Cafe CTW900M User manual

Owner’s Manual

Write the model and serial numbers here:
Model # _______________________________
Serial # _______________________________
You can find them on a label located on the backside
of the lower drawer front.
49-2000685 Rev. 1 06-20 GEA
Electric Warming Drawer
Model: CTW900M and CTW900P
Contents
Safety Information...............................3
Using the Warming Drawer
Features......................................5
Operating Tips .................................6
Care And Cleaning
Cleaning The Warming Drawer ....................9
Installation Instructions .........................10
Troubleshooting Tips ...........................16
Limited Warranty...............................17
Accessories ...................................19
Consumer Support .............................20
Owner’s Manual & Installation Instructions
Español
Para consultar una version en español de este manual de instrucciones,
visite nuestro sitio de internet cafeappliances.com.
TM

249-2000685 Rev. 1
THANK YOU FOR MAKING CAFÉ A PART OF YOUR HOME.
We take pride in the craftsmanship, innovation and design that goes into every Café product, and
we think you will too. Among other things, registration of your appliance ensures that we can deliver
important product information and warranty details when you need them.
Register your Café appliance now online. Helpful websites are available in the Consumer Support
section of this Owner’s Manual. You may also mail in the pre-printed registration card included in the
packing material.
TM

49-2000685 Rev. 1 3
SAFETY INFORMATION
READ AND SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
WARNING Read all safety instructions before using the product. Failure to follow these instructions may result
in fire, electrical shock, serious injury or death.
WARNING IMPORTANT SAFETY NOTICE
All warming drawers can tip and injury could result if not properly installed.
To prevent accidental tipping of the warming drawer, attach it to the wall with an anti-tip brace as described in
the Installation Instructions.
WARNING GENERAL SAFETY INSTRUCTIONS
Ŷ 8VHWKLVDSSOLDQFHRQO\IRULWVLQWHQGHGSXUSRVHDV
described in this Owner’s Manual.
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grounded by a qualified installer in accordance with
the provided installation instructions.
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of your warming drawer unless it is specifically
recommended in this manual. All other servicing
should be transferred to a qualified technician.
Ŷ %HIRUHSHUIRUPLQJDQ\VHUYLFHGLVFRQQHFWWKH
power supply at the household distribution panel by
removing the fuse or switching off the circuit breaker.
Ŷ 'RQRWOHDYHFKLOGUHQDORQH²FKLOGUHQVKRXOGQRW
be left alone or unattended in an area where an
appliance is in use. They should never be allowed
to climb, sit or stand on any part of the appliance.
Ŷ CAUTION Do not store items of interest
to children in cabinets above a warming drawer -
children climbing on the warming drawer to reach
items could be seriously injured.
Ŷ 8VHRQO\GU\SRWKROGHUV²PRLVWRUGDPSSRW
holders on hot surfaces may result in burns from
steam. Do not let pot holders touch hot heating
elements. Do not use a towel or other bulky cloth in
place of pot holders.
Ŷ 1HYHUXVH\RXUDSSOLDQFHIRUZDUPLQJRUKHDWLQJ
the room.
Ŷ 'RQRWWRXFKWKHKHDWLQJHOHPHQWVRUWKHLQWHULRU
surface of the warming drawer. These surfaces
may be hot enough to burn even though they are
dark in color. During and after use, do not touch,
or let clothing or other flammable materials contact
any interior area of the warming drawer; allow
sufficient time for cooling first. Other surfaces of
the appliance may become hot enough to cause
burns. Potentially hot surfaces include the warming
drawer vent opening, surfaces near the opening
and crevices around the warming drawer door.
Ŷ 'RQRWKHDWXQRSHQHGIRRGFRQWDLQHUV3UHVVXUH
could build up and the container could burst,
causing an injury.
Ŷ 'RQRWXVHDOXPLQXPIRLOWROLQHWKHZDUPLQJGUDZHU
bottom. Foil can trap heat or melt, resulting in
damage to the product and a shock or fire hazard.
Ŷ $YRLGVFUDWFKLQJRULPSDFWLQJJODVVGRRUVRUFRQWURO
panels. Doing so may lead to glass breakage. Do
not cook on a product with broken glass. Shock, fire
or cuts may occur.
Ŷ 7KHSXUSRVHRIWKHZDUPLQJGUDZHULVWRKROG
hot cooked foods at serving temperature (greater
WKDQ)%DFWHULDZLOOJURZLQIRRGZKLOHLW
is below 140°F. Therefore, always start with hot
food; cold food cannot be heated or cooked in the
warming drawer.

