BT Diverse 2000 User manual

The Diverse 2000 Pocket Phone is
not compatible with the Diverse 1000
Diverse 2000
Pocket Phone
user guide
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Check that your Diverse 2000
Pocket Phone is complete.
When you unpack you should have:
•Diverse 2000 Pocket Phone
•Battery pack
•Handset belt clip
•Battery compartment cover
For your records
For warranty purposes, proof of
purchase is required, so please keep
your receipt.
See page 41 for more information about
your handset PIN.
Please open this page for an
‘at a glance guide’ to your Diverse 2000
Pocket Phone.
Date of purchase:
Place of purchase:
Purchase price:
My Pocket Phone PIN is:
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12
ABC 3
DEF
4
GHI 5
JKL 6
MNO
7
PQRS 8
TUV 9
WXYZ
#
✱0
R
.
a A
1 2
At a glance
Belt clip
Display
Option buttons
Lets you select from the
menu options on the display.
Phone
Used to make and
answer calls.
End Call (red)
Lets you end calls and
cancel procedures.
Menu
Brings up the menu on
the display.
Power
For switching the hand-
set ON and OFF.
Recall
For use with switchboards
and BT Select Services.
Battery compartment
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In this guide
At a glance 1
Introduction 4
Setting up 7
Using the Diverse 2000
Pocket Phone 11
Registering a new
Diverse 2000 Pocket Phone
with the base station 12
Changing the settings
of your Diverse 2000
Pocket Phone 36
Additional Features 41
Maintenance 49
Help 50
Technical information 54
Index 56
3
Hints and tips boxes
In this user guide, we have included
helpful tips and important information
shown in grey boxes.
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Introduction
Please read the instructions carefully
before use and retain this user guide for
future reference. This guide covers the
basic features of the Diverse 2000
Pocket Phone. For comprehensive
instructions see your main Diverse user
guide(s) supplied with the base station.
Building up a phone system.
You can add further handsets to build
up a comprehensive and easy-to-use
cordless telephone system. Up to 6
separate handsets (8 with Diverse
2-line and Diverse ISDN) can be used
with each Diverse base station; and
each handset can itself work from six
base stations.
4
As this product is rechargeable,
it is normal that a certain amount of
heat will be produced in its day to day
operation. Whilst this is entirely safe,
we would advise against placing the
phone on antique, veneered or wooden
surfaces as damage may occur.
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WARNING
1 Use only approved rechargeable
battery packs. Never attempt to
use other batteries or conventional
batteries. Using such batteries
could lead to a short circuit or
destroy the battery casing.
Replacement battery packs are available
from the Diverse Helpline on
0345 90 80 70 and your local BT shop.
2Do not try to use any power supply
except the one provided, otherwise you
may permanently damage your Diverse.
It will also result in non-compliance with
EN41003: 1993, and will invalidate the
approval given to this apparatus.
3Do not use non-BT charging stations;
this could damage the batteries.
4Research has shown that in certain
cases, medical equipment can be affected
by cordless telephones. A distance of
at least one metre should therefore be
observed between the telephone and
medical equipment.
5The Diverse 2000 Pocket Phone can also
interfere with other electrical equipment
e.g. answering machines, TV and radio
sets, clock radio/alarms and computers
if placed too close. It is recommended
to place your Diverse 2000 Pocket
Phone at least one metre away from such
appliances to avoid any risk of
interference.
6If you wear a hearing aid, please note
that the Diverse system works by
sending radio signals between the base
station and handset. These signals can
interfere with hearing aids, causing a
humming noise.
5
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6
WARNING cont.
7There is a slight chance that your phone
could be damaged by an electrical
storm. We recommend that you unplug
the base station from the mains during
storms.
8Do not use your phone in bathrooms,
near fire or water, or in areas where
there is a danger of explosion.
9Clean the handset with a base station
with a damp (not wet) cloth or antistatic
wipe. Never use a dry cloth as this may
cause a static shock.
10 Do not dispose of your batteries in
normal household rubbish and do not
place in water or a fire. Please dispose
carefully.
11 When scrolling through the handset
lock menu you will see the display
(DSS) NUMBER. Under no circumstances
should you try to amend or store this
number as this may stop you from
dialling emergency numbers when the
handset is locked.
Approved battery packs
Use only the rechargeable battery packs
from BT Shops and the Diverse Helpline on
0345 90 80 70.
General cleaning
Simply clean the handset and base station
with a damp (not wet) cloth or antistatic
wipe. Never use a dry cloth as this may
cause a static shock. Never spray cleaning
fluid directly onto the telephone.
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7
Setting Up
Follow these steps to get your
Diverse 2000 Pocket Phone ready
for use.
1 Install the rechargeable
battery pack in the handset.
