Belkin AC1900 DB User manual

User Guide
Wireless AC+
Gigabit ROUTER
AC1900 DB
F9K1124
1

Contents
Getting Started.............................................................................................. 3
Quick Setup Guide.................................................................................................................3
Additional Capabilities ................................................................................ 19
Adding USB Devices............................................................................................................19
Getting to Know Your Router...................................................................... 24
Front Panel...........................................................................................................................24
Back Panel...........................................................................................................................25
Technical Details ......................................................................................... 27
Technical Features ...............................................................................................................27
Using Your Router....................................................................................... 28
Auto Update on Your Belkin Router .....................................................................................28
Updating the Router’s Firmware via the Web Interface ........................................................28
Resetting the Router ............................................................................................................30
Troubleshooting, Support, and Warranty ................................................... 32
Troubleshooting ...................................................................................................................32
Technical Support ....................................................................................... 35
Regulatory Information................................................................................ 37
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Getting Started
What’s in the Box
•AC1900 DB Wireless AC+ Gigabit Router
•Ethernet cable (attached to router)
•Power supply (attached to router)
•Network information card (attached to router)
Quick Setup Guide
Initial Setup
Where to Place Your Router
For the best results, place the router next to your modem in an open location, away from large metal
objects and magnets such as those found in speakers. Raising the router above floor level can improve
the strength of your wireless signal.
How to Set It Up
Connect Your AC1900 DB Router
Turn off your modem by disconnecting its power supply. Some modems have a battery backup; this will
need to be disconnected at this time as well.
Connect your router to your modem using the cable (already attached).
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Power up your modem by plugging in its power supply. If your modem has a battery backup, it can be
reconnected at this time; you may need to hold the reset button for 10 seconds. Power up your router by
plugging in its power supply.
4

Connect to Your Router
Retrieve the network ID card from the foot of your new Belkin router.
Can’t find the card? The default network name and password are also printed on the foot of the router.
Use your computer, tablet, or smartphone to connect to the wireless network shown on the network ID
card.
For information on how to connect your wireless devices, please see the “Connect Your Wireless
Devices” section on page 18.
When requested, please enter the password (security key) provided on the card.
When your device has connected to the router, use a browser to visit http://router/. The router
homepage will appear.
This image cannot currently be displayed.
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If the page does not load, then try visiting http://192.168.2.1 to see the router homepage.
Click or tap the Detect my connection button in green. (If you would rather set up the router manually,
click or tap the “set it up manually” link and proceed to page 10.)
After several moments, your router should automatically detect your Internet connection and restart. This
can take anywhere from 30 seconds to 3 minutes depending on your connection type.
If your router is unable to establish an Internet connection on its own, you may be asked to restart your
modem or provide a username and password if your connection requires one. Follow the on-screen
instructions provided.
Once your router is online, it will determine if there is a firmware update available and offer to install it.
Please allow up to 5 minutes for the firmware to update.
If there are no updates available, then setup will proceed.
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At the next screen you will be invited to change your network name and password. Re-using your
previous network name (SSID) and password makes connecting your existing devices to the new router
much easier.
If you decide to change these settings, then enter the new values and click or tap Save and Continue.
(Note: The password must be at least 8 characters long.)
If you changed your network name and password, make note of it on the service card located on the
foot of the router. You will then have to connect to the new network.
Please take this opportunity to register your router. This will help technical support if there is a problem
with your router.
This image cannot currently be displayed.
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Simply complete each of the required fields and click or tap Complete Registration. If you don’t want
to register right now, click or tap Register Later to proceed.
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At the next screen you can download optional software that was bundled with your router.
9

This screen shows you optional software that is available for your router, such as the USB software to
allow you to print through the router’s USB port. If you wish to download and install any of these
software programs, simply click on or tap the button appropriate for your device.
When finished installing optional software, click or tap Thanks, take me to the dashboard.
Your router is now set up and ready to use.
Using the WPS Button
1. Start WPS Push Button Connection (WPS PBC) on your computer or other Wi-Fi device that you
would like to connect wirelessly to your router. Often there will be a button for this purpose in
software that came with the device, or a physical “WPS,” “PBC,” or “Security” button on the
device itself.
2. Within two minutes, press the WPS button on your router and hold for two seconds.
The WPS light (small light above WPS button) will blink blue while it listens for your Wi-Fi device.
Once a connection is established, the light will turn blue and then go out. If a connection is not
established, the light will blink amber. You may repeat the process to try again.
You can repeat this process for each WPS-enabled device you’d like to add to your network.
Manually Set Up Your Internet Connection
Use a browser to visit http://router/. You can also try visiting http://192.168.2.1/. The router’s Welcome
page should appear.
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Click or tap the “Set it up manually” link. Please select the type of connection your ISP provides. Refer
to page 15 for a description of the connection types.
If the selected connection type requires additional information (such as an ISP username and password),
the system will ask you for it.
At the next screen you will be invited to change your network name and password. Reusing your
previous network name (SSID) and password makes connecting your existing devices to the new router
much easier.
If you decide to change these settings, then enter the new values and click or tap Save and Continue.
(Note: The password must be at least 8 characters long.)
If you changed your network name and password, make note of it on the service card located on the
foot of the router. You will then have to connect to the new network. Please refer to page 18 to do this.
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Click or tap Great, what’s next?
Please take this opportunity to register your router. This will help technical support if there is a problem
with your router.
Simply complete each of the required fields and click or tap Complete Registration. If you don’t want
to register right now, click or tap Register Later to proceed.
12