449-2000685 Rev. 1
SAFETY INFORMATION
READ AND SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
WARNING KEEP FLAMMABLE MATERIALS AWAY FROM THE WARMING DRAWER
Failure to do so may result in fire or personal injury.
Ŷ 'RQRWVWRUHRUXVHIODPPDEOHPDWHULDOVLQRUQHDU
a warming drawer, including paper, plastic, pot
holders, linens, wall coverings, curtains, drapes and
gasoline or other flammable vapors and liquids.
Ŷ 1HYHUZHDUORRVHILWWLQJRUKDQJLQJJDUPHQWVZKLOH
using the appliance. These garments may ignite if
they contact hot surfaces, causing severe burns.
Ŷ 'RQRWOHWFRRNLQJJUHDVHRURWKHUIODPPDEOH
materials accumulate in or near the warming
drawer. Grease in the warming drawer or near the
warming drawer may ignite.
WARNING IN THE EVENT OF A FIRE, TAKE THE FOLLOWING
STEPS TO PREVENT INJURY AND FIRE SPREADING
Ŷ 'RQRWXVHZDWHURQJUHDVHILUHV1HYHUSLFNXSD
flaming pan. Ŷ ,IWKHUHLVDILUHLQWKHZDUPLQJGUDZHUVPRWKHUWKH fire by closing the warming drawer door and turning
the warming drawer off or by using a multi-purpose
dry chemical or foam-type fire extinguisher.
WARNING WARMING DRAWER SAFETY INSTRUCTIONS
Ŷ 6WDQGDZD\IURPWKHZDUPLQJGUDZHUZKHQRSHQLQJ
the warming drawer door. Hot air or steam which
escapes can cause burns to hands, face and/or eyes.
Ŷ.HHSWKHZDUPLQJGUDZHUYHQWXQREVWUXFWHG
Ŷ.HHSWKHZDUPLQJGUDZHUIUHHIURPJUHDVHEXLOGXS
Grease in the warming drawer may ignite
Ŷ3ODFHZDUPLQJGUDZHUUDFNVLQGHVLUHGORFDWLRQZKLOH
warming drawer is cool. If rack must be moved while
warming drawer is hot, do not let pot holder contact
hot heating element in warming drawer.
Ŷ'RQRWOHDYHLWHPVVXFKDVSDSHUFRRNLQJXWHQVLOV
or food in the warming drawer when not in use.
Items stored in a warming drawer can ignite.
How to Remove Protective Shipping Film and Packaging Tape
Carefully grasp a corner of the protective shipping film
with your fingers and slowly peel it from the appliance
surface. Do not use any sharp items to remove the film.
Remove all of the film before using the appliance for the
first time.
To assure no damage is done to the finish of the product,
the safest way to remove the adhesive from packaging
tape on new appliances is an application of a household
liquid dishwashing detergent. Apply with a soft cloth and
allow to soak.
NOTE: The adhesive must be removed from all parts. It
cannot be removed if it is baked on.

49-2000685 Rev. 1 5
Features
USING THE WARMING DRAWER: Features
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The warming drawer will keep hot, cooked foods at serving temperature. Always start with hot food. Do not use to
heat cold food other than proofing yeast dough, crisping crackers, chips or dry cereal.
Control Knob
The warming drawer controls are hidden with the drawer
shut. Open the drawer. The controls are on the right side
of the front frame.
To use the warming drawer, press the
ON/OFFVZLWFKWRWKH21SRVLWLRQ
Slide the moisture selector control to
the open or closed setting (See the
Moisture Selector section).
Turn the control knob to the desired setting.
ON Signal Light
7KH21VLJQDOOLJKWLVORFDWHGEHORZWKH212))
VZLWFKDQGJORZVZKHQWKH212))VZLWFKLVLQWKH21
SRVLWLRQ,WVWD\VRQXQWLOWKH212))VZLWFKLVPRYHGWR
the OFF position.
7KH21VLJQDOOLJKWLVYLVLEOHWKURXJKWKHOLJKWYLHZHULQ
the drawer front panel when the drawer is closed. This is
a reminder that the heat is on.
Moisture Selector
The moisture selector is located on the inside front of the
drawer.
To keep foods moist, slide the moisture selector control
away from the control knob. This closes the vent and
seals the moisture inside the drawer. With the vent
closed hot foods stay moist and soft.
In this setting condensation may occur around the inside
edge of the drawer.
To keep foods crisp, slide the
moisture selector control to the
right towards the control knob.
This opens the vents and
allows the moisture to escape.
With the vents open, it is
normal for moisture to collect
on surfaces above the
warming drawer.
PROOF ............ 75–95°F
LOW .............. 140–160°F
MED............... 160–195°F
HIGH .............. 195–230°F
&RQWURO.QRE
212))6ZLWFK
216LJQDO/LJKW
Rating Plate
216LJQDO/LJKW
9LHZHU/HQV
Warming Drawer
Moisture Selector
(on back of panel)
HIGH
PROOF
MED
LOW
Moist
Closed
Vent
Crisp
Open
Vent

