CPI GRYPHON User manual

V2.0 EN
USer Guide
GRYPHON™
COIN CHANGER

Gryphon™Coin Changer User Guide
EN 2
DOCUMENT CHANGE HISTORY
Rev Change Chapters Concerned Editor Date
V2.0
•Changed document title to
“user guide.”
•Updated cover and footers.
•Added Document Change
History section.
•Added Audit Retrieval section.
•Edits throughout for clarity and
to prepare for localization. •All chapters.
Christian Eidam,
Stacey Lohman June 28, 2021

Gryphon™Coin Changer User Guide
© 2021 Crane Payment Innovations.
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EN 3
TABLE OF CONTENTS
General Information ................................................................................................. 5
Overview ................................................................................................................ 5
Features................................................................................................................. 5
Interfaces ............................................................................................................... 5
Specifications......................................................................................................... 6
Restrictions ............................................................................................................ 6
Safety..................................................................................................................... 6
Installation ................................................................................................................ 7
Unpacking the Coin Changer ................................................................................. 7
Mounting ................................................................................................................ 7
Alignment ............................................................................................................... 9
Cable Connection .................................................................................................. 9
Initial Power Up ...................................................................................................... 10
Cassette Setup .................................................................................................... 10
The MMI ................................................................................................................. 11
Service Indicators ................................................................................................ 12
MMI Menus.............................................................................................................. 13
Audit Menu........................................................................................................... 13
Main Menu ........................................................................................................... 13
Setup Menu.......................................................................................................... 14
EXEC Specific Features....................................................................................... 17
BDV Specific Features ......................................................................................... 18
Change Management ............................................................................................. 19
Introduction .......................................................................................................... 19
Float to Level........................................................................................................ 19
Float to Value ....................................................................................................... 19
Auto-Float............................................................................................................. 20
Snapshot Float ..................................................................................................... 20
Tokens ................................................................................................................. 21
Take an Audit Using a Printer .............................................................................. 22
Take an Audit Using a DEX Device ..................................................................... 22
LED Codes .............................................................................................................. 23
Green LED Codes................................................................................................ 23

Gryphon™Coin Changer User Guide
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EN 4
Amber LED Codes ............................................................................................... 23
Red LED Codes ................................................................................................... 23
CPI Synq™ Device ................................................................................................. 24
Features............................................................................................................... 24
Installation............................................................................................................ 25
Simplifi™ Mobile App ........................................................................................... 27
Troubleshooting with the Simplifi™ Mobile App ................................................... 27
Configuring Gryphon™ Coin Changer with the Simplifi™ Mobile App ................. 29
CPI Synq™ Device Error Codes .......................................................................... 29
Audit Retrieval ........................................................................................................ 30
Cleaning the Gryphon™ Coin Changer................................................................. 32
Recommended Cleaning Aids.............................................................................. 32
Cleaning the Coin Path ........................................................................................ 32
Cleaning the Sorting Control ................................................................................ 32
Cleaning Payout Senor System ........................................................................... 33
Cleaning Filling Level Sensor System.................................................................. 33
Cleaning the Coin Cassette ................................................................................. 34
Troubleshooting..................................................................................................... 35
Status Lights ........................................................................................................ 35
Problems and Possible Causes ........................................................................... 35
Removing a Tube ................................................................................................... 37
Unlock the Tubes ................................................................................................. 37
Exploded Views...................................................................................................... 39
Dimensional Drawings........................................................................................... 50
Published By .......................................................................................................... 55
Disclaimer ............................................................................................................... 55
Owner’s Responsibility.......................................................................................... 55
CPI Responsibility.................................................................................................. 55
Service ................................................................................................................. 55

