Avere FXT 5000 Series User manual

FXT 5000 Series Field Service Guide
Avere Systems, Inc.
2018-04-05
www.averesystems.com
Part number 0457-002-0171, rev B (electronic version)
Part number 0457-002-0191, rev B (printed version)

CONTENTS
1 Introduction 1
1.1 Precaution Statements Used in this Document .............................. 1
2 Precautions for Product Service and Use 3
2.1 Unpacking and Handling FXT Equipment ................................ 3
2.2 Restricted Access ............................................. 3
2.3 Preventing Condensation ......................................... 3
2.4 Electrical Considerations ......................................... 4
2.4.1 Electrical Code Compliance .................................. 4
2.4.2 Earth Grounding ........................................ 4
2.4.3 AC Mains Disconnect ...................................... 4
2.4.4 Power Supply Replacement ................................... 5
2.4.5 Hazardous Energy Levels .................................... 5
2.5 Racked FXT 5000 Series Nodes ..................................... 5
2.6 General Precautions ........................................... 6
2.6.1 Service Area Clearance ..................................... 6
2.6.2 California Perchlorate Warning ................................. 6
2.6.3 Two-Person Lift ......................................... 6
2.6.4 CMOS Battery Replacement .................................. 6
2.7 Laser Radiation .............................................. 7
2.8 Thermal Considerations ......................................... 7
2.9 Electrostatic Discharge (ESD) Precautions ............................... 7
3 FXT 5000 Series Edge Filer Overview 9
3.1 Field-Replaceable Units ......................................... 9
3.2 Attaching a Console to an FXT 5000 Series Node ............................ 10
3.3 FXT 5000 Series Front and Rear Illustrations .............................. 10
3.3.1 FXT 5200 Front Illustration .................................. 10
3.3.2 FXT 5400 Front Illustration .................................. 11
3.3.3 FXT 5600 Front Illustration .................................. 11
3.3.4 Rear View of the FXT 5000 Series Models ........................... 11
3.4 Controls and LED Status Lights ..................................... 12
3.4.1 Control Panel Buttons ...................................... 12
3.4.2 FXT 5000 Series Front Panel LEDs .............................. 13
3.4.3 FXT 5000 Series Rear Panel LEDs ............................... 15
4 Replacing Power Supply Units 17
4.1 Detecting a Failed Power Supply Unit .................................. 17
4.2 Replacing a Failed Power Supply Unit .................................. 18
5 Replacing Failed Drives 19
5.1 Identifying a Failed Data or System Drive ................................ 19
5.2 Replacing A Failed Data Drive ...................................... 20
5.2.1 Automatic Drive Failover .................................... 21
5.2.2 Data Drive Removal and Replacement ............................. 21
5.2.3 Reformatting the Node To Use the New Drive ......................... 22
5.3 Replacing A Failed System Drive .................................... 23
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5.3.1 Replacing a Single System Drive ................................ 24
5.3.2 Replacing Both System Drives ................................. 25
6 Replacing SFP+ Modules 29
6.1 Accessing SFP+ Modules ........................................ 29
6.2 Removing an SFP+ Module ....................................... 29
6.3 Installing an SFP+ Module ........................................ 30
7 Replacing a Complete FXT 5000 Series Node 31
7.1 About Replacement Nodes ........................................ 32
7.2 Removing a Failed Node ......................................... 32
7.3 Installing a Replacement Node ...................................... 33
8 Racking and Unracking an FXT 5000 Series Node 35
8.1 Precautions ................................................ 35
8.1.1 FXT 5000 Series Differences from other Avere FXT Nodes .................. 36
8.2 Removing the Node from the Cluster Configuration .......................... 36
8.2.1 Removing the Node from the Cluster .............................. 36
8.2.2 Adding the Node to the Cluster ................................. 37
8.3 Removing an FXT 5000 Series Node from a Rack ........................... 37
8.3.1 Extending the FXT 5000 Series Node ............................. 37
8.3.2 Removing the Node from the Rails ............................... 38
8.4 Installing an FXT 5000 Series Node in a Rack ............................. 38
8.4.1 Placing the Node in the Rack .................................. 38
8.5 Installing and Removing the Front Bezel ................................ 39
9 Contacting Avere Global Services 41
10 Copyright and Trademark Information 43
10.1 Copyright Information .......................................... 43
10.2 Trademark Information .......................................... 43
10.3 Revision History ............................................. 44
ii

