Belkin Notebook Expansion Dock User manual

Belkin Tech Support
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800-223-5546, ext. 2263
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Notebook
Expansion Dock
Notebook
Expansion Dock

User Manual
F5U265
Notebook
Expansion Dock
Notebook
Expansion Dock

1. Introduction .....................................................................1
2. Installation .......................................................................2
3. Troubleshooting Guide — General and Video ................10
4. Troubleshooting Guide — Ethernet and Network ..........16
5. Troubleshooting Guide — Audio and Device ..................18
6. Information ....................................................................21
Table of Contents

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Introduction
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Congratulations and thank you for purchasing the
Notebook Expansion Dock from Belkin (the Expansion
Dock). It plugs into your notebook computer for one
simple, fast connection for all your peripherals through
your notebook’s ExpressCardTM slot. Now you can
connect to more than one monitor at a time, or to just
one big-screen monitor, for a superior, digital video
experience. Your keyboard, mouse, printer, scanner,
camera, MP3 player—and lots more—can stay plugged
in, or you can connect easily in seconds, anytime
you want.
The following is a list of frequently asked questions
that should address most circumstances that will arise
when you use the Expansion Dock.
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IMPORTANT: Connect the Expansion Dock to your
notebook and complete the installation process—including
the software included on the CD-ROM that came in your
package—before you connect your other devices to the
Expansion Dock.
NOTE: You must have administrator privileges to install the
Expansion Dock drivers. If you do not have administrator
privileges, log off Windows® and log in with a user name that
has these privileges before beginning the installation.
1. Insert the CD included in this package into your
notebook’s CD-ROM or DVD drive.
2. Follow the on-screen instructions to ensure a
proper setup.
How do I connect devices to the Expansion Dock?
NOTE: Always keep the Expansion Dock connected to the
power adapter supplied with the product. The Expansion
Dock will not function without the power adapter connected.
You may connect devices to the appropriate port on the
Expansion Dock while your notebook is running. A slight
delay is normal before the notebook recognizes the new
device.
USB 2.0 Ports
Connect any USB device to one of the Expansion Dock’s
five USB ports.
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NOTE: If you connect a USB device to the Expansion
Dock and it does not work as expected, test the device by
connecting it directly to one of your notebook’s available
USB ports.
Ethernet Port
The Expansion Dock’s Ethernet port is a USB 2.0-to-Fast-
Ethernet adapter. Connect a network cable (sold separately)
to the Ethernet port for high-performance network access.
The Ethernet-port indicators’ lights work as follows:
• The light at the bottom of the port lights solid when there
is a network connection.
• The light at the top of the port lights solid when there is
network activity.
Video Ports (VGA or DVI)
Connect a VGA cable (sold separately) to the VGA
video-output port on the Expansion Dock and to an external
monitor. If you have a DVI-capable monitor, you will get
better performance by connecting a DVI cable to the DVI
video-output port on the Expansion Dock and to the
external monitor.
NOTE: Use this cable instead of the VGA cable and
NOT in addition to it.
Either cable can be connected and disconnected at any
time without unplugging the Expansion Dock from the
ExpressCard slot on your notebook. The Expansion Dock
supports all analog CRT and LCD monitors.
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How do I disconnect the Expansion Dock?
1. lf the Expansion Dock is transferring data through one
of its connections, wait until the data has
finished transferring.
2. If you are connected using the Ethernet port, close your
network connection.
3. Disconnect the ExpressCard cable and/or remove the
ExpressCard from the notebook computer.
You can disconnect the Expansion Dock while the computer
is running. However, DO NOT reconnect the Expansion Dock
while the notebook is running. In most notebook computers
this will function correctly, but in a few it will cause a system
error that could require you to reset your computer.
NOTE: lf the video output of the Expansion Dock is
configured in Extended Mode (see “Video Modes”, below)
when you disconnect the Expansion Dock, any open
windows on the external monitor move to the primary
notebook screen. When the Expansion Dock is reconnected
to the notebook, the video output is again configured for
Extended Mode on the external monitor. However, windows
that were previously on the external monitor will stay on the
primary notebook screen.
Video Modes
The Expansion Dock’s video output works in three modes:
• Primary Mode
• Extended Mode
• Mirror Mode
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Primary Mode
Primary Mode displays what would usually be on your
notebook on the monitor attached to the Expansion
Dock. This mode allows you to use a larger monitor but
turns your notebook’s screen off so that you can type on
your computer without the distraction of two of the same
displays. Be sure to have a monitor attached to your
Expansion Dock BEFORE entering into Primary Mode, as
doing so without the monitor will disable your notebook’s
screen and you could lose your display until the Expansion
Dock is unplugged.
To set up the Expansion Dock to use Primary Mode, follow
these steps:
1. Position the mouse on top of the “B” icon in your
computer’s system tray.
2. Select “Primary Mode”.
3. Your displays may flicker at this time and you may be
asked to restart your computer.
Extended Mode
Extended Mode lets you use more than one display with
your notebook computer, which offers several advantages.
For example, in Extended Mode, you can:
• Read email on one display and open attachments
on the other
• Expand a spreadsheet across both monitors
• Increase your working area for graphics-editing by putting
all the pallets and toolbars on the second display
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• Keep your desktop on the notebook monitor and watch a
DVD on your external monitor
To set up the Expansion Dock to operate in Extended Mode,
follow these steps:
1. Position the mouse on top of the “B” icon in your
computer’s system tray.
2. Select “Extended Mode”.
3. Your displays may flicker at this time and you may be
asked to restart your computer.
Mirror Mode
Mirror Mode creates an identical display of your notebook
screen on the external monitor. This is useful, for example,
if you want to use a larger desktop monitor rather than
a small notebook screen. In Mirror Mode, the Expansion
Dock automatically selects settings (screen resolution, color
quality, and refresh rate) for the external monitor that will
allow the best resolution based on your notebook’s settings.
NOTE: lf you do not see some icons on your external
monitor because the monitor display size is different from
your notebook’s screen size, scroll over those icons on your
notebook and the monitor display will shift to display
the icons.
Switching from Extended Mode to Mirror Mode
If you change the video output to Extended Mode and then
want to switch back to Mirror Mode, follow these steps:

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1. Position the mouse on top of the “B” icon in your
computer’s system tray.
2. Select “Mirror Mode”.
3. Your displays may flicker at this time and you will be
asked to restart your computer.
Adjusting Video Settings
For any display mode you use, you can adjust the resolution
of either the monitor attached to your Expansion Dock or
your notebook display.
Resolution refers to the number of columns and rows
of pixels utilized by a display. In general, the higher the
number of columns and rows, the more clear and crisp your
computer screen will appear.
There are two ways to change your display resolution: (1),
through the Belkin system-tray application; or (2), through
the Windows Control Panel.
To change the resolution using the Belkin
system-tray application:
1. Position the mouse on top of the “B” icon in
your computer’s desktop system tray (usually
at the bottom-right of your desktop screen)
and right-click on it.
2. Position the mouse on top of “Resolution”
and a pop-up menu will appear showing several
resolution-setting alternatives.
3. Left-click on the resolution setting you wish to use.

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To change the resolution using the Windows Control Panel:
1. Position the mouse anywhere on your notebook’s
desktop, then right-click and select “Properties”.
2. On the “Display Properties” screen, click the
“Settings” tab.
3. To change the screen resolution or color quality, select
those options on the screen. For an external monitor,
you can select any resolution or color quality supported
by that monitor.
4. To change the refresh rate, click “Advanced” and then
click “Monitor”.
5. Select a refresh rate from the “Screen refresh rate” pull-
down list. Click “OK” to close the “Monitor” tab.
6. Click “OK” again to close the “Display Properties”
screen.
What happens when my notebook goes into standby
or hibernate mode?
If the notebook goes into standby or hibernate mode, and
the Expansion Dock is connected to a notebook and an
external monitor, the external monitor display goes blank.
Closing the lid of your notebook while using your Expansion
Dock may cause your computer to enter these modes and
disable your external monitor. To avoid this problem, Belkin
has created an application that overrides a lid-activated
hibernation mode while your computer is attached to the
Expansion Dock. We highly recommend installing this

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application when you run the installation. However, if you did
not install this driver at initial installation, you can do so at
any time by repeating the driver-install process and selecting
the application at the appropriate point.
If your notebook goes into hibernate mode, the external
monitor display keeps the same settings it had before the
notebook went into hibernate mode when the notebook
returns to an active state. However, if the external monitor is
set for Extended Mode, windows that were previously visible
on the external monitor will not move back to that secondary
monitor. In addition, if the external monitor is in Extended
Mode and the notebook requires a login after standby or
hibernate mode, the login screen appears on the primary
notebook monitor, not the external monitor.
How do I uninstall the Expansion Dock drivers?
To uninstall your Expansion Dock drivers:
1. Click on the “Start” menu, then open the “Control
Panel”.
2. Click on “Add or Remove Programs”.
3. Select “C-media USB Sound Driver” and then click on
“Remove” at the bottom of the screen.
4. Select “Belkin Notebook Expansion Dock.....” and then
click on “Remove” at the bottom of the screen.
5. Your drivers should then be successfully uninstalled
from your computer.

