Azkoyen U3 Manual

Azkoyen S.A.
Avda. San Silvestre, s/n
31350 Peralta (Navarra) Spain
T +34 948 709 709
.azkoyenpayment.com
U3 HOPPER
Technical information

U3 HOPPER – TECHNICAL INFORMATION 01/12/2019
The information contained in this technical manual is provided as support for the use of the product and its tools. Azkoyen S.A.
dedicates all its efforts to ensure the reliability of the information and data content in the manual, but in no ay guarantees that it
is exempt from typing errors and/or omissions. Due to our policy of continuous improvement of our products, this information is
subject to change ithout prior arning. The use of our products, accessories and tools outside the specifications that are described
in the manual ill be the sole responsibility of the user and under no circumstance ill Azkoyen S.A. be held responsible for incorrect
or unspecified use. Pay particular attention to the safety recommendations. This product is protected under international patents.
The total or partial reproduction of this manual ithout prior ritten consent from Azkoyen S.A. is strictly prohibited.
Manual code: 81065800
ATTENTION: Read this technical manual carefully before
installation of the module.
Le al warnin

U3 HOPPER – TECHNICAL INFORMATION 01/12/2019
REVISION HISTORY
Date
Version
Event
01.12.2019 V1 Creation of the document

U3 HOPPER – TECHNICAL INFORMATION 01/12/2019
Contents
1. INTRODUCTION ..................................................................................................................... 1
2. GENERAL DESCRIPTION ......................................................................................................... 1
2.1. CAPACITY OF THE U3 HOPPER........................................................................................... 2
2.2. RANGE OF COINS ............................................................................................................... 2
2.3. DETECTING FULLNESS AND EMPTINESS ............................................................................ 3
2.4. PAYOUT SPEED .................................................................................................................. 4
2.5. COMMUNICATION PROTOCOL .......................................................................................... 4
2.6. IN-LINE CONFIGURATION .................................................................................................. 4
2.7. ANTI-JAM AND ANTI-SPAN SYSTEMS ................................................................................ 5
3. TECHNICAL CHARACTERISTICS .............................................................................................. 6
3.1. POWER SUPPLY ................................................................................................................. 6
3.2. CURRENT DRAW ................................................................................................................ 6
3.3. ENVIRONMENTAL CONDITIONS ........................................................................................ 6
3.4. PARAMETER OF QUALITY .................................................................................................. 7
3.5. DIMENSIONS ..................................................................................................................... 7
3.6. ELECTRICAL DIAGRAMS AND PINOUT ............................................................................... 9
3.6.1. UNITED POWER ............................................................................................................. 9
3.6.2. SEPARATED POWER....................................................................................................... 9
4. DESCRIPTION OF COMPONENTS ......................................................................................... 11
4.1. COIN BOWL ..................................................................................................................... 11
4.2. MOVING FLAP .................................................................................................................. 13
4.3. COIN LEVEL DETECTORS .................................................................................................. 13
4.4. BLADE .............................................................................................................................. 14
4.5. TRIGGER .......................................................................................................................... 15
4.6. CONTROL BOARD ............................................................................................................ 15
4.6.1. CCTALK CONTROL BOARD ........................................................................................... 15
4.6.1.1. CONFIGURATION SWITCHES ................................................................................... 16
4.6.1.2. CCTALK CONNECTOR ............................................................................................... 18
4.6.1.3. CONNECTOR FOR AZKOYEN TOOLS ......................................................................... 19
4.7. COIN EXTRACTOR DISK .................................................................................................... 19
4.8. MOTOR AND BLOCKING SYSTEM .................................................................................... 20
4.9. INFRARED PHOTOCELLS FOR COIN COUNTING ............................................................... 21
4.10. HOPPER BASE .............................................................................................................. 21
4.11. DISK SUPPORT ............................................................................................................. 22
4.12. DISK SUPPORT COVER ................................................................................................. 22
4.13. LABEL ........................................................................................................................... 23

