Camrivox Flexor 151 User manual

Analogue Telephony Adaptor
User Manual
Issue 2
20/10/2006
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Analogue Telephony Adaptor User Manual
2
The Flexor 151 is compliant with the following standards:
EN 60950-1:2001
EN 55022:1998
EN 55024:1998
EN 61000-3-2:2000
EN 61000-3-3:1995
See chapter 14 for more information.
The Flexor device, Camrivox and the Camrivox device are registered
trademarks of Camrivox Ltd. All other trademarks acknowledged.
Copyright © 2006 Camrivox Ltd, all rights reserved. The contents of this
publication may not be reproduced in any part or whole, transcribed into
any language, or transmitted in any form or by any means, electronics,
mechanical, magnetic, optical, chemical, photocopying, manual, or
otherwise, without the prior written permission of Camrivox Ltd.
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Analogue Telephony Adaptor User Manual
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Table of Contents
1Introduction .......................................................7
Using this Document .......................................................... 8
Typographical conventions.......................................... 8
Special messages........................................................ 8
Getting Support .................................................................. 8
2Safety information .............................................9
Safety advice....................................................................... 9
Emergency calling.............................................................. 9
3Getting to know the device...............................10
Parts Check ...................................................................... 10
Buttons and LED indicators ............................................. 11
Ports and connections...................................................... 14
4Configuring the device .....................................15
Installing the Software ..................................................... 15
Connecting the Hardware ................................................ 15
Step 1. Connect the Ethernet cables and telephone
lines ........................................................................ 16
Step 2. Attach the power connector .......................... 16
Configuring the Flexor 151............................................... 17
Step 1a. Accessing the web pages using
VoiceConnect.......................................................... 17
Step 1b. Accessing the web pages without using
VoiceConnect.......................................................... 17
Step 2. Configuration Pages...................................... 17
Step 3. Configure your country.................................. 18
Step 4. Configure your VoIP account......................... 18
Setup complete.......................................................... 19
Testing your Setup............................................................ 20
5Making and receiving phone calls ...................21
Receiving calls.................................................................. 21
Making outgoing calls (using your phone) ....................... 22
Making a VoIP call ..................................................... 22
Making a PSTN call.................................................... 22
Making outgoing calls (using CTI via an attached PC)..... 23
Using the Call History page....................................... 23
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Using the Address book............................................. 23
Using Click-to-Dial .................................................... 23
Using Dial-by-Name.................................................. 24
Failsafe mode ................................................................... 24
6Using advanced phone features.......................25
Recall / Hook-flash functionality...................................... 26
Putting a call on hold........................................................ 26
Transferring calls............................................................. 26
Attended call transfer................................................ 27
Blind transfer............................................................. 27
Do-not-disturb.................................................................. 28
Call return ........................................................................ 28
7Managing the device ........................................29
Accessing the Web pages................................................. 30
From a Windows PC using VoiceConnect ................. 30
From other PCs ......................................................... 30
Web pages overview ......................................................... 31
Messages area........................................................... 31
Configuration area..................................................... 31
Managing Accounts .......................................................... 32
Modifying VoIP accounts............................................ 32
Create a new VoIP account........................................ 33
Setting Region information .............................................. 34
Setting the region ...................................................... 35
Setting the time format ............................................. 35
Setting the Time zone................................................ 35
Viewing the Call History ................................................... 36
Using the Address book ................................................... 37
Adding entries to the address book .......................... 37
Editing the address book........................................... 38
Deleting entries from the Address book................... 38
Call management ............................................................. 39
Setting up Hop on / off............................................... 39
Setting up Call divert ................................................. 40
Setting up Voicemail redirection ............................... 41
Flexor 151 ......................................................................... 42
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8Advanced configuration options.......................43
Voice Settings ................................................................... 43
Volume Settings......................................................... 43
Voice CODEC Selection.............................................. 44
DTMF Mode................................................................ 44
QoS (Quality of Service) Settings...................................... 44
Upstream Bandwidth Shaping .................................. 44
RTP and SIP DSCP..................................................... 45
Network Settings.............................................................. 45
9IVR Network Configuration ..............................47
Accessing the Network Configuration Menu ................... 47
Configuring Network Settings.......................................... 47
10 Troubleshooting...............................................48
Resetting to factory defaults ............................................ 48
Upgrading the firmware................................................... 49
Step 1 – Check for firmware updates........................ 49
Step 2 – Confirm update to new firmware ................ 50
Step 3 – Firmware update in progress...................... 50
Step 4 – Firmware Update Complete........................ 51
Diagnostic messages ....................................................... 51
From the web pages.................................................. 51
From the phone handset ........................................... 52
11 Installing the Voice Connect application..........53
About the Voice Connect software ................................... 53
Installing the Voice software............................................ 54
Uninstalling the software................................................. 57
12 Specification ....................................................58
13 Copyright notices .............................................59
Camrivox........................................................................... 59
Vovida................................................................................ 60
Internet Software Consortium ......................................... 61
14 Declaration of Conformity................................62
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Analogue Telephony Adaptor User Manual
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Table of Figures
Figure 3-1 - Flexor 151 LEDs and Buttons................................................................... 11
Figure 3-2 - Flexor 151 Front Panel LED ..................................................................... 12
Figure 3-3 – Flexor 151 Back Panel LEDs.................................................................... 13
Figure 3-4 - Flexor 151 Rear Connectors and Connections ........................................ 14
Figure 4-1 - Illustration of Flexor 151 Set-up .............................................................. 15
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Analogue Telephony Adaptor User Manual 1 Introduction
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1Introduction
Congratulations on becoming the owner of the Flexor 151. You will now be
able to make low-cost phone calls over the Internet.