CHAPTER
ONE
INTRODUCTION
This Avere FXT 5000 Series Field Service Guide is written for qualified service personnel who are familiar with the
FXT 5000 Series product. Only those people who are familiar with the FXT 5000 Series products and are trained
in the potential hazards involved with servicing this type of equipment should attempt the procedures in this guide.
It includes information that is needed to remove and replace field-replaceable units, and to perform system mainte-
nance procedures.
The procedures in this guide assume you have the following skills and experience:
• Working familiarity with accepted tools and procedures for safely installing, operating, and maintaining com-
mercial information technology equipment
• Working familiarity with computer server hardware theory and operation
• Basic understanding of common networking concepts and practices
Before using this guide, please familiarize yourself with the Avere FXT system by reading the following documents:
•FXT 5000 Series Installation Guide (https://download.averesystems.com/software/FXT_5000_Installation_Guide.pdf)
•FXT Cluster Creation Guide (http://library.averesystems.com/#fxt_cluster)
•Configuration Guide (http://library.averesystems.com/#operations)
The Avere OS Configuration Guide is written for system administrators who need to manage an Avere cluster.
It assumes that you have a basic knowledge of networked storage, including network access protocols such as
NFS and SMB.
Additional documentation can be found online at http://library.averesystems.com/
1.1 Precaution Statements Used in this Document
This document uses the following highlights to draw attention to potentially hazardous or undesirable situations:
A warning indicates a potentially hazardous situation that, if not avoided, could result in death or serious injury.
A caution indicates a potentially hazardous situation that, if not avoided, could result in minor or moderate injury.
A notice indicates information considered important, but not related to personal harm or injury.
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FXT 5000 Series Field Service Guide
2 Chapter 1. Introduction