U3 HOPPER – TECHNICAL INFORMATION 01/12/2019
4.14. ACCESSORIES ............................................................................................................... 24
4.14.1. MECHANICAL SUPPLEMENTS ...................................................................................... 24
4.14.2. OVERFLOW .................................................................................................................. 25
4.14.3. ELECTROMECHANIC SCALE.......................................................................................... 25
4.14.4. SLAVE ELECTRONIC SCALE ........................................................................................... 26
4.14.5. STANDALONE CCTALK ELECTRONIC SCALE.................................................................. 26
5. TOOLS .................................................................................................................................. 27
5.1. TL20 AND HEUS ............................................................................................................... 27
6. SERVICE AND MAINTENANCE .............................................................................................. 29
7. INSTALLATION AND START-UP ............................................................................................ 33
7.1. START UP SEQUENCE ON MACHINE ................................................................................ 37
8. HOPPER CONFIGURATOR .................................................................................................... 38
8.1. FOR EURO COINS ............................................................................................................. 38
9. WORKING CONDITIONS AND NORMS ................................................................................. 39
List of fi ures
Figure 1 - Level sensor positions. .................................................................................................. 3
Figure 2 - Configuration of the U3 Hopper in line. ........................................................................ 4
Figure 3 - Position of the bases of t o Hoppers U3 in line. .......................................................... 5
Figure 4 - Dimensions of the U3 Hopper ....................................................................................... 7
Figure 5 - Dimensions of U3 Hopper ith overflo ...................................................................... 8
Figure 6 - United po er diagram .................................................................................................. 9
Figure 7 - Separate po er diagram ............................................................................................... 9
Figure 8 - General diagram for po er separated hoppers ......................................................... 10
Figure 9 - Components of the U3 Hopper ................................................................................... 11
Figure 10 - Types of flaps ............................................................................................................ 13
Figure 11 - Types of blades .......................................................................................................... 14
Figure 12 - Trigger ....................................................................................................................... 15
Figure 13 - Electronic board ........................................................................................................ 15
Figure 14 - Position of the s itches ............................................................................................ 16
Figure 15 - Blocking system ......................................................................................................... 20
Figure 16 - Output photocell sensor ........................................................................................... 21
Figure 17 - Hopper base .............................................................................................................. 21
Figure 18 - Disk support .............................................................................................................. 22
Figure 19 - Disk support back cover ............................................................................................ 22
Figure 20 - U3 Hopper features and identification label............................................................. 23
Figure 21 - Overflo .................................................................................................................... 25
Figure 22 - Electromechanical scale ............................................................................................ 25
Figure 23 - Electronic scale .......................................................................................................... 26
Figure 24 - TL20 ........................................................................................................................... 27
Figure 25 - Diagram connection PC to Hopper for updating ....................................................... 28
Figure 26 - Diagram connection TL20 to Hopper for updating ................................................... 28
Figure 27 - Scre s removed ........................................................................................................ 29

U3 HOPPER – TECHNICAL INFORMATION 01/12/2019
Figure 28 – Output sensors cleaning ........................................................................................... 30
Figure 29 - Disc surface cleaning ................................................................................................. 30
Figure 30 - Trigger cleaning ......................................................................................................... 31
Figure 31 - Blade cleaning ........................................................................................................... 31
Figure 32 - Blade extraction ........................................................................................................ 32
Figure 33 - Connection diagram to a PC ...................................................................................... 33
List of tables
Table 1 - U3 Hopper bo l sizes ..................................................................................................... 2
Table 2 - Bo l capacity for Euro .................................................................................................... 2
Table 3 - Range of coins per disk ................................................................................................... 2
Table 4 - Pay-out speed per disk ................................................................................................... 4
Table 5 - Current dra .................................................................................................................. 6
Table 6 - Dimensions of U3 Hopper .............................................................................................. 7
Table 7 - Dimensions of U3 Hopper ith overflo ....................................................................... 8
Table 8 - United po er pinout ...................................................................................................... 9
Table 9 - Separated po er pinout................................................................................................. 9
Table 10 - Components of the U3 Hopper .................................................................................. 11
Table 11 - Bo l components of U3 Hopper ................................................................................ 12
Table 12 - Coin dimensions ......................................................................................................... 14
Table 13 - Electronic board components .................................................................................... 16
Table 14 - S itches ...................................................................................................................... 16
Table 15 - Addresses for s itch combinations............................................................................ 17
Table 16 - S itch 6 configuration ................................................................................................ 17
Table 17 - S itch 8 configuration ................................................................................................ 18
Table 18 - ccTalk connector for separated / united po er ......................................................... 18
Table 19 - Pinout connector for Azkoyen tools ........................................................................... 19
Table 20 - Types of disks ............................................................................................................. 20
Table 21 - Label ........................................................................................................................... 23
Table 22 - Capacities of the supplements ................................................................................... 24
Table 23 - Azkoyen communication interfaces ........................................................................... 33
Table 24 - U3 Hopper configuration for Euro coins .................................................................... 38

