Boca Systems Complete IDE Series User manual

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Complete IDE Series: IDE100

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Before You Begin your Installation
The product you have purchased is designed to be
easily installed into most IBM PC or compatible
systems. Many products have large, easy-to-read
legends to allow for the easy configuring of the
product. This installation manual contains detailed
instructions. Most included software has automatic installation programs
to place the software correctly onto your computer. However, as all
computers are configured differently, you may be required to perform some
basic DOS or Windows tasks. If you are not familiar with basic DOS
commands such as DIR, CD, or EDIT, you should check your DOS manual, or
seek assistance from you local computer dealer to install the product.
How to get Technical Assistance
The dealer that you purchased this product or your
computer from is the first place you should go for
technical assistance. The dealer is usually the most
qualified source of help, and is most familiar with
your system and how this product should be installed. Many dealers have
customer service and technical support programs, with varying levels of
support offered, depending on your needs and computer knowledge. Please
contact the dealer first whenever a problem occurs.
If your Dealer Can’t Assist you
If you can’t get assistance from your dealer, the manufacturer provides
varying levels of technical assistance as summarized on the following page.

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Complete IDE Series: IDE100
The Standard Free Technical Support number is for quick answers to specific
inquiries on product features and technical questions (call 407-241-8088; M-F, 8
am to 6:30 pm EST). Direct access to technical support representatives is
provided on a limited basis. If you require immediate attention or in-depth
help with the installation of the product, please call our 900-priority support
number for service. This number gives you immediate access to senior-level
technicians. The number is 900-555-4900. You will be charged $2.00 per
minute. The charges will appear on your next phone bill.
Damaged or Missing Items
We use many world-class quality assurance programs to ensure the product
you purchased is of the highest caliber. Sometimes, however, a component
may be missing from the box, or is damaged or corrupt in some way. If this
happens, immediately return the entire package to your place of purchase so
you may exchange it for a new one. Your dealer should be able to provide you
with an exchange far more quickly than by contacting us directly. If for some
reason you are unable to return the product directly to its place of purchase,
refer to the “Servicing Your Product” and “Warranty” sections in this manual
for instructions.
AutomatedFax
Retrieval System
407-995-9456
Standard Free
Technical Support
407-241-8088
Priority Service
900-555-4900
Boca BBS
407-241-1601
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1
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On-Line Support!
CompuServe: GO BOCA
Internet:
email: [email protected]
on the World-wide WEB:
http://www.boca.org

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Contents
Section One: Introduction ...................................... 6
Section Two: Drive Addresses............................... 7
Section Three: Installation ..................................... 9
Appendix A: Servicing Your Boca Product ....... 11

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Complete IDE Series: IDE100
Section One: Introduction
Congratulations on purchasing the Complete IDE100 by Boca
Research. IDE technology provides the advantage of having the
fixed disk controller chips incorporated onto the drive itself. This
enables a faster disk access time when retrieving and recording
data. The IDE interface also provides more reliable performance
than the older MFM and RLL encoding standards.
The IDE100 supports two IDE hard drives and two diskette
drives.
Other features include:
• Diskette support for both 5.25-inch (360K and 1.2MB) and
• 3.5-inch (720K and 1.44MB)
• a 16-bit interface
• Connector for hard drive LED
• Hard drive primary/secondary selection, enable/disable, and
IRQ14/IRQ15
• Floppy drive selection and enable/disable.
Before going any further, please examine the IDE100 for any
visible damage which may have occurred during shipment. If
damage exists or if any items appear to be missing, please contact
the retailer from whom the IDE100 was purchased.

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Section Two: Primary/Secondary Drive
Addresses
The primary and secondary addressing jumper block is labelled
J4 and is used for both the hard drive interface (HDC) and floppy
drive controller (FDC). Primary addresses are set as shown
below. J4 would be configured as shown below if the IDE100
were the first or only hard and floppy drive controller in the
system.
Drive Addresses
Following are other common configurations:
1234567890123456
1234567890123456
1234567890123456
1234567890123456
1234567890123456
1234567890123456
1234567890123456
1234567890123456
1234567890123456
12345678901234
12345678901234
12345678901234
12345678901234
12345678901234
12345678901234
12345678901234
12345678901234
12345678901234
J2
1234567890123
1234567890123
1234567890123
1234567890123
1234567890123
1234567890123
1234567890123
40-pin cable to IDE drive 34-pin cable to floppy drive
Pin 1
Pin 1
FLOPPY DRIVE
IDE DRIVE
J1 J2
HDD-SEC
HDD-PRI
HDD-DIS
HDD-ENA
HDD/IRQ15
HDD/IRQ14
FDD/DIS
FDD/ENA
J3
DRIVE
LED
123456789012
123456789012
123456789012
123456789012
123456789012
123456789012
123456789012
J4

