Cocoon Fires SA cc t/a Beauty Fires warranty Terms and Conditions:
1. All warranty claims are subject to manufacturer’s review and acceptance.
2. Beauty Fires warrants that it uses reasonable care and skill to ensure that its design
products are of reasonable quality. Beauty Fires will at it's cost and in it's sole discretion: (i)
remedy any defect or fault in any product purchased; or (ii) replace any product in respect of
which there is a defect or fault, during the warranty period, provided that written notice is
given by the Purchaser to Beauty Fires of any such defect or fault in the product as soon as
the Purchaser becomes aware of that fault or defect. All warranty claims must be returned to
Beauty Fires for assessment with a receipt or other proof of payment. No warranty is given in
respect of any glass contained in any product.
3. Beauty Fires has no liability to remedy any defect in a product or replace a
product where the defect or fault is caused or contributed to by (i) the failure of the
Purchaser to install the product according to specific installation instructions either supplied
within each product box or carton or available on the Beauty Fires website or through the
retailer or Beauty Fires representative; or (ii) use of the product in a
manner or for a purpose for which it was not designed.
4. All site application or installation must reflect these procedures otherwise the product
warranty will be considered void or will not take effect.
5. Except as provided for in this warranty, and to the extent allowed by law, Beauty Fires
liability in respect of the product under the law of any State or Territory is excluded. Where
liability may be limited but not excluded by any applicable State or Territory law, liability is
limited to the full extent possible under that law.
6. This Clause 5 will only apply in Australia to the extent to which the provisions of the
Commonwealth Trade Practices Act 1974 (the “Act”) apply to contracts entered into by
Beauty Fires for the provision of goods and services. In all other countries the local
equivalent Trade Practices legislation shall apply and Beauty Fires exercises all of its rights
to limit its liability to the full extent allowed. Pursuant to section 68A of the Act, this Clause 6
applies in respect of the goods or services supplied by Cocoon Fires Pty Ltd which are not of
the kind ordinarily acquired for personal, domestic, or household use or consumption,
provided that this Clause 6 will apply if the Purchaser establishes that reliance on it would
not be fair and reasonable. Liability for a breach of a condition or warranty implied by the Act
is limited to any one of the following, as determined by Cocoon Fires Pty Ltd in its sole
discretion: (i) the replacement of the goods or the supply of equivalent goods; (ii) the repair
of the goods; (iii) the payment of the cost of replacing the goods or acquiring equivalent
goods; or (iv) the payment of the cost of having the goods repaired. In no event will Cocoon
Fires Pty Ltd be liable to the Purchaser for any damages, including lost profits, lost savings
or any other incidental or consequential damages arising out of the use or inability to use the
product or any claim by any other party. All claims are limited to the repair or the
replacement of the products only and do not include any labor or transportation charges. The
entire risk as to the use and performance of the product is assumed by the Purchaser.
All products bearing the logo of Beauty Fires is covered by a 2 year
warranty.
IMPORTANT:
Stone chipping, painting scratches and general scratches are not covered by the
Warranty.
Due to the characteristics of Stainless Steel, over time the finish will mature
through natural processes associated with the use with heat and a flame.
Is it recommended the Stainless Steel Components be polished annually with a non
abrasive polish to bring & restore the finish and also to regularly clean the
products from residue and dirt.
For any further information please contact www.beautyfires.com