axept S900 User manual

S900
Quick Start Guide

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Contents
1 Initial Setup...................................................................................................... 3
1.1 Terminal Overview ......................................................................................... 4
1.2 Screen Overview............................................................................................. 5
1.2.1 Screen Icons Overview................................................................................... 6
1.3 Switching The Terminal On............................................................................ 7
1.4 Connecting To The Network.......................................................................... 7
1.4.1 Wi-Fi................................................................................................................. 7
1.4.1.1 Automatically Configure Wi-Fi Settings ........................................................ 8
1.4.1.2 Manually Configuring Wi-Fi Settings ............................................................ 10
1.4.2 GPRS ................................................................................................................ 12
1.5 Switching The Terminal Off............................................................................ 12
2 Logging On ..................................................................................................... 13
3 Processing a Sale (Chip & PIN)...................................................................... 15
4 Processing a Sale (Contactless) .................................................................... 21
5 Useful Information.......................................................................................... 26
5.1 Inserting Paper Roll........................................................................................ 26
5.2 Inserting the Battery ....................................................................................... 27
5.3 Inserting or replacing the SIM card .............................................................. 28
Contact Details .......................................................................................................... 30

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Welcome
Thank you for choosing your axept® S900 terminal from 123 Send/123 Hire.
The axept® S900 is designed to process transactions as quickly as possible
whilst providing valuable reporting and other functionality supported by the
Optomany Control Centre (OCC) web portal.
This quick-start guide is designed to provide users of the axept® S900 with
everything needed to set-up, register and process your first transaction.
Should you have any questions on anything in this guide, please do not
hesitate to contact 123’s Customer Support Team using the details on page 30.

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1Initial Setup
Before starting to use the axept® S900, please take a few moments to check the contents of the box; you should
have received the following:
axept® S900 Terminal
External AC Power Adapter
External AC Power Cable
Thermal Paper Roll
Battery (inside terminal)
SIM Card (inside terminal)
Quick Start Guide (this document)
IMPORTANT
PLEASE CONFIRM THAT THE TAMPER BAG AND TERMINAL SERIAL
NUMBER MATCHES THOSE SENT TO YOU IN YOUR ORDER EMAIL
NOTIFICATION(S) FROM 123.
If anything is missing or damaged or you experience any issues,
please contact 123 on 0800 54 24 123 (outside of the UK please call:
0044 207 592 7760) or via email: [email protected]

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1.1 Terminal Overview
An overview of the axept® S900 terminal.

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1.2 Screen Overview
An overview of the axept® S900 screen.

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Descriptions of the axept® S900 screen icons.
Icon
Description
Battery strength indicator ( indicates battery is charging)
Internet connection present
No internet connection present
GPRS signal indicator
Wi-Fi signal indicator
Flight mode enabled
Transaction data stored on the terminal (not displayed once data uploaded)
In cases where the icon remains on the screen for more than a minute after a payment
completes, please select option ‘5: Menu’ from the Main menu, then option ‘3: Upload Stored
Data’to clear the stored data –Please see the Full Terminal Use Guide for further information.
Terminal configuration download required
Confirmation option
Cancel option
Ready for card (Chip and PIN, Contactless or Swipe)
Green contactless LED (blinks when idle, incrementally lights up if card is being read)
Contactless LED (unable to read card)

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1.3 Switching The Terminal On
To switch the axept® S900 terminal on, hold the key on the keypad for a few seconds until the terminal
screen lights up (the start-up process may take a few minutes).
1.4 Connecting To The Network
The following describes the procedures to connect the terminal to a network either using Wi-Fi or GPRS (if applicable)
The following steps describe the process for configuring the Wi-Fi Network Settings.
01
Once the loading process is complete, the Network Configuration menu will
appear.
Highlight ‘WIFI’ using the and keys on the keypad and press the
key on the keypad to continue.
02
axept® S900 will ask if manual configuration of Wi-Fi settings is required.
Press the key on the keypad to manually configure the settings or the
key on the keypad to automatically configure the settings.

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The following steps describes the process for automatically configuring the Wi-Fi Network Settings.
01
If the option to manually configure Wi-Fi was not selected, axept® S900 will start
to scan for available Wi-Fi networks.
02
The Wi-Fi networks available are displayed.
Using the and keys on the keypad, select the network required
and press the key on the keypad to continue.
03
Enter the Wi-Fi password.
(To use alpha characters, press the numeric key containing the alpha character
required multiple times until it is displayed)
Press the key on the keypad to continue.
04
axept® S900 supports Dynamic Host Configuration Protocol (DHCP) which
automatically obtains all network settings.
To use DHCP, press the key on the keypad to continue.
If a fixed IP address is required rather than using DHCP, please refer to the
axept® S900 User Guide for more information (See Further Reading –Page 30).

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INFO
•123 recommend that the Wi-Fi network used is secure and requires authentication as this will adhere
to PCI DSS guidelines.
•axept® S900 supports WPA2 PSK encryption. WPA2 PSK is a method of securing your network using
WPA2 with the use of the Pre-Shared Key (PSK) authentication.
•axept® S900 supports the use of the 802.11 B/G/N (2.4GHz) Wi-Fi Bands.
05
Please wait whilst the connection is validated.
06
If all the settings are valid, a confirmation that the network configuration has
successfully completed will briefly be displayed.
axept® S900 will return to the ‘Select Networking Type’ screen.