Without the Flexor 151 installed, you are only able to use your phone line
to make and receive calls over the PSTN network. These types of calls are
known as PSTN calls.
With the Flexor 151 installed, you are still able to make and receive PSTN
calls but you are now also able to make and receive calls over the Internet;
these types of calls are known as VoIP calls.
To you as a user there is really no difference between making calls over
the Internet or calls over the PSTN network. The difference to you is in the
cost of the calls. VoIP calls are much cheaper than PSTN calls.
By default, the Flexor 151 is configured to make outgoing calls over the
Internet and to receive either VoIP or PSTN calls.
In addition to providing low-cost calls, the Flexor 151 is packed with
enhanced phone features, including:
CTI (Computer Telephony Integration) that enables you to integrate your
phone with your PC, for example, synchronizing your Microsoft Outlook
address book with the Flexor 151.
Hop On/Hop Off facility that enables you to make calls over the Internet via
your mobile phone.
Advanced phone functions such as Call Transfer, Call Hold and Call
Return.
This User Guide will show you how to connect up and start using all the
features provided by the Flexor 151.
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Analogue Telephony Adaptor User Manual 1 Introduction
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Using this Document
Typographical conventions

Italic text is used for items you select from menus and drop-down
lists and the names of displayed web pages.
Bold text is used for text strings that you type when prompted by the
program, and to emphasize important points.
Special messages
This document uses the following icons to draw your attention to specific
instructions or explanations.
Provides clarifying or non-essential information on the
current topic.
Provides messages of high importance, including messages
relating to personal safety or system integrity.
Getting Support
For customer support please contact the company that supplied your
Flexor 151 product.
User manual and other updates can be found at:
http://www.camrivox.com/
W
arning
No
t
e
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Analogue Telephony Adaptor User Manual 2 Safety information
9
2Safety information
Safety advice
For your safety, please adhere to the following safety instructions:
Do not obstruct the ventilation holes of the Flexor 151, or place anything
on top of it.
Place the Flexor 151 on top of a smooth, flat surface such as a table-top.
Do not open the Flexor 151. This could expose you to dangerous voltages
and voids the warranty.
Only use the provided power supply.
If the device or power supply appears damaged, do not use them and
contact your supplier for a replacement
Keep your unit dry, out of direct sunlight, and away from sources of heat.
The telephony ports on the Flexor 151 can carry dangerous voltages, do
not touch or insert foreign objects into the connections, and only connect
approved telephony devices.
Emergency calling
While the Flexor 151 contains features designed to facilitate emergency
calling, Camrivox Ltd. does not guarantee it is suitable for this purpose
and is not liable for any failure to contact the emergency services. Users
should ensure they have a secondary system with which they can make
emergency calls.
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Analogue Telephony Adaptor User Manual 3 Getting to know the device
10
3Getting to know the device
Parts Check
In addition to this document, your package should arrive containing the
following:
1. Flexor 151 analogue telephony adaptor
2. Single page Installation Sheet
3. Power Supply
4. PC Installation CD
5. Phone adaptor for converting RJ11 connector to a country-
specific connector
6. Cable for connecting Flexor 151 to a telephone wall socket
7. Ethernet cable
1. 2. 3. 4.
5. 6. 7.
1Check packagecontent s
Beforeproceeding please confirmthat you have items to
shownbelow in your Flexor 151 package. If anything is missing
please contactyour supplier.
2Before instal lati on
A
.Usingyour existingbroadbandsetup, please ensurethat you
canconnect to theinternet fromyour PC.
B. Ifyou are usingWindowsXP orWindows2000 then please
proceed to , otherwise pleaseproceed to .
3Install VoiceConn ect appl ication
(Windows XP/2000only)
A.Insert the V
oiceConnect CD into your CD-ROMdrive, this shoul
d
startthe VoiceConnect installationautomatically. If forsome
reason the installation does notstart automatically:
•Browseto MyComputer
•Right click on theCD-ROM drive containing theV
oiceConnect CD.
•SelectO
penfromthe menu.
•Double-clickon the file setup.bat orset up in the windowthat has just opened.
B
.Once theinstallationis complete the V
oiceConnect application
startsfor the first time. You maysee aWindowsSecurityAlert
fromWindowsFirewall, similarto that shown in Fig 1. Click
Unblock in thiswindow to allow V
oiceConnect toaccessyournetwork
.
C
.Once the applicationhas started you shouldsee the
V
oiceConnect Interact iconin your task bar,as shown in Fig 2.
Flexor 151VoiceConnect CD Ethernetcable Telephoneline
adapter
Telephoneadapte r Power supply
*Iffor somer easonthe applicationdoesnot st artautomaticallyonce the installation is
complete youc an start the applicationmanuallyby clickingon St ar t >All p ro g rams >
V
oiceConnect>VoiceConnect.
.
2giF.1giF
A
A B C D E
F
Internet
Broadband
Modem/Router
PC
Phone
Phone line
3 4
F
Quickstartguide
V
ersion2.0
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