Beam Labs BeamUP BU250 User manual

PRODUCT MANUAL
WITH BATTERY BACKUP
BU250, BU850
beamlabs.io
REV0820

TABLE OF CONTENTS
Congratulations on purchasing your beamUP garage
door opener. It will provide you with many years of
security, safety and convenience. This installation and
owner’s manual contains complete instructions for
installing and operating your garage door opener.
For warranty registration
beamlabs.io/warranty
Carton Contents............................................1
Before You Begin.......................................... 2
Preparation + Tools Needed............................ 3
Rail Assembly .............................................. 4
Rail and Power Head Assembly ........................ 5
Trolley and Pulley Assembly............................. 6
Installing Chain and Cable .............................. 7
Installing Belt .............................................. 9
Attaching Sprocket Cover .............................. 11
Mounting Header Bracket..............................12
Attaching Rail and Mounting Door Bracket ......... 13
Mounting Power Head to Ceiling ..................... 14
Attaching Door Arms....................................15
Emergency Release Handle............................ 16
Connecting Photo Eye Safety System ................17
Connecting Power and Aligning Photo
Eye Safety System........................................18
Connecting Standard Door Control .................. 19
Connecting Deluxe Door Control.................... 20
Before We Start Programming The Opener ........21
Travel Limit Adjustment – UP Limit ................... 22
Travel Limit Adjustment – DOWN Limit.............. 23
Setting the Force ........................................ 24
Final Adjustments and Testing........................ 25
Handheld Remote Control ............................ 26
Wireless Keypad ........................................ 27
Enabling/Disabling Motion Sensing ................ 28
Battery Backup .......................................... 29
Battery Backup Maintenance ......................... 30
beamUP Smart Garage Door Controller............. 31
Using your Garage Door Opener .................... 32
Troubleshooting......................................... 37
Maintenance ............................................. 39
Warranty .................................................. 40
Spare Parts ............................................... 44
Opener Assembly Parts................................ 45

beamlabs.io 1-800-436-9186 1
CARTON CONTENTS
Trolley Sha/
Cable Assembly
Rail Trolley Pulley 1 x Master Link
Emergency
Release Handle
5 x Clevis Pins
2 x 5/16" x 1"
2 x 5/16" x 1-3/8"
1 x 3/8" x 1-3/4" 5 x Hitch Pins
7 x Flange Nut
2x Self-Threading
Screws
1/4" x 5/8"
Single Button
Remote
BU250
Three Button
Remote
BU850
Standard
Door Control
(BU250)
Deluxe
Door Control
(BU850)
Wireless Keypad
(BU850)
6 x Lag Screws
5/16" – 1/1/2"
4 x Screws
#12 x 1-1/4"
1 x Self-Threading
Screw
#8-18 x 5/16
6 x Screws
#6 x 1-3/8"
6 x Bolts
5/16"– 18 x 1" 6 x Anchors Insulated Staples
Controller
Wireless Door
Sensor
Power Head
Photo Eye
Safety System Header Bracket Door Bracket Door Arms Sprocket Cover Hanging Bracket
Trolley Sha/
Belt Assembly

2beamlabs.io 1-800-436-9186
BEFORE YOU BEGIN SAFETY INSTRUCTIONS
To reduce the risk of severe injury or death:
1. READ AND FOLLOW ALL INSTALLATION INSTRUCTIONS.
2. Install only on a properly balanced garage door. An improperly balanced door has the
potential to inflict severe injury. Have a qualified service person make repairs to cables,
spring assemblies, and other hardware before installing the opener.
3. Remove all ropes and remove or make inoperative all locks connected to the garage
door before installing opener.
4. Where possible, install the door opener 7 feet (2.13 m) or more above the floor. For
products having an emergency release, mount the emergency release within reach, but
at least 6 feet above the floor and avoiding contact with vehicles to avoid accidental
release.
5. Do not connect the opener to source of power until instructed to do so.
6. Locate the door control button: (a) within sight of door, (b) at a minimum height of 5 feet
so small children are not able to reach it, and (c) away from all moving parts of the door.
7. Install the Entrapment Warning Label next to the wall-mount control button in a promi-
nent location.
8. Aer installing the opener, the door must reverse when it contacts a
1-1/2 inch (3.8 cm) high object (or a 2x4 board) laid flat on the floor.
9. NEVER try to remove, loosen, move, or adjust garage door, cables, pulleys, brackets,
and door springs. All are under EXTREME tension.
10. To reduce the risk of injuries to persons – use this operator only with residential sectional
garage doors. Only enable the unattended operation feature when installed with a
sectional door. The Smart Door Controller should be used only on sectional doors and
with garage door openers made aer 1993 with a photo eye safety system.
WARNING
Measure door height. Check mounting
locations.
Are additional
reinforcement material
needed?
If over 7.5 feet (2.28 m),
rail extension kit will be
needed. See page 3 See page 3
Check your toolbox. Do
you have all the tools
needed?
7.5 feet
(2.28 m)

