Bailey Tracker User manual

Welcome to TRACKER
Protection for your Caravan
TRACKER Caravan Protection
IN PARTNERSHIP WITH

2
Total Peace
Of Mind
Your caravan has been fitted with a
TRACKER Monitor and Caravan Alarm.
Now you can happily leave your caravan
knowing that, with TRACKER hidden
inside, the police will be guided
straight to it, should it ever
be stolen.

www.tracker.co.uk TRACKER Caravan Protection
3
Keep the TRACKER
membership card with
you at all times so you
can contact us in the
event of theft.
When you receive your
TRACKER Registration
Document, keep it in
a safe place.
Relax – your caravan
is covered in the
event of theft.
Once you have
reported the theft, call
the TRACKER 24-hour
Control Room on:
There are just three things
we ask you to do now.
What should I do in the
event of a theft?
1.
1.
2.
2.
3.
3.
We hope you never
experience theft,
but if you do,
you’ll be delighted
you made the
decision to have a
TRACKER unit fitted.
If you require additional information regarding your
TRACKER system, please contact our Customer Service
Team on:
[e-mail] or call
0808 509 0909 or go to
tracker.co.uk
0800 911 900
@
The first thing you
must do is call the
police to report
the theft.
*
When reporting the
theft, ensure you
obtain the Crime
Reference Number
from the police.
*NB. Normally you would have already been contacted by TRACKER to confirm that
there has been a theft. If a theft has taken place, then please follow this procedure.

4
Please report the theft of your caravan to the local police
authorities and then call TRACKER Network on:
[phone]
TRACKER Monitor provides partial European cover. If you would
like more information on European coverage, please contact us on:
0808 509 0909 or go to tracker.co.uk
Please ensure you have the following information to hand
before calling TRACKER:
If you are reporting
the theft from Europe
1. Vehicle Identification Number.
2. Your TRACKER Vehicle Location Unit number (VLU).
This appears on the reverse of your membership card.
3. Crime Reference Number.
On confirmation of the theft details, the TRACKER
unit will be activated. Once the police have located
your caravan, TRACKER will arrange for a uniformed
guard to stay with the caravan until the recovery
company arrives to pick it up and return
it to you anywhere in mainland Great Britain*.
*Terms and conditions apply.

5
www.tracker.co.uk TRACKER Caravan Protection
Your caravan has been fitted with a
TRACKER Monitor and Caravan Alarm.
Using Very High Frequency (VHF) technology,
in the TRACKER Monitor unit, the police can
track the stolen caravan even if it’s being
transported or hidden in a lock-up or a
shipping container.
The Caravan Alarm system detects
external caravan movement such as
shaking and tilting, lifting and towing.
Internal movement is detected by a Passive
Infrared Sensor (PIR).
Operating Instructions
The TRACKER Caravan system is a dual
security device combining alarm protection
and TRACKER Monitor stolen caravan recovery.
The TRACKER Monitor unit, detects caravan
motion. If the TRACKER Monitor system
is triggered, TRACKER will be alerted.
TRACKER will call you and, if there has
been a theft, start the recovery process.
The alarm system, once armed via the remote
control, detects (a) external caravan movement
such as lifting, tilting, towing and (b) movement
inside the caravan via the PIR.
If the alarm is triggered, the siren will sound.
The Caravan Alarm system requires a setting
period of 2 minutes before becoming fully
operational.
Should the alarm not be armed or not be
operational at any point (e.g. as the result of
a flat remote control battery), the TRACKER
Monitor unit will still continue to operate for
tracking and recovery purposes but
no alarm will sound.
To Arm
Press the button on the remote control
once and the siren will beep twice.
After 45 seconds the alarm will be armed.
The siren will be triggered if the caravan is
towed, moved or tilted and lifted onto the
back of a trailer.
The siren will sound for five minutes unless
stopped by the user.
The siren can also be triggered by the PIR.
To avoid false alarms, the PIR requires a setting
period of 60 seconds without movement before
it is able to detect illegal movement, detecting
a change in the heat pattern in its detection
zone (e.g. people, animals, draughts).
To Disarm
Press the button on the remote control once.
The siren will beep once and the alarm will
disarm. If already sounding, the siren will
be silenced.
The alarm is supplied with one PIR and two
remote control units. Additional units may
be ordered from your Bailey retailer.
Winter Storage
Before storing the caravan for winter, please
ensure the leisure battery is fully charged.
Dependant on the battery’s capacity and
age, it will require recharging at intervals of
between three and six months.
With TRACKER installed, your
caravan will be in safe hands

6
www.tracker.co.uk TRACKER Caravan Protection
6
When you sell your caravan
Don’t
forget
!
Transfer of ownership
If you sell, transfer or dispose of your caravan, complete the
tear-off section at the bottom of your TRACKER Registration
Document and post it to TRACKER Network.
The TRACKER unit is NOT transferable from caravan to
caravan. The TRACKER unit stays with the original caravan for
its lifetime. However, when the caravan is sold, the new owner
can register with TRACKER by paying a small registration fee
and a TRACKER Network Subscription.
To arrange the transfer of ownership, the new owner
simply contacts ‘TRACKER Transfers’ on:
0808 509 0909
As the TRACKER unit is
not transferable from your
existing caravan to your
new one, make sure you
continue to have total peace
of mind by purchasing and
fitting a TRACKER unit to
your new caravan or any
other vehicles.
This can be arranged
by your retailer or by
calling TRACKER on:
0808 509 0909

