Avetta Pegasus LP8 User manual

Installation Guide
V 1.1

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CONTENTS
Introduction .........................................................................................................................3
Document Version .................................................................................................................4
Desktop Kiosk Components ................................................................................................4
Maintenance........................................................................................................................5
Maintaining the Desktop Kiosk and Touch Screen ............................................................5
Pegasus recommends the following maintenance schedule: ............................................5
Daily Maintenance ............................................................................................................5
Weekly Maintenance.........................................................................................................5
Quarterly Maintenance......................................................................................................5
Annual Maintenance .........................................................................................................5
Dimensions .........................................................................................................................5
Installing the Desktop Kiosk Unit .........................................................................................6
Locating the Unit .................................................................................................................6
Safety Notes........................................................................................................................6
Installing the Desktop Kiosk .................................................................................................7
Desktop Kiosk External Components ..................................................................................7
Connecting Devices.............................................................................................................8
Installing Sticker Roll for Optional Thermal Printer...............................................................8
Safety Notes........................................................................................................................9
Installing an External Modem ..............................................................................................9
installing A Thermal Camera (Optional Device) ...................................................................9
Installing a BAC Test Unit (optional device).......................................................................10
Mounting the BAC Unit ......................................................................................................10
Commissioning and Testing ...............................................................................................11
Remote Software Activation ..............................................................................................11
Confirming Correct Operation............................................................................................11
Troubleshooting Guide........................................................................................................12

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INTRODUCTION
This document will describe the process to safely install your new Pegasus LP8 Desktop Kiosk.
The steps given in this document are designed to describe the process needed to assemble the
main components and to commission and test the completed Desktop Kiosk.
If at any time you are unsure about any step or have concerns regarding your safety during this
installation, please call Pegasus Technical Support on 1300 131 194. Pegasus support can also
be contacted via email at [e-mail] to lodge a support request.
At all times, please adhere to local site safety procedures when installing and handling this
product.

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DOCUMENT VERSION
Version 1.0 – Date 5th August 2021
Version 1.1 – Date 8th August 2021
Document Controller - Damien Challen
DESKTOP KIOSK COMPONENTS
Your Desktop Kiosk consists of the following items:
•Desktop Kiosk unit incorporating
-Touchscreen display – Adjustable angle stand
-Bixlon Sticker printer
-USB Web camera
-USB Card reader (QR and Barcode)
-Proximity Card Reader
-Inbuilt 4 Port USB Hub
-Integrated WiFi and Network capability
•Optional (BAC Test Unit with Null Modem Cable)
•Optional Thermal Camera (external unit)
Please ensure that you have received all of the items above before proceeding. In the event of
an item is missing or has been damaged in transit, please contact Pegasus Technical Support.

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MAINTENANCE
Maintaining the Desktop Kiosk and Touch Screen
To maintain an effective working Desktop Kiosk, it is important to keep the touch screen surface
and area surrounding the screen clean and free of excessive dust and other objects. To do this
we recommend the use of an anti-static, lint-free cloth or micro-fibre cloth. When cleaning your
touch screen, treat it with care and do not use aggressive cleaning products on the screen
surface.
Pegasus recommends the following maintenance schedule:
Daily Maintenance
Wipe touch screen surface with a dry clean micro-fibre cloth. Wipe off any visible marks/dust or
build-up off the powder-coated steel body.
Weekly Maintenance
As above, but additionally include checking sticker printer for residue or stickers behind the exit
hole. Visual check of exhaust air holes and remove any dust or obstructions with lint-free cloth
to ensure clear entry and exit for air.
Quarterly Maintenance
Blow away any dust and debris from inside main area of the Desktop Kiosk housing, Scanner
module and PC shelf using a can of compressed air. Visual check of components for any defects
etc.
Annual Maintenance
Review performance of all components. Check scanner, touch screen and label printer are
functioning correctly. Test and tag electrical equipment if site requires.
DIMENSIONS