beamlabs.io 1-800-436-9186 3
PREPARE GARAGE DOOR FOR INSTALLATION TOOLS NEEDED
Step Ladder
Ratchet with
1/4", 7/16" and
1/2" sockets
Level
Pencil
Screwdriver
Hack Saw
Tape Measure
Adjustable Wrench
Rubber MalletDrill 3/16" and
5/16" Drill Bits
Pliers
Hammer
DO NOT REUSE PARTS AND
WIRING FROM AN OLD
OPENER!!!
BEFORE beginning
installation:
1. Disable locks and disengage
trolley from current opener.
2. Perform the following door
test to ensure your door
is balanced and in good
working condition.
Make sure garage door is fully closed before you start the installation
To test your garage door:
1. Raise and lower the door to check if there is any sticking or binding.
2. Check for loose hinges, damaged rollers, frayed cables and damaged or
broken springs.
3. Li the door approximately halfway and release. The door should stay at
that point under proper spring tension.
Call a qualified garage door service technician if your door binds, sticks or
is unbalanced.

4beamlabs.io 1-800-436-9186
RAIL ASSEMBLY
Look in the box for:
Rubber Mallet
Rail – Middle Segments x3
Rail – End Segment
Tools needed:
Connect rails starting with the rail header segment. To apply additional force tap gently on the end of the
connected rail segments with a rubber mallet or on padded flooring.
Rail – Header Segment Securely connected by applying force
CAUTION
To prevent INJURY from pinching, keep hands and fingers
away from joints when assembling the rail.
Rail- Header
Segment
Rail- Middle
Segment
Rail- Header
Segment
Rail- Middle Segments x3
Rail- End Segment
Stop Bolt
Loosely connected
Right
Wrong

beamlabs.io 1-800-436-9186 5
RAIL AND POWER HEAD ASSEMBLY
Look in the box for:
Power Head
Opener Carton
Clevis Pin
5/16" x 1-3/8"
Hitch Pin
Insert rail-end segment into
bracket as shown.
Insert clevis pin into rail
bracket as shown.
Insert hitch pin into clevis pin
as shown.
Use garage door opener carton to assemble rail to power head. Use packing material as protective base for
power head.
Rail Bracket

6beamlabs.io 1-800-436-9186
Clevis Pin
3/8" x 1-3/4"
Hitch Pin
Insert clevis pin through rail
hole and pulley.
Insert hitch pin into clevis pin.
TROLLEY AND PULLEY ASSEMBLY
Look in the box for:
Trolley
Pulley
Slide trolley onto the rail. Make sure the arrow on the trolley points toward the door.
Insert pulley into the pulley
slot.

beamlabs.io 1-800-436-9186 7
INSTALLING CABLE AND CHAIN (BU250)
Look in the box for:
Trolley Sha/Chain Assembly
Master Link
Align end of chain around sprocket and extend chain
past chassis, approximately 7" (17.8 cm). Sprocket teeth
must engage the chain.
WARNING
To prevent SERIOUS INJURY:
• DO NOT connect power until instructed.
• Keep hands and fingers clear from sprocket during
operation.
• Wear gloves when installing chain and cable.
• Keep hands and fingers away from joints and
possible sharp edges.
Insert cable through circular hole in trolley. Pull
cable through pulley slot and toward power
head.
Chassis
Pull chain with box along the rail towards trolley and
then remove box.
7"
(17.8 cm)
Loosely attach trolley sha with chain connector. 5 complete turns will be sufficient.
Pull trolley lock lever down to unlock. Insert trolley
sha through the trolley and pull lever back up.
End of
Chain
Trolley in
engaged
position