649-2000685 Rev. 1
Operating Tips
Rack
Ŷ 5DFNZLOOILWIURPIURQWWREDFN
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USING THE WARMING DRAWER: Operating Tips
Double stacking items with the rack in position.
When Using The Warming Drawer
Do not line the warming drawer with aluminum foil.
Ŷ $OORZWLPHIRUWKHGUDZHUWREHSUHKHDWHG
LOW 8 minutes
MED 15 minutes
HIGH 20 minutes
NOTE: It is not necessary to preheat the drawer for
proofing.
Food in heat-safe glass and glass ceramic pans may
need higher thermostat setting as compared to food in
metal pans.
Ŷ 5HSHDWHGRSHQLQJRIWKHGUDZHUDOORZVWKHKRWDLU
to escape and the food to cool. Allow extra time
for temperature inside the drawer to stabilize after
adding items.
Ŷ :LWKODUJHORDGVLWPD\EHQHFHVVDU\WRXVHDKLJKHU
thermostat setting and cover some of the cooked
food items.
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transferred to a heat-safe serving dish.
Ŷ $OXPLQXPIRLOPD\EHXVHGWRFRYHUIRRGWRSUHYHQWLW
from drying out.
CAUTION Plastic containers or plastic wrap will
melt if in direct contact with the drawer. Melted plastic
may not be removable and is not covered under your
warranty.
Ŷ 5HPRYHVHUYLQJVSRRQVHWFEHIRUHSODFLQJ
containers in warming drawer.
To Warm Serving Bowl And Plates
7RZDUPVHUYLQJERZOVDQGSODWHVVHWWKHFRQWURORQ/2:
Ŷ 8VHRQO\KHDWVDIHGLVKHV
Ŷ 3ODFHWKHHPSW\GLVKHVRQWKHUDFNWRUDLVHWKHPRIIWKH
bottom of the drawer. If you want hotter dishes or want
to heat fine china, please check with the manufacturer
of the dishes for their maximum heat tolerance.
Ŷ 3UHKHDWHPSW\VHUYLQJGLVKZKLOHSUHKHDWLQJWKHGUDZHU
Ŷ :KHQKROGLQJKRWFRRNHGIRRGVDQGZDUPLQJHPSW\
serving dishes at the same time, place the serving
dishes on the high rack position and the food on the
bottom of the drawer.
CAUTION 'LVKHVPD\EHKRW8VHSRWKROGHUVRU
mitts when removing hot dishes.

