Black Box AVS404-H User manual

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User Manual
Switch four or eight HDMI 2.0 and HDCP 2.2 compliant signals.
Video Matrix Switcher - 4K, HDMI, Audio, 4 x 4 or 8 x 8
AVS404 -H
AVS808 -H

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Trademarks Used in this Manual
Trademarks Used in this Manual
Black Box and the Double Diamond logo are registered trademarks of
BB Technologies, Inc.
Any other trademarks mentioned in this manual are acknowledged to be
the property of the trademark owners.

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FCC and IC RFI Statements/NOM Statement
FEDERAL COMMUNICATIONS COMMISSION AND
INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS
Class B Digital Device. This equipment has been tested and found to comply with
the limits for a Class B computing device pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. However, there is no guarantee that
interference will not occur in a particular installation. This equipment generates,
uses, and can radiate radio frequency energy, and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. If this equipment does cause harmful interference to radio or
telephone reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult an experienced radio/TV technician for help.
Caution:
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
To meet FCC requirements, shielded cables and power cords are required to connect
this device to a personal computer or other Class B certified device.
This digital apparatus does not exceed the Class B limits for radio noise emission from
digital apparatus set out in the Radio Interference Regulation of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de classe B prescrites dans le Règlement
sur le brouillage radioélectrique publié par Industrie Canada.

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NOM Statement
Normas Oficiales Mexicanas (NOM)
Electrical Safety Statement
INSTRUCCIONES DE SEGURIDAD
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes
de que el aparato eléctrico sea operado.
2. Las instrucciones de seguridad y operación deberán ser guardadas para
referencia futura.
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de
operación deben ser respetadas.
4. Todas las instrucciones de operación y uso deben ser seguidas.
4. Todas las instrucciones de operación y uso deben ser seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo,
cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca,
etc..
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales
que sean recomendados por el fabricante.
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea
recomendado por el fabricante.
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá
lo descrito en las instrucciones de operación. Todo otro servicio deberá ser
referido a personal de servicio calificado.
9. El aparato eléctrico debe ser situado de tal manera que su posición no
interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,
alfombra o superficie similar puede bloquea la ventilación, no se debe
colocar en libreros o gabinetes que impidan el flujo de aire por los orificios
de ventilación.
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor
como radiadores, registros de calor, estufas u otros aparatos (incluyendo
amplificadores) que producen calor.
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del
tipo descrito en el instructivo de operación, o como se indique en el
aparato.

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NOM Statement
12. Precaución debe ser tomada de tal manera que la tierra fisica y la
polarización del equipo no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal manera que no
sean pisados ni pellizcados por objetos colocados sobre o contra ellos,
poniendo particular atención a los contactos y receptáculos donde salen
del aparato.
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las
recomendaciones del fabricante.
15. En caso de existir, una antena externa deberá ser localizada lejos de las
lineas de energia.
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea
usado por un largo periodo de tiempo.
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean
derramados sobre la cubierta u orificios de ventilación.
18. Servicio por personal calificado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u
B: Objectos han caído o líquido ha sido derramado dentro del aparato; o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un cambio en su
desempeño; o
E: El aparato ha sido tirado o su cubierta ha sido dañada.

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Safety Precautions
Safety Precautions
WARNINGS:
• Do not dismantle the housing or modify the module. It may result in electrical
shock or burn!
• To prevent fire or shock hazard, do not expose the unit to rain or moisture, or install
this product near water.
• Do not remove the housing of the device. Opening or removing housing may ex-
pose you to dangerous voltage or other hazards.
• Spillage into the housing may result in fire, electrical shock, or equipment damage!
If an object or liquid falls or spills on to the housing, unplug the module immedi-
ately.
CAUTIONS:
• Unpack the equipment carefully and save the original box and packing material for
possible future shipment.
• Follow basic safety precautions to reduce the risk of fire, electrical shock and injury
to persons.
• Using supplies or parts that do not meet the products’ specifications may cause
damage, deterioration, or malfunction.
• Refer all servicing to qualified service personnel.
• Do not place any heavy items on the extension cable.
• Install the device in a place that is properly ventilated to avoid damage caused by
overheating.
• Keep the module away from liquids.
• Do not twist or pull by force ends of the optical cable. It can cause the unit to mal-
function.
• Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to
the device before cleaning.
• Unplug the power cord when the device is left unused for a long period of time.
• Information on disposal for scrapped devices: do not burn or mix with general
household waste, treat the devices as normal electrical wastes.