Gryphon™Coin Changer User Guide
© 2021 Crane Payment Innovations.
All rights reserved.
EN 5
GENERAL INFORMATION
Overview
This user guide contains important information on installing, operating, and maintaining the
Gryphon™ coin changer. The coin changer takes currency at high acceptance rates and
provides a superior level of resistance against specific types of fraud.
Features
•In-field configurable coin cassette.
•6 auto-replenishing coin tubes.
•Big-diameter coin payout.
•LCD display panel with instant status updates.
•Patented coin inventory recognition.
•Multi-Drop Bus (MDB), Executive (EXEC), BDV, and JVI (VCCS) interfaces.
•Ability to manage coin inventory to minimum levels.
Interfaces
The coin changer operat65es in machines that support the following interfaces.
Interface Cable Image Description
MDB
A serial-communication interface standard used with vending equipment. Allows multiple
devices to be added to a single connection on the vending machine control board by linking
1 device to another that is parallel to the main MDB harness.
EXEC
A serial executive protocol (or protocol A) that is based on the MEI 20 mA current loop link.
Allows a payment system device to be connected to other third-party devices in a
transaction system.
BDV
A German bi-directional serial interface used between component parts inside a vending
machine. This is a super set of protocol A. BDV is an abbreviation for the German Vending
industry committee that has defined the interface.
JVI (VCCS)
A serial-communication interface used in Japanese and Korean vending machines. Allows
multiple devices to be added to a single connection on the vending machine control board
by linking 1 device to another that is parallel to the main VCCS harness.

Gryphon™Coin Changer User Guide
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EN 6
Specifications
The operating voltage of the coin changer is listed on the label of each product. The label is
located on the left side of the device. It must not be used with any power source other than
that indicated.
Restrictions
Please consult your Crane Payment Innovations (CPI) sales representative; CPI authorized
distributor, or cranepi.com/support for a list of compatible vending machines.
Safety
•The coin changer printed circuit boards (PCBs) are fitted with components that can be
damaged by electrostatic discharge. Please observe proper handling procedure for
components exposed to the risk of electrostatic discharge.
•Do not use the coin changer if the device or connecting cables are damaged.
•Turn off power to the vending machine before you remove or clean the coin changer.
•Contact CPI if you wish to alter the construction of the device to a greater extent than
that described in this manual.
•If the device is no longer required, please correctly dispose of it.

Gryphon™Coin Changer User Guide
© 2021 Crane Payment Innovations.
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EN 7
INSTALLATION
Please contact a local sales representative about any installation questions.
Unpacking the Coin Changer
Unpack the coin changer and immediately inspect it for damage. If the unit is damaged,
return it to its original carton along with packing materials.
Notify the delivering carrier of damages and request immediate inspection. Send a letter of
intent to file a claim to the delivering carrier within 72 hours from the time of delivery. Send a
copy of the letter to the shipper.
Only the consignee (the person or company receiving the coin changer) can file a claim
against the carrier for concealed damages.
Retain the original carton and packing materials for future use in shipping or transporting the
coin changer.
Mounting
The coin changer was designed for ease of mounting onto existing studs provided by original
equipment manufacturers (OEMs). Some machines may require brackets or faceplates to
mount the unit. Refer to your machine operation manual or contact your distributor/OEM for
more model-specific mounting information.
1. Turn off the power to the vending machine.
2. Push and hold the yellow button on the top right of the coin changer and tilt the
validator assembly forward to access the mounting holes. You do not have to remove
the cassette.
3. Hang the coin changer on the vending machine’s mounting studs.
4. The lower mount (a) can be difficult to see through the device. Hanging the coin
changer from the top 2 studs (b and c) first will help to locate the lower mount.
b
c
a

Gryphon™Coin Changer User Guide
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5. Tighten screws if necessary, being careful not to over-tighten, and close the validator
assembly. The lower mount is difficult to access with a large screwdriver.
6. Remove the cassette. Lift it by the handle and pull toward you.
7. Fill the cassette with coins, ensuring the coins are inserted into the proper tubes.
8. Return the filled cassette to the coin changer and ensure it is properly seated.
9. Connect the MDB, EXEC, BDV, or VCCS cable.
If you have a note validator, connect the MDB or VCCS harness from the coin
changer to the note validator’s Y connector.
Item Description
a
To machine
b
Y connector
c
From note validator
d
To coin mechanism
10. Use cable ties to secure any excess cabling inside the vending machine, ensuring
that the cables do not interfere with the vending machine or Gryphon coin changer
operation.
11. Restore power to the vending machine.
a
b
c
d

