Chefmate RC1 User manual

Instruction Manual for the
Chefmate® Countertop Rice Cooker/Warmer
Model RC1
For Service on Your Rice Cooker:
1. Visitourwebsiteatwww.globeslicers.com
 (selecttheSupport/Partsdropdown).
2. OrcalltheGlobeServiceDepartmentat937-297-7247andaskforcontact 
 informationforyourlocalservicecompany.
Serial#:
Visit our website for information on additional products available from Globe.
www.globeslicers.com
Slicers, Mixers, Countertop Cooking Equipment, Meat Choppers, & Scales
Thismanualcontainsimportantsafetyinstructionswhich
mustbestrictlyfollowedwhenusingthisequipment.
- IMPORTANT SAFETY NOTICE -

ATTENTIONOWNERSANDOPERATORS................................................................................................................4
INSTALLATION....................................................................................................................................................... 5-6
SAFEGUARDS&SAFETYINSTRUCTIONS.............................................................................................................7
OPERATINGINSTRUCTIONS................................................................................................................................ 8-9
CLEANINGINSTRUCTIONS....................................................................................................................................10
TROUBLESHOOTING..............................................................................................................................................11
LIMITEDRICECOOKERWARRANTY.....................................................................................................................12
GLOBE FOOD EQUIPMENT COMPANY
2153 DRYDEN RD.
DAYTON, OH 45439
PHONE: [phone]
TOLL FREE: 800-347-5423
FAX: [phone]
E-MAIL: [email protected]
WEBSITE: www.globeslicers.com
© Globe Food Equipment Company, 2011 5-2011
Index

Page4
Globe’sequipmentisdesignedtoprovidesafeandproductiveprocessing,cookingandwarmingoffoodproductsas
longastheequipmentisusedinaccordancewiththeinstructionsinthismanualandisproperlymaintained.Unless
theoperatorisadequatelytrainedandsupervisedthereisapossibilityofseriousinjury.Ownersofthisequipment
beartheresponsibilitytomakecertainthatthisequipmentisusedproperlyandsafely,andtostrictlyfollowallofthe
instructionscontainedinthismanualandtherequirementsoflocal,stateorfederallaw.
Ownersshouldnotpermitanyonetotouchthisequipmentunlesstheyareover18yearsold,areadequatelytrained
andsupervised,andhavereadandunderstoodthismanual.Ownersshouldalsoensurethatnocustomers,visitors
orotherunauthorizedpersonnelcomeincontactwiththisequipment.PleaserememberthatGlobecannotanticipate
everycircumstanceorenvironmentinwhichitsequipmentwillbeoperated.Itistheresponsibilityoftheownerand
theoperatortoremainalerttoanyhazardsposedbythefunctionofthisequipment.Ifyouareeveruncertainabouta
particulartaskorthepropermethodofoperatingthisequipment,askyoursupervisor.
Thismanualcontainsanumberofprecautionstofollowtohelppromotesafeuseofthisequipment.Throughoutthe
manualyouwillseeadditionalwarningstohelpalertyoutopotentialhazards.
Warnings affecting your personal safety are indicated by:
Warnings related to possible damage to the equipment are indicated by:
Ifanywarninglabelsorthismanualaremisplaced,damaged,orillegible,orifyourequireadditionalcopies,please
contactyournearestrepresentativeorGlobedirectlyfortheseitemsatnocharge.
Pleaserememberthatthismanualorthewarninglabelsdonotreplacetheneedtobealert,toproperlytrainand
superviseoperators,andtousecommonsensewhenusingthisequipment.
Attention Owners and Operators
or