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Complete IDE Series: IDE100
HDD-SEC
HDD-PRI
HDD-DIS
HDD-ENA
HDD/IRQ15
HDD/IRQ14
FDD/DIS
FDD/ENA
HDD-SEC
HDD-PRI
HDD-DIS
HDD-ENA
HDD/IRQ15
HDD/IRQ14
FDD/DIS
FDD/ENA
HDD-SEC
HDD-PRI
HDD-DIS
HDD-ENA
HDD/IRQ15
HDD/IRQ14
FDD/DIS
FDD/ENA
J5
J5
J5
Default
configuration:
primary floppy
and primary
hard drive
Secondary hard
drive with floppy
controller
enabled.
Secondary
hard drive, but
NO additional
floppy support
is needed.
FDC is
disabled

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Section Three: Installation
Follow the directions below to physically install the IDE100 in
your system.
1. Power down the computer and remove the cover from the
system.
2. Select an empty expansion slot and remove the retaining screw
and dust cover. Firmly insert the IDE100 card, securing it with
the retaining screw.
NOTE: Depending on your system layout and preferences, it may be
easier to attach drive and LED cables before inserting the IDE100 into
the slot on the system board.
3. Attach the Drive Activity LED cable to the J3 connector. Attach
one end of the 40-pin cable to the hard disk drive in the system
and the other end to the J1 connector on the IDE100. When
connecting and configuring a second hard drive, refer to the
manufacturer’s documentation.
4. Attach one end of the 34-pin cable to the floppy drive in the
system and the other end to the J2 connector on the IDE100.
NOTE: When connecting cables, be sure that Pin 1 on the cable,
marked with a colored stripe (often red), matches up with pin 1 on the
board connector.
Installation

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Complete IDE Series: IDE100
5. Physical installation is complete. Power up the system and run
FDISK and FORMAT to prepare your hard disk drive for use.
If you connected the IDE100 to a NEW hard drive, power up the
system and run FDISK and FORMAT to prepare your hard disk
drive for use.
If you connected the IDE100 to an EXISTING hard drive,
simply power up the system and the controller will
automatically recognize the drive.

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Appendix A: Servicing Your Boca Product
If your IDE100 requires service, first contact the authorized IDE100
dealer from whom you purchased the board. If the dealer is unable to
assist you, contact Boca Research, Inc. directly, and then please follow
the instructions below.
1. When calling Boca Research Technical Support, have the following
information available:
1) computer model and manufacturer;
2) type, manufacturer, and model of each peripheral in your system;
3) part number (PN) on the Complete IDE100 (found on the back of the
board).
If you suspect a problem with a specific program or software
package, make note of the name, version or release number, and
manufacturer of the software.
2. Call Boca Research Technical Support Department between the hours
of 8:00 a.m. and 6:30 p.m. Eastern Time Monday through Friday at
(407) 241-8088. Atechnical support specialist will be available to
discuss and solve the problem(s) you are experiencing. Our electronic
BBS is available 24 hours a day at (407)241-1601 and will support
data transmission speeds up to 28.8K bps with settings of N, 8, 1. If
you have a modem, the modem may be helpful, especially during off
hours if you have a question about product settings or utilities.
If factory service is required, you will be given a Return Merchandise
Authorization (RMA) number. Please place this number on the
outside of the package when you return the item(s) for service, and
reference it on any correspondence included in the package. BOCA
RESEARCH WILL RETURN ANY PRODUCT THAT IS NOT
ACCOMPANIED BY AN RMA NUMBER.
Servicing Your Boca Product