U3 HOPPER – TECHNICAL INFORMATION 1
1. INTRODUCTION
This manual contains the technical information of the U3 Hopper. The follo ing models are
included in this range of products:
- U3 Hopper ccTalk.
- U3 Hopper MDB.
The U3 Hopper is the result of development to incorporate ne security features for the most
demanding environments. This device is 100% compatible ith the previous U-II Hopper model
and maintains all its key features such as reliability, versatility, speed, accuracy and minimal
maintenance.
This document details all the features of this ne product, ith particular emphasis on its ne
benefits.
2. GENERAL DESCRIPTION
The U3 series rotating hopper is an intelligent mechanism designed for the return or pay-out of
a particular coin type. It orks in tandem ith another intelligent mechanism that controls it
(master) and the machine into hich it is integrated (gaming, vending, parking meters, etc.).
These Hoppers have a multicoin extraction system. The multicoin concept defines the ability of
these devices to return a round coin without holes hose outer dimensions are ithin the
specified diameter and thickness ranges. In other ords, the same Hopper model can be used
for different types of coins, although there can only be one type of coin inside.

U3 HOPPER – TECHNICAL INFORMATION 2
2.1. CAPACITY OF THE U3 HOPPER
The quantity of coins that can be stored in the coin bo l of the hopper depends on the model.
There are 4 different models in the series that provide a range of coin capacities. There is also
the possibility to increase their capacity using supplements.
Bowl sizes of U3 Hopper
Bowl size Small S Medium
M
Lar e L Extra-lar e XL
Overflow
O
Len th
119.7 mm 154 mm 190.5 mm 229.5 mm 154 mm
Table 1 - U3 Hopper bowl sizes
Bowl capacity for Euro coins
Bowl
Coin
1 cent 2 cents 5 cents 10 cents
20 cents
50 cents
1 € 2 €
Small
S
745 515 380 430 365 190 210 170
Medium
M
1170 790 620 670 440 310 355 285
Lar e
L
1650 1115 830 900 640 435 545 420
Extra
-
lar e
XL
1810 1225 950 1025 710 522 560 500
Table 2 - Bowl capacity for Euro
2.2. RANGE OF COINS
The multicoin extraction system of the U3 Hopper, guarantees the pay-out of round coins
without holes hose dimensions are ithin the range of diameter and thickness specified. The
range of coins accepted depends on the type of disk used.
Consult section 4.7 COIN EXTRACTOR DISK for more details.
Cavities of the disk Thickness accepted Diameter accepted
9 From 5 cent to 2 € coins
12 1.7 mm – 3.2 mm 12 mm – 20 mm
Table 3 - Ran e of coins per disk

U3 HOPPER – TECHNICAL INFORMATION 3
Only EURO coin range has been tested. For other coin denominations please
contact the sales area manager or after sales department.
2.3. DETECTING FULLNESS AND EMPTINESS
The U3 Hopper has the option to incorporate detection mechanisms to detect the storage level
of the coins in the bo l.
•Option 1: Using infrared photocells system. There is the option to incorporate photocells
at the top and the bottom of the coin bo l. At the bottom, there are t o positions
available (See details in section 4.3 COIN LEVEL DETECTORS).
Fi ure 1 - Level sensor positions.
•Option 2: Using electromechanical or electronic scales. (See details in section 4.14.3
ELECTROMECHANIC SCALE, 4.14.4 SLAVE ELECTRONIC SCALE and 4.14.5 STANDALONE
CCTALK ELECTRONIC SCALE).
The only option to guarantee a reading of complete emptiness is using
the Electronic Scale

U3 HOPPER – TECHNICAL INFORMATION 4
2.4. PAYOUT SPEED
The U3 Hopper pays out up to 6.3 coins per second. This speed varies ith the different disks
used.
Cavities of the disk Speed
9 5.2 coins / second
12 6.3 coins / second
Table 4 - Pay-out speed per disk
2.5. COMMUNICATION PROTOCOL
The U3 Hopper orks ith ccTalk or MDB protocol, depending on the product reference. Consult
the manual “ccTalk Pro ocol - U3 Hopper”. For information about MDB protocol please contact
Azkoyen.
2.6. IN-LINE CONFIGURATION
T o hoppers can be configured in line ith one another to maximise the use of space.
Fi ure 2 - Confi uration of the U3 Hopper in line.
Figure 2 indicates the positions that the bases of the U3 Hopper should be placed in order to
achieve optimum performance of the t o hoppers in line.

