BROSTREND AC1 User manual

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User Manual
www.trendtechcn.com
BrosTrend™ AC Wireless Dual Band USB Adapter
For Models No.:AC1/AC2/AC3/AC4
Version No.: V1.2
BrosTrend
™

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Table of Contents
Part 1: Working on Windows PC------------------------------------------------------------P2
1. Hardware Installation-------------------------------------------------------------------------P2
2. Install Driver on Your PC--------------------------------------------------------------------P3
3. Connect to Your WiFi Broadband Network----------------------------------------------P5
4. Frequently Asked Questions for Windows PC-----------------------------------------P7
Part 2: Working on MAC OS X----------------------------------------------------------------P8
1. Hardware Installation-------------------------------------------------------------------------P8
2. Install the Driver and Utility-----------------------------------------------------------------P8
3. Join A Wireless Network------------------------------------------------------------------P13
4. Uninstall the Driver and Utility on MAC OS X-----------------------------------------P18
5. Frequently Asked Questions for MAC OS X Only-----------------------------------P19
Part 3: Frequently Asked Questions for Windows and MAC---------------------P20
Part 4: Others-------------------------------------------------------------------------------------P22

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Dear Customer,
Thanks a lot for choosing BrosTrend WiFi adapters.
Please follow the below steps to install your AC Wireless Dual Band USB adapter; we
here introduce the installation steps on Windows PC and MAC OS X.
If you need further assistance, please send email to [e-mail] and we
will reply to you as soon as possible. Thanks for purchasing BrosTrend WiFi products!
We love our customers!
--------------------------------------------------------------------
With Best Regards!
BrosTrend WiFi Products Technical Support Team
Part 1: Working on Windows PC
1. Hardware Installation
1.1 Turn on your PC, insert BrosTrend USB WiFiAdapter to USB port of your PC
.
Note: After you insert the BrosTrend USB WiFi Adapter into USB port of your PC,
in case you see the below interface, please click the Cancel button.
1.2 Insert the driver CD from the package into the CD-ROM of your PC, find the
corresponding driver for the operating system of your PC. If your PC cannot run
the CD, please visit our website www.trendtechcn.com to find your model number
and then download the driver of it.

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2. Install Driver on Your PC
2.1 Important Notice:
In case your PC has integrated WiFi adapter, please turn it off before installing
driver for BrosTrend USB WiFi adapter. Otherwise, you will not know which WiFi
adapter is working for you and these WiFi adapters may cause conflict with each
other.
Meanwhile, please uninstall the WiFi driver of your other WiFi adapter before
installing driver of BrosTrend USB WiFi adapter; In case you install two or more
WiFi adapter drivers in one PC, it may cause conflicts between these drivers and
cause the WiFi adapter fail to work. You can find the installed WiFi adapter drivers
and un-install it in the Control PanelInstall and Un-Install Software. While
please DO NOT uninstall the driver of the WiFi adapter integrated on your PC,
you just need to turn it off.
Below are steps for installing BrosTrend USB WiFi Adapter driver on your
Windows PC:
2.2 In the CD, please find the correct driver for your operating system, open the folder
to find and double click this Setup button:
2.3 Please follow the on-screen instruction to finish the installation of driver.
2.3.1 In the below interface, please wait, please do NOT click the “Cancel”
button; otherwise, installation will stop;

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2.3.2 In the below interface, please click "Next" button to continue with the
installation;
2.3.3 In the below interface, please wait
2.3.4 In the below interface, please wait;
2.3.5 In the below interface, please select "Yes, I want to restart my computer
now." and then click the "Finish" button to restart your computer. When

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your computer is turned on again, the driver will be installed on your
computer successfully and you can start to use BrosTrend USB WiFi
adapter;
3. Connect to Your WiFi Broadband Network
You can manage your BrosTrend USB WiFi Adapter and connect it to your WiFi
broadband network by using the Windows Integrated WiFi network management tool.
And for Windows 8.1/8/7/Vista/XP, you can also use the BrosTrend USB WiFi Adapter
integrated Realtek WiFi Management tool to manage your WiFi network.
3.1 Use Windows Integrated WiFi Network Management to Connect your
BrosTrend USB WiFi Adapter to your WiFi Network. We here take Windows 8
as example.
3.1.1 Click the icon on the bottom right corner of your desktop.
3.1.2 Select your wireless network from the list, click Connect and then follow
onscreen instructions. You need to input your WiFi key to connect to your WiFi
network.