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INSTALLING THE DESKTOP KIOSK UNIT
LOCATING THE UNIT
The Pegasus Desktop Kiosk is a 240V powered electrical computing device so all attempts to
house the unit under the following conditions will ensure correct operation.
The optimal installation for this Pegasus Desktop Kiosk is:
•Inside an air-conditioned office or well-ventilated space protected from the elements.
•Not in direct sunlight.
•Desktop Kiosk next to a wall (but not in direct contact).
If the Desktop Kiosk is to be located in a less that optimal location, ensure the following are
undertaken to ensure correct operation.
•Completely under cover to avoid direct exposure from wet environments (Snow, Rain,
Hail, etc) so that no part of the Desktop Kiosk is able to be wet.
•Completely under cover to avoid direct exposure to direct sunlight.
•Located away from damp environments.
•Located away from dusty environments.
•Located away or elevated from water egress to the bottom of the Desktop Kiosk (to
avoid liquid spills, flooding, wash down from cleaning activities etc.)
SAFETY NOTES
The complete Desktop Kiosk unit weighs approximately 10 kilograms. Please take appropriate
precautions when attempting to move the unit and always follow site procedures for manual
handling.

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INSTALLING THE DESKTOP KIOSK
DESKTOP KIOSK EXTERNAL COMPONENTS
Below are the core items visible from the outside of the Desktop Kiosk.
Webcam for taking visitor photo
15: Capacitive Touch Display
IP65 Compliant Front Panel
Video and Audio capability
2D Barcode Reader (Barcode and QR code)
Underside of Desktop Kiosk showing inputs and options
COM 2 Port

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CONNECTING DEVICES
Starting on the underside of the Desktop Kiosk, plug in the cables according to the following
guide:
1. Connect the power cable to the mains 240v general power outlet then connect plug to H
2. Connect the network cable from Modem/Lan Port to either port D (if using Wifi, skip this
step)
3. Connect the COM port cable from Breathalyser unit to COM2 as shown
4. Connect Sticker Printer into any available USB Port (if applicable)
5. Connect QR Barcode Reader into any available USB Port
6. Connect Webcam into any available USB Port
INSTALLING STICKER ROLL FOR OPTIONAL THERMAL PRINTER
Model -
Open the Cover Lever and insert the labels sticker side up as directed below, and feed the
label through the media guides. Close the lid once complete.

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SAFETY NOTES
Working with Power
The Pegasus Desktop Kiosk is 240V powered from a mains power outlet. Always treat the unit
as having live power until it can be confirmed that it is removed from mains power. Where
possible isolate the unit from mains power before operating, ensuring Desktop Kiosk has been
safely shut down first. This will involve pressing the Power switch under the monitor and waiting
for the unit to power down.
Water Exposure
The Pegasus unit must never be exposed to directly to water or be placed where water can be
spilt onto it. Hosing around the Desktop Kiosk for example. This can lead to electrocution of a
person undertaking the hosing or damage to the Desktop Kiosk causing electrical discharge
INSTALLING AN EXTERNAL MODEM
If an external modem is required to be installed, please refer to the supporting documentation
for the install of that device. Pegasus support is limited to the Desktop Kiosk as it is supplied as
per this documentation. Additional hardware or software should be managed by a qualified IT
Technician where possible and is aware or proficient with the equipment they are installing.
INSTALLING A THERMAL CAMERA (OPTIONAL DEVICE)
A Thermal camera can be added to the Desktop Kiosk. This requires additional setup and
attachment to the Desktop Kiosk in order for it to be detected. This should have been configured
at Pegasus prior to delivery. The thermal camera is connected via a USB cable. This can be
plugged into any usb port on the Desktop Kiosk, but this needs to be done prior to the Desktop
Kiosk being powered up.
The thermal camera will be detected and will start prompting for a scan of a cardholders
temperature before they can complete the login process. Ensure they open section, as seen
below, is facing the direction the cardholder will be standing, to take an accurate reading.
Recommended screening distance from worker is 0.5m to 1.2m.
Note that there is a warmup and calibration time for the Thermal camera of up to 30 minutes.
Please allow this to occur before starting cardholder logins.
Note: If the Thermal camera is not detected when the login process occurs, it will mention this
on the Desktop Kiosk as part of the login process.