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Table of Contents
Table of Contents
1. Specifications ..............................................................................................8
2. Overview ....................................................................................................10
2.1 Introduction ....................................................................................10
2.2 Features ..........................................................................................10
2.3 What's Included..............................................................................10
2.4 Hardware Description .....................................................................12
2.4.1 Video Matrix Switcher - 4K, HDMI, Audio, 4 x 4
(AVS404-H) ........................................................................... 12
2.4.2 Video Matrix Switcher - 4K, HDMI, Audio, 8 x 8
(AVS808-H)............................................................................14
3. Installation..................................................................................................16
3.1 Usage Precautions...........................................................................16
3.2 Connection Diagrams .....................................................................16
3.3 Connection Procedure ....................................................................16
3.4 System Applications........................................................................17
4. Operation...................................................................................................18
4.1 IR Control........................................................................................18
4.2 RS-232 Control ...............................................................................19
4.2.1 Installing/Uninstalling the RS-232 Control Software ..............19
4.2.2 Basic Settings.........................................................................19
4.2.3 RS-232 Communication Commands......................................19
4.3 TCP/IP Control.................................................................................26
4.3.1 Control Modes.......................................................................26
4.3.2 Control the Switcher via TCP/IP Communications Software ..28
4.3.3 Control the Switcher via Web-Based GUI ..............................28
4.3.4 TCP/IP Configuration .............................................................39
4.3.5 GUI Update ...........................................................................39
4.4 Hardware EDID Management.........................................................40
4.5 Firmware Upgrade through USB Port .............................................41
5. Troubleshooting and Maintenance.............................................................43
5.1 Problems/Causes/Solutions .............................................................43
5.2 Contacting Black Box......................................................................47
5.3 Shipping and Packaging..................................................................47

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Chapter 1: Specifications
1. Specifications
Approvals
Standards HDCP 2.2, HDCP 1.4
Environmental
Operating Temperature 32 to 122° F (0 to 50° C)
Operating Humidity 10 to 90%
General
Audio Signal Dolby Digital, DTS, DTS-HD
EDID Management Built-in EDID data and manual EDID management
Resolution (Maximum) 4K x 2K, 1080p 3D
Transmission Distance 4K x 2K @ 60 Hz, < or = to 48 ft. (15 m)
Hardware
Connectors AVS404-H:
Input:
(4) HDMI Type A female,
Output:
(4) HDMI Type A female,
(4) 3.5-mm RCA (SPDIF audio),
Control Ports:
(1) 3.5-mm jack (IR IN),
(1) RJ-45 female (TCP/IP),
(1) 3-pin pluggable terminal block (RS-232);
AVS808-H:
Input:
(8) HDMI Type A female,
Output:
(8) HDMI Type A female,
(8) 3.5-mm RCA (SPDIF audio),
Control Ports:
(1) 3.5-mm jack (IR IN),
(1) RJ-45 female (TCP/IP),
(1) 3-pin pluggable terminal block (RS-232)
Dimensions 1.7"H x 17.2"W x 9.3"D (4.4 x 43.7 x 23.5 cm)
Weight AVS404-H: 3.89 lb. (1.77 kg);
AVS808-H: 4.31 lb. (1.96 kg)

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Chapter 1: Specifications
Power
AVS404-H Power Supply: 12 VDC, 2 A,
Consumption: 13.3 W (full load), 4.4 W (standby)
AVS808-H Power Supply: 24 VDC, 2.5 A,
Consumption: 32 W (full load), 2.2 W (standby)
Supported Resolutions
Display Ratio Resolutions
4K 4096x2160 (30,50,60 Hz), 3840x2160 (24,25,30 50 60 Hz)
21:9 2560x1080 (60Hz)
16:9 1920x1080(1080P 3D), 1600x900, 1366x768, 1280x720,
1024x576 (60Hz)
16:10 1920x1200, 1680x1050, 1440x900, 1360x768,1 280x800
(60Hz)
4:3 1600x1200, 1400x1050, 1280x1204, 1024x768, 800x600,
640x480 (60Hz)

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Chapter 2: Overview
2. Overview
2.1 Introduction
The Video Matrix Switcher - 4K, HDMI, Audio, 4 x 4 or 8 x 8 is a professional HDMI
Matrix Switcher that can switch four or eight HDMI 2.0 and HDCP 2.2 compliant
signals. It provides four or eight auxiliary audio ports for unembedded HDMI audio
output. It also uses powerful EDID management to ensure reliable AV distribution and
routing.
You can control the unit via front panel buttons, IR, RS-232, or TCP/IP (optional).
2.2 Features
• 4 x 4 or 8 x 8 HDMI matrix with four or eight unembedded HDMI audio ports;
• HDMI ports support HDMI 2.0 and signals up to 4K x 2K @ 60 Hz* and 1080p 3D,
comply with lower HDMI standards, and are HDCP 2.2 compatible.
*NOTE: This is limited to 4:2:0 in 4K x 2K @60 Hz.
• Transmit 4K x 2K @ 60 Hz signal up to 48 feet (15 m);
• SPDIF ports provide unembedded HDMI audio output;
• Uses powerful EDID management;
• Controllable via front panel button, IR, RS-232, and TCP/IP;
• LCD screen shows real-time I/O connection status;
• You can upgrade firmware through a Micro USB port;
• Installs in a rack.
2.3 What’s Included
Your package should include the following items. If anything is missing or damaged,
Your package should contain the following items. If anything is missing or damaged,
contact Black Box Technical Support at 877-877-2269 or [e-mail].
Your package should contain the following items. If anything is missing or damaged,
contact Black Box Technical Support at 877-877-2269 or [e-mail].