Page5
Installation
UNPACKING
UnpacktheRiceCookerimmediatelyafterreceipt.Ifthemachineisfoundtobedamaged,savethepackaging
materialandcontactthecarrierwithinfteen(15)daysofdelivery.ImmediatelycontactGlobeoryourlocaldealer
oftheequipment.You have no recourse to damage after fteen (15) days.
TO AVOID SERIOUS PERSONAL INJURY:
• ALWAYSinstallequipmentinaworkareawithadequatelightandspace.
• ONLYoperateonasolid,level,nonskidsurfacethatisnonammableandawayfromsinksandwaterhazards.
• NEVERbypass,alterormodifythisequipmentinanywayfromitsoriginalcondition.Doingsomaycreate 
 hazardsandwillvoidwarranty.
• NEVERoperatetheRiceCookerwithoutallwarnings,includingthestickerattachedtotheline/cord.
PROPER GROUNDING
THIS MACHINE IS PROVIDED WITH A THREE-PRONG GROUNDING PLUG. THE OUTLET TO WHICH THIS
PLUG IS CONNECTED MUST BE PROPERLY GROUNDED. IF THE RECEPTACLE IS NOT THE PROPER
GROUNDING TYPE, CONTACT AN ELECTRICIAN. DO NOT, UNDER ANY CIRCUMSTANCES, CUT OR
REMOVE THE THIRD GROUND PRONG FROM THE POWER CORD OR USE ANY ADAPTER PLUG (Fig. 5-1
and Fig. 5-2).
Usericecookerinproperlygroundoutletsonly.
1. CompletethewarrantycardandmailittoGlobeorregisteronlineatwww.globeslicers.com/warranty.asp.
2. RiceCookerandoutsidecovering/containmentunitwillbecomeHOTduringandafteruse.Usecautionwhen
 touchingtheunit.
SAVE THESE INSTRUCTIONS
PowerCord:
• Ashorterpowercordisprovidedtoreduceriskofsomeonebecomingentangledortripping.
• ProperUseofextensioncord,ifrequired.

 1.Theextensioncordshouldbeagrounding-type,3-wirecord:themarkedelectricalratingoftheextension
 cordshouldbeatleastasgreatastheelectricalratingoftheappliance.

 2.Thecordshouldbearrangedsothatitwillnotdrapeoverthecountertoportabletopwhereitcanbepulled
 onbyothersortrippedoverunintentionally.

 3.Checklocalre&safetyordinancesbeforeusinganyextensioncords.
 DO NOT USE ifpowercordorextensioncordisdamaged.
Fig.5-1Correct Fig.5-2Incorrect

Page6
Installation
INSTALLATION
1. Readthismanualthoroughlybeforeinstallationandoperation.DONOTproceedwithinstallationand 
 operationifyouhaveanyquestionsordonotunderstandanythinginthismanual.Contactyourlocal 
 representativeorGloberst.
2. Removethericecookerfromthebox.Onceyourricecookerhasbeenremovedfromthe
 packaging,becertainthatallprotectiveplasticsandresiduesareremovedfromallsurfaces.
4. Inspectthericecookertoensureallpartshavebeenprovided.
3. Selectalocationforthericecookerthathasalevel,solid,nonskidsurfacethatisnonammableandaway
 fromwaterhazardsorsinks,andisinawell-lightedworkareaawayfromchildrenandvisitors.
5. InstalltheRiceCookerinitslocationwithatleast4''betweentheapplianceandthewallsorotherobjects.
6. Properconnectionsandpowersupplyareessentialforefcientperformance.
ThisequipmentgetsEXTREMELYHOTsomakesureallammable/combustible
materialsaresetawayfromthisequipment.
COMMISSIONING:
Commissioningofyournewricecookerisoftheutmostimportance.Commissioningisthethoroughand
methodicaltestingoftheequipment,subsystems,andsystemstoensurethatthenalproductfunctionsproperly
andsafelyattheworksite.Byidentifyinganypotentialproblems(i.e.:equipmentlocation,ventilation,localre/
electricalcodes,installation,operatortrainingandcertication)priortoequipmentbeingplacedintoservice,costly
outagesandpotentialdamagesmaybeavoided.
SAFETY ALWAYS.