Gryphon™Coin Changer User Guide
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EN 9
Alignment
After installation, ensure that there is a small gap of 2-4mm (0.08-0.16 inches) between the
lever on the vending machine and the return lever on the coin changer.
•Press the coin return lever on the machine door. Confirm that it fully opens the
validator lid on the coin changer, and then smoothly returns and fully closes.
Item Description
a
Small gap, 2-4mm (0.08-0.16 inches)
b
Lever on the vending machine
c
Return lever on the coin changer
d
Validator lid
•Check alignment between the coin input chute and the coin cup, ensuring it does not
impede operation of the validator lid.
•Check alignment between the base of the coin changer, payout area, and cashbox
entry.
•Align, adjust, and test as necessary to ensure coins are properly routed before
continuing.
Cable Connection
The coin changer may be fitted with more than 1 cable; these may be intended for transmit
and receive rate (TX-RX) communications, driving an external display, or extracting audit
data. Once relevant cables are connected, and before closing the machine door, tuck any
unused cables away ensuring that none are trapped between the reject lever mechanism
and the vending machine door.
a
b
c
d

Gryphon™Coin Changer User Guide
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INITIAL POWER UP
The coin changer will power up and check the number of coins in each tube. If any tubes are
empty, the coin changer will tell you which tubes need coins. You should fill all tubes with a
minimum of 3 coins per tube.
Once the cassette is filled with coins, the coin changer will measure the tubes and display
the total amount of change.
Cassette Setup
It is easy to customize the coin changer cassette. Use one of the many stock configurations
or create your own. There are 2 methods to configure the cassette. Please note: The
cassette must be empty before proceeding.
Cassette Code
To select a predefined cassette:
1. Press the MENU KEY (≡).
2. Press the D button.
3. Enter the code located on the front of the cassette.
4. Press SAVE to confirm.
The coin changer will now calibrate the tubes and zero any coin counts.
Creating Custom Cassette
Follow these steps if the code is not recognized or to change individual tubes.
1. Ensure the cassette is empty.
2. Select the MENU KEY (≡). Then select the D button, followed by CUSTOM.
3. Use the man machine interface (MMI) to choose the tube (A-F) that you would like to
edit.
4. Scroll through the coin list and select your coin.
5. Press SAVE to program the tube.
6. When all tubes have been programmed, press ≡.
7. When prompted, press START to calibrate.
The coin changer will now check tube capacity and display the amount of change in the
tubes.

Gryphon™Coin Changer User Guide
© 2021 Crane Payment Innovations.
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EN 11
THE MMI
The coin changer’s MMI screen has been designed with the end-user in mind. The coin
changer will guide you through the initial setup and configuration using the MMI screen.
The MMI interface updates as needed in each section. Always use the on-screen guidance,
but when in doubt, this chart lists general sub-menu navigation tips.
Navigation
Key
Scroll up
D
Scroll down
E
Move left
A
Move right B
Next page
F
Previous page
C
Display previous menu level
Press ≡
Return to the home screen
Hold ≡ for 3 seconds

Gryphon™Coin Changer User Guide
© 2021 Crane Payment Innovations.
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EN 12
Service Indicators
During coin changer programming or normal operation, icons may be shown on the display.
These icons will indicate if the coin changer requires any attention or will assist you in
selecting a particular program mode.
Navigation Key
Menu navigation
Coin changer is OK
Coin changer requires assistance
Coin changer requires replacing
Connected via USB to PC
Connected to USB
Error

Gryphon™Coin Changer User Guide
© 2021 Crane Payment Innovations.
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EN 13
MMI MENUS
The resting MMI screen will display a smiling face, the word “OK” and the amount of coins
currently in the cassette. If there are errors, the face will change to a frown and a message
indicating the error will appear. The LED will also change accordingly to yellow or red; see
LED Codes for details.
Audit Menu
Press the MENU KEY (≡) twice in quick succession (with the cassette in) to quickly display
audit information. Each section will display for 3 seconds before showing the amount of
change in each tube.
An audit can also be performed via the micro-USB slot on the front of the device, under the
coin reject lever, with an accompanying USB drive and USB to micro-USB dongle.
Main Menu
Press the MENU KEY (≡)once to display the menu options. The default options on the home
menu are Par, Coin Set, Cassette, and Setup, though this may vary depending on the
configuration requested. Each menu has several sub-menus. The following section will detail
each option and its use.
Par
Use this menu to initiate a par. Initiating a par will dispense coins in excess of the set par
level or request insertion of coins below par.
Starting Float
•Snapshot – View or change the current par levels.
oBy Value: Set the target value. Use the D and E buttons to increment the
selected decimal. Use the A and B buttons to change decimals.
oBy Levels: View the current par levels. Press Save and Adjust to update the
levels in the cassette by denomination.
•Next – Initiates a par.
oSkip: Retain the number of coins in the cassette and adjust levels by adding
coins.
oStart: Initiate a par. Follow the commands on screen to par.
Coin Set
Use this menu to select a coin set or to enable or disable specific denominations.
•Coins: Enable or disable denominations.
•Coin Set ID: View the current coin set ID.
•Coin Counts: Displays the current number of coins in each tube. Press the A-F
buttons to dispense a coin.