www.tracker.co.uk TRACKER Caravan Protection
7
TRACKER Monitor
Frequently asked questions
What should I do
with my TRACKER
Registration Document?
When you receive the
document, check the accuracy
of all details and notify
TRACKER immediately if you
need to make amendments by
calling 0808 509 0909. We
advise you keep the document
in a safe place, but remember
not to leave it in your caravan.
Will my caravan
require TRACKER
identification stickers?
No. A major security feature
of the system is that the
presence of the TRACKER unit
is not disclosed to the thief.
In fact, identification stickers
are an encouragement
to thieves to damage the
caravan, as they may hurriedly
attempt to locate the unit.
For this reason we also
strongly advise that you use
your discretion when notifying
others that your caravan has
TRACKER fitted.
Can my TRACKER Caravan
system be transferred from
one caravan to another?
No. For security reasons the
TRACKER unit stays with
the original caravan for its
lifetime. When you sell your
caravan, the new owner can
benefit from the TRACKER
unit once he or she has
registered with TRACKER
Network and paid the
Network Subscription and
registration fee.
Please note: The TRACKER
Network Subscription is
non-transferable, so your
subscription cannot be
transferred over to the new
caravan owner.
Does my TRACKER unit
require a subscription?
Yes. Customers are required
to have a live subscription
to be covered by TRACKER.
Please contact the
Subscriptions Team
on 0808 509 0909
for more information.
Will my TRACKER system
work in Europe?
TRACKER Monitor provides
partial European coverage.
Please visit our website
at
tracker.co.uk or
call
0808 509 0909
for more information.
What is the Guard and
Recover Service?
Once your caravan has
been located, TRACKER
will arrange for a uniformed
guard to stay with the
caravan until the recovery
company arrives to pick
it up and return it to you
anywhere in mainland
Great Britain. Terms and
conditions apply.
How do I renew my
TRACKER subscription?
If you have opted to pay
the Annual Subscription by
continuous direct debit
or credit card, subsequent
annual payments will be
debited from your account
unless you notify us of
cancellation or that you
have sold your caravan.
Please note: The TRACKER
Network Subscription is
non-transferable, so your
subscription cannot be
transferred over to the
new caravan owner.
What happens to my
TRACKER unit if my
caravan battery is
disconnected?
The alarm part of the
TRACKER Caravan system
is powered from the leisure
battery so it will not operate
if the leisure battery is
disconnected. The TRACKER
Monitor system has its own
external 12 volt supply that will
last up to 6 months with the
leisure battery disconnected
but it is advisable to keep the
leisure battery connected and
charged at all times.
Will my TRACKER Caravan
system need servicing?
The Thatcham insurance
body requires all Thatcham
approved products to be
serviced every 3-5 years.
This can be arranged by
calling
0808 509 0909.

www.tracker.co.uk TRACKER Caravan Protection
8
Frequently asked questions
Caravan Alarm
My caravan is in secure
storage on a farm/
compound. Do I need to
check my leisure battery?
For the alarm to function,
you must check the
charge of your battery
and recharge if necessary.
This will depend on your
leisure battery’s capacity,
age and state of charge.
This will be required
at intervals of between
three to six months.
Can I have a second
PIR fitted?
Yes, you can have any
number of PIRs fitted.
They will need to be
programmed to your
alarm, please refer to
your Bailey retailer.
Does the PIR cause
the TRACKER system
to go off?
No, the PIR will only
make the siren sound.
It will NOT trigger the
TRACKER system.
The PIR has a red light
on it, can I switch it off?
No, the warning LED indicates
that the unit is working and
cannot be switched off.
The PIR is permanently active
as indicated by the periodic
flashing of the red LED.
However, the alarm will only
trigger if it is in the armed state.
I keep dogs in my caravan
and the alarm keeps going
off, can I switch off the PIR?
No, this is not a feature of
the system. The PIR will
always be working if you have
armed the alarm.
The PIR is making a funny
noise. Why?
The PIR has a low battery
warning tone. If this is
sounding, the batteries
require replacement.
What battery is in the PIR
and where can I get one?
It uses 2 x AAA batteries.
These are commercially
available.
I pressed the remote
control button and nothing
happened. Why?
Did the small red light on the
remote control illuminate? If
not try changing this battery
with a GP23A type battery.
Have you got your leisure
battery connected and
charged? If not, charge
the leisure battery for
over 24 hours.
What battery do I need
for the remote control?
A GP23A type battery.
These are commercially
available.
I think I have lost
my remote control.
What can I do?
You need to go to your
Bailey retailer to purchase
a replacement remote
control. The retailer will
de-program your old
remote from the alarm
(it will then not work again)
and at the same time re-
program the alarm to
the new, replacement
remote control.
I only have one remote
control. Can I obtain more?
Yes, your Bailey retailer
will be able to sell you
additional remotes and
program the system for
them. Up to 5 remotes
can be programmed to
the system.

TRACKER Network (UK) Ltd.
69 The Square, Stockley Park,
Uxbridge, Middlesex UB11 1FW
www.tracker.co.uk
TRACKER reserves the right to alter product specifications and pricing without prior notice.
© Copyright 2019 TRACKER Network ltd.
IN PARTNERSHIP WITH