U3 HOPPER – TECHNICAL INFORMATION 5
Fi ure 3 - Position of the bases of two Hoppers U3 in line.
NOTE: The bases of U3 Hopper and U-II Hopper are 100% compatible.
2.7. ANTI-JAM AND ANTI-SPAN SYSTEMS
•Jam: The hopper has a current dra detector that, hen there is a coin jam, reverses
the spin direction of the disk motor to free the jammed coins.
•Span: The name given to the time bet een the extraction of t o coins. When the
hopper detects a time span of more than 5 seconds, it reverses the spin direction of the
disk motor for 1.5 seconds to move the pile up of coins in the hopper and get them into
a position to be extracted.

U3 HOPPER – TECHNICAL INFORMATION 6
3. TECHNICAL CHARACTERISTICS
3.1. POWER SUPPLY
This hopper can ork correctly in a range of voltages from 12 V (±10%) to 24 V (±10%).
VDC max = 26.4 V
VDC min = 10.8 V
3.2. CURRENT DRAW
12 V 24 V
Start-up current 2.2 A ± 20% 2.2 A ± 20%
Standby current 60 mA ± 5% 40 mA ± 5%
Coin pay out
current
Empty 600 mA ± 20% 400 mA ± 20%
Avera e (full*) 680 mA ± 20% 460 mA ± 20%
Max (full*) 850 mA ± 20% 590 mA ± 20%
Table 5 - Current draw
* Measured ith 2€ coins
3.3. ENVIRONMENTAL CONDITIONS
Optimum results from using this equipment can be obtained by meeting the follo ing
requirements:
Temperature range:
■Working temperature: +5 ºC to +55 ºC.
■Storage temperature: -25 ºC to +70 ºC.
Maximum inclination: +/- 3º on all axes.

U3 HOPPER – TECHNICAL INFORMATION 7
3.4. PARAMETER OF QUALITY
Lifespan: 2.000.000 extracted coins.
MCBF: 1.000.000 extracted coins.
3.5. DIMENSIONS
•Hopper bowls
Fi ure 4 - Dimensions of the U3 Hopper
Bowl type
Len th
(L)
Width
Hei ht
*
Small S 119.7 mm 127 mm 152 mm
Medium M 154 mm 127 mm 152 mm
Lar e L 190.5 mm 127 mm 152 mm
Extra-Lar e XL 229.5 mm 127 mm 152 mm
Overflow O 154 mm 127 mm 152 mm
Tolerance of ±1 mm
Table 6 - Dimensions of U3 Hopper
* Height measured ithout base. The height ith the base is 155 mm.

U3 HOPPER – TECHNICAL INFORMATION 8
•Hopper bowl with overflow
Fi ure 5 - Dimensions of U3 Hopper with overflow
Bowl type
Len th
(L)
Overflow O 154 mm
Tolerance of ±1mm
Table 7 - Dimensions of U3 Hopper with overflow

U3 HOPPER – TECHNICAL INFORMATION 9
3.6. ELECTRICAL DIAGRAMS AND PINOUT
The U3 Hopper uses a type 5 connector indicated by the ccTalk general specification. It is a 10-
pin connector (2x5) of 2.5mm pitch, Molex 8624 or similar. The U3 Hopper has t o different
connecting versions depending on the part number of the product: united or separated po er.
The “separated po er” allo s the user to use an independent po er supply for po er circuit
and logic circuit. This distribution feature increases the reliability of the communications,
therefore reducing the interferences generated by the motor that could affect to the logic
control circuit and the communications.
There are t o PCB versions depending on the po er connection. The pinout of the connectors
for the t o versions are as follo s:
3.6.1. UNITED POWER
-
V
D
C Range: 12 to 24
V.
Pin
Function
1
DATA
2
-
3
-
4
GND
5
-
6
-
7
V
D
C
8
GND
9
-
10
V
D
C
Table 8 - United power pinout
3.6.2. SEPARATED POWER
-
V
D
C POWER Range: 12 to 24
V.
- VDC LOGIC Range: 12 to 24 V.
Pin
Function
1
DATA
2
GND_POWER
3
-
4
GND_POWER
5
-
6
V
D
C_POWER
7
V
D
C_LOGIC
8
GND_LOGIC
9
-
10
V
D
C_POWER
Table 9 - Separated power pinout
Fi ure 6 - United power dia ram
Fi ure 7 - Separate power dia ram