Gryphon™Coin Changer User Guide
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EN 14
Cassette
See the Cassette Setup section for more information.
Setup Menu
The options in the Setup menu enable the end user to alter and monitor the functions of the
coin changer.
Par
Par to Level allows you to set the level of each coin, so that once the desired level is
reached, additional coins will be sent to the cashbox. The default Par level is completely full
tubes. Changing the Par setting to Par to Value sets the default to $50 USD. Any coins in
excess of $50 USD will be deposited in the cashbox.
•Par Mode: Adjust the type of Par the machine uses to manage coins.
oLevel – Sets the fill level for each coin. Coins above that level are sent to the
cashbox.
oValue – Sets the fill level to a total cassette value. Once the value is achieved,
coins are sent to the cashbox. The coin changer dynamically alters the
individual coin levels to minimize the need for manual refills.
oAuto – The coin changer determines the optimal par level for your machine
based on actual coin usage.
•Target Value: Sets the cassette threshold for Par to Value. Anything in excess of this
number will be routed to the cashbox.
•Target Levels: Sets the levels for Par to Level. Coins above each set level will be
sent to the cashbox.
•Snapshot: See the Snapshot section for more information.
Change Management
•Change Cassette: Enter the code listed on the front of the new cassette. If there is no
code listed, click EDIT to scroll through possible configurations.
oTube Fill Level: Select either Fill to Max, a completely full coin tube, or Fill to
Float, which will fill to the pre-selected float level.
oPayout Mix: Allows you to prefer large coins or small coins in the payout mix.
Large Coins will return fewer coins.
Small Coins is designed to keep the lowest value coins out of the
cashbox.
Machine Options
•MDB Level: This feature has been introduced to accommodate machines and
changers that are older Level 2 versions and to increase the backward compatibility of
the changer. The default is Level 3. Only use Level 2 if the vending machine cannot
operate at Level 3. This setting should not be changed under normal operation.

Gryphon™Coin Changer User Guide
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EN 15
•Coin Counts: Some machines coin count and only use the changer counts if they
differ by more than 2 coins. The 0 to 4 transition in TRC mode can resynchronize
these machines to the same counts as the changer.
oTRC 0004: Zeroes coin counts below a level of 4.
oCF1234: Reports the exact number of coins.
•Float Coins: Turn Float on or off.
•Coin Scaling: Should be set to 5 for US and Canada. This setting should not be
changed under normal operation.
•Decimal Point 1: This setting should not be changed under normal operation.
•Decimal Point 2 This setting should not be changed under normal operation.
•Country: Update the country by using the MDB country code specification. It does not
indicate what coin set is in the product. It is typically only used for audit purposes to
track which country a changer is in, and it should not be changed under normal
operation.
Coin Config
•Coin Setup: Set the acceptance rate for each coin in the coin set.
•Channel Setup: Acceptance parameters for an individual channel can be set. For
example, you can change the 0.10 USD coin from high acceptance to high security.
•Exchange Rate 2 to 1: Set the exchange rate between 2 countries. The operator
must set and maintain the exchange rates as they fluctuate.
Audit Config
The selections in this section allow you to log information about the vending machine where
the coin changer is installed. This information will be captured in the audit files received from
the coin changer.
•Machine ID: Set Machine ID, if you would like to change it from the serial number.
This ID will appear in DEX readings.
•Asset Number: Set the asset number.
•Date & Time: Set the current date and time; note that the coin changer will reset the
date and time whenever power is removed.
•Reset Audit: Reset all the information in this section or reset the interims.
General
•Calibrate Tubes: Ensure the cassette is empty, then press START to calibrate the
tubes.
•Currency Accepted: Select Only One currency to accept the standard currency in
your country or select All to accept all forms of currency.
•Clean-Me Level: The coin changer displays a Clean Me message once the
acceptance rate drops below 50%. This section allows you to customize that
acceptance rate.
•Start Menu Options: Customize the menu options listed on the home screen. Select
an option to disable, and then enable a new option in that spot.