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Troubleshooting Guide
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If your Expansion Dock does not operate as expected,
check these items to try and correct the problem. If the
problem persists, please call Belkin Technical
Support at 800-223-5546 ext. 2263.
General
The Expansion Dock does not appear to be on.
1. Check to be sure that the power adapter included with
the Expansion Dock is plugged into the Expansion
Dock and into a working electrical outlet. Do not use
the adapter that came with your notebook or adapters
other than the one supplied with the Expansion Dock.
2. If the bottom light on the front of the Expansion Dock
is not green, the power adapter is not working properly:
be sure that the power adapter is plugged into a
working electrical outlet. If the light is still not lit, there
may be a problem with the Expansion Dock. Please call
Belkin Technical Support so that we may replace
your product.
My notebook will not “connect” to the Expansion
1. Unplug the ExpressCard dock from your notebook and
restart your computer.
2. Insert the installation CD into your notebook’s CD-ROM
or DVD drive.
3. If the CD does not automatically begin, double-click on
the CD-ROM drive icon in Microsoft® Internet Explorer.
4. Follow the instructions on the installer to reinstall
the CD.

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5. If the Expansion Dock still does not connect, you can
test its operation with these steps:
a. Make sure that the power adapter is connected to
the Expansion Dock.
b. Plug a USB device, such as a USB mouse, into one
of the USB ports of the Expansion Dock. Restart
your notebook.
c. If Windows now finds new hardware, refer to
“Installing the Software Drivers” above and follow the
steps to reinstall the software drivers. If installation
is successful, the USB device plugged into the
Expansion Dock should work properly. If Windows
does not find new hardware, there may be a problem
with the Expansion Dock.
Video
The display on my monitor is blank.
1. Make sure that the ExpressCard is firmly in place
in your notebook’s ExpressCard slot, that the cable
is connected to your notebook, and that the power
adapter is connected to the Expansion Dock and to a
working power outlet. Make sure that the video cable
is securely connected to the VGA or DVI video-output
port and secured with the fixing screws on both sides.
2. Make sure that the notebook connected to the
Expansion Dock is running properly and is not in
standby or hibernate mode. When the notebook is in
standby and hibernate mode, the monitor display is
always blank.
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If you check both of the above and your monitor still
does not display correctly, you may need to reinstall the
Expansion Dock driver. Follow these steps to make sure that
the driver is properly installed:
1. Unplug the Expansion Dock from your notebook and
restart your computer.
2. Insert the installation CD into your notebook’s CD-ROM
or DVD drive.
3. If the CD does not automatically begin, double-click on
the CD-ROM or DVD drive icon in Windows.
4. Follow the instructions on the installer to reinstall
the drivers.
When I close the lid of my notebook, the external
monitor goes blank.
By default, most notebooks go into standby or hibernate
mode when the lid is closed. To change this, insert the
installation CD into your CD-ROM or DVD drive and
reinstall the drivers. Be sure to check off the “Sleep Control
Application” option as you go through the installer. This
application will ensure that your computer does not go into
standby or hibernate mode when the Expansion Dock
is connected.
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When I close the lid of my notebook, the external
monitor displays blurred images or other errors.
Some applications, particularly DVD-player software, have
difficulties with external monitors when the lid of a notebook
is closed. To avoid this problem, we recommend doing one
of the following:
1. Open the DVD-player software and play the movie
AFTER closing the lid on your notebook.
2. While the DVD is playing, pause the movie before
closing the lid. After closing the lid, un-pause the movie.
My external monitor displays a blurred image.
We recommend that you auto-adjust the external monitor
occasionally to realign its settings with the video output
of the Expansion Dock. This action should fix most of the
issues related to the video quality on the external monitor.
Refer to your monitor’s user manual for the
auto-adjust procedure.
On my notebook’s “Display Properties” screen, I do not
see an entry for the “Default Monitor on Belkin Notebook
Expansion Dock....”
1. Make sure that the Expansion Dock is powered on and
connected to the ExpressCard port.
