Blaupunkt Q SERIES User manual

Manual
Enjoy it.
IP-Alarm System
Smart Home Alarm
Home Portal Server for Blaupunkt Q-Series
Blaupunkt Competence Centre Security
For Q & Q-Pro Series

Table of Contents
Contents
1. Introduction and registration................................................................................................................................................................................3
1.1 Preparation....................................................................................................................................................................................................3
1.2 Registration...................................................................................................................................................................................................4
1.3 Handling error messages during registration..........................................................................................................................5
2. Operation through the web portal....................................................................................................................................................................6
2.1 Security............................................................................................................................................................................................................6
2.1.1 Sensors........................................................................................................................................................................................6
2.1.2 System Modes.......................................................................................................................................................................7
2.1.3 IP cameras................................................................................................................................................................................7
2.2 Automation..................................................................................................................................................................................................8
2.2.1 Device.........................................................................................................................................................................................8
2.2.1.1 Power switch....................................................................................................................................................9
2.2.1.2 Roller shutters 9
2.2.1.3 Thermostat and Radiator........................................................................................................................10
2.2.1.4 Smart Lights...................................................................................................................................................11
2.2.2 Room.........................................................................................................................................................................................13
2.2.3 Groups......................................................................................................................................................................................14
2.2.4 Scene........................................................................................................................................................................................15
2.2.5 Rule............................................................................................................................................................................................17
2.3 Live-Video...................................................................................................................................................................................................24
2.4 Event..............................................................................................................................................................................................................27
2.5 Settings.........................................................................................................................................................................................................28
2.5.1 Device Settings...................................................................................................................................................................28
2.5.1.1 Add device......................................................................................................................................................29
2.5.1.2 Update device list.......................................................................................................................................30
2.5.1.3 Remove device ...........................................................................................................................................30
2.5.1.4 Setting the devices....................................................................................................................................30
2.5.1.5 Walk-Test...........................................................................................................................................................32
2.5.2 Panel Setting........................................................................................................................................................................33
2.5.2.1 Security..............................................................................................................................................................33
2.5.2.2 Panel Settings...............................................................................................................................................35
2.5.2.3 Code...................................................................................................................................................................37
2.5.2.4 Time Setting..................................................................................................................................................38
2.5.2.5 Factory reset..................................................................................................................................................38
2.6 Account........................................................................................................................................................................................................39
2.6.1 Account settings...............................................................................................................................................................39
2.6.2 Notification............................................................................................................................................................................41
2.6.3 Service & Payment............................................................................................................................................................44
3. Operation of the mobile app Secure4Home............................................................................................................................................45
3.1 Log In.............................................................................................................................................................................................................45
3.2 Security.........................................................................................................................................................................................................46
3.3 Device............................................................................................................................................................................................................47
3.4 Home Automation................................................................................................................................................................................48
3.5 Camera..........................................................................................................................................................................................................52
3.6 Event..............................................................................................................................................................................................................53
3.7 Account........................................................................................................................................................................................................54

NOTE:
Information and illustrations are subject to change within the document. Blaupunkt reserves the right to
alter the specification and product design at any time without notice.
Firmware Updates:
The Q-Series includes an automatic FW upgrade service. (There is a daily FW upgrade service which keeps
your device up-to-date.). If you bought a new Q-Series product you should wait at least one working day,
so all the necessary updates are ready. If the device is updating, please don’t turn it off since it could harm
the Security System.
4. Troubleshooting and Reset to default settings.......................................................................................................................................57
4.1 Q-Hub............................................................................................................................................................................................................57
4.2 Motion detector......................................................................................................................................................................................58
4.3 Door/ Window Sensor.........................................................................................................................................................................58
4.4 Reset/ Reboot...........................................................................................................................................................................................58

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Blaupunkt Competence Centre Home Security
1. Introduction and registration
These instructions are intended to help you with the operation of your Blaupunkt Q Series Smart Home
Alarm System. You can download the Secure4Home app for free from the Apple Store or Google Play.
NOTE:
The system has to be connected to Ethernet and electricity at all times. Any problem with the
router and the connection to the network and power may disturb the operation of the system.
1.1 Preparation
Step 1:
Connect the panel to the internet router
with the included ethernet cable.
Step 2:
Connect panel to an electricity socket
with the included AC Adaptor. Flip the
Battery Power Switch to ON with a thin
screwdriver or pen.
Step 3:
Wait until the Power LED lights up.
Note:
The panel has to be connected to Ethernet and
electricity at all times. Any problem with the router
and the connection to the network and power may
disturb the operation of the system.
NOTE: As soon as the panel is connected and switched on, the server gives you 15 minutes in order
to complete the registration. If the registration is not completed within 15 minutes, please remove
the AC Adaptor and move the switch to the OFF position. Then restart by reinserting the AC Adap-
tor and switching to ON. You now have 15 more minutes to complete the registration.
IMPORTANT:
Be sure to read the quick start guide that comes with the kit. It contains important information and
helps to get the system up and running quickly.