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INSTALLING A BAC TEST UNIT (OPTIONAL DEVICE)
MOUNTING THE BAC UNIT
The BAC unit is recommended to be wall mounted. Below are the specifications for the backing
plate of the BAC unit.
When mounting the unit, it is recommended:
•The instrument must be mounted on a wall or structure that can take the supported
weight of the instrument.
•The instrument must not be exposed to water.
•The instrument should be mounted near to a mains power socket to allow for easy
connection
•Under extreme heavy use, the instrument could discharge excess condensation or saliva
from the bottom of the instrument; do not mount the instrument above anything that could
be affected by this. (Pegasus Desktop Kiosk for example)
•The instrument must not be exposed to extreme temperatures outside of the defined
operating range (0 to 50 degrees centigrade). It should also be mounted where it is not
exposed to direct sunlight.
Recommended mounting dimensions of the BAC back plate
If in doubt about any mounting questions you may have for your BAC device, always check with
the manufacturer before carrying out any work to confirm your concerns. The above
recommendations may have changed at time of writing.

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COMMISSIONING AND TESTING
This section assumes that the previous steps outlined have been followed and the Desktop
Kiosk has been installed as per those instructions
REMOTE SOFTWARE ACTIVATION
Inside the packaging will be unique set of numbers containing
1. QA Date of hardware test
2. Support ID
3. Live Interface
4. MAC Address
Please contact Pegasus once your device is connected and powered to remotely connect to the
Desktop Kiosk to configure it’s identity.
You will need to provide the “Support ID” for our technicians to be able to connect to the
device and finalise the software setup and activate the device.
CONFIRMING CORRECT OPERATION
Once power is ready to be turned on. The following steps should take place.
Turn on the Power switch.
A short beep should emit from the Desktop Kiosk indicating it has powered up.
The touchscreen monitor should power on and start displaying a Pegasus logo as is starts
loading all required Desktop Kiosk software.
Once completed, the Desktop Kiosk welcome screen should then display and be ready for
operation.

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TROUBLESHOOTING GUIDE
Symptoms Resolution
Desktop Kiosk does not power on. Check that the power to the desktop Kiosk
power pack has been turned on and that it is
plugged into the Desktop Kiosk at location I
on page 7.
Press the Power Switch under the Desktop
Kiosk Monitor. There should be an indicator
light informing that it is getting power.
Desktop Kiosk powers on, but does not load
Pegasus logo after sufficient time has passed
Safely shutdown the Desktop Kiosk. Do this
by pressing the power button, wait for the
device to safely shut down, turn off at the wall,
wait 2 minutes and then turn on again.
If trouble persists, p
lease call the Pegasus
Technical Support on 1300 131 194
Administrator password required to:
-Add Additional Hardware
-Change IP Address
-Other admin level tasks
Please call the Pegasus Technical Support
on 1300 131 194
Thermal Camera not detected
Ensure Thermal Camera USB plug is
connected to the Desktop Kiosk before
starting it up. If Desktop Kiosk was already
turned on, press power button on top of
Desktop Kiosk, wait for the device to safely
shut down, plug in the Thermal Camera, and
then power on the system as normal.
Check to see in settings in Onsite Track Easy
is the Thermal Camera setting is enabled for
this Desktop Kiosk.
If still not detecting, contact Pegasus
Technical Support
Sticker Printer is not printing Check to see if the p
rinter has run out of
stickers.
Check to see that sticker printer has power
Check to see that the stickers are facing
Label up and not label down. Will not print if
label is facing down.
QR Reader is not scanning Light should appear indicating QR reader is
enabled and plugged in. If no lights appear.
This might have been unplugged/not plugged
in internally via USB. Discuss with Pegasus
technician to get this re-plugged back in.

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If light is on, scan QR Code taking care to not
obscure any of the QR code picture, so it can
register a correct scan.
Proximity Card Reader not scanning cards Test with a variety of cards, to isolate a card
with a possible faulty/damaged chip.
Proximity reader is configured to only read
Pegasus cards and will not register
if a
different card is presented