Avid Technology Unity LANshare LP Use and care manual

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This document provides instructions for replacing the Avid Unity LANshare LP enclosure
and the Avid MEDIArray LP enclosure. The replacement enclosure does not include the 16
data drives (accessible from the front). You need to use the 16 data drives from the enclosure
you are replacing. Depending on which enclosure you are replacing, the process might
require you to swap the internal system drive and any optional adapter boards you might
have installed. Avid recommends that you read all the information in this document
thoroughly before replacing the enclosure.
You need to return your old enclosure to Avid using the packaging that came with the
replacement enclosure. Specific return instructions are included with your replacement
enclosure, and varies by location.
The replacement enclosure comes the Windows®XP operating system installed. You have
the followings options for getting the replacement enclosure operational. Procedures to
support these options are included in this document.
Avid Unity LANshare LP Enclosures
• If your Avid Unity LANshare LP enclosure has additional adapter boards installed, you
need to move them from the old enclosure to the new.
• Move the internal system drive from your old enclosure into the new enclosure. Your
Avid Unity software should run as it did before. If you are prompted for a Windows
Product Key Certificate of Authenticity, use the number provided on the side of the new
enclosure. The Avid Unity LANshare LP runs on the Windows 2003 operating system.
• Install the data drives from your old enclosure into the new enclosure.
• The Windows operating system is expected to detect a new system board and require
you to Authenticate the operating system. Authenticate the Windows operating system
using the new Windows Product Key Certificate of Authenticity provided with the new
enclosure, and install your Avid Unity software version on the new enclosure.
Avid Unity™LANshare LP and
Avid MEDIArray™LP
Enclosure Replacement Procedure

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Avid MEDIArray LP Enclosures
• If your Avid MEDIArray LP enclosure has additional adapter boards installed, you need
to move them from the old enclosure to the new.
• Install the data drives from your old enclosure into the new enclosure.
• There is no need to move the system drive. Authenticate the Windows operating system
using the new Windows Product Key Certificate of Authenticity provided with the new
enclosure, and install your Avid Unity software version on the new enclosure.
Contents
If You Need Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Avid Unity v4.2.x Supported Slot Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Replacing Your Old Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Disconnecting Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Remove the Data Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Remove the Enclosure From the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Moving the Adapter Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Swapping the System Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Windows Product Key Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Activating the Windows Operating System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Windows Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Technical Support Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
If You Need Help
If you are having trouble using the replacement Avid Unity MediaNetwork enclosure:
1. Retry the action, carefully following the instructions given for that task. It is especially
important to check each step of your workflow.
2. Check this ReadMe file for the latest information that might have become available after
the documentation was published. Also check online for the most up-to-date ReadMe
because the online version is updated whenever new information becomes available. To
view the online ReadMe, select ReadMe from the Help menu, or visit the Knowledge
Base at www.avid.com/readme.

Symbols and Conventions
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3. Check the documentation that came with your Avid application or your hardware for
maintenance or hardware-related issues.
4. Visit Avid Online Support at www.avid.com/onlineSupport/. Online support is available
24 hours per day, 7 days per week. Search the Knowledge Base to find answers, to view
error messages, to access troubleshooting tips, to download updates, and to read or join
online message-board discussions.
Symbols and Conventions
These instructions use the following symbols and conventions:
Avid Unity v4.2.x Supported Slot Locations
The following illustration represents the rear of the Avid Unity LANshare LP and Avid
MEDIArray LP enclosure. The table following the figure lists the standard and optional
boards supported in the enclosures.
Avid Unity MediaNetwork v4.2.x the Rear Panel
Symbol or Convention Meaning or Action
nA note provides important related information, reminders,
recommendations, and strong suggestions.
cA caution means that a specific action you take could cause harm to
your computer or cause you to lose data.
Italic font Italic font is used to emphasize certain words and to indicate variables.
PCI slots
Serial connector VGA monitor
connector
Mouse (top)
Keyboard (bottom)
USB connectors Gigabit Ethernet used by local network
71

