bidgely EAGLE User guide

Bidgely Gateway Start Up Guide
Activating your Home and Business
Area Network (HAN) Device.
Step 1 Make sure you have the requisite software and hardware.
1) A free Ethernet port on a router directly connected to the Internet.
2) A PC or other device with a web browser.
Step 2 Power up your HAN Device.
1) Plug the Ethernet cable into a port on your router, and the other end into the Ethernet port on your device.
2) Plug the AC adapter into a nearby wall outlet, and plug the other end into the power socket on your device.
Ethernet port
power socket
3) Allow two minutes for the device to boot up. You should see
that 2 of the 4 status LED lights (power and Ethernet) are on
continuously. This indicates that the unit is functioning normally.
NOTE: For optimal performance, the HAN device must be located within 75 feet of the SmartMeter™.

Bidgely Gateway Start Up Guide
Step 3 Log into your PG&E My Energy account @ pge.com/myenergy.
Step 4 On the bottom of the Overview page, select Home And Business Area Network.
Step 5 On the HAN Dashboard, choose the account and address where you’d like
your HAN device to be linked. Click Register Your Device.

Activating Your Home and Business Area Network (HAN) Device
Step 6 A Device Registration page will appear. Please complete all required fields.
Step 7 On the Device Confirmation page, please review all information to make
sure it’s correct. If there’s an error, select Previous to return to the Device
Registration page and make the appropriate edits. Once you’ve confirmed
that all your information is correct, select Submit.
NOTE: The MAC Address/EUI and Install Code are
sequences of numbers and letters unique to each
device. They’re usually found on the device packaging
or labeling, but may also be in the device menu options.
When entering your address/code, please check
carefully for numbers and letters that look similar,
such as zero and O, and enter them correctly.
NOTE: Incorrect MAC Address/EUI and Install Codes
cannot be changed once submitted. Please double-
check to make sure they’re entered correctly.
Step 8 Your new HAN device is now registered! Next, click the Join Device button
to join your HAN device to the SmartMeter.
NOTE: You may join the HAN device to the SmartMeter
later by clicking the Join button on the HAN Dashboard.

Bidgely Gateway Start Up Guide
Step 9 On the Configuring Meter: Start Countdown page, click the Start button.
If you see the Join Device: Start Countdown page (Step 10),
click the Start button.
Before the counter reaches 0:00, the meter should be
configured. This can take up to four tries. Once the meter has
been configured, you’ll see a Configuring Meter: Success page.
Click the Join Device button.
Step 10 On the Join Device: Start Countdown page, click the Start button.
Before the counter reaches 0:00, your HAN Device
should join to the meter. This can take up to four tries.
If it doesn’t connect, troubleshooting steps will appear
on the screen.
Step 11 View your Electric Usage.
You can choose either Bidgely or EnergyVue to see your
electric usage. Follow the instructions below for the
one you choose.
1) Using Bidgely
Go to bidgely.com/pge2014
Create an account and follow the
instructions to see your usage.
2) Using EnergyVue
You should now be able to connect to your device using
a web browser. The computer running the web browser
must be connected to the same router or network as
the device and the computer must also be running
multicast Domain Name System (mDNS), which is
known as Bonjour on Apple computers. mDNS may be
already installed on your computer, as many printers
and Apple’s iTunes use this protocol. If you need to
manually install mDNS on your Windows PC, you can
find instructions at: http://support.apple.com/kb/DL999
Type the local web address of your device (found on
the Information Label) into the URL field of your web
browser and connect. When your web browser connects
to the device you should see the EnergyVue “Usage”
page. Information from the SmartMeter should now
be displayed.
For additional help and troubleshooting, please visit rainforestautomation.com/eagle_support or
call PG&E HAN Customer Service at 1-877-743-4357, Monday through Friday, 8 a.m. – 7 p.m.
Please understand that PG&E is not responsible for the accuracy or operability of the HAN Devices or the data you download to the HAN Devices or choose to share under applications or with websites
of third parties, such as the HAN Device manufacturer. PG&E cannot troubleshoot issues with HAN Devices or the services provided by the HAN Device manufacturer because they are manufactured or
provided by a third party. For HAN Device support please contact the manufacturer and discuss with them a resolution that addresses any problem you may have with the HAN Device or related services.
“PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. All rights reserved. August 2014 COT-0814-2820