CHAPTER
TWO
PRECAUTIONS FOR PRODUCT SERVICE AND USE
This section discusses considerations you must take before installing, using, or servicing FXT 5000 Series edge fil-
ers.
2.1 Unpacking and Handling FXT Equipment
To prevent damage to the edge filer or components, carefully unpack and handle the FXT Series edge filer and com-
ponents.
Inspect the boxes that the edge filer or component was shipped in and note whether there is any damage. If the ship-
ment shows evidence of damage, file a damage claim with the carrier that delivered it.
2.2 Restricted Access
The FXT Series edge filer nodes must be installed in a restricted-access location. A restricted-access location is de-
fined as a location that can be accessed only by use of a tool, lock and key, or other means of security and is con-
trolled by the authority responsible for the location. Anyone entering the restricted-access location, or installing or
replacing modules in an FXT Series node, must be trained in the potential hazards associated with the FXT Series
node, including but not limited to exposure to hazardous energy levels when the cover is removed, when modules
have been removed, or when modules are being replaced.
2.3 Preventing Condensation
Condensation can occur when exposing a colder product to a warmer and/or more humid environment.
If an item has been moved from an environment that is colder and less humid than the current installation and oper-
ating environment, allow it to reach the same temperature as the current environment before unpacking it, and before
installing it or powering it on.
If you notice condensation on any part of the item, Avere Systems recommends waiting a minimum of 24 hours for it
to acclimate before installation and use.
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FXT 5000 Series Field Service Guide
2.4 Electrical Considerations
This section lists guidelines for safe electrical handling of the FXT Series edge filer node.
2.4.1 Electrical Code Compliance
To avoid the possibility of an electrical shock hazard, the electrical installation of an FXT Series edge filer and its as-
sociated rack(s) and power distribution units (PDUs) must comply with all applicable local, state, and national elec-
trical codes and regulations. Contact a qualified electrician if you are unsure about proper electrical installation.
2.4.2 Earth Grounding
• The building site, rack, and PDU electrical receptacles powering the FXT Series edge filer must be properly
grounded during the lifetime of the installation.
• The earth-ground connection for the rack must be designed and installed specifically for the rack, and must
not rely solely on unintentional grounding connections made through FXT Series nodes and other equipment
installed into the rack.
• The Avere FXT Series node has been approved for use only with TN-type earth grounding systems. It has not
been approved for use with IT-type earth grounding systems. Do not connect the node to any non-TN type of
earth grounding system.
• To avoid the possibility of an electrical shock hazard, the FXT Series edge filer must be properly connected to
earth ground during the lifetime of the installation. The edge filer receives its earth ground connection through
the AC power cords. To ensure the integrity of the ground connection, observe the following guidelines:
–Use only power cords with a grounding plug.
–Inspect the ground pins of each power cord before initial use.
–Never remove or disable the grounding pin on a power cord or use an adapter that might affect the in-
tegrity of the ground connection.
2.4.3 AC Mains Disconnect
• The AC power cords serve as AC mains disconnect for the FXT Series edge filer and therefore must remain
readily accessible during the lifetime of the installation.
• The FXT Series edge filer is provided with multiple power cords, and has a power-on/standby-type power
switch. This switch does not function as an AC mains disconnect. To disconnect all power for maintenance
or an electrical emergency, remove all power cords.
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FXT 5000 Series Field Service Guide
2.4.4 Power Supply Replacement
The power supply units for FXT series nodes have detachable power cords. Disconnect the power cord at the power
supply unit before removing the power supply unit from the node. When installing a power supply unit, insert the
unit into the node before connecting the power cord.
When running on a single power supply unit, the node has an increased probability of losing all power as a result of
the single unit failing. Always replace a failed power supply unit as soon as possible after failure.
2.4.5 Hazardous Energy Levels
• To avoid potential injury, remove all chains, rings, watches, and other metal jewelry before performing main-
tenance on powered-on equipment. Burns and other injuries can be caused by the flow of current through a
metallic object if the metallic object comes in contact with powered circuits.
• When replacing externally accessible components while power is applied to the node, never reach into the
empty space created by the removed components, because hazardous energy levels may be present.
2.5 Racked FXT 5000 Series Nodes
To avoid the potential of serious injury and equipment damage, observe the following precautions before installing
nodes into racks or before removing them from racks:
• Ensure that the node’s weight is fully supported by two people at all times while it is being installed into or
removed from a rack.
• The rack installation must be designed to remain stable while supporting the full weight of the installed equip-
ment in its maximum extended position.
• Follow the rack manufacturer’s recommendations and use the appropriate load calculator if available when
designing and installing rack systems.
• Contact the rack manufacturer or an engineering consultant if you require assistance determining the stability
of the rack for its intended purpose.
• For single-rack installations, specify and install stability options such as ballast kits, bolt-down kits, and exten-
sible or permanent stabilizing mechanisms.
• In multiple-rack installations, specify and install a multirack tie-kit option. If the multirack tie kit is not suf-
ficient to guarantee stability, then install ballast kits, bolt-down kits, and extensible or permanent stabilizing
mechanisms.
• Unless the rack installation is designed otherwise, extend only one piece of equipment from the rack at a time.
• Install the first piece of equipment into the bottom of the rack, with future equipment installed above that.
2.5. Racked FXT 5000 Series Nodes 5

FXT 5000 Series Field Service Guide
• For installing multiple pieces of equipment at the same time, first install the heavier equipment at the bottom,
then install the lighter equipment sequentially above that.
• Rack-mounted equipment should not be used as a shelf, work space, step, or seat.
2.6 General Precautions
Observe the following precautions to prevent injury to yourself and damage to the FXT Series edge filer.
2.6.1 Service Area Clearance
To permit service personnel to perform maintenance procedures on the FXT Series edge filer, a minimum of 24
inches of clearance must be provided in front of and behind the immediate area being serviced.
2.6.2 California Perchlorate Warning
This product contains chemicals known to the State of California to cause cancer, birth defects or other reproductive
harm.
The following notice is provided in accordance with California Code of Regulations Title 22, Division 4.5, Chapter
33, Best Management Practices for Perchlorate Materials.
This product includes a lithium manganese dioxide battery that contains a perchlorate substance.
Perchlorate Material – special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate.
2.6.3 Two-Person Lift
A bare node without accessories and outer rails weighs 33 pounds (15.0 kilograms). For ease of installation it is rec-
ommended to use two people to lift and install the node into the rack. When lifting a node, handle it in such a way
that the weight is evenly distributed and stabilized. Be sure to comply with any personal lifting limits that may be in
effect for your locale.
2.6.4 CMOS Battery Replacement
DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY WITH THE SAME
OR EQUIVALENT TYPE RECOMMENDED BY THE MANUFACTURER. DISPOSE OF USED BATTERIES
ACCORDING TO THE MANUFACTURER’S INSTRUCTIONS.
6 Chapter 2. Precautions for Product Service and Use