2. Make sure that you have successfully installed the
software drivers as described in the “Installing the
Software Drivers” section, above.
3. Restart your notebook.
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My monitor shows an “Unknown Resolution Mode” or
similar message.
An error message might appear if the screen resolution is set
to a number that is not supported by either the Expansion
Dock or the external monitor. Select a lower screen
resolution until the Windows display appears on the monitor.
The external monitor connected through the
Expansion Dock is flickering.
Flickering is usually associated with CRT monitors and
caused by a low refresh rate. Always try and use the
maximum refresh rate available for your monitor.
Monitor refresh rates can be adjusted as follows:
1. Position the mouse anywhere on your notebook’s
desktop; right-click and select “Properties”.
2. On the “Display Properties” screen, click the
“Settings” tab.
3. To change the refresh rate, click “Advanced” and then
click “Monitor”.
4. Select a refresh rate from the “Screen refresh rate”
pull-down list. Be sure to select a refresh rate that is
supported for the resolution and color-quality settings,
as indicated in the table above. Click “OK” on the
“Monitor” tab.
5. Click “OK” to close the “Display Properties” screen.
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I cannot play a DVD using the Expansion Dock.
DVD playback is controlled by your notebook’s system and
by the DVD application, not by the Expansion Dock. Many
DVD-software packages are not capable of displaying a
video image on a secondary monitor using the Expansion
Dock’s Extended Mode. If you encounter this problem,
change the video mode to Mirror or Primary Mode and try
again. Belkin is actively working with DVD-player software
authors to enable more modes on their software. As of the
time of publication of this User Manual, however, the chart
below outlines the known video-playback capabilities of
many popular DVD-software packages.
Video Mode Mirror
Mode Extended Mode Primary Mode
WinDVD® 7.0 X X
PowerDVD 7.0 X X
Media Player Classic (6.4.8.4) X X X
DVD X Player (4.0) X X
Nero ShowTime (3.0.1.3) X X
KMPlayer (2.9.2.1100) X X
In Mirror Mode, if the external monitor screen goes blank
when you try to play a DVD, then your system and the
DVD application do not support DVD playback through the
Expansion Dock.
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In Extended Mode, if this message appears on the external
monitor screen—“Due to limitations of your notebook’s
display device, this video can only play back on one of
your monitors. Please, move the video window completely
onto that monitor.”—or, if an error message containing the
word “overlay” appears, we recommend that you move the
DVD-playback application to your notebook and restart the
application.
Ethernet Connection
My Ethernet connection is not working.
1. Be sure that the power adapter is plugged into the
Expansion Dock and into a working electrical outlet,
that the correct drivers are installed, and that the
network cable is connected to the Expansion Dock’s
Ethernet port.
2. On your notebook, open the Control Panel and select
“Network Connections”. Move the cursor over the
“Local Area Connection” icons. One icon will display
“USE 2.0 Fast Ethernet Adapter”.
3. Double-click on this icon. If the “Connection Status”
indicates a network connection, the port is correctly
configured and the Ethernet connection should
work properly.
4. If the status does not indicate a connection, test
the cable by plugging it into the network port on
your notebook. If the status still does not indicate
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network and is not related to the Expansion Dock. If the
status indicates a connection but there is still a problem
with the operation of your Ethernet device, a problem
might exist with the Expansion Dock. Please call Belkin
Technical Support at 800-223-5546 ext. 2263.
Network Connection
My network connection is not working.
In order to connect to some networks, you may have to
know the NIC-card address for the network card on the
notebook. Follow these steps to locate the address:
1. Make sure the Expansion Dock is connected to your
notebook using the ExpressCard cable.
2. Open the Control Panel on your notebook and select
“Network Connections”. The following icons are
displayed: Local Area Connection, Wireless Connection
(if your notebook has wireless capabilities), and Local
Area Connection x (where x is a number, such as 2,
3, or 4). The third icon corresponds to the network
connection for the Expansion Dock.
3. Right-click on that icon and select “Properties”.
4. On the “General” tab, look for the adapter name
containing “USB-to-Fast Ethernet Adapter”. Roll the
cursor over the adapter name to display the
NIC-card address.