Slide off the battery compartment cover.
Insert the battery pack (C39153-Z7-C3/
Item code: 871459).
Slide the battery compartment
cover shut.
2. Fit the handset belt clip
Fit the belt clip onto the back of the
handset.
Slot Tab
1
2
3
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Place the handset in the charging unit.
Make sure that the contacts on the
bottom end of the handset are touching
both charging contacts.
When the handset battery is charging,
the green CHARGING light comes on.
When the handset has been charging
for 16 hours, the Diverse 2000 Pocket
Phone is ready for registration.
Use your Pocket Phone without
switching it off or charging it until you
hear the battery warning beep.
This makes sure that the battery pack
and handset are correctly adjusted to
each other.
8
Battery display when inserting or
replacing a battery
When you replace the handset battery
with one that has been fully charged,
the battery indicator will not show full
until the next charge cycle has been
completed. Charge the handset until the
battery registers full again. From then
on the display will be correct.
3. Charge the handset battery
for at least 16 hours.
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Battery performance
Batteries become warm during
charging. This is normal and not
dangerous. As charging is controlled
electronically by the Diverse 2000
Pocket Phone, this means you can
replace the handset back on the base
station or charger at any time without
overcharging.
Under ideal conditions, the handset
battery should give approximately
9 hours talktime or 90 hours standby
on a single charge.
Please note that the lifespan of
rechargeable batteries depends on how
heavily they are used. However, over
time, their capacity to recharge will
begin to diminish and they will
eventually need replacing.
9
Getting the most from
your battery.
From time to time, run the battery
down until you hear the battery
warning beep. This helps the battery
last longer and give you optimum
performance.
Normal battery charging time
After charging your Diverse 2000
Pocket Phone for the first time
(16 hours), normal charging time for
the handset battery is approximately
7 hours.
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Battery display when inserting or
replacing a battery.
When you replace the handset battery
with one that has been fully charged in
another handset, the battery indicator
will only show 33% or 66% power.
Charge the handset until the battery
registers full charge again. From then
on the display will be correct.
10
You can use up to 6 handsets with the
Diverse base station or (8 handsets with
the Diverse 2-Line or Diverse ISDN
base stations).
Each new handset you purchase must be
registered at the base station.
Each handset has a range of up to
300 metres outside in ideal conditions,
and up to 50 metres in buildings,
depending on the type of construction.
Battery low warning
An LCD on the handset display shows
the current charging level. When the
battery is almost flat a beep sounds and
the display shows the empty battery
symbol. Displays showing that charging
is in progress are listed below:
Battery pack fully charged
Battery pack at 66%
Battery pack at 33%
Battery pack empty
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Using the Diverse
2000 Pocket Phone
Switching on/off and locking
the keypad
To switch on
•Press and hold down the PWR
button for about a second. The
display comes on.
To lock the keypad
This prevents you accidentally
operating the handset’s keypad when
carrying it around. You can receive
calls, but cannot make calls.
•Press the PWR button briefly.
To unlock the keypad
•Press the PWR button briefly.
You can now use the keypad again.
To switch off
•Press and hold the PWR button
for about a second until the display
goes blank.
11
PWR
PWR
PWR
PWR
The handset can only be switched off
when it is not in idle state (ie. during a
call or displaying a menu).
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Your Pocket Phone offers a menu
driven display. You enter menu lists
by pressing the MENU button. The
OPTION buttons below the screen allow
you to select options within each menu
and make adjustments to their settings.
The options shown on the display are
indicated by symbols as follows:
12
Display
Option buttons
Menu button
DIRECTORY
UP/DOWN
LEFT/RIGHT
GO BACK ONE STEP
INTERNAL CALLS
LAST NUMBER REDIAL
SELECT/CONFIRM
CANCEL
MORE OPTIONS
CLEAR CHARACTER
-
-
–
–
–
–
–
▲▼
RED
OK
➜
➞➞
<>
GO BACK
INT
Registering a new
Diverse 2000 Pocket
Phone with a base
station
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To register your Pocket Phone...
...at a Diverse 1010, 1015, 2010
or 2015 base station.
Press and hold down the grey button
at the base station until you hear the
beeps (after about 10 seconds)
...at a Diverse 2-line or ISDN
base station
Press the green LED button. The LED
flashes during the registration process.
...then, at the handset
If this is the first time you are using
the Pocket Phone, the screen displays
REGISTRATE? Complete the following
steps within the next minute:
•Press the OK button.
•Enter the base station code
(default setting = 0000).
Display shows BASE1.
•Press the OK button.
Display shows all available
internal numbers.
•Enter the internal number you want
for your Pocket Phone. The handset
is now registered and ready for use.
