
Troubbleshooting
My controller won’t connect to my PS4
Please make sure that the controller is properly connected to your
PS4 and that the controller is powered ON.
If the controller still won’t connect properly, please power of your
controller, and press the reset button with a small pin. The Reset
button is located on the backside of the controller. Then repeat the
Pairing process from the start.
My Audio Jack is not working (PS4 Only)
Please make sure that the settings on your PS4 are correct. And that
any potential volume controller or mute button on your headset cable
aren’t turned all the way down or muted.
My Controller does not work with PC
Please make sure that the controller is connected to a working USB
port and that the controller is turned on. The Blackstar Orbit control-
ler should appear as “Wireless Controller” under Devices & Printers
Please note that if the controller is out of batteries it takes a while
for the low power PC USB-ports to charge the controller to a point
where it can be used while charging.
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