8beamlabs.io 1-800-436-9186
INSTALLING CABLE AND CHAIN (BU250)
Bring cable and chain together and connect with master link. Check to make sure the chain is not twisted. If
chain and cable are not close enough to connect with master link, loosen chain-to-cable connector to create
more slack.
WARNING
To prevent SERIOUS INJURY:
• DO NOT connect power until instructed.
• Keep hands and fingers clear from sprocket during
operation.
• Wear gloves when installing chain and cable.
• Keep hands and fingers away from joints and
possible sharp edges.
Adjust chain tension by turning chain-to-cable connector until chain is about 1/4 inch (.64cm) above the base of
rail. Once proper tension is achieved tighten lock nut against chain-to-cable connector.
Chain-to-cable connector
Tighten until...
1/4 inch
(.64 cm)
Nut

beamlabs.io 1-800-436-9186 9
INSTALLING BELT (BU850)
Look in the box for:
Trolley Sha/Belt Assembly
Master Link
Pull trolley lock lever down to unlock. Insert screwdriver
into the hole located on the rail-header segment. Slide
the trolley up to the screwdriver. The trolley must stay in
this position for proper alignment of the belt. Insert the
trolley sha through the trolley and pull lever back up.
Sprocket teeth must engage the belt. Continue
pulling belt towards trolley.
Insert belt through pulley slot and toward power
head. The ribbed side must contact the pulley and
should be facing inwards.
Pull belt along the rail towards power head and
loop belt around the belt sprocket.
To prevent SERIOUS INJURY:
• DO NOT connect power until instructed.
• Keep hands and fingers clear from sprocket during
operation.
• Wear gloves when installing chain/belt and cable.
• Keep hands and fingers away from joints and
possible sharp edges.
WARNING
Chassis
Loosely attach trolley sha with belt connector. 5 complete turns will be sufficient.

10 beamlabs.io 1-800-436-9186
INSTALLING BELT (BU850)
To prevent SERIOUS INJURY:
• DO NOT connect power until instructed.
• Keep hands and fingers clear from sprocket during
operation.
• Wear gloves when installing chain/belt and cable.
• Keep hands and fingers away from joints and
possible sharp edges.
WARNING
Bring belt and trolley sha together, check to make sure the belt is not twisted. Connect belt and trolley sha
with master link. If belt connector and trolley sha are not close enough to connect with master link, loosen belt
connector to create more slack.
Adjust belt tension by turning belt connector until belt is about 1/4 inch (.64cm) above the base of rail. Once
proper tension is achieved tighten lock nut against belt connector.
Tighten until...
Belt connector
1/4 inch
(.64 cm)
Nut

beamlabs.io 1-800-436-9186 11
ATTACHING SPROCKET COVER
Look in the box for:
Sprocket Cover
Front
Tab
Rear Tab
Self-Threading Screw
#8-18 x 5/16
Flange Nut
Attach sprocket cover to
power head.
Fasten rear tab with flange nut
on top of steel chassis.
Fasten front tab with self-
threading screws to hole on
top of rail bracket.

MOUNTING HEADER BRACKET
Look in the box for: Mark the center line above the door with a pencil. Open door to the highest point of travel.
Header Bracket 2 x Lag Screws
5/16" x 1-1/2"
To prevent SERIOUS INJURY:
• DO NOT connect power until instructed.
• The header bracket MUST be SECURELY fastened
to the structural support on the mounting wall or
ceiling, otherwise other door may not reverse when
required. DO NOT install the header bracket over
drywall.
• Concrete anchors MUST be used when mounting the
header bracket into masonry.
• NEVER try to loosen, move or adjust garage door
springs, cables, pulleys, brackets, or hardware.
• Contact a qualified garage door service technician
if your door binds, sticks or is unbalanced. An
unbalanced door might not reverse when required.
Take a level, measure and mark
highest point of the door on the
wall. Raise level to clear torsion
bar if required, then mark highest.
Measure 2 - 1/4 inch (5.7 cm),
mark two holes of header bracket.
Drill two holes and fasten header
bracket using screws.
Center Line
2-1/4 inch
(5.7cm)
WARNING
Highest
Point of
Travel
Use the image as a reference
to install the header bracket.
Header Wall
Celling
Header Bracket
DoorSpring 2'' (5cm)
clearance
Highest Point of
Door Travel
Door
DoorTrack
Mark the center line above the door with a pencil. Open door to the highest point of travel.
Take a level, measure and mark
highest point of the door on the
wall. Raise level to clear torsion bar if
required, then mark highest point.
Measure 2 - 1/4 inch (5.7 cm), mark two
holes of header bracket. Drill two holes
and fasten header bracket using screws.
Center Line
2-1/4 inch
(5.7cm)
Highest
Point of
Travel
Use the image as a reference to install
the header bracket.
Header Wall
Celling
HeaderBracket
DoorSpring 2'' (5cm)
clearance
Highest Point of
Door Travel
Door
DoorTrack
12 beamlabs.io 1-800-436-9186