49-2000685 Rev. 1 7
Operating Tips
To Proof Yeast Bread Dough
Yeast dough can be proofed in the warming drawer.
Ŷ 3ODFH\RXUGLVKRQWKHZDUPLQJGUDZHUERWWRP
Ŷ <RXPXVWDOZD\VWXUQWKHFRQWURONQREWRLOW then
immediately back to PROOF.
Ŷ &ORVHWKHYHQW
Ŷ /LJKWO\RLOWKHWRSRIWKHGRXJKLQDERZOODUJHHQRXJK
to double the dough size. Cover with a cloth.
Ŷ 3UHKHDWLQJQRWUHTXLUHGIRUSURRILQJ
Ŷ &KHFNWKHGRXJKKHLJKWLQPLQXWHV$GGWLPHDV
needed. The dough should remain in the drawer until
it has doubled in size and a slight depression remains
when the surface is touched gently with a finger.
USING THE WARMING DRAWER: Operating Tips
Crisp
Open
Vent
To Crisp Stale Items
Ŷ 3ODFHIRRGLQORZVLGHGGLVKHVRUSDQV
Ŷ 3UHKHDWRQ/2:VHWWLQJDQGRSHQWKHYHQW
Ŷ &KHFNFULVSQHVVDIWHUPLQXWHV$GGWLPHDV
needed.
Temperature Selection Chart for Crisp Foods
To keep several different foods hot, set the temperature
to the food needing the highest setting. Place the items
needing the highest setting on the bottom of the drawer
and items needing less heat on the rack.
Tips:
Ŷ /HDYHIRRGXQFRYHUHG
Ŷ 'RQRWXVHSODVWLFFRQWDLQHUVRUSODVWLFZUDS
Ŷ 3UHKHDWSULRUWRXVHDFFRUGLQJWRUHFRPPHQGHGWLPHV
Moist
Closed
Vent
Food Type Control Setting Moisture Selector Setting
%DFRQ HIGH 23(1
%UHDGKDUGUROOV MED 23(1
Fried foods HIGH 23(1
Pies, two crusts MED 23(1
Pizza HIGH 23(1
Potatoes, baked HIGH 23(1
Tortilla Chips /2: 23(1

849-2000685 Rev. 1
Moist
Closed
Vent
Operating Tips
Temperature Selection Chart for Moist Foods
To keep several different foods hot, set the temperature
to the food needing the highest setting. Place the items
needing the highest setting on the bottom of the drawer
and items needing less heat on the rack.
Tips:
Ŷ &RYHUIRRGZLWKOLGRUDOXPLQXPIRLO
Ŷ 'RQRWSXWZDWHULQWKHZDUPLQJGUDZHU
Ŷ 'RQRWXVHSODVWLFFRQWDLQHUVRUSODVWLFZUDS
Ŷ 3UHKHDWSULRUWRXVHDFFRUGLQJWRUHFRPPHQGHGWLPHV
USING THE WARMING DRAWER: Operating Tips
86'$)6,6UHFRPPHQGVDQLQWHUQDOWHPSHUDWXUHRI)DVWKHPLQLPXP
GRQHQHVVIRUEHHI8VHDSRUWDEOHPHDWWKHUPRPHWHUWRFKHFNLQWHUQDO
temperatures.
Food Type Control Setting Moisture Selector Setting
%HHIPHGLXPDQG
well done* MED &/26('
%UHDGVRIWUROOV MED &/26('
Casseroles MED &/26('
Cooked cereal MED &/26('
Eggs MED &/26('
Fish, seafood MED &/26('
Fruit MED &/26('
Gravy, cream sauces MED &/26('
Ham MED &/26('
/DPE MED &/26('
Pancakes, waffles HIGH &/26('
Pies, one crust MED &/26('
Pork MED &/26('
Potatoes, mashed MED &/26('
Poultry HIGH &/26('
Vegetables MED &/26('

49-2000685 Rev. 1 9
Cleaning The Warming Drawer
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Painted Or Enameled Surfaces
8VHVRDSDQGZDUPZDWHUWRWKRURXJKO\FOHDQ
CARE AND CLEANING: Cleaning The Warming Drawer
Stainless Steel
Do not use a steel wool pad; it will scratch the surface.
To clean the stainless steel surface, use warm sudsy
water or a stainless steel cleaner or polish. Always wipe
the surface in the direction of the grain. Follow the cleaner
instructions for cleaning the stainless steel surface.
&OHDQHUVZLWKR[DOLFDFLGVXFKDV%DU.HHSHUV)ULHQG6RIW
Cleanser™ will remove surface rust, tarnish and small
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the direction of the brush lines with a damp, soft sponge.
To inquire about purchasing cleaning products including
stainless steel appliance cleaner or polish, see the
Accessories and Consumer Support sections at the end
of this manual.
Rack
Clean the rack with detergent and water. After cleaning,
rinse the rack with clean water and dry with a clean cloth.
Control Knob
The control knob may be removed for easier cleaning.
Make sure the knob is in the PROOF position and pull it
straight off the stem for cleaning.
The knob should be washed with soap and water. Make
sure the inside of the knob is dry before replacing.
Replace the knob in the PROOF position to ensure
proper placement.

