Vol. 10.1 rev.6 8.29.22 IBG1000EU
Part 8: Limited Warranty-The Behmor Ideal Conical Burr Grinder
24 month Limited Warranty: Behmor Inc., warrants to the original owner of this product that it is free from
defects in material and workmanship for a period of 24 months from date of purchase for the Behmor Conical Burr
Grinder Model IBG1000EU providing the Owner Registration Card has been completed and returned to Behmor
Inc., within thirty (30) days from the original purchase date or Owner Registration at www.behmor.com has been
completed online within (30) days from the original purchase date.
The manufacturer’s obligation will be limited to repairing or replacing F.O.B. (address city state zip) any part(s) of
the product which is/are defective.
Such warranty will not apply to defects resulting from commercial use, tampering, cosmetic damage, acts of God,
accidental breakage, abuse, negligence, neglect, and/ or misuse. This would include damage to the system caused
by failure to properly maintain the Behmor Conical Burr Grinder Model IBG1000EU as referenced in the manual
and/or Updates posted on the Behmor Inc website located at www.behmor.com.
If the product is defective within the FIRST 30 days of the purchase date, please contact Behmor Inc. and we will
provide you with instructions on where and how the return will be handled. Under normal circumstances Behmor
will send you a return label, a return authorization notice and/or send you a new part(s) to replace the defective
one(s).
If you must return the product for reasons of malfunction after the first 30 days but within the 24-month warranty
period, the following action and steps are required:
1. The machine must be packaged securely to protect from damage or breakage in shipment.
2. Behmor Inc. accepts no responsibility for damages occurring in the shipping process. We highly
recommend that you obtain insurance in case the shipping firm damages or loses the grinder.
3. Email, Behmor Inc. to obtain a Return Merchandise Authorization (RMA). Once the RMA is received, the
customer is required to ship-prepaid the part or the unit to an approved designated Behmor Inc. dealer or
service provider, by the most convenient method with the RMA clearly noted on the outside of the box.
4. If you return the product after the 24-month warranty period, Behmor will provide you a cost of a
replacement unit and/or parts, plus €35, for shipping, handling, and insurance. Behmor Inc. will
replace/repair your machine and return it to you from one of our designated service providers.
Even if not required, the rights in this warranty are granted to you. This warranty gives you specific legal rights,
and you may also have other rights, that could vary. Return of Owner Registration Card is not a condition precedent
to warranty coverage.
Behmor Inc., will not be held liable for any special, incidental, or consequential damage, resulting from possession,
use, or loss of use of this product either directly or indirectly.