Page7
Safeguards & Safety Instructions
TO AVOID SERIOUS PERSONAL INJURY:
• DO NOToperatethericecookerbeforereadingtheinstructionmanual.
• ALWAYSdisconnectorunplugelectricalpowerbeforecleaning,servicingoradjustinganypartsor
 attachments.
• NEVERbypass,alter,modifyorattachanyunauthorizedpartstothisequipment.
 Doingsomaycreatehazardsandwillvoidwarranty.
• NEVER operatericecookerwithadamagedpowercordorplug.
• NEVER leavethericecookeronforprolongedperiodsofnon-use.
• NEVER usethericecookerasaheatingsourceforyourkitchen,space,orroom.
• ALWAYSkeephands,hairandclothawayfromheatingelementsofthericecooker.
IMPORTANT SAFEGUARDS & SAFETY INSTRUCTIONS 
Whenusingelectricalappliances,basicsafetyprecautionsshouldalwaysbefollowed.
DONOToperatericecookerifunitappearsdamagedormalfunctionsinanymanner.
Callcustomerserviceforassistance.
Includingthefollowing:
• Toprotectagainstelectricalshock,donotimmersecord,plugs,orapplianceinwaterorinanyliquid.
• Closesupervisionisnecessarywhenricecookerisbeingused.Operatormustbeproperlytrained
 onalloperationalandsafetyprocedures.
• Unplugunitwhennotinuseandbeforecleaning.Allowunittocoolbeforemovingorcleaning.
• Theuseofanycookingpans/pots,whicharenotrecommendedbythemanufacturer,maycause
 reorinjuries.
• Donotuseoutdoors.Forindooruseonly.
• Donotallowpowercordtohangoveredgeoftableorcounter,ortotouchhotsurfaces.
• Donotplacethericecookerin,on,ornearopenames,electricburners,heatedovens,orotherhigh
 temperatureequipmentorsurroundings.
• Todisconnect,turnoffallcontrolsthengentlyremoveplugfromwalloutlet.
• Donotusericecookerforanythingotherthancookingfoodproduct.
• Donotimmersericecookerbaseinwater,asthiswillcausepermanentdamagetounit.
• Donotplacetheunitinthedishmachineforcleaning.
• UseCAUTIONalwayswhenllingoremptyingthericecookerwithwater.Makesuretheunitisunplugged
 beforellingandunpluggedbeforeemptyingwatertoavoidriskofelectricshock.
• Beforecleaningthericecooker–Unitmustbeunpluggedandcooltotouch.
• Caution-Toensurecontinuedprotectionagainstriskofelectricshock,connecttoproperlygrounded
 outletsonly.
• Donotheatanypotsorpansinsideofthericecooker.
• Allowsufcientspacearoundthecookingareaandalwaysplaceunitonlevelatsurface.Keepunita
 minimumof4''fromwallorotherequipmentorobstructionstoavoidreorheatingofotherobjects.
• Neveruseturnonthericecookerwithplasticorfoilcoveringtheinnercookingpot.
• Whenstoring,emptyallwater.DONOTplaceanyobject(s)ontopofthericecooker.
FORCOMMERCIALUSEONLY,SAVETHESEINSTRUCTIONS

Page8
Safeguards & Safety Operating Instructions
Operating the Rice Cooker
Beforeoperatingricecooker,itshouldbecheckedtoseethatitissittinglevel.
NOTE: Always wipe down the outer surface of the
inner pot before placing it inside the rice cooker. Any
moisture remaining on inner pot surface may
cause a crackling noise while the unit is heating
up. Except for actual cooking area, keep all
surfaces dry to prevent damage to the inner
working of the appliance while it is in operation.
• Washinnerpotandlidinwarmsoapywater.Rinseanddrythoroughly.
• Neverimmerseouterpotinwater.
• Alwaysplaceinnerpotinsideouterbasebeforeplugginginthericecooker.
• Whenplugginginthericecooker,alwaysbesurebasepotcontainswater.
• Savetheseinstructionsandrefertothemoften.
Operating Instructions
USE:
Thisapplianceisforcommercialuseonly.Itmaybepluggedintoastandardelectricaloutlet.
Themeasuringcupprovidedisbasedon160g.
Beforeplacingtheinnerpotintothecooker,besuretheheatingplateandoutside
surfaceoftheinnerpotarecleananddry.
Donotallowloosericeorfoodparticlestofallintothecooker.
Theinnerpotmusttsnuglyontotheheatingplatetoensurepropercontactforcooking.Placedesiredamountof
riceintotheinnerpot.
Addcoldwateruptotheexactlevelindicatedinsideoftheinnerpot.Seethebelowtablefortheproportionofraw
ricetowatertouse.
Byaddingtoomuchwateryoumaycausetheunittoboilover.
NOTE:AddmorewatertothebasewhenusingRiceCookerinhigheraltitudes.
Model No. Uncooked Rice Qty.
(Using Measuring Cup Provided)
Water
(Using Measuring Cup Provided)
RC1
5cups 8cups
8cups 10cups
10cups 12cups
15cups 17cups
20cups 22cups
25cups 28cups
Remarks: The above information is just for your reference. You can choose to add or reduce the water as
per your demands for cooked rice. Higher altitudes may require more water for cooking.