10 49-2000685 Rev. 1
Installation
Instructions
If you have questions visit our website at: cafeappliances.com
BEFORE YOU BEGIN
Read these instructions completely and carefully.
ŶIMPORTANT– Save these instructions
for local inspector’s use.
ŶIMPORTANT– Observe all governing
codes and ordinances.
ŶNote to Installer – %HVXUHWROHDYHWKHVH
instructions with the Consumer.
ŶNote to Consume – .HHSWKHVHLQVWUXFWLRQVIRU
future reference.
ŶProduct failure due to improper installation is not
covered under the Warranty.
ŶWARNING This appliance must be properly
grounded.
ŶWARNING Insure that the power cord does
not contact the hot surfaces on the bottom of
ovens, cooktops, or any other appliance.
Ŷ $77(17,21,167$//(5 – Proper installation
is the responsibility of the installer and
product failure due to improper installation is
NOT covered under warranty.
MATERIALS YOU WILL NEED
TOOLS REQUIRED
Warming Drawer
CTW900M and CTW900P
INSTALLATION INSTRUCTIONS
Cut Resistant Gloves
Drill and
´%LW
Phillips Screwdriver
Hand Saw
Wood screws and adhesive or other hardware for
installing runners or shelf to support warmer drawer.
Runners must be level, rigidly mounted and capable of
supporting 150 pounds.
2 x 4 or 2 x 2 lumber for runners and brace
Safety Glasses
Measuring Tape
/HYHO

49-2000685 Rev. 1 11
INSTALLATION INSTRUCTIONS
Installation Instructions
IMPORTANT SAFETY INSTRUCTIONS
PRE-INSTALLATION CHECKLIST
GROUNDING INSTRUCTIONS
IMPORTANT—(Please read carefully)
FOR PERSONAL SAFETY, THIS APPLIANCE
MUST BE PROPERLY GROUNDED.
This warming drawer must be supplied with 120V,
60Hz, and connected to an individual, properly
grounded branch circuit, and protected by a 15 or
20 amp circuit breaker or time delay fuse.
Ŷ A properly grounded 3-prong receptacle should
be located within reach of the drawer’s 56" long
power cord.
Ŷ /RFDWHWKHUHFHSWDFOHLQDQDGMDFHQWFDELQHW
²within 42” of the right side or,
²within 16” of the left side or
²A recessed receptacle may be located on
the right side of the cutout, 7” maximum from
the back of the cabinet. In this location, the
excess power cord should be coiled and taped
to the right side of the unit.
IMPORTANT—(Please read carefully)
The power cord of this appliance is equipped with a
3-prong (grounding) plug that mates with a standard
3-prong grounding wall receptacle to minimize the
possibility of electric shock. The customer should
have the wall receptacle and circuit checked by a
qualified electrician to make sure the receptacle is
properly grounded and has the correct polarity.
Ŷ Where a standard 2-prong wall receptacle is
encountered, it is the personal responsibility and
obligation of the customer to have it replaced
with a properly grounded 3-prong wall receptacle.
Do not, under any circumstances, cut or remove the
third (ground) prong from the power cord.
DO NOT USE AN EXTENSION CORD OR
ADAPTER PLUG WITH THIS APPLIANCE.
FOLLOW NATIONAL ELECTRICAL CODES AND
ORDINANCES.
AWhen preparing warming drawer cabinet, make
sure the inside of the cabinet and the warming
drawer do not interfere with each other. (see
sections on preparing cabinet)
B
5(029(3$&.$*,1*0$7(5,$/6)DLOXUHWR
remove packaging materials could result in damage
to the appliance. Remove all packing parts from
warming drawer including lifting up the warming
drawer to confirm all packaging is removed.
CRemove Installation Instructions from literature
pack and read them carefully before you begin.
%HVXUHWRSODFHDOOOLWHUDWXUH2ZQHU¶V0DQXDO
Installations, etc in a safe place for future
reference.
Rating plate
Recessed
receptacle 7"
max. from rear
on right side
Drill 11/2” hole for
power cord for
left or right side
outlet location