beamlabs.io 1-800-436-9186 13
ATTACHING RAIL AND MOUNTING DOOR BRACKET
Look in the box for:
Use garage door opener carton to support power
head. Rail header segment end should be pointing
to header bracket.
Align header rail hole to header bracket hole.
Connect header rail and header bracket with clevis
pin and secure with hitch pin.
Position door bracket on centerline of the top
garage door panel. Door bracket should be 2-4
inches (5-10 cm) below the top edge of door panel.
Hitch Pin Clevis Pin
5/16" x 1-3/8"
Door Bracket 2 x Self-Threading
Screws - 1/4" x 5/8"
To prevent SERIOUS INJURY:
• DO NOT connect power until instructed.
• REINFORCEMENT is recommended for fiberglass,
aluminum or lightweight steel garage doors
BEFORE installing the door bracket. Contact your
door manufacturer for reinforcement options.
Header
Bracket Hole
Header
Rail Hole
Door Edge
2" - 4" (5 - 10 cm)
CAUTION

14 beamlabs.io 1-800-436-9186
MOUNTING POWER HEAD TO CEILING
Look in the box for: Li power head onto ladder. Position and
align power head with rail assembly to
centerline. Fully open door manually and
place a 2x4 under the rail.*
Angle Iron
(not included)
Finished Ceiling Finished Ceiling Unfinished Ceiling
Structural
Support
Open
WARNING
To prevent SERIOUS INJURY:
• DO NOT connect power until instructed.
• Install the opener at least 7 feet (2.13m) above the
floor.
• Fasten the opener SECURELY to STRUCTURAL
SUPPORT of the garage to prevent falling.
• If installing brackets to masonry, concrete anchors
(not provided) MUST be used.
• To prevent damage to garage door surface, rest
garage door opener rail on 2x4 placed on top
section of door.
4 x Lag Screws
5/16"-18 x 1"
4 x Bolts
5/16" - 18 x 1"
4 x Flange Nut Hanging Brackets
Use lag screws to attach angle
iron to the structural supports
before installing the garage
door opener onto a finished
ceiling. Measure the distance
from each side of the power
head to the angel iron.
Cut both hanging brackets to
appropriate length. Attach the
end of each hanging bracket
to the angle iron with 5/16" x
1" bolts and flange nuts.
Attach power head to hanging
brackets with 5/16" x 1" bolts
and flange nuts. Remove 2x4
and manually close the door.
If the door hits the rail, raise
header bracket.
Three most common installation options. Determine the mounting
option that works best for you.
*A 2x4 is ideal for setting the distance between the rail and the door.
*A 2x4 is ideal for setting the distance between the rail and the door.

beamlabs.io 1-800-436-9186 15
ATTACHING DOOR ARMS
Look in the box for:
3"
(7.6 cm)
Curved Door Arm Straight Door Arm
2 x Hitch Pins 2 x Clevis Pins
5/16" x 1"
2 x Bolts
5/16" - 18 x 1"
2 x Flange Nuts
To prevent SERIOUS INJURY:
• DO NOT connect power until instructed.
• Keep hands and fingers away from the sprocket
during operation.
• Wear gloves when installing chain/belt and cable.
• Keep hands and fingers away from joints and
possible sharp edges.
• REINFORCEMENT is recommended for fiberglass,
aluminum or lightweight steel garage doors
BEFORE installing the door Bracket. Contact your
door manufacturer for reinforcement options.
Close your garage door and
disengage trolley. Fasten
curved door arm to the door
bracket with 5/16" x 1" clevis
pin and secure with hitch pin.
Fasten straight door arm to
trolley with a 5/16" x 1" clevis
pin and secure with hitch pin.
Attach door arms with two
5/16" bolts and flange nuts.
Bring straight and curved door
arm together. Find two pairs
of holes that line up and join
sections with two 5/16" bolts
and flange nuts. Select holes as
far apart as possible to increase
door arm rigidity.
WARNING
2"- 4"
8" (20.3 cm)