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Complete IDE Series: IDE100
3. Refer to the Warranty Statement if the product is covered under the
five-year Boca Research, Inc. Limited Warranty.
4. Certain parts will not be covered under the Boca Research Limited
Warranty. Dealer installed parts are warranted by the dealer. Parts
that you have installed yourself are covered only by supplier’s
warranties. In these cases, Boca Research can identify which parts are
defective, but will not replace such parts until specific written
authorization is received from you. The cost of parts and labor
involved in making such repairs will be billed to you C.O.D.
5. When sending a board to Boca Research for repairs, please be sure to
include
• The Complete IDE100 (board only)
• a copy of the original invoice
• your return street address
• your phone number
• the RMA number cited above
Package the product securely in a container equivalent to the original
packaging, and insure the package against loss or damage during
transit. Shipping charges must be prepaid; C.O.D. shipments will not
be accepted. Please use the address below for all correspondence:
Boca Research, Inc.
RMA Department — RMA #___________
1601 Clint Moore Road
Boca Raton, FL 33487
6. If the repairs done on your board were covered by the warranty,
Boca Research will return it prepaid via UPS ground.

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Limited Warranty
Boca Research, Inc. (BRI) warrants to the original buyer of this BRI product that the hardware is free of
defects in materials and workmanship for a period of five (5) years from the date of purchase from BRI
or an authorized dealer (“the Warranty Period”). Should the product fail to be in working order at any
time during the five-year period, BRI, will at its option, repair or replace this product as described
below, provided that in BRI’s sole determination the part or product has not been abused, misused,
repaired, or modified.
All products will be serviced and returned via ground at no charge to customers DURING the first year
of service.
All returns for limited warranty service require a Return Merchandise Authorization (RMA). All
customers are required to demonstrate proof of purchase when requesting an RMA. The period of
warranty commences on the date of purchase. A dated copy of the sales slip must be included with the
returned merchandise.
Products which require Limited Warranty service during the warranty period should be delivered to
BRI at the address in the Appendix (Servicing Your Boca Product) with proof of purchase, copy of
canceled check (if any), and the Return Merchandise Authorization (RMA) number provided by BRI
Technical Support. Refer to the Appendix in this manual. Replacement parts or complete products will
be furnished on an exchange basis only. Replaced parts and/or products become the property of BRI.
If the returned product is sent by mail, the purchaser agrees to prepay shipping charges, insure the
product or assume the risk of loss or damage which may occur in transit, and to use a shipping
container equivalent to the original packaging. BRI does not make any warranties in respect to the
product, either expressed or implied, including no implied warranties of merchantability or fitness for
a particular purpose, except as expressly provided in this agreement. If any labor, repair, or parts
replacement is required because of accident, negligence, misuse, theft, vandalism, fire, water or other
peril; or because of conditions outside of specifications, including, but not limited to, electrical power,
temperature, humidity or dust; or by moving, repair relocation, or alteration not performed by BRI, or
by any other cause other than normal use, the warranty and maintenance obligations provided herein
shall not apply.
BRI SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES OR FOR LOSS, DAMAGE, OR EXPENSE DIRECTLY OR INDIRECTLY ARISING
FROM CUSTOMER’S USE OF OR INABILITY TO USE THE EQUIPMENT EITHER SEPARATELY
OR IN COMBINATION WITH OTHER EQUIPMENT, OR FOR PERSONAL INJURY OR LOSS OR
DESTRUCTION OF OTHER PROPERTY, OR FROM ANY OTHER CAUSE.
This warranty shall not be applicable to the extent that any provision of this warranty is prohibited by
any Federal, state, or municipal law which cannot be preempted. This warranty gives you specific legal
rights, and you may also have other rights which vary from state to state.

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Complete IDE Series: IDE100
FCC Compliance
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to
radio or television reception. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.”
CHANGES OR MODIFICATIONS TO THIS EQUIPMENT NOT EXPRESSLY
APPROVED BY THE MANUFACTURER COULD VOID YOUR AUTHORITY TO
OPERATE THE EQUIPMENT.
Copyright
©1995 Boca Research, Inc. All rights reserved. No reproduction of this document in any
form is allowed without permission in writing from Boca Research, Inc. Boca Research is
not liable for any damages resulting from technical or editorial errors or omissions
contained in this document. The information in this manual is subject to change without
notice. Revisions to the product(s) described in this manual may occur at any time
without prior notice.
Trademarks
All Boca Research products are trademarks of Boca Research, Inc. All other references to
computer systems, software, and peripherals use trademarks owned by their respective
manufacturers.
Publication Date: August, 1995
Printed in the U.S.A. IDE100.PM5

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Complete IDE Series: IDE100
Manual Part # 9453
Rev. 2.0
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