Page9
Operating Instructions
1. Taste/hardnesswillvarydependingonthequality/typeofriceandlengthoftimeitiscooked.Fora
 softer,uferrice,addalittlemorewater;forrmer,crunchierrice,addalittlelesswater.Youmayneedto
 experimenttosuityourtaste.
NOTE: Brown rice takes longer to cook than white rice and requires more water.
2. Placethelidonthericecooker.Plugitintoastandardelectricaloutlet.TheWARMindicatorlightwillcome
 on.Pushthe“ON”switchdownandtheCOOKindicatorlightwillcomeon.Asthericeexpandsandcooks,
 steamwillcomeoutoftheventinthelid.
DO NOT place the cooker directly under your cabinets.Slightspatteringisnormal.
NOTE:Cookingwillbeginonlywhenthe“ON”switchispusheddownandtheinnerpotisinpositionintheunit.
3. Whencookingisdone,thecookerwillautomaticallyswitchtoWARM(thewarmindicatorlightwillcomeon)
 andwillcontinueuntiltheunitisunplugged.Ricecanbekeptwarmforseveralhours.Forbestresults,
 letthecookedricesitfor15minutesbeforestirringorremoving.Thisallowsthesteamtonishthecooking
 process.DonottrytopreventthecookerfromswitchingtotheWARMcycle.Donotimmediatelydepress
 theswitchagainafterithasbeguntheWARMcycle.
4. Fluffricewithaplasticorwoodutensilandmixiningredientssuchasmincedvegetables,ifdesired.
5. Whendone,unplugtheunit.Alwayscleanthecookerthoroughlyassoonaspossibleaftereachuse.
Asricecooks,athincrustmaydeveloponthebottomofthecookingbowl.Thiscrustischewyandmany
peopleenjoyeatingit.Withparboiledandbrownricethecrustmaybebrownedonthebottom.Thecrustcan
easilybepeeledoffanddiscarded,ifpreferred.
Usetheservingscoop(orawoodenspoonorpaddle)tostirandremoverice:Donotusemetalutensilsthat
canscratchordentthecookingbowl.
Pointstoremember:

1. Donotoperatethericecookerwithoutwater.
 NOTE:AddmorewatertothebasewhenusingRiceCookerinhigheraltitudes.
2. Avoidplacingunitunderanywallcabinetswhenoperating,asmuchsteamisgenerated.Avoidreaching
 overtheunitwhenitisoperating.
3. Usecleanwatertollwaterreservoirbeforeeachuse.Donotusewine,brothorotherliquids.Donotadd
 anythingtothewater.
4. Cookingtimesareestimatesanddependonthequantity,size,desireddegreeofdonenessand
 temperatureoffood.
5. Cookingtimesmaylengthen/shortenaccordingtopersonaltaste.Holdtimemayvary.
6. Usehotpadsorovenmittswhenremovingthelidfromthericecooker.Openthelidcarefullytoallow
 steamtoescapesafely.
7. Abitofwatermayremaininwaterreservoirafterthericecookeristurnedoff.Thisisnormal.
8. Donotuseanypartsinmicrowaveoronanycooking/heatedsurface.
9. Unplugaftercooking.
10. Allowtheunittocoolbeforecleaning.
11. Whencookingasmallquantityofrice,besuretoaddthecorrectamountofwatertoavoidboilingover.
 Donotkeepsmallamountsofricewarminthecookerforextendedperiods.

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• ALWAYSunplugthericecookerbeforecleaning.
• DO NOThosedown,immerseorpressurewashthericecooker.
• NEVERuseascrubberpad,steelwoolorabrasivematerialtocleanthericecooker.
ALWAYS DISCONNECT OR UNPLUG THE ELECTRICAL POWER FROM THE RICE COOKER
BEFORE CLEANING.
RECOMMENDED CLEANING
Ittakesverylittletimeandefforttokeepthericecookerattractiveandperformingattopefciency.Cleanaftereach
useaccordingtothecleaningschedulebelow:
PART REQUIREDACTION FREQUENCY
RiceCooker
Inner
WarmingPot
Washthoroughlyremovingallstuck-onfooddebris. Aftereachuse
Body Unplugandaftertheunithascooled,emptywaterfromthericecooker
andwipedry.
Wipedowntheunitwithadampcloth
Daily
ControlKnob Warnings:Unitshouldbeturnedoffwhennotinuse.
Itisrecommendedthattheunitbedisconnectedfromthepowersupply
byshuttingoffpowerdisconnectswitch.
Useacleanclothtowipedowncontrolsandknobs
Daily
Measuring
cupand
serving
spoon
Washthoroughlywithwarmsoapywater,removingallstuck-onfood
debris,rinseanddry.
Aftereachuse
NEVERrunwaterovertheunit.
AnAuthorizedServicershouldperformanyservicing
ToStore:
1.Unplugunit.
2.Storeinitsboxinaclean,dryplace.
3.Neverstoreitwhileitishotorstillpluggedin.
4.Makesuretocleanbeforestoring.
5.Neverwrapcordtightlyaroundtheappliance.
6.Donotputanystressonthecordwhereitenterstheunit,asitcouldcausethecordtofrayandbreak.
Cleaning Instructions