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1.2 Registration
For computer registration, visit https://eu. bphomeconnect.com from your Web Browser and fol-
low the same steps as below. Avoid using Web Browsers as Microsoft IE Explorer/ Edge.
Step 1:
Please download and install the “Secure4Home” APP to your
Step 2:
Launch the Secure4Home app and select First Time Registration
Step 3:
Ensure that the panel is powered ON and connected to the router.
Step 4:
Follow the instructions on the screen and enter the required information.
Username and password need to have at least 8 characters.
Secure4Home
You will be asked to enter the MAC address of your Security System, which you
will find on the back of the panel. Please enter the last 6 digits of the MAC address.
Input a name for your security system and select the appropriate language and
country.
Step 5:
Once the registration ends choose your service plan. With the Premium Service Voucher code, you can try
out the Premium Service for free for one month. For more information on the premium service, please refer
to chapter 12 “Premium Service”.
Step 6:
Once the registration process is complete the server will send a confirmation e-mail to your registered e-mail
address. Follow the link on the e-mail and log in to the server. To do this, enter the registered username and
the registered password. Registration is now complete. If you do not receive a confirmation e-mail, please
check your spam folder.
The Secure4Home App is intended to register and manage your Security System from anywhere.
For conguration please refer to chapter 2. Operation through the Web Portal.

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1.3 Handling error massages during registration
If you receive an error message during or after registration, it may be due to one of the following reasons:
Server connection error: The panel can´t connect to the Home Portal Server. The panel is either
switched o or there are problems with the internet connection. Please check the power supply and
network status.
• Please check your firewall settings. Ports 5222, 8765 & 8080 TCP must be open and added to the
firewall exception list.
• Check the setting of the MAC address filter. The MAC address of your panel must be enabled in your
router.
• If you are using a dial-up Internet connection, your router must support the ADSL PPPoE function.
Registration time expired: As soon as the panel is connected and switched on, the server gives you 15
minutes in order to complete the registration. If the registration is not completed within 15 minutes,
please remove the AC Adapter and move the switch to the OFF position. Then restart by reinserting the
AC Adapter and switching to ON. You now have 15 more minutes to complete the registration.
Error with MAC address: Each MAC address can only be registered once. Otherwise, an error message will
be displayed. If you are the owner of the panel and have not previously registered this panel, please contact
Blaupunkt Support.
NOTE:
Using LTE routers and powerline adapters can cause problems.

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2. Operation through the web portal
2.1 Security
2.1.1 Sensors
To access the web portal, open a web browser and visit https://eu.bphomeconnect.com/ then log in with
your user and password.
The web portal includes all possible functions with the Q & Q-Pro series, including registration, user
administration, conguration of scenarios and rules, device settings and operation of the panel. This
guide will explain you through each area step by step.
The sensors list contains all devices that assume a safety function in the system, except the home automation
devices.
If there is any failure on a device (e.g. battery low, tamper open, supervision failure), the device will be
highlighted in red and the error will be displayed under the “Fault” column. Door contacts that are open will
also be highlighted in red and under the“Status” column will display “DC Open”.
Additionally, it is possible to manually take a picture with the PIR camera (IRC-S2 or IRC-P4) by clicking on the
button and a video recording with the Video camera (IPC-S1) by clicking on the button.
NOTE:
For a better experience, avoid using Web Browsers as Microsoft IE Explorer or Edge.
When logging in to the web portal you will be redirected to the Security menu. On this menu, you can have a
quick overview of your security system.

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Step 1: Step 2: Step 3:
2.1.2 System Modes
2.1.3 IP cameras
The IP Camera List will display a preview image for the IP Cameras (IPC-S1) learned in the alarm panel (up to 3
cameras). Click on the IP camera image to get to the IP Camera page and see the video live stream.
Disarm:
The Disarm Mode deactivates all
burglary sensors and will stop any
ongoing alarm.
Arm Away:
The Arm Away Mode arms all
burglary sensors. An alarm is
triggered as soon as a sensor is
activated. If a sensor has been
assigned the attribute Entry, an
Entry- Countdown is triggered,
so the user has time to disarm
the system and no alarm will be
triggered.
Arm Home:
Sensors that have been assigned
the Arm Home attribute, won’t be
activated if the system is switched
into the Arm Home Mode. Usually,
motion detectors in the interior
are assigned this attribute so that
you can move freely inside the
apartment while the doors and
windows are protected.
Click the System Mode Button that
you would like to activate. You
are now asked to enter the user
PIN-Code in order to confirm the
System Mode change.
Enter the PIN Code (default code:
1234). If the code is correct the
Mode change will be applied (Exit
Countdown will start depending
on your settings).
If Arming/Disarming has been
successful, the Home/Away
Button will light up.