16 beamlabs.io 1-800-436-9186
INSTALLING EMERGENCY RELEASE HANDLE
Look in the box for:
Emergency Release Handle
To prevent SERIOUS INJURY:
• In case of power outage or door obstruction, PULL
EMERGENCY HANDLE to release door from opener.
• When trolley is disengaged, (trolley lever pointing
down) door can be operated manually.
• To engage, flip the trolley lever up so it is horizontal.
Trolley will automatically re-engage when garage
door opener is activated.
• DO NOT use emergency handle to pull the door
open or close.
WARNING
* VERY IMPORTANT! *
Emergency release handle must clear all vehicles. An emergency release handle set too low may get caught
by the vehicle and cause damage to the opener. Measure from the floor to the top of your vehicle and set the
emergency release handle above this measurement.
Thread end of rope through handle and secure with
an over hand knot. Thread end of the rope through
hole in trolley lever.
Measure rope length so the handle is 6 feet
(183 cm) above the floor and is clear from the top of
your vehicle. Secure with a overhand knot.
Hole in
Trolley
Lever

beamlabs.io 1-800-436-9186 17
Photos eyes
should be no
more than 6
inches (15.2 cm)
above the floor.
CONNECTING PHOTO EYE SAFETY SYSTEM
Look in the box for:
Mount photo eyes using #12 x 1-1/4" screws provided. Run wire to power head. Use insulated staples
to secure photo eye wires to wall and ceiling.
Take care not to puncture the wires while
securing staples.
Cut and discard excess wire. Use small flat head screwdriver to
push in grey tab on the terminal block located on the rear panel
of the power head. Insert 1/2 inch (1.2 cm) of the wire into the
terminal while pushing in the tab.
* VERY IMPORTANT! *
Strip 7/16 inch (1 cm) of insulation
from the end of the wire.
Each pair of terminals MUST be
connected with one white wire and
one striped wire (non-polarized) from
the SAME photo eye.
Floor mounting
(concrete anchors
not provided)
To prevent SERIOUS INJURY or DEATH from
electrocution:
• Power MUST NOT be connected until instructed.
• The garage door opener will not operate until the
photo eye safety system is properly connected and
aligned.
• Install the photo eye safety system NO higher than
6 inches (15 cm) above the floor.
• No part of garage door or other objects should
obstruct the photo eye safety system during door-
closing.
4 x Screws
#12 x 1-1/4"
7/16 inch
(1 cm)
Alternative mounting location:
Door track mounting
Insulated Staples
Photo Eyes
WARNING

18 beamlabs.io 1-800-436-9186
CONNECTING POWER AND ALIGNING PHOTO EYE SAFETY SYSTEM
* DO NOT OPERATE OPENER AT THIS TIME *
Plug power head into a grounded outlet ONLY. If there
is no grounded outlet present, call a qualified electrician
to replace the outlet. Use of a surge protector is highly
recommended.
Invisible
Light Beam
Aligned
To prevent SERIOUS INJURY or DEATH from
electrocution or fire:
• Power MUST be DISCONNECTED BEFORE
proceeding with permanent wiring procedures.
• Garage door opener installation and wiring MUST
be in compliance with all local electrical and
building codes. Make sure the opener is ALWAYS
grounded.
• NEVER use an extension cord, 2-wire adapter or
modify the power plug in any way to make it fit the
outlet.
To prevent SERIOUS INJURY or DEATH from a closing
garage door:
• The photo eye safety system MUST be installed
BEFORE connecting power.
• The photo eye safety system MUST be properly
connected and aligned BEFORE operating the
opener.
NOTICE:
The garage door opener cannot be programmed
and will not close the door until photo eye safety
system are installed and aligned.
When the photo eye safety system is properly
aligned green LED (emitter) will emit a steady green
light and the red LED (sensor) will emit a steady red
light. The path of the invisible light beam MUST NOT
be obstructed. No part of the garage door or any
hardware should interfere or block either sensor.
The emitter generates the invisible light beam, and
the sensor receives the invisible light beam.
Right
For Permanent Wiring ONLY
Wrong
Steady Red &
Green LED
Conduit with wire
Line (Black)
Neutral (White)
White
Black
(From Transformer)
Ground (Green/Yellow)
Ground Screw (Green)
Brown
Wire nut
Emitter
Green LED ON
Sensor
Red LED ON
WARNING
Green LED (emitter) will flash until it is aligned with
red LED (sensor). Red LED will not illuminate until it
is aligned with green LED.