Gryphon™Coin Changer User Guide
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EN 16
•Inventory Keys A - F: The default setting allows the user to quickly dispense coins
from the A - F tubes by pressing the corresponding MMI button. This section allows
you to disable that function.
•Settings: Save the current settings or restore the original settings.
•Display Contrast: Adjust the contrast of the MMI display. Press Up to increase
contrast and Down to decrease contrast.
•Idle Screen Amount: Set the information displayed on the idle screen. Select
between:
oInventory – Displays the full amount of money in the cassette, including the
safe coins. Safe coins are the minimum number of coins that need to be in the
tubes to continue normal operation.
oPayable – Displays the total amount of money in the cassette, minus the safe
coins.
oCashbox – Displays the amount routed to the cashbox.
oNothing – No information displayed.
Error Log
Select View to scroll through a list of recent errors and select Reset to erase the error log.
Test
•Auto Self-Tests: Runs an automated test of all motor functions and displays pass/fail
results.
•Manual Self-Tests: Allows you to test specific functions of the coin changer. Scroll to
select the test, and then click START to perform the test.
•Gates: Test the coin changer’s routing mechanisms by selecting All Gates or choose
a specific gate to test. Opening the MMI will not interrupt the test and will allow you to
view the performance of the gate as it operates.
•Info: Quickly review information about the coin changer, including current cassette
information and firmware versions.
Language
Scroll to select your preferred language.

Gryphon™Coin Changer User Guide
© 2021 Crane Payment Innovations.
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EN 17
EXEC Specific Features
Price Holding – This determines where the price is held.
Max Credit
On Single Vend, it is typically set to just above the vend price (or to allow a note).
Price Display
This allows the user to see a price for a selection without having to insert any money. They
can do this by pressing the selection key.
•Yes: Show price when selection pressed.
•No: Do not show the price.
Vend Type
This determines what the changer will do with any excess credit once a vend cycle has been
completed. Two settings are available: Single Vend and Multi Vend.
•Single Vend: Does 1 vend and then pays change automatically.
•Multi Vend: Holds onto the excess credit after the initial vend and allows the
customer to either request another or press the reject lever. Once the reject lever is
pressed, the remaining credit is returned. This setting also returns excess credit to the
customer if there is no activity for a time after the initial vends.
Overpay
Any excess credit that the customer has inserted into the machine will not be received as
change.
The overpay value can be handled in 2 ways:
•Retained: The value is left within the system and is available for the next
vend/customer.
•Cleared: Any outstanding credit that cannot be repaid is reset to 0.
Overpay Amount
The amount of money the changer will potentially not pay back to the customer. 0 indicates
that the customer will never be short changed. The exact change light will be on in these
conditions. Typical use will depend on the cassette. For example, if the lowest tube coin is
0.10 USD, it may allow an overpay of 0.05 USD.
Any cleared overpay is typically recorded in an audit field; otherwise, balancing the money
taken and product sold would be impossible. There may be legal ramification for different
countries as to whether overpay can be cleared or retained.

