
6
TROUBLESHOOTING TIPS
1. If the aerating fountain does not start when plugged in or
turned on:
• Check power source to make sure that appropriate
voltage is available.
• Make sure the power cord connections are fully
made. Check tightness at both the source end and at
the unit.
• Have an electrician check your installation if the
ground-fault circuit interrupter (GFCI) or circuit
breaker has tripped or blown a fuse.
• If the aerating fountain requires a push/spin to start
then there is a problem with the Start/Run Capacitor.
Discontinue use and have it looked at by an
Authorized Service Center.
2. Iftheaeratorstartsslowlyordoesnothavefullow:
• This can be a symptom of several possible problems.
There could be a problem with the electrical or a
problem with the aerator’s motor.
• Check power source for voltage drop or undersized
service. If several pieces of equipment are operating
on the same circuit, restart each piece of
equipment individually.
• Unplug the unit and make sure the propeller turns
freely. Turn propeller through several full revolutions
Try to start the unit again.
• Unplug the unit and make sure there is no debris
around the propeller or shaft.
• Check screen to make sure it is clean. You must
remove any accumulation of algae or grass.
• If you’re still unable to diagnose the issue,
discontinue use and have it looked at by an
Authorized Service Center.
WARNING: Discontinue use immediately if you are
noticingthesesymptoms.
3. Iftheaeratingfountainshutsitselfointermittently
without tripping the GFCI or Breaker:
• Unplug the aerator from the power source and
remove the unit from water.
• The unit may be overheating due to low voltage.
Check power source for voltage drop or
undersized service.
• The unit may be overheating due to overload.
Inspect the aerator to make sure there aren’t any
foreign objects around the propeller, shaft, or
canister. Each aerating fountain has a thermal
overloadbuiltinwhichwillturntheunitowhenit
overheats. Once the unit has cooled down, it will start
back up on its own.
MAINTENANCE
• Bearonaeratingfountainmotorsarelledandsealedwith
aspecialnon-toxicdielectriclubricatinguidanddoesnot
require additional lubrication.
• When storing your unit, clean it thoroughly and place it
propellersidedowninaat,coolplace.Storingpropeller
side down will keep the seals lubricated.
• Units placed in heavy weed or plant locations may need
to have the screen and prop cleaned occasionally. Before
removing or cleaning the unit, unplug or disconnect the
unitfromthepowersource.Scrubwithasti,nylon
bristle brush. Cleaners will not damage the unit; however,
these products could leave a residue that may damage
plants and animals when the unit is put back in service.
Whenusingcleaners,thoroughlyushandrinsetheunit
with fresh, clean water.
• Routinely inspect the propeller, internal brackets, and
shaft for the accumulation of weeds, vines or string.
Foreign objects can damage the seals, prop and shaft.
Keep the shaft and propeller clear of debris. Inspect the
brackets and propeller for chips and cracks. Broken or
damaged brackets or propeller can be replaced easily in
theeldwithfactoryparts.
• Inspect the power cord for breaks, nicks, and abrasion.
Under normal conditions, the cord will be usable for many
years. However, physical abuse and rodent, animal or
equipment damage can result in safety hazards such as
electrical shock. Replace the cord if there are deep enough
cuts in the outer jacket to see the inner conductors. A
severe shock could result if the copper wire is showing.
Immediately remove the unit from service and replace
the cord.
• Units operated in brackish or salt water must have a
sacricialanodeattachedtotheshaft.Theanodemust
be inspected periodically for deterioration. Operation
without the anode could result in metal deterioration and
contamination and may void the warranty.
WARNING:Donotopenthesealedmotorunitfor
any reason.
• The motor can only be opened and assembled under
special conditions at the factory or authorized
service center. Do not attempt to repair the motor. Any
tampering or attempted repairs may void the warranty
and could result in equipment failure or bodily injury.
• For optimum operation, send the unit to the manufacturer
orauthorizedservicecentereveryfourtoveyearsfor
standard service. Commercial duty operations may wish
to service units more frequently.
MAINTENANCE & TROUBLESHOOTING