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3.1.3 When your wireless network is connected successfully, the following screen
will appear.
3.1.4. Note:
3.1.4.1 If you cannot find the icon , please move your mouse to the top right
corner of you desktop, select SettingsControl PanelNetwork and
InternetNetwork and Sharing CenterChange Adapter Settings, right click
Wi-Fi and select Connect/Disconnect.
3.1.4.2 If you cannot find your wireless network from the list, please make sure
that your PC is not under Airplane mode as Airplane mode disables your Wi-Fi
function.
3.1.4.3 If the Wi-Fi network which you connect to does not have the Internet
access, then you will get a Restricted status and a yellow exclamation mark will
appear in the wireless icon in your system tray (lower-right corner).
3.1.4.4 If you are using Windows XP and cannot find its wireless management
function, please make sure that you have enabled its wireless management
function which is called Wireless Zero Configuration services on your XP.
3.2 Use BrosTrend USB WiFi Adapter WiFi Management tool to Connect to your
WiFi Network
3.2.1.1 You can also use the “Realtek 11n/11AC USB Wireless LAN Utility”to
manage BrosTrend USB WiFi Adapter and connect it to your WiFi
network.
3.2.1.2 Please double click the icon of on your desktop to open the
software, follow the on-screen instruction to Search your WiFi network,

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Input the WiFi Key (WiFi Password), and then Connect to the WiFi
Network.
3.2.1.3 Once you are connected to the WiFi network successfully, your
information for this Network will be stored in this software, you can find
it in “Profile”; Every time when you turn on your PC, BrosTrend USB
WiFi Adapter will connect to your WiFi network automatically with
these information stored. In case you connect to more than one WiFi
networks successfully, you can choose the corresponding Profile of
them in this software.
4. Frequently Asked Questions for Windows PC
4.1 Ask: I plug BrosTrend USB WiFi Adapter to the USB port of my PC and it
does not work. What shall I do?
Answer: One of the below may cause the BrosTrend USB WiFi Adapter fail to
work, please check and try one or more of the below solutions:
4.1.1 Please try another USB port of your PC.
4.1.2 Please make sure that you have installed the driver on your PC. This
adapter support the below Operating Systems, you need to install the
correct driver for it:
-Windows:Win10 32/64, Win8.1 32/64, Win8 32/64, Win7 32/64, Vista
32/64, XP 32/64, 32Bit or 64Bit OS
-MAC OSX
-Linux
4.1.3 Please make sure that you are not installing more than one WiFi adapter
drivers in one PC, this will cause BrosTrend USB WiFiAdapter fail to work
though you have installed driver for it. Please remove other WiFi adapters’
drivers before installing driver for BrosTrend USB WiFi adapter. While
please DO NOT uninstall the driver of your WiFi adapter which is
integrated on your PC. You can find more about this in Part 2.1.
4.1.4 Please make sure that you did not Disable BrosTrend USB WiFi Adapter
in the Network configuration of your PC. You need to make sure that it is
Enabled. You can check this on your PC as below:
NetworkPropertiesOn the left hand side of the menu, click “Change
Adapter Settings”Find BrosTrend USB WiFi Adapter under the name of
“Realtek 8812AU/8811AU Wireless LAN 802.11ac USB NIC”, put your
mouse on it and click the right button of your mousePress Enable to
turn BrosTrend USB WiFi Adapter ON, then it works; If press Disable you
will turn BrosTrend USB WiFi Adapter OFF and it will not work.
4.1.5 In case the LED of BrosTrend USB WiFi Adapter is on, this indicates that
the driver is installed on your PC. You need to refer to the solution in Part
4.1.3 and Part 4.1.4
4.1.6 In case the LED of BrosTrend USB WiFiAdapter is NOT ON, this indicates
that the driver is NOT installed correctly on your PC or adapter is not plug
correctly on your PC. You need to refer to the solutions in Part 4.1.1, Part