Gryphon™Coin Changer User Guide
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EN 18
Escrow Return
This is used to stop people entering lots of small change, pressing reject to get a few large
coins back, and emptying the changer.
•Yes: The reject lever can be used to request money returned.
•No: The reject lever is ignored.
Vend Time Limit
This sets the amount of time that the host machine has to complete the vend cycle and
report the end of the vend to the changer, ranging from 0 to 225 seconds.
BDV Specific Features
Award Discount
This is the credit amount at which a discount is triggered, ranging from 0 to 65535.
Trigger Discount
This is the amount of discount awarded when the award discount is reached, ranging from 0
to 65535.
Max Change
This is the maximum value of change that can be paid back following a vend, ranging from 0
to 65535.
Link Master ID
This is the communication ID for the master (controlling node) in the communication
network, ranging from 0 to 255.
Exact Change Equation
This defines the set of conditions (low tubes) which indicate an exact change condition.
The customer enters a value (defined by BDV001 spec) which defines the conditions.
Note: This function was designed when changers only had 3 coin tubes. On the coin
changer, it has been interpreted that BDV tubes A, B, and C refer to the lowest 3 coin
denomination tubes. The changer will effectively treat duplicate coin tubes as a single entity
and will only report a tube as empty when both are empty.
BDV eqn – Use the equation defined in the BDV equation. There are multiple setup options:
•Equation: What tubes are checked (you will need to refer to a specification).
•Offset: The levels the tubes must be at.
•Coin Inhibits (x14): Whether a coin is inhibited when the exact change condition is
reached.
MEI eqn – Use the simpler MEI equation (no setup required). This will indicate the exact
change when any of the lowest 3 tubes have less than 5 coins. It will automatically inhibit
coins based on the overpay value.

Gryphon™Coin Changer User Guide
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EN 19
CHANGE MANAGEMENT
Introduction
Several features, including the high-capacity 6-tube cassette, enable the coin changer to
effectively manage operations while optimizing float levels and change payout. These
features minimize the amount of time that the unit operates in exact change mode and
provide an opportunity to optimize vend revenue.
Float to Level
What is Float to Level?
Each tube can be filled to a specific level, after which the coins are routed to the cashbox.
This is the traditional float style, also known as Par. To set this up, enter the total number of
coins of that type that you want to store in the changer. This level applies to all tubes holding
the same type of coin. For example, if the level was 30, and the coins were stored in 3
tubes, there will be 10 coins in each tube.
Float to Value
What is Float to Value?
This feature gives the customer a simple setup and improved audit process. It is used if they
want $32.25 USD in the tubes, and they want the changer to compute and dynamically alter
the ratio of coins in the tubes and give the best mix of coins for change.
How does it work?
The coin changer continually computes coin levels for each tube based upon whether tubes
are naturally replenished or depleted and how often the tube is used for change. It will
dynamically adjust the mix of coins to make best use of the coins it most typically
encounters, adjusting to your consumer pool.
It will always try to have at least 7 coins in any tube to ensure the exact change indicator is
kept off and will continue to add more coins to the tubes until the overall value for the entire
cassette matches the target value set by the customer.
For example, if your customer base tends to use 0.25 USD coins, the coin changer will
adjust the mix of coins to compensate for heavy traffic with 2x 0.10 USD coins plus 1x 0.05
USD coin.
Will it work immediately?
Yes. However, the initial mix of coins in the tubes may not be optimal.

Gryphon™Coin Changer User Guide
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EN 20
Auto-Float
What is Auto-Float?
Auto-Float operates with the optimal amount of money in the tubes needed to ensure the
exact change light is rarely lit and that change is available for vends. Generally, this reduces
the float levels in day-to-day operation.
How does it work?
It tracks incoming and outgoing coins, as well as notes from peripherals, to determine the
optimal amount of change needed to maintain operation. It is averaged over a period of time,
allowing for fluctuations in customer traffic.
Will it work immediately?
Yes. However, it requires some time to gather information on how the tubes are being used.
During this time, it will run the tubes at their maximum level to ensure there is always enough
change.
•The consumer will not notice a difference.
•Auto-Float will ask for a number of coins inserted to meet the auto float level. Any
coins inserted once the float level has been achieved will be routed to the cashbox –
no overfill is possible.
•If a coin tube has more coins in it than is required by the Auto-Float, the tube will
dispense coins until the correct level is reached.
•The float level will change depending on the ratio of coins accepted and coins
dispensed.
•Auto-Float only manages coins to cashbox; it will stop routing to the cashbox if they
are needed to keep the exact change light off.
•Float Up and Float Down do not operate in Auto-Float mode.
Snapshot Float
What is Snapshot Float?
When this function is chosen, it takes a "snapshot" of the current cassette and uses that
data to set the float settings.
How does it work?
The snapshot feature allows the operator to manually fill the coin cassette tubes to a
predetermined level or value and then save it as the operational float settings.
Will it work immediately?
Yes. The snapshot feature is only available when the unit is set to Float to Level or Float to
Value.