Blue Sky Network HawkEye 100A Quick start guide

HE100A
Firmware Upgrade Guide
Document Part# 300106
Version 1.0
April 2018
Chris Rice

HawkEye 100A Firmware Upgrade Guide
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TABLE OF CONTENTS
Notice............................................................................................................................................................3
Important Information....................................................................................................................................4
Firmware Upgrade ........................................................................................................................................5
Prerequisites .............................................................................................................................................5
Preparation................................................................................................................................................5
Load new firmware:...................................................................................................................................6
Verify Update ............................................................................................................................................7
Appendix A –Revision History......................................................................................................................8
Additional Assistance?..................................................................................................................................9

HawkEye 100A Firmware Upgrade Guide
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NOTICE
This guide is published and copyrighted by Blue Sky Network. All information and specifications in this
document are subject to change without notice. Nothing in this document is intended to create additional
or separate warranties or guarantees.
© 2015 Blue Sky Network, All Right Reserved.
Blue Sky Network, 5333 Mission Center Road., Suite 220, San Diego, CA 92108
Phone: [phone] | Fax: [phone]
[e-mail] | www.blueskynetwork.com

HawkEye 100A Firmware Upgrade Guide
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IMPORTANT INFORMATION
Please refer to the User/Installation guides for details regarding schematics and installation. Also, refer to
the user guides for instructions on how to operate the equipment. This guide should only be used as a
reference for the firmware upgrade process.
The most recent support documentation and downloads are available at:
https://blueskynetwork.com/support/
The most recent firmware is available by request from [e-mail]

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FIRMWARE UPGRADE
This document illustrates the necessary steps to perform a firmware update on the Blue Sky Network
HawkEye 100A head unit.
PREREQUISITES
Make sure you have the following items available before you begin:
1. HE100A Product you wish to upgrade.
2. HawkEye Link iOS or Android application.
PREPARATION
1. Ensure you are in a location where you have access to the internet and Bluetooth access to the
unit.
2. Power on the HE100A you wish to update and turn on Bluetooth.
3. Launch the HawkEye Link application and pair to the unit using Bluetooth.
4. Navigate to the status page and confirm the application shows the connected status with a recent
‘last updated date’
NOTE: The 100A does not need to be connected to a 7200A for the upgrade to be performed.

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LOAD NEW FIRMWARE:
1. Navigate to the “Settings” and scroll down to “Update Firmware”
2. Under “Product” select HE100A.
3. Under “Version” select the latest version unless you have a specific need to load an older version.
4. Click “Update”
5. Once the update is completed, reboot the unit.
6. The Firmware Update is now complete.

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VERIFY UPDATE
The best way to verify the firmware version on HE100A is to use the Hawkeye Link Application (available
at the iOS App Store and the Android Play Store).
1. Pair the HE100A to the smartphone via Bluetooth.
2. Open the HawkEye Link App.
3. Connect to the Hawkeye 100A device.
4. Within a few seconds, the firmware version should be updated to the expected version:
(Note that the version shown in this picture may not reflect the latest firmware version. Please
check on Blue Sky Network’s Support website for the latest released version.)

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APPENDIX A –REVISION HISTORY
Date
Revision
By
Description
2018-04-24
1.0
CR
Initial Implementation.

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ADDITIONAL ASSISTANCE?
Please do not hesitate to contact us via email or on the telephone number listed below. Thank you for
choosing Blue Sky Network.
Blue Sky Network, 5333 Mission Center Road., Suite 220, San Diego, CA 92108
Phone: [phone] | Fax: [phone]
[e-mail] | www.blueskynetwork.com