12 49-2000685 Rev. 1
Installation Instructions
PREPARING CABINET: BELOW A COUNTERTOP
Ŷ When installed, the front face of the warming
drawer will be nearly flush with cabinetry doors or
drawer fronts.
Ŷ Drawer overlaps will conceal cut edges on all sides
of the opening.
The rough opening for the drawer must be:
 ²'HSWK´PLQLPXPIURPLQVLGHEDFNWR
front of cabinet frame.
 ²:LGWK25-1/2" for 27" wide models
28-1/2" for 30" wide models
 ²+HLJKW1/4”
Ŷ ´PLQLPXPDERYHIORRURUDERYHWRHNLFN1/4”
from floor to bottom of cutout is recommended for
under countertop installation.
Installation below a cabinet drawer:
The warming drawer may be installed beneath a
cabinet drawer. In this installation, a solid barrier
should be installed above the warming drawer to
EORFNDFFHVV8VHDQ\VROLGPDWHULDOVXFKDV´
thick plywood. Allow at least 1/4” air gap between the
barrier and the top of the warming drawer. Observe
the 5” min. above the floor or 1” above the toekick
min. installation height.
NOTE: If you are installing in frameless cabinets, it
may be necessary to install 1/2” wide cleats to accept
drawer mounting screws. See drawer to find exact
locations of mounting screws.
When installed under a cooktop:
Warming drawers are suitable for installation below
only certain specified cooktop models. See the label
attached to the top of the warming drawer for suitable
models. A solid barrier and air gap between cooktop
DQGZDUPLQJGUDZHULVUHTXLUHG6HH1RWHDERYH
INSTALLATION INSTRUCTIONS
Electrical outlet 42"
max. from right side
1" Min.*
25"
9"
231/2” Min.
36"
Countertop
height
Electrical
outlet 16” max.
from left side
Electrical outlet
flush with side of
cabinet 7" max.
Install 2x4 or
2x2 anti-tip block
against rear cabinet
wall 9” from floor to
bottom of block 7"
11/2” Cabinet top
Install a solid
barrier and a 1/4”
min. air gap above
warming drawer
1/4” Air gap
Solid barrier
Install a solid barrier below
DFRRNWRSVHH1RWH
*NOTE: When installing the warming drawer below a cooktop, a
solid barrier must be installed at least 1"from the lowest point of
WKHERWWRP RI FRRNWRSEXUQHU ER[ WRWKH WRS RIFXWRXW 8VH DQ\
solid material such as 1/4" thick plywood. Allow at least 1/4"air
gap between the barrier and the top of the warming drawer. See
label on top of the warming drawer for approved cooktop models.
9 ¼"
Dimension A
27" Drawer 30" Drawer
25-1/2" 28-1/2"

49-2000685 Rev. 1 13
PREPARING CABINET: BELOW WALL OVENS
INSTALLATION BELOW A SINGLE OVEN
INSTALLATION BELOW A DOUBLE OVEN
Ŷ When installed, the front face of the warming
drawer will be nearly flush with cabinetry doors or
drawer fronts.
Ŷ 'UDZHURYHUODSVZLOOFRQFHDOFXWHGJHVRQDOOVLGHV
of the opening.
The rough opening for the drawer must be:
 ²'HSWK1/2” minimum from inside back to front
of cabinet frame.
 ²:LGWK25-1/2" for 27" wide models
28-1/2" for 30" wide models
 ²+HLJKW1/4”
²$OORZ´PLQLPXPEHWZHHQRYHQDQGGUDZHU
cutouts for clearance of overlaps
NOTE: If you are installing in frameless cabinets, it
may be necessary to install 1/2” wide cleats to accept
drawer mounting screws. See drawer to find exact
locations of mounting screws.
When installed under a wall oven:
Warming drawers are suitable for installation below
only certain specified wall oven models. See the
label attached to the top of the warming drawer for
suitable models.
NOTE: Electrical receptacle can be installed as shown
for countertop installations. Do not install receptacle
above the top of the warming drawer cutout.
INSTALLATION INSTRUCTIONS
Installation Instructions
23 1/2”
Min.
2x2 or 2x4
anti-tip block
against rear
wall 9” from
floor to bottom
of block
1" Min. above toekick
or adjust to oven
installation height
A
2" Min.
Allow 5/8”
overlap on
all sides
%
Oven
cutout
NOTE: Additional clearance between cutouts may be
required. Check to be sure that oven supports above
the warming drawer location do not obstruct the
required interior 23 1/2” depth and 9 1/4” height.
9"9 1/4"
10 1/2"
23 1/4"
NOTE: Additional clearance between
cutouts may be required. Check to be sure
that oven supports above the warming
drawer location do not obstruct the required
interior 231/2” depth and 91/4” height.
2" Min
1" Min. above
toekick
2x2 or 2x4
anti-tip block
against rear wall
9” from floor to
bottom of block
231/2”
Min.
Allow 5/8” overlap
on all sides
9"
9 1/4"10 1/2"
23 1/4"
Oven
cutout
A
%
Dimension A Dimension B
27" Drawer 25-1/2" 26-3/4"
30" Drawer 28-1/2" 29-3/4"
Dimension A Dimension B
27" Drawer 25-1/2" 26-3/4"
30" Drawer 28-1/2" 29-3/4"

