloth with water to wipe unit surface;
(3) burning the main fire burner about 10-20 minutes for sterilization;
(4) no use for long time, spread cooking oil on grill after cleaning.
Warning: Before cleaning, all control valves must be turned off.
Strictly follow the lighting instructions to work again after
cleaning!
Warning: Wait for the equipment to cool down after the unit has
been turned off before you cleaning!
Cut off the gas source as not in using;
If the equipment is not used for a long time, clean the surface by wiping
it with a soft cloth and place it in a well-ventilated area;
Comprehensively check the equipment at least once every year by authorized
and licensed technicians;
The product is made of 90% metals, and can not be discarded everywhere. Deal
with it in accordance with the local codes.
Instructions to clean appliance regularly with recommended cleaning agents,
if necessary
Recommended cleaning methods
<Table 2>
Items
Methods
Times
Body
Wipe it with a soft cloth and mild
detergent;
daily
Control panel
Turn off valves when not in use;
Wipe panel and control valve knob with
mild detergent.
daily
Catch tray
Pull out catch tray from front body until
the equipment cools down. Clean grease and
other crumbs. Reinstall after cleaning.
Warning: if the catch tray is permitted
to fill too high, should be cleaned!
Per use
10. Troubleshooting

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<Table 3>
Problems
Possible causes
Problem solving
Not lighting
1.Insufficient gas pressure
in pipe
1.Contact the local
gas supply dept.
2.Nozzle occlusion
2.Dredge nozzle
Ignite the
pilot light
but not the
main fire
1.Insufficient gas pressure
in pipe
1.Contact the local
gas supply dept.
2.The main fire nozzle
occlusion
2.Dredge nozzle
3.Gas control valves have
problems
3.Change gas
control valves
4.The pilot light and the main
fire’s distance is too far
4.Adjust the
distance of them
5.Flame is too low
5.Adjust the height
of the pilot light
Close gas and
heard a sound
of fire
1.Insufficient gas pressure
in pipe
1.Contact the local
gas supply dept.
2.Not match nozzle aperture with
gas resources
2.Adjust nozzle
diameter
3.Flow of connection pipe is
not enough
3.Increase pipe’s
allowable flow
4.Damper opening degree is
too large
4.Adjust damper
Yellow flame
and black
smoke
1.Use the gas of bottom
1.Change gas
2.Not match nozzle diameter with
gas resources
2.Adjust nozzle
diameter
3.Not enough air to ignite
3.Increase damper
opening degree
4.In the peak of using gas,
sources of gas float heavy
4.Turn down valves
flow. Turn it up
after the peak
The problems mentioned above are only for reference. If any fault occurs,
please stop using, and contact technicians to check and repair. Safety first,
turn off the power and gas supply before maintenance.
Notice：
1、Pressure maintaining valve connects with air intake must be installed by

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authorized and licensed technicians to ensure interface tightness.
2、Screw the hex nut (Fig.8) before connect air intake, ensure gas mark (Fig.9)
on the plastic core match with connected gas source, if not, then pull out the
plastic core and change another head, insert it again. The same as exchanging
gas source.
3、When exchange gas source, use the A18 orifice (Fig.10) in the accessories.
Follow rules of 8.5.
Fig.8 Fig.9 Fig.10
L
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E
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T
CM
C US
Intertek
Conforms to ANSI STD Z83.11-2016
Certified to CSA STD 1.8-2016
L
I
S
E
D
T
CM
Intertek
4003935
Conforms to NSF/ANSI STD.4
S
A
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I
T
A
T
I
O
N
Our products have the advantages of good durability and low maintenance
charge. But to update some components and necessary maintenance, can prolong
life length of the products. Contact the dealer for assistance.

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Email: [email protected]
Toll Free:1-888-757-8989