To register your Pocket Phone to a
second or more base stations see page
46.These are also the steps to follow
if you want to register to only one base
station but do not want it to appear on
the display as BASE 1.
13
RED
OK
You can quit any menu at any time
by pressing the END CALL button.
To go back one step, press the GO BACK
button.
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Making and receiving calls
To make a call
•Dial the number you want.
Use the CLEAR CHARACTER button
to correct any number you press by
mistake.
•Press the PHONE button.
The number is dialled.
or
•Press the PHONE button.
You hear the dial tone.
•Dial the number you want.
To end a call
•Press the END CALL button.
or
•Simply replace the handset on the
base station or charger.
To answer a call
•Press the PHONE button.
or
•Lift the handset off the base station
or charger.
14
➜
The default setting is for an immediate
connection to callers when lifting
the handset from the base station or
charger. This is called Auto Talk.
It can be deactivated so that you
always have to press the PHONE button
to answer a call.
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To redial one of the last five numbers
The last five numbers dialled are saved.
•Press the REDIAL button.
•Press the DOWN button to highlight
the number you want.
•Press the PHONE button to dial.
To redial the last number
•Press the PHONE button.
•Press RECALL. The number is
automatically dialled.
Making internal calls
To make an internal call
•Press the INT button.
Your own extension number
is displayed.
•Dial the handset number you want.
To call all other handsets registered
to the same base station
•Press the INT button.
•Press the COLL.CALL or *button.
All handsets are called. You talk to
the first person to answer.
15
▼
➞➞
RCL
INT
INT ✱COLL.CALL
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Transferring calls
To transfer an external call to
another handset
During an external call:
•Press the INT button. (If INT is not
displayed on the screen, select
Internal from the menu by pressing
the MENU button then the DOWN
button until Internal call is
highlighted.)
•Dial the internal extension number
required, the extension called will ring.
•Press the END CALL button or
replace the handset on the base
station either before or after the
handset answers. The call is
transferred.
If the handset does not answer,
call is automatically returned to your
handset.
16
INT ▼
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Using the Directory
Your Diverse 2000 Pocket Phone
has a Directory which stores up to 100
names and numbers in the memory
(the longer the name, the more
memory will be used).
You can use the Phone Book to look up
names and numbers and dial directly.
To add a name and number to
the Directory
•Press the DIRECTORY button.
Display shows ——— if the phone book
is empty, otherwise the names in
alphabetical order.
•Press the MORE OPTIONS button.
•Press the DOWN button to highlight
NEW ENTRY
•Press the OK button.
•Enter the name:
(see Entering names and numbers
page 18).
•Press the RIGHT button to move the
cursor to the next line.
•Enter the number.
•Press the MORE OPTIONS button.
•Press the DOWN button to highlight
SAVE ENTRY
•Press the OK button to confirm.
17
-
-
–
–
–
–
–▼RED
OK >
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Entering names and numbers
There are three lines in your display
for entering information.
1st line for the name (maximum 16
characters) 2nd and 3rd lines for the
number (maximum 32 characters)
Upper and lower case
•Press the *button to switch
from lower to upper case for one
character.
Controlling the cursor
•LEFT/RIGHT BUTTONS are used to
move the cursor to the right and
left. When you have entered the
name, move the cursor to the right
until it goes to the next line where
the number can be entered.
Letters are entered by pressing
the relevant button repeatedly.
For example, to store the name
JOHN:
•Press 5on the keypad until J
appears in the display.
•Then press 6on the keypad until
the display shows O.
•Enter the H by pressing 4on
the keypad until Happears on
the display.
•Press 6on the keypad until
Nappears on the display.
The whole name is now entered.
18
4
GHI 5
JKL 6
MNO
✱
<>
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Delete
Press the CLEAR CHARACTER button
to delete the character to the left of the
cursor. Hold down the button to keep
deleting characters automatically.
Insert
Characters are inserted to the left of
the cursor. Position the cursor and
add the character required.
To dial a number stored in
the Directory
•Press the DIRECTORY button to open
the phone book.
•Press the DOWN button to scroll
through the names or find the
required name by using the keypad
to enter the first letter of the name.
•Press the PHONE button to dial
the number.
To change an entry
•Press the DIRECTORY button.
•Press the UP/DOWN buttons to scroll
to the entry you want or find the
required name by using the keypad
to enter the first letter of the name.
•Press the MORE OPTIONS button.
•Press the DOWN button to highlight
EDIT ENTRY
•Press the OK button
•Change the name and number
as required.
•Press the MORE OPTIONS button.
•Press the DOWN button to highlight
SAVE ENTRY (or CANCEL if you don’t
want to save the changes).
•Press the OK button to confirm.
19
▲▼
-
-
–
–
–
–
–
▲▼RED
OK
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