Page11
Troubleshooting
ISSUE CAUSE SOLUTION
RiceCookernotworking Powersupply Checkpowersource
Powerswitchhasnotbeenturned
on
Checktoseeiftheunitis
correctlypluggedinandturned
on
Manualresetbreakerhasbeen
activated
Manuallyresetthewarmer.Press
thepushbuttonlocatedunderthe
unittoresetthebreakerreturning
itbacktonormaloperation
Plug/corddamaged Callforservice
Ifproblemspersistandtheassignedsolutiondoesnotremedytheissue,pleasecallourService
Departmentat:866-299-8625.

Page12
Limited Warranty
GlobeFoodEquipmentCompany(“GFE”)warrantstotheoriginalpurchaserofnewequipmentthatsaidequipment,
wheninstalledinaccordancewithourinstructionswithinNorthAmericaandsubjectedtonormaluse,isfreefrom
defectsinmaterialorworkmanshipforaperiodof1year.Thelaborwarrantyisoneyearfromoriginalinstallationor
18monthsfromactualfactoryshipmentdatewhicheverdateoccursrst.UnitmustsentprepaidtoGFEforrepair.
Nomileageortraveltimeispaid.
THIS WARRANTY IS IN LIEU OFALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED.  GFE
EXPRESSLYDISCLAIMSANYIMPLIEDWARRANTYOFMERCHANTABILITYOREXPRESSEDORIMPLIED
WARRANTYOFFITNESSFORAPARTICULARPURPOSE.
GFE’S OBLIGATION AND LIABILITY UNDER THIS WARRANTY IS EXPRESSLY LIMITED TO REPAIRING
EQUIPMENTWHICHPROVESTOBEDEFECTIVEINMATERIALORWORKMANSHIPWITHINTHEAPPLICABLE
WARRANTYPERIOD.AllrepairspursuanttothisWarrantywillbeperformedbyGFEServiceduringnormalworking
hours.INNOEVENTSHALLGFEBELIABLEFORINCIDENTALORCONSEQUENTIALDAMAGESTOBUYER
ORANYTHIRDPARTY,INCLUDING,WITHOUTLIMITATION,LOSSOFPROPERTY,PERSONALINJURY,LOSS
OFBUSINESSORPROFITSOROTHERECONOMICLOSSES,ORSTATUTORYOREXEMPLARYDAMAGES,
WHETHERINNEGLIGENCE,WARRANTY,STRICTLIABILITY,OROTHERWISE.
Thiswarrantyisgivenonlytotherstpurchaserfromaretaildealer.Nowarrantyisgiventosubsequenttransferees.
Thiswarrantydoesnotcoverproductfailurescausedby:failuretomaintain,neglect,abuse,damageduetoexcess
water,re,normalwear,impropersetupanduse.Periodicmaintenance,notcovered.
Thiswarrantyisnotinforceuntilsuchtimeasaproperlycompletedandsignedinstallation/warrantyregistrationor
anonlineregistrationformhasbeenreceivedbyGFEwithin30daysfromthedateofinstallation.Registeronline
atwww.globeslicers.com/warranty.asp.
Proofofpurchaseisrequiredifextendedmorethan1yearfromdateofshipmentfromthefactory
THEFOREGOINGWARRANTYPROVISIONSAREACOMPLETEANDEXCLUSIVESTATEMENTBETWEEN
THEBUYERANDSELLER.GFENEITHERASSUMESNORAUTHORIZESANYPERSONSTOASSUMEFOR
ITANYOTHEROBLIGATIONORLIABILITYINCONNECTIONWITHSAIDEQUIPMENT.
Exampleofitemsnotcoveredunderwarranty,butnotlimitedtojusttheseitems:
 1. ActsofGod,re,waterdamage,burglary,accident,theft.
 2. Freightdamage.
 3. Improperinstallationoralterationofequipment.
 4. Useofgenericoraftermarketparts.
 5. RepairsmadebyanyoneotherthanaGFEdesignatedservicer.
 6. Lubrication.
 7. Expendablewearparts,adjustablefeet,blownfuses,lamps,etc.
 8. Cleaningofequipment.
 9. Misuseorabuse.