Bosch WAT28402TC User manual

en-us Use and Care Manual, Installation Instructions
Washer
WAT28402TC

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Welcome to Your New Washer!
Congratulations on your selection of a new Bosch washer
for your laundry needs. We are confident you will enjoy the
superior performance and reliability.
Please do not hesitate to contact our Customer Service
department if you have any questions or comments with
your new washer.
Thank you for choosing Bosch.
Visit our web site at www.bosch-home.com.tw for more
information and to view a selection of our products.

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Table of contents en-us UseandCareManual,InstallationInstructions
Important information ................................................... 4
Purchase information ........................................................... 4
Customer Service ................................................................. 4
Your washing machine is intended for ........................ 5
Safety Definitions .......................................................... 6
IMPORTANT SAFETY INSTRUCTIONS ........................ 7
Introduction to your new washer ................................. 8
Standard features and helpful information ...................... 8
Special features .................................................................... 8
Environmentally friendly use of your washer ................... 8
Dimensions and clearances required .......................... 9
Appliance dimensions ......................................................... 9
Length of power cord and water supply hoses .............. 9
Installation types ................................................................... 9
Installation instructions .............................................. 11
Introduction ......................................................................... 11
Tools needed ..................................................................... 11
Waste disposal .................................................................. 12
Parts provided with your washer .................................... 13
Set up on a pedestal with drawer .................................. 13
Installation checklist .......................................................... 13
Importance of installing on a solid, level floor ............. 14
Remove the transport bolts ............................................. 14
Water connections ............................................................ 15
Leveling the washer .......................................................... 18
Electrical connection ........................................................ 19
Transporting the washer .................................................. 20
Getting to know your appliance ................................. 21
Operating Instructions ................................................ 22
Before doing any laundry with your washing
machine ............................................................................... 22
Before loading your first load of laundry ...................... 22
Using the cycle selector to choose a wash cycle ...... 22
Changing default cycle settings ..................................... 22
Selecting additional cycle settings ................................. 22
Loading the laundry .......................................................... 23
Filling the detergent and additives compartments ..... 23
Starting the cycle ............................................................... 24
Child lock ............................................................................ 25
Selecting a different cycle ............................................... 25
Pausing/Adding a garment to the cycle ....................... 25
Cancel cycle ....................................................................... 25
Cycle end ............................................................................ 25
Removing laundry/switching the appliance off ........... 25
Signal ............................................................................ 26
Laundry ........................................................................ 27
Preparing the laundry ....................................................... 27
Sorting the laundry ............................................................ 27
Identifying and treating stains ......................................... 27
Laundry detergents and additives ............................. 28
Adding the correct amount of HE detergent ............... 28
Program selection table ............................................. 29
Starching ............................................................................. 30
Dyeing/bleaching .............................................................. 30
Soaking ............................................................................... 30
Default Program and Option settings ....................... 31
Changing the temperature range ................................... 31
Changing the spin speed range .................................... 31
Finish in ............................................................................... 31
Additional Program Option settings ......................... 31
Extra Rinse +1, +2 ................................................................. 31
Prewash PW ......................................................................... 31
SpeedPerfect G............................................................. 31
Cleaning and maintenance ......................................... 32
Cleaning the housing and control panel ...................... 32
Cleaning the drum ............................................................ 32
Descaling the washer ....................................................... 32
Cleaning the detergent dispenser tray ......................... 32
Cleaning the water inlet strainers .................................. 32
Cleaning the drain pump ................................................. 34
Troubleshooting .......................................................... 35
Emergency door lock release ........................................ 35
General Troubleshooting ................................................. 35
Error messages ................................................................. 38
Customer service ........................................................ 39

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Important information
Important information Purchase information
Please take a moment to record the following basic
information about your new Bosch washer.
This information will be helpful in the event you need to
contact Customer Service or would like to order
accessories or replacement parts.
The E-Nr. (model number) and the FD (serial number)
are found on the rating plate label.
see illustration
The model number includes the slash and a two digit
number (eg: "/27"). Please be sure to include the final 2
digit number when filling in your model number. This
helps make sure any parts you may need are correctly
matched to your specific machine.
Date of Purchase:___/___/_____
Where Purchased:___________________________
E-Nr. :_________/____ (ex: WFVC5330US/27)
FD :_______-_______ (ex: FD 9005| 90001)
Customer Service
Your washer does not require any special care other than
the maintenance and care mentioned in this manual. If
you have a problem with your washer, please consult
~Troubleshooting; Page 35
This may save you money. If a technician comes out to
advise you of information that is in the Troubleshooting
table you may be charged, even if your washer is still
under warranty.
If service becomes necessary, contact your dealer or our
Customer Service Department. Do not attempt to repair
the appliance yourself. Any work performed by
unauthorized personnel may void the warranty.
If you are having a problem with your washing machine
and are not pleased with the service you have received,
please follow these steps:
1. Contact the dealer or our Customer Service
Department and explain to them why you are not
satisfied. This will usually correct the problem.
2. If after working with the dealer or our Customer
Service Department the problem still has not been
resolved to your satisfaction, please call us at:
0800-368-888
When calling the Customer Service Department please
have the following information available:
▯E-Nr. (model number, example: WTVC3300UC/27)
▯FD (serial number)
▯Date of Original Purchase (receipt required)
▯Date Problem Occurred
▯Explanation of Problem
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Your washing machine is intended for
Your washingmachineisintendedfor ▯Only household use and in a non-commercial
environment.
▯Household use only washing machine-washable
textiles
▯Washing with common cold and hot (maximum 60 °C)
tap water and commercially available detergents and
cleaning products suitable for use in washing
machines.
▯We recommended detergents designed specifically
for front loading washing machines.
NOTICE: Do not use chlorine bleach!
▯When measuring all detergents/stain removers/
laundry care products be sure to follow the
manufacturer's instructions.
▯The washer can be operated by people with reduced
physical, sensory or mental capabilities, and by people
with little experience or knowledge if they are
supervised or were trained by a responsible person.
▯Children may not do any laundry without supervision.
▯Keep pets away from the washer.
▯Set-up conditions:
Ambient temperature: 0-40 °C
Relative humidity: under 95%
▯Installation by qualified installers.
▯Installation in accordance with all regulatory
requirements; if in doubt have the appliance installed
by a specialist familiar with these requirements.
Read the use and set-up instructions and all other
information included with the washer and act
accordingly.
Keep documents for future use.