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4.1.2 and Part 4.1.3.
Part 2: Working on MAC OS X
We here take MAC OS X 10.9 as example for introducing the installation steps. Please
note that the steps may vary slightly on other versions of MAC OS X.
1. Hardware Installation
Please plug BrosTrend WiFi USB adapter to any USB port of your MAC, we
suggesting plugging into the USB port with more open space for better WiFi signal
reception.
2. Install the Driver and Utility
2.1 Download the Driver and Utility
Important Notice: Product comes with small size of CD, in case your MAC does
not support running CD of small size, please DO NOT insert this small CD into
your MAC; instead, please go to our website www.trendtechcn.com to download
the latest driver for MAC OS X, in case you cannot find it on our website, please
send us email at [e-mail] to get the latest driver.
2.2 Install the Driver and Utility
2.2.1 After you download the driver, please click the below to unzip and extract
the driver:
2.2.2 After you unzip the driver, you may find that it includes drivers for different
version of MAC OS X; in this case, please find the corresponding version
of driver for your MAC OS X. And then find and click the Installer as figure
below to start the installation:

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2.2.3 In the screen below, please click “Continue”
2.2.4 In the screen below, please also click “Continue”:
2.2.5 In the screen below, please select your language, we here take English as
example and then click the “Continue”button:

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2.2.6 In the screen below, please select “Agree”
2.2.7 In the screen below, please firstly click “Install for all users of this computer”
and then click the “Continue”button.

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2.2.8 In the screen below, please click “Install”:
2.2.9 In case you have setup password for your MAC OS X, you need to input
this pass word in the screen below and then click “Install Software”:
2.2.10 In the screen below, please click “Continue Installation”:

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2.2.11 When you see the below screen, please wait for the driver to install
automatically:

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2.2.12 Congratulations! When you see the below interface, installation is
successful, please click “Restart”to restart your MAC; After you restart
your MAC, you are able to use this BrosTrend USB WiFi adapter.
3. Join A Wireless Network
3.1 Turn the WiFi Adapter Integrated Inside your MAC Off
3.1.1 Before using BrosTrend USB WiFi adapter, you can turn the WiFi adapter
integrated inside your MAC OFF by clicking the “Turn Wi-Fi Off” button in
the screen below, which is on the top right of your MAC desktop.
3.2 Join A New Wireless Network with BrosTrend USB WiFi Adapter
3.2.1 After you turn off the WiFi adapter integrated in your MAC, please go to
your desktop and click the icon below to start the newly installed “Wireless

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Network Utility”:
3.2.2 In the interface below, please click “Available Network”, find your Wi-Fi
network, and then double click to select it:
3.2.3 And then please input your Wi-Fi Network Key in the screen below, please
make sure that you input the same Wi-Fi Network key twice, and then click
the “OK”button.
3.2.4 After you input the correct WiFi Network Key, your MAC will be connected
to your Wi-Fi network successfully and you can see the below interface:

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3.2.5 Also, in the “Available Network”in the screen below, you can see that the
Wi-Fi network with “*”is the one that you are currently connected to:
3.2.6 Manage My WiFi Network Profiles: For all the Wi-Fi networks which you
connected to successfully, their network information including the Wi-Fi
network names and Wi-Fi keys are stored in the utility automatically, you
can shift between them by double clicking their name in the list below, you
do not need to input Wi-Fi key again when you reconnect to them. Actually,
this utility will enable your MAC to connect to one of them automatically for
WiFi Internet connection every time when you start using your MAC again.