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2.2 Automation
The Automation page provides access to the home automation features of the alarm system.
2.2.1 Device
All home automation accessories are displayed on this page. Here you can have an overview, manage and
use each of them individually.
To filter the devices:
Select “Switch”to display only power switches (PSM-S1 and PRM2-S1), scene selector (SSW-S1) and smart
lights (E.g. Phillips, Hue, Osram Lightify, Müller Licht Tint).
Select “HVAC” to display only thermostat (TMST-S1) and valve radiators (TRV-S1).
If there is any failure on a device (E.g. battery low, supervision failure), the device will be highlighted in red
and the error will be displayed under the“Fault” column.
On this page, it’s possible to do some basic operation as turning ON /OFF or dimming a device.

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2.2.1.1 Power switch
Power switch as PSM-S1 and PRM2-S1 can be switched ON / OFF manually by clicking the ON / OFF button.
In addition, for accessories that can measure energy (as PSM-S1), the current wattage and the current
consumption will be displayed under the Status column. Click on the 3 dots from the right to open a more
in-detail energy consumption chart. At the drop-down menu, you can choose to display the last 2 hours, 24
hours, 7 days or 30 days.

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2.2.1.3 Thermostat and Radiator
Thermostats as TMST-S1 or Radiators as TRV-S1 will display the current mode (Auto / Cool / Heat) and
temperature under the status column. Additionally, cooling and heating setpoints will be displayed.
Click on the 3 dots from the right to open and manage the thermostats. Select the operation mode between
Auto, Cool, Heat or Away.
Here the current temperature is shown and with the + and – you can change the desired heat / cool
temperature setpoint.
At the right-hand side, you can choose to switch the Fan between ON and Auto.
To create a schedule, click on Schedule in the bottom right-hand side of the screen.
Here you can create a schedule according to your needs. To do this, click on the settings wheel icon ,
select the desired day and click on the 3 bars from the right .
Select “Add time period”. Select a staring time, click “OK” and select the temperature.
It is possible to copy this setting to other days by clicking on “Copy to”and select
the desires days to copy. To save the schedule click on “save” at the bottom.
NOTE:
Radiators don’t have auto, cool or away mode, only heat mode is available.
NOTE:
The radiator TRV-S1 is usually installed at the corner of the room and near the heating pipe. As a result,
it’s temperature reading may deviate from room temperature at the centre of the room. Use the Setpoint
Offset function to compensate for the deviation.

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2.2.1.4 Smart Lights
The Q & Q-Pro panels are compatible with ZigBee smart lights such as Philips Hue, Osram Lightify, Müller Licht
tint. Other Zigbee smart lights brands might also be compatible but have not been tested by Blaupunkt and
complete compatibility cannot be assured.
NOTE:
To factory reset a Muller Licht Tint smart lights connect the Tint bulb to the AC. Then turn it ON / OFF 5
times until the bulb starts blinking.
Phillips HUE smart lights cannot be factory reset, please use only new Phillips HUE smart lights. Do not
use Phillips HUE bulbs that belong to a kit. Phillips HUB is not compatible.
1. At the left menu click on settings and enter your
pre-set Master Code. (default master code 1111).
2. Click on devices and press the (+) icon at the top
right corner to access the “Add Device” function.
3. Connect the Zigbee smart light to the AC and
turn it ON to send a learning signal to the panel.
4. The panel will detect the Zigbee smart light and
will emit a double beep tone. The web interface
will display the Zigbee smart light information.
5. Check the box in front of device info, then click
OK to add the device into the panel.
5. Go to the automation menu at the left to manage
the smart light.
The smart light must not be paired or connected to any other panel or HUB (Phillips HUB included). If the
smart light is paired to other panel or HUB, please perform a factory reset on the smart light.

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Smart lights can be switch ON / OFF manually
by clicking the ON / OFF button.
Slide the bar to change the light brightness
between 0% and 100%.
Click the 3 dots at the right to open the
advanced settings for RGB smart lights.
On the “Colour” sub-menu click on the colour
palette and choose between more than 16M
different colours the one you like the most.
Then click “Apply”at the bottom right.
On the “Whiteness” sub-menu you can choose
between warm and cool light. At the left will
be warm light (yellowish) and at the right cool
light (white). Then click “Apply”at the bottom
right.
On the pre-set sub-menu, it’s possible to select
some pre-set colours in order to change to the
desired colour in an easy and fast way.