14 49-2000685 Rev. 1
Installation Instructions
INSTALLING CABINET SUPPORT
FLUSHMOUNT INSTALLATION PREPARATION
(for CTW900M models only)
IMPORTANT: When installed below a single or double
oven, check to be sure that any oven supports above
the cutout do not obstruct the 22-1/2" or 23-1/2"
required depth of the warming drawer cutout.
Ŷ A 2" minimum clearance between oven and
warming drawer cutouts are required. Additional
clearance may be required if 2 x 4 blocks are used
to support runners or solid floor of the oven above.
Ŷ 7KHZDUPLQJGUDZHUPD\EHVXSSRUWHGE\HLWKHUD
solid bottom, 2 x 4 or 2 x 2 runners.
Ŷ 7KHVXSSRUWPXVWEHOHYHODQGULJLGO\PRXQWHG
flush with the bottom edge of the cutout.
There is no way to level the drawer once it has
been installed. Be sure supports are level.
Ŷ 7KHHQWLUHZHLJKWRIWKHGUDZHULVVXSSRUWHGE\
the runners or solid floor and must be capable of
supporting 150 lbs.
INSTALLATION INSTRUCTIONS
23-1/2"
2" x 4" or equivalent runners
25"
30"
22-1/2"
22"
27"
2" x 4" or equivalent runners
PREPARE THE INTERIOR
Cut and install side cleats:
ŶCut side wood cleats to height of cabinet opening
and approx. 2-1/2” in depth. Install, on each side,
1-3/16” from the front face of the cabinet.
Cut and install bottom cleat:
ŶCut bottom wood cleat to a height of 1-1/8”
minimum, a depth of the cabinet minus 1-3/16” and
a width of the cabinet opening (D).
Install onto the cabinet floor between the side cleats,
push it all the way back against cabinet wall and make
sure its front face aligns with the front faces of the side
cleats (1-3/16” gap from the front cabinet face).
E
C
B
D
AA
A Side cleats depth 2-1/2” min.
B Bottom cleat height 1-1/8”
C Bottom cleat depth Cabinet depth minus E
D Bottom cleat width 28-1/2” min. – 29” max. (30”
minus 2 side cleat thicknesses of
at least 1/2” each)
E All three cleats inset
from cabinet front 1-3/16”
TOP
VIEW
Front Face of Cabinet EE
A A
C
D

49-2000685 Rev. 1 15
INSTALLING ANTI-TIP BRACE
1. Slide the left corner into opening and push power
cord into the hole leading to the outlet location.
Thread the cord through as drawer is being pushed
back into the opening.
If the outlet is installed inside the opening, plug
the cord into the outlet. In this location, the excess
power cord should be coiled and taped to the right
side of the unit. Make sure the cord does not get
trapped by the drawer.
NOTE: Insure that the power cord does not contact
the hot surfaces on the bottom of ovens, cooktops,
or any other appliance.
2. Push the drawer back until the front flange is flush
to the cabinet front.
3. Open the drawer fully.
4. Drill pilot holes through the holes in the overlapping
frame, one on each corner.
5. Drive wood screws provided into each corner.
WARNING ANTI-TIP PRECAUTIONS:
The anti-tip brace must be installed to prevent the
drawer from tipping forward when opened and loaded.
Failure to do so could result in personal injury.
Install 2x4 or 2x2 anti-tip
brace against rear
cabinet wall 9" from floor
to bottom of brace
2x4 or 2x2 runners
or solid bottom
9"
INSTALLING WARMING DRAWER
INSTALLATION INSTRUCTIONS
Installation Instructions