U3 HOPPER – TECHNICAL INFORMATION 10
The follo ing scheme sho s ho the machine should connect the hoppers in “separated
po er” configuration:
Fi ure 8 - General dia ram for power separated hoppers
The GND terminals of both supplies (GND_POWER and GND_LOGIC) must be connected on the
machine side (externally to the Hopper). The hopper is able to absorb a voltage difference
bet een GND_POWER and GND_LOGIC, due to the voltage drop along the cables, of up to ±2.5
Volts.
Even though the ne feature of separating the po er requires a pinout of the U3 Hopper, hich
differs from its predecessor U-II Hopper, it is still compatible.
In order to guarantee the po er demand of the motor and the use of flat iring ith a small
section from many manufacturers, a ne pair of pins for POWER circuit has been added: PIN 2
(GND_POWER) and PIN 6 (VDC_POWER).

U3 HOPPER – TECHNICAL INFORMATION 11
4. DESCRIPTION OF COMPONENTS
Fi ure 9 - Components of the U3 Hopper
List of components
1
Back cover
9
Bo l base
2
Electronic board
10
Level sensor sup
port
3
Disk support
11
Stirrer or moving flap
4
Output sensor board
12
Bo l extension
5
Output
sensor cover
13
Coil
6
Blade
14
Motor
7
Blade reinforcement
15
Reduction gear
8
Trigger
16
Gear cover
Table 10 - Components of the U3 Hopper
4.1. COIN BOWL
The coin bo l is here the U3 Hopper stores the coins and, is also from here they are extracted
hen ordered to do so by the machine. Its design allo s to be stored the maximum number of
coins in the minimum space, considering that even the last coin can be extracted.
There are various models ith different capacities. See section 2.1 CAPACITY OF THE U3
HOPPER for more details.

U3 HOPPER – TECHNICAL INFORMATION 12
The bo ls are composed of three different parts:
•Bo l base.
•Bo l extension.
•Stirrer or moving flap.
Bowl components and sizes of U3 Hopper
Hopper size Small S Medium
M
Lar e L Extra-lar e XL
Overflow
O
Bowl base
Bowl
extension
S
M
L
XL
O
Movin flap & blades
Disk
cavities
9
Normal flap
Blade 1.5
12
Large flap
Short blade
Table 11 - Bowl components of U3 Hopper

U3 HOPPER – TECHNICAL INFORMATION 13
4.2. MOVING FLAP
This element moves and regulates the flo of coins that move from the coin bo l to the
extractor disk.
The flap is fixed to the coin bo l at the top, and the lo er part rests on the axis of the disk. This
ay the spinning disk transmits a rocking motion to the flap that moves the coins in the hopper;
this movement moves the coins to ards the extraction system.
The moving flap depends on the coins to be managed. The normal flap is used in disks of 9 slots
(also called cavities) and the large flap is used in disks of 12 slots, here small coins are managed.
Normal flap
(9 slots disk)
Lar e flap for small coins
(12 slots disk)
Fi ure 10 - Types of flaps
4.3. COIN LEVEL DETECTORS
The U3 Hopper has the option to incorporate optic detectors to detect the level of coins stored
into the bo l.
•Bottom level detection
Bottom detection is carried out by a photocell (photodiode and phototransistor) that is located
in the holes at the bottom of the coin bo l. There are t o positions to connect the sensors.
The photodiode emits a beam of light that is detected by the phototransistor hen there are no
coins covering the beam. When the coin level is lo er than the height established for the
photocells, the control board detects this and notifies the machine.

U3 HOPPER – TECHNICAL INFORMATION 14
•Top level detection
Top detection, as ith the bottom detection, is carried out by a photocell (photodiode and
phototransistor) that is located in the holes at the top of the coin bo l.
The photodiode emits a beam of light that is detected by the phototransistor hen the coin level
is lo er than the photocells. When the coin level is higher than the height established for the
photocells, the control board detects this and notifies the machine.
This system can be implemented in all the hopper models.
4.4. BLADE
The function of this component is to glide bet een the coin and the disk, thus making the coin
leave the hopper. The hoppers can have t o types of blade.
Blade 1.5 Short blade
Fi ure 11 - Types of blades
All the models have a metallic reinforcement hich is scre ed onto the blade.
Thickness accepted Diameter accepted Cavities in the disk
Blade 1.5 For 5 cents to 2 € coins 9
Short blade 1.7 mm – 3.2 mm 12 mm – 20 mm 12
Table 12 - Coin dimensions
* To use the hopper ith thinner coins please contact Azkoyen.
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