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2.2.2 Room
In the room menu, you can assign each accessory to the appropriate room for easier management a room. (only
for Home Automation accessories). For example, you can map the accessories in a room to a specific group,
easily monitoring the status of all devices in a room.
• To add a room, press the button at the top right corner.
• Under Name field enter the name of the room. (E.g. Living Room).
• You can upload a suitable group picture under picture upload to replace
the standard picture. Click on the symbol , select a suitable image file
on your computer to upload the image.
• When the process is complete, click OK.
• Click on the checkbox of the accessories you want to associate with this
room.
• Click Add to save the room changes.
• To change the name or the image of a room, select the desired room and click the icon under the room
image.
• To delete a room, select the desired room and click the icon under the room image.
• To delete accessories from a room, select the desired room and click the icon top right corner of the
accessories list.
• To add accessories to a room, select the desired room and click the icon top right corner of the
accessories list.
NOTE:
An accessory can be linked only to one room. If an accessory is already
linked to a different room, it won’t appear on the add device list.

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2.2.3 Groups
You can add accessories of the same type to a group to manage all the accessories with a single command
(only for Home Automation accessories).
• Select the type of accessory you want to create a group of from the Device Type bar located at the top.
• On the left column press the button at the top right corner.
• Under Name field enter the name of the device group. (E.g. Living Room Lights).
• Click on the checkbox of the accessories you want to associate with this room.
• Click “Add”to save the group changes.
• To delete an accessory from a group, select the desired group and click the icon located at the top right
from the right column.
• To add an accessory from a group, select the desired group and click the icon located at the top right
from the right column.
• To change the name of a group, click the 3 dots at the
right of the group and select “Rename Group”.
• To delete a group, click the 3 dots at the right of the
group and select “Delete”.
On the left column, you would be able to see all the
groups for the selected device type. Use the buttons to
send an action to all the accessories from the group.
At the right column above the device list, some
device types will low the user to modify values for
all the accessories from the group. (E.g. dimming,
temperature setpoint or colour). Click the
icon to send the action.

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2.2.4 Scene
Use the Scene menu to configure pre-set actions for your Home Automation accessories. A scenario involves
a series of actions that can be triggered manually from the web portal, the app, Amazon Alexa/Google Home
or the scenario switch select (SSW-S1).
The maximum number of scenarios that can be created is 10.
2.2.4.1 Create a scenario
Step 1
Here you can create a scenario by clicking on the - Click symbol from the left column.
Step 2
Enter a name for the scenario.
Step 3
Choose an icon for the scenario that you can easily recognize.

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Step 5
Click Submit to confirm the scenario setting. The new scenario will now be displayed in the list.
Whenever you want to trigger a scene click Apply.
This is also possible via the app. For more information, refer to “Secure4Home App”.
Click on the icon and select which scenario
you want to delete.
Then confirm with OK to delete the scenario.
2.2.4.2 Delete a Scene
Step 4
For Action Type, select which action should be taken (e.g. Device action or Mode Change).
Optional: To add more than 1 action to a scene click the + icon at the right to add a new action for the cur-
rent scene. (You add up to 5 actions per scene).
NOTE: To bypass the 5-device action limit its possible a device group and select "Group action".
2.2.4.3 Edit a Scene
Select the scene you want to edit from the left
column. Then click on the icon from the
right column.

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2.2.5 Rule
You can use the “Rule” menu to congure your home automation rules. A rule includes triggers, condi-
tions, and actions. You have a variety of trigger mechanisms for the rule to choose from, which you can
optionally associate with a condition to perform one or more actions. You can add up to 5 actions per
rule and a maximum amount of 20 rules.
2.2.5.1 Create a Rule
Step 1
Click on the Icon to get to the Add Rule menu.
Step 2
Enter a Name for the rule.
Step 3
Select a Trigger to start the rule (e.g. Schedule).

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Step 4
Optional: Select up to 2 Conditions (e.g. arm mode).
If there are 2 conditions both conditions need to be met.
Step 5
Select an Action. (e.g. Device action).
To add more than 1 action to a rule click the + icon at the right to add a new action for the current rule. (up to
5 actions per rule).
Step 6
Click Save to confirm the rule setting. The new rule will now be displayed in the rule list.
NOTE: To bypass the 5 actions limit its possible to select a scene or a group as an action. Scenes already
have up
Example:

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2.2.5.2 Edit a rule
Step 1
Click on the rule, in the list to see the rule content.
Step 2
Click on the top right corner Icon to get to the Edit Rule menu.
Step 3
Now you can edit the rule.
Step 4
Click Submit to conrm the rule change.
Activate / Deactivate a rule
On the rule list click the ON / OFF switch button to activate or deactivate a rule.
A rule with the switch button green means that its activated and will start when the trigger and conditions
are met. While the switch button in grey means deactivated and won’t start even if the rigger and conditions
are met.