16 49-2000685 Rev. 1
Problem Possible Cause What To Do
Warming drawer will
not work A fuse in your home may be blown or the circuit breaker tripped. Replace the fuse or reset the circuit breaker.
Warming drawer not plugged in. Plug in.
Controls improperly set. 6HHWKH8VLQJWKHZDUPLQJGUDZHUVHFWLRQ
Drawer does not slide
smoothly or drags %DOOEHDULQJVRXWRIDOLJQPHQW Fully extend the drawer and push it all the way in. See the Care and cleaning section.
Drawer over-loaded or load unbalanced. Reduce weight to less than 50 pounds.
Redistribute drawer contents.
Excessive
condensation /LTXLGLQZDUPLQJGUDZHU Remove liquid.
8QFRYHUHGIRRGV Cover food with lid or aluminum foil.
Temperature setting too high. Reduce temperature setting.
Incorrect Moisture Selector setting. Set the Moisture Selector to the open vent setting
to allow venting.
No heat in the PROOF
setting Room temperature may prevent the thermostat from tripping on. 7XUQWKHNQREWR/2:WKHQEDFNWR3522)
Food dries out Moisture escaping. Cover food with lid or aluminum foil.
TROUBLESHOOTING TIPS
Save time and money! Review the charts on the following pages first and you may not need to schedule service.
Troubleshooting tips ... %HIRUH\RXVFKHGXOHVHUYLFH

49-2000685 Rev. 1 17
cafeappliances.com
All warranty service is provided by our Factory Service Centers, or an authorized service technician. To schedule service
online, visit us at cafeappliances.com/service. Please have your serial number and your model number available when
scheduling service.
What Café will not cover:
ŶService trips to your home to teach you how to use
the product.
Ŷ ,PSURSHULQVWDOODWLRQGHOLYHU\RUPDLQWHQDQFH
Ŷ )DLOXUHRIWKHSURGXFWLILWLVDEXVHGPLVXVHG
modified or used for other than the intended purpose
or used commercially.
Ŷ 5HSODFHPHQWRIKRXVHIXVHVRUUHVHWWLQJRIFLUFXLW
breakers.
Ŷ 'DPDJHWRWKHSURGXFWFDXVHGE\DFFLGHQWILUH
floods or acts of God.
Ŷ 'DPDJHWRILQLVKVXFKDVVXUIDFHUXVWWDUQLVKRUVPDOO
blemishes not reported within 48 hours of delivery.
Ŷ ,QFLGHQWDORUFRQVHTXHQWLDOGDPDJHFDXVHGE\
possible defects with this appliance.
Ŷ 'DPDJHFDXVHGDIWHUGHOLYHU\
Ŷ 3URGXFWQRWDFFHVVLEOHWRSURYLGHUHTXLUHGVHUYLFH
EXCLUSION OF IMPLIED WARRANTIES
<RXUVROHDQGH[FOXVLYHUHPHG\LVSURGXFWUHSDLUDVSURYLGHGLQWKLV/LPLWHG:DUUDQW\$Q\LPSOLHGZDUUDQWLHV
including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or
the shortest period allowed by law.
This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home
XVHZLWKLQWKH86$,IWKHSURGXFWLVORFDWHGLQDQDUHDZKHUHVHUYLFHE\D&DIp$XWKRUL]HG6HUYLFHULVQRWDYDLODEOH\RX
may be responsible for a trip charge or you may be required to bring the product to an Authorized Café Service location
for service. In Alaska, the limited warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty
gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: GE Appliances, a Haier company
/RXLVYLOOH.<
Extended Warranties: Purchase a Café extended warranty and learn about special discounts that are available while
your warranty is still in effect. You can purchase it online anytme at
cafeappliances.com/extended-warranty
Café Service will still be there after your warranty expires.
For the period of Café will replace
One year
From the date
of the original
purchase
Any part of the warming drawer which fails due to a defect in materials or workmanship.
During this limited one-year warranty, Café will provide, free of charge, all labor and
in-home service to replace the defective part.
Café Electric Warming Drawer Limited Warranty
Staple your receipt here. Proof of the original purchase date is needed to obtain service under the warranty.
LIMITED WARRANTY

18 49-2000685 Rev. 1
Notes

49-2000685 Rev. 1 19
Accessories
 ´:LGH&XVWRP3DQHO.LW
30” Cafe Pro Custom Handle kits
Parts
Wire Rack
Cleaning Supplies
CitruShine™ Stainless Steel Wipes
Stainless Steel Appliance Cleaner
ACCESSORIES
Looking For Something More?
GE Appliances offers a variety of accessories to
improve your cooking and maintenance experiences!
Refer to the Consumer Support page for phone numbers
and website information.
The following products and more are available:
Accessories