At the next screen you can download optional software that was bundled with your router.
13

This screen shows you optional software that is available for your router, such as the USB software to
allow you to print through the router’s USB port. If you wish to download and install any of these
software programs, simply click on or tap the button appropriate for your device.
When finished installing optional software, click or tap Thanks, take me to the dashboard.
Your router is now set up and ready to use.
The status of your Internet connection is shown in the upper left corner of the Router’s homepage.
If it does not say “Online,” troubleshooting information will be displayed.
Manually Configuring Your Router’s Internet from the Dashboard
To set up your ISP connection manually, select ISP Connection Type from the list under the header
WAN Settings.
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Dynamic Connection
Cable and fiber customers generally require a dynamic connection. Some DSL customers require a
PPPoE connection. Let’s try dynamic first. Select Dynamic from the menu that appears and click or tap
Next.
A host name is generally not required. Leave it blank and click or tap Save. The router will restart.
If after a few minutes your Internet status says “Online,” you’re done. You can surf the Internet.
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Note—If these steps do not work, try restarting your modem and repeating the process.
PPPoE Connection
Some DSL customers require a PPPoE connection. Select PPPoE this time and click or tap Next.
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Enter the username and password supplied by your Internet provider and click or tap Save. Ignore the
other fields unless required by your ISP. The router will restart.
If after a few minutes your Internet Status says “Connected,” you’re done. You can surf the Internet.
If these steps do not work, try restarting your modem and repeating the process.
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Connect Your Wireless Devices
•iOS
(iPhone, iPad, and iPod touch)
1. Open the Settings app and select the Wi-Fi menu item.
2. Select your wireless network from the list that appears there. If asked to do so, enter the
network password.
•Mac OS® X
Your Mac® provides a menu of available wireless networks at the right end of the menu bar.
1. Click on the icon showing wireless waves.
2. Select your wireless network from the list that appears there. If asked to do so, enter the
network password.
•Android™
(phones and tablets)
1. Open the Settings app and select Wireless and Network.
2. From there, select Wi-Fi to see the list of available networks.
3. Select your wireless network from the list. If asked to do so, enter your network password
•Windows® 7
Your computer provides a menu of available wireless networks at the right end of the task bar.
1. Left-click on the icon that looks like signal strength bars.
2. Select your wireless network from the list. If asked, enter your network password (network
key).
•Windows 8.1
1. Click the Wi-Fi network icon . The Network menu opens from the right side of the
screen, showing you available Wi-Fi networks and your current connection status.
2. Choose a network. If prompted, enter any additional required network information (such as
password).
•Windows 10
3. Click the Wi-Fi network icon . The Network menu opens from the right side of the
screen, showing you available Wi-Fi networks and your current connection status.
4. Choose a network. If prompted, enter any additional required network information (such as
password).
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Additional Capabilities
Adding USB Devices
Adding a Drive
You can share a USB hard drive or flash drive with other computers and devices within your network via
your router’s USB port. Once connected, you can share files and music.
Plug your USB hard drive into the USB port on the back of your router.
Notes—You can manually check the status of your shared drive by visiting the USB Print and
Storage Manager. If you have difficulty sharing a drive on your network, please see the
Troubleshooting section (page
32
) of this manual.
A few USB hard drives require more power than the router’s USB port provides. In these cases,
you may notice the drive failing to come on or remaining on for a short time. If your drive has an
optional power supply, please use it while the drive is attached to your router.
Adding a Printer
You can add a printer to your network via your router’s USB port. Once connected, you can print from
various computers and wireless devices within your network.
Plug your printer’s USB cable into the USB port located on the back of your router.
Notes—You can manually check the status of your printer by visiting the USB Print and Storage
Manager, found under the Belkin icon displayed in your system tray (Windows) or menu bar
(Mac). If you have difficulty sharing a printer on your network, please see the Troubleshooting
section (page
32
) of this manual.
Each computer that will use the printer must have both the Belkin software and the printer’s
driver installed. If the print driver is not installed, you will be asked to install it by the Belkin USB
Print and Storage Manager.
Adding Other USB Devices
Other USB devices may also be shared via your router. Plug your device into the USB port located on
the back of your router.
Computers running the Belkin USB Print and Storage Manager will be able to make use of the shared
device.
Optional Software
USB Print and Storage Center
The USB Print and Storage Center helps to manage and monitor the use of your USB printers, scanners,
hard drives, and other devices that are connected to your router’s USB port and shared across your
network.
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Guest Access
You can allow guests to use your Internet connection without joining your personal network. The
network name and password for the guest network is located on the network information card found
under the foot of your router.
A person using your guest network will be able to join without a password, but will be shown a login
page when they attempt to surf the Web. They will need to enter the guest password into this page to
continue.
Media Server by myTwonky
Media Server by myTwonky lets your router stream music, movies, and photos to different DLNA/UPnP
devices on your network.
In order to use Media Server by myTwonky, you will need to insert a USB storage device with media
content into a free USB port on the back of your router. Your router will begin to make your content
available to other devices on your network automatically.
If you want to configure Media Server by myTwonky, visit http://router/ and choose “Media Server.”
There are several settings in the configuration page:
1. DLNA Server: Enables or disables your media server
2. Server Name: The name under which other devices will see your content
3. Refresh: Re-scans your USB storage devices for media content
4. Shared Drives: Shows information about and status of each of your attached drives. You can
see the name of the drive, its capacity, and whether media is being served from it or not.
When you click Save, your router will save your changes.
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