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3.2.7 In the above interface, you can select a profile and:
3.2.7.1 See that the one with “*” in the front is the WiFi network you are
currently connected to.
3.2.7.2 Press the “Apply”button and you will be connected to the selected
WiFi network. No need to input WiFi network key again here.
3.2.7.3 Press the “Remove”button, the selected Wi-Fi network will be deleted
from your utility and your MAC will not connect to it automatically; in
order to connect to it again, you need to go to the “Available Network”,
select this WiFi network and input WiFi Network Key to connect to it
again
3.2.7.4 Press the “Edit”button to change the WiFi Network Key information of
this selected WiFi network in case its WiFi key is changed
3.3 Check my WiFi Connection Speed with my Wireless Router
3.3.1 By clicking the “Link Status”you will see the below screen with the
connection information between BrosTrend USB WiFi Adapter and your
WiFi router, including the Link Speed (also called connection speed), WiFi
Signal Strength, WiFi Channel, SSID (WiFi network name), Security Type
etc.

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3.3.2 By clicking the “Open Network Preferences”in the screen below, you will
see all the Network information about your MAC
3.3.3 In the interface below, you can see all the WiFi adapters installed on your
MAC, the one marked in green color is BrosTrend AC Wireless USB
adapter, due to a displaying bug, it is being displayed as “802.11 N NIC”;
actually, it is an “802.11 AC NIC”, you can judge this by seeing its WiFi
connection speed as we introduced in “Link Status”in Part 3.3.1 above.

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3.3.4 In the interface below, the one marked in Orange color is the Wi-Fi adapter
integrated in your MAC, you can click the “Turn Wi-Fi ON/OFF”to control it
here also.
3.4 Turn BrosTrend Wi-Fi ON or OFF
3.4.1 In “Link Status”in the screen below, once you click the “Turn Radio Off”,
your BrosTrend USB WiFi Adapter will be turned off and you will be
disconnected from the current WiFi network and not able to connect to
other WiFi network either. You need to click this button to Turn it ON again
to make it work for you. In case your BrosTrend USB WiFi adapter is not
working properly, you can check this button also.
4. Uninstall the Driver and Utility on MAC OS X
4.1 You can uninstall the BrosTrend USB WiFi Adapter driver and Wireless Network

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Utility by using the software that you downloaded, please click the Software as
below, follow the on screen instruction to uninstall it step by step:
5. Frequently Asked Questions for MAC OS X Only
5.1 Ask: I plug the BrosTrend USB WiFi Adapter to the USB port of my MAC and
it does not work, what shall i do?
Answer: Please check one or more of the below:
5.1.1 Please make sure that you have installed the driver on your MAC and the
LED of the BrosTrend USB WiFi Adapter is blinking when you plug it to the
USB port of your MAC; When the LED is on or blinking, this indicates that
you install the driver successfully and the USB WiFi adapter can work on
your MAC; otherwise, it indicates that you have not successfully installed
the driver on your MAC and the BrosTrend USB WiFi Adapter is not
working properly on your MAC. In this case, please uninstall and then
install the correct version of driver again on your MAC.
5.1.2 Please make sure that you are installing the right version of driver for your
MAC OS X; as we have different versions of drivers for different versions
of MAC OS X, in case you install the wrong one, it DOES NOT work for
you, you need to install the correct one.
5.1.3 Please try another USB port on your MAC.
5.1.4 Please do not connect BrosTrend USB WiFi Adapter to your MAC through
USB extension cable, some low quality USB extension cable or some
USB extension cable which is too long will cause the USB WiFi adapter
fail to work. Please connect BrosTrend USB WiFi Adapter to USB port of
your MAC directly.
5.1.5 Please make sure that you have not turned off BrosTrend in the Wireless
Network Utility. You can find instruction on turning ON/OFF BrosTrend
USB WiFiAdapter in Part 3.4.1 in this manual. Please turn it ON.
5.1.6 Please make sure that you have turned OFF the WiFi adapter integrated
on your MAC. You can find steps on this in Part 3.1.1 in this manual. In
case you turn both of BrosTrend USB WiFi Adapter and the WiFi adapter
integrated in your MAC on, you will not be able to identify which WiFi
adapter is working for you.
5.1.7 Please make sure that your WiFi network is Internet enabled, you can
check this by using your smart phone or tablet to connect to the same WiFi
network as your MAC. If your smart phone is able to connect to Internet
via the sameWiFi network and your MAC cannot, the WiFi on your MAC is
not working properly; In case your smartphone cannot visit Internet when
connecting to the same WiFi network as your MAC, this indicates that your