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The following table lists the standard and optional boards that are supported in the
LANserver PCI slots.
Supported Slot Configuration
PCI Slot Interface Description
1 PCI-X Fibre Channel board LANshare LP drive enclosure — The ATTO
CTFC-42XS adapter board is an optional board used
to connect Fibre Channel clients or one MEDIArray
LP drive enclosure.
Not used in the MEDIArray LP drive enclosure.
2 PCI-X Fibre Channel board LANshare LP drive enclosure — The ATTO
CTFC-42XS adapter board is an optional board used
to connect Fibre Channel clients or one MEDIArray
LP drive enclosure.
MEDIArray LP drive enclosure — The ATTO
CTFC-41XS adapter board is an optional board used
to connect the MEDIASwitch.
3 PCI-X Network gigabit Ethernet
controller
LANshare LP drive enclosure — This slot contains
an Alacritech SEN2001XT gigabit Ethernet network
controller board. Use this network connection for
your gigabit switch.
MEDIArray LP drive enclosure — The ATTO
CTFC-41XS adapter board is an optional board used
to connect the MEDIASwitch.
4 PCI-X SATA drive controller board This slot contains a 3Ware 9550SX-81p SATA disk
controller that controls the internal drives. No
external connectors are available.
5 PCI-X SATA drive controller board This slot contains a 3Ware 9550SX-81p SATA disk
controller that controls the internal drives. No
external connectors are available.
6 PCI-Express Fibre Channel board LANshare LP drive enclosure — Avid has qualified
an ATTO CTFC-42ES adapter board for this PCI
Express slot. This is an optional Fibre Channel
adapter board used to connect Fibre Channel clients.
Not used in the MEDIArray LP drive enclosure.
7 Chassis Slot Not used This slot is reserved for a SCSI connector panel, used
with the internal SCSI controller.

Replacing Your Old Enclosure
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Replacing Your Old Enclosure
To replace your old enclosure you need to remove the old enclosure from the rack and
relocate some components into the new enclosure. It might be necessary to have a monitor,
keyboard, and mouse available in case you power the enclosure on without remounting the
enclosure back in the rack.
The following subsections describe the tasks:
•“Disconnecting Cables” on page 5
•“Remove the Data Drives” on page 6
•“Remove the Enclosure From the Rack” on page 7
•“Moving the Adapter Boards” on page 9
•“Swapping the System Drive” on page 10
nThe metadata in Avid Unity MediaNetwork v4.2.x is saved on the data drives and is not
impacted by the procedures in this document.
Use these subsections as a guide for replacing the enclosure in the rack after you have
reallocated the internal components. If more information is needed see the Avid Unity
LANshare LP Guide and Avid MEDIArray LP Setup Guide.
Disconnecting Cables
Before removing the old Avid Unity enclosure from the rack, you need to remove all the
cables and application key from the rear of the enclosure. All of the connectors on the
enclosure are identified in “Avid Unity v4.2.x Supported Slot Locations” on page 3.
Reference this figure when reconnecting the cables after you have remounted the enclosure
into the rack.
If your old enclosure includes an additional adapter board, you need to relocate it into the
new enclosure.
Remove the following cables and application key (dongle):
1. Make sure the Avid Unity LANshare LP or MEDIArray LP enclosure is shut down.
2. Remove the application key from the USB port on the back of the enclosure.
3. Remove the three power cords from the back of the enclosure.
4. Remove any fiber cable from the back of the enclosure.
5. Remove any Ethernet cable from the back of the enclosure.
6. Remove any monitor, keyboard, and mouse cables from the back of the enclosure.

