AWM Alto User manual

Reminder Bluetooth Memory
Desk Control™ app. The app will prompt you
through the pairing process.
Four memory positions can be set to you
preference. With the desk at the desired height,
press the Memory button. The controller will
display four numbered stars which can be
toggled through by pressing the Memory
button, Press and hold for two seconds at
the desired number to save that height. The
indicator light will blink white twice while it
saves.
Resetting the Handset
To restore the DPG handset to its factory
default settings, press and hold both the
‘Memory’ and ‘Reminder’ buttons for eight
seconds. The LED strip will ash red three
times. After three seconds a countdown will
be displayed counting down in seconds to the
factory reset, before showing the word ‘RESET’.
Please note that a factory reset will remove all
pre-set heights and reminder settings, but will
not remove any bluetooth connections.
Alto Workstations.
User Guide
awm.net.au [email protected]
1300 475 217
Pressing and holding the controller up or down
will adjust the desk height in the respective
direction, release the controller to stop the desk
at the desired height.
The DPG controller will lock after ve
seconds of non-use to prevent any accidental
movement. To unlock it, double tap the
controller downwards, and then adjust the
height.
Handset Buttons
The Reminder button is on the left hand side
of the controller, pressing it will illuminate a
series of white LED blocks, each representing
a sit-stand interval. Press the Reminder button
to toggle through the white blocks to set the
desired interval. The LED indicator will turn red
to remind you to stand. The default intervals
are:
1. Reminder after 55 minutes of sitting
2. Reminder after 50 minutes of sitting
3. Reminder after 45 minutes of sitting
The Bluetooth button is required when pairing
your desk to your phone or tablet with the Linak

Display Malfunctioning
In the event that the display does not show
the true height of the desk it will need to
be reset.
It can be reset by rst unlocking the
handset then pressing and holding both
the ‘Reminder’ and ‘Bluetooth’ buttons for
ve seconds.
After ve seconds the display will begin
blinking.
Measure the distance from oor to the top
surface of the desktop. Tilt the handset
up or down until the value on the display
matches your measurement.
Once set, wait approximately ten seconds
for the display to stop blinking.
The display height will then have been
reset and the desk ready for use.
Desk Collisions
When rst using a desk ensure that the full
range of motion of the desk can be achieved
without fouling any objects kept either above or
below the desktop.
Items that may impact the desk include
anything directly above or below the desktop,
particularly metal storage units and personal
items kept below desk, and overhead shelves or
screen accessories found above desk.
Power and data cords running from the below
desk cable basket should also be checked
regularly as they can be knocked and become a
source of interference.
In the event of an obstruction, Alto workstations
are tted with anti-collision sensors and the
desk will automatically travel either up or down
away from any interference. Such a collision
may result in an error message displaying on
the handset which may require user action.
Troubleshooting
awm.net.au [email protected]
1300 475 217
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Alto Workstations.
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Description
Unexpected Reset - Unexpected reset caused by software error or external
reset
LIN Error - An error has occured on LIN bus
Power Fail - A power failure occured or the power regulator was adjusted
below 10%
Channel Count Changed - Number of channels connected to the system has
changed since last initialisation
Position Difference - Difference between minimum and maximum position of
a reference has been exceeded
Short Circuit - A short circuit has been detected while running
Checksum - Position checksum checkl failed, all channels have position lost
Power Limit - System has reached its power limit
Key Error - Illegal key combination or change of keys
No Safety - Safety function has not allowed movement but input active
Note: If these errors continue following a reset, please contact AWM.
Error Codes
awm.net.au [email protected]
1300 475 217
Error Code
8
9
10
11
12
13
14
15
16
17
Alto Workstations.