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Remove the Data Drives
Data drives are not included in your new enclosure, you must removed the 16 data drives
from your old enclosure before removing the enclosure from your rack. When installing the
drives in your new enclosure, it is not necessary to replace them in the same positions as they
were in the old enclosure.
To remove the installed data drives:
1. Starting with the drive in the upper left-hand corner; slide the drive carrier latch to the
right to release the drive carrier handle.
Drive Release
2. Pull the drive carrier handle completely open and use it to slide the drive out of the
enclosure.
3. Set the drive aside until you are ready to reinstall it in the new enclosure.
4. Repeat steps 1 to 3 for the remaining drives, removing the drives from left to right, and
top to bottom.
nMake sure the drive LEDs are on the right before when replacing the drives into the
enclosure.
Drive carrier latch
Drive carrier handle

Replacing Your Old Enclosure
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Remove the Enclosure From the Rack
cYou must have someone helping you lift the enclosure while you are moving the
enclosure in or out of the rack.
To remove the enclosure from the rack:
1. Remove the four rack screws from the front of the rack enclosure.
2. Slide the enclosure out of the rack so that the slide rail completely open.
You need to separate the slide rails. The inner rail is attached to the enclosure, the other
rail is attached to the rack.
Front Panel Screws
3. Press the plastic spring clip down on the inside of the slide rail on both sides of the
enclosure.
Separating the Slide Rails
4. Pull and lift the enclosure out of the outer slide rails that are secured to the rack. Place
the old enclosure on a sturdy surface.
You will need to removed the inner rails from the old enclosure and attach them to the
new enclosure.
1 of 4
rack screws
Rack enclosure
front mounting rail
Plastic spring clip
Outer slide rail
(attach to rack)
Inner slide rail (attach to
Media Engine

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To attach the inner slide rails on the new enclosure:
1. Remove the three screws securing both inner slide rails from each side of the enclosure.
Attaching the Inner Slide Rails
2. Position the inner slide rail against the side of the new enclosure so that the notched end
is under the raised tab at the front of the unit.
3. Secure the inner slide rail to the enclosure with the three slide rail screws.
4. Repeat this procedure to attach the other inner slide rail on the other side of the
enclosure.
5. If you are not moving any internal adapter boards or swapping the system drive, replace
the new enclosure into the rack. Otherwise continue with “Moving the Adapter Boards”
on page 9 or “Swapping the System Drive” on page 10.
After reinstalling the enclosure into the rack, replace the data drives.
Notched end
1 of 6
slide rail screws
Raised tab

Replacing Your Old Enclosure
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Moving the Adapter Boards
You need to move the additional and optional adapter boards to the new enclosure.
To move the boards:
1. Remove the cover screw from each side of the old enclosure top cover. The two screws
are about 5 inches from the front of the enclosure; one on each side.
2. Slide the top cover approximately one inch back from the front and lift the cover off.
3. Repeat steps 1 and 2 to remove the cover on the new enclosure.
nMake sure you are wearing a grounding wrist strap that is attached to the metal of the
enclosure before you continue. The boards are sensitive to electrostatic discharge. Do not
handle boards unless you are properly grounded.
4. Identify the slot for the adapter boards you are moving (see “Avid Unity v4.2.x
Supported Slot Locations” on page 3).
1 or 2
cover screws

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5. Remove the screw holding the adapter board in place in the old enclosure.
Adaptor Board Slot Screw
6. Lift the adapter board out of the old enclosure.
7. Remove the screw holding the slot cover in place in the new enclosure.
8. Lift the slot cover out of the enclosure.
9. Insert the adapter board into the same slot in the new enclosure and firmly push the
board into the slot to make sure it is completely seated.
10. Replace the slot cover screw to hold the adapter board in place.
11. Insert and secure the blank slot cover into the old enclosure.
12. Continue with “Swapping the System Drive” on page 10.
Swapping the System Drive
The internal drive in the new enclosure has the Windows XP operating system installed. You
have the following options regarding the internal drive:
• If you are going to use the system drive that is already installed in the new enclosure,
you can install the Avid Unity software on the new enclosure and setup the Avid Unity
MEDIArray LP like a new installation, see “Activating the Windows Operating System”
on page 13.
• Use the internal system drive from the old enclosure and avoid loading the software. See
the following procedure.
Adapter board
screw