Cisco SCE 1000 and Operator's manual

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Cisco SCE 1000 2xGBE Installation and
Configuration Guide
Release 3.8.x
September 17, 2012
Text Part Number: OL-26790-01

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Cisco SCE 1000 2xGBE Installation and Configuration Guide

© 2012 Cisco Systems, Inc. All rights reserved.

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CONTENTS
About this Guide ix
Introduction ix
Audience ix
Document Revision History x
Organization xi
Related Publications xii
Conventions xiii
Obtaining Documentation and Submitting a Service Request xiv
CHAPTER 1General Overview 1-1
Introduction 1-1
Information About the Cisco Service Control Concept 1-2
Cisco Service Control Solution 1-2
Service Control for Broadband Service Providers 1-2
Cisco Service Control Capabilities 1-3
SCE Platform 1-4
Information About Management and Collection 1-6
Network Management 1-6
Subscriber Management 1-7
Service Control Management 1-7
Data Collection 1-7
CHAPTER 2Introduction to the SCE Platform 2-1
Introduction 2-1
Information About The SCE Platform 2-2
Front Panel 2-2
Back Panel 2-4
Information About Checking the Shipping Container Contents 2-5
SCE 1000 Component List 2-5
SCE 1000 Installation Checklist 2-6
CHAPTER 3Information About Topology 3-1
Introduction 3-1

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Information About Topology Considerations 3-2
SCE Platform Configuration 3-2
Failure Detection Mechanism 3-2
Bypass Mechanism 3-3
Functionality 3-4
Information About Physical Installation 3-5
Bump-in-the-Wire (Inline) Topology 3-5
External Splitting (Receive-only) Topology 3-6
Information About Redundancy 3-7
Redundancy 3-7
Two Platforms on Parallel Links in Bump-in-the-Wire Topology 3-7
Information About Failure and Recovery 3-9
Physical Installation 3-9
Redundancy 3-9
Maintaining the Network Links Versus Maintaining SCE 1000 Platform Functionality 3-9
Information About Topology-Related Parameters 3-10
Connection Mode Parameter 3-10
On-Failure Mode Parameter 3-10
Link Failure Reflection Parameter 3-11
Status of the SCE 1000 After Abnormal Boot 3-11
CHAPTER 4Installation and Maintenance 4-1
Introduction 4-1
Information About Preparing to Install the SCE 1000 Platform 4-2
Tools and Parts Required 4-2
Information About Site Requirement Guidelines 4-3
Airflow 4-3
Site Requirements 4-4
Installing the SCE 1000 Platform 4-5
Installation Precautions 4-5
How to Install the SCE 1000 on a Workbench or Tabletop 4-6
What to Do Next 4-6
Rack-Mounting a SCE 1000 Platform 4-7
How to Attach the Brackets to the SCE 1000 4-8
How to Attach the Cross Rail Supports to the Rack 4-9
How to Mount the System to the Rack 4-10
How to Attach a Chassis Ground Connection 4-13
Removing and Replacing a Power Supply Unit 4-15
Information About the Power Supply 4-15

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LEDs 4-16
Power Supply Specifications 4-17
Powering Down the Power Supply Unit and Disconnecting Input Power 4-18
How to Power Down an AC-Input Power Supply 4-18
What to Do Next 4-18
How to Power Down a DC-Input Power Supply Unit and Remove the DC-Input Leads 4-18
What to Do Next 4-19
How to Remove the Power Supply Unit 4-19
How to Replace the Power Supply Unit 4-20
Reconnecting the Power 4-21
How to Reconnect AC-Input Power Supply Unit 4-21
How to Reconnect DC-Input Power Supply Unit 4-22
Fan Module Overview 4-24
Removing and Replacing the Fan Module 4-24
How to Remove the Fan Module 4-24
How to Replace the Fan Module 4-25
How to Replace the Battery 4-26
CHAPTER 5Connecting the Management Interfaces and Performing Initial System Configuration 5-1
Introduction 5-1
How to Set Up the Local Console 5-2
Perform the Initial System Configuration 5-4
Initial System Configuration 5-4
Setup Command 5-4
Setup Command Parameters 5-5
Example 5-7
Step 1: Configuring Initial Settings 5-7
Example 5-8
Step 2: Configuring the Hostname 5-8
Step 3: Setting the Passwords 5-8
Example 5-9
Step 4: Configuring Time Settings 5-10
Example 5-11
Step 5: Configuring the DNS Settings 5-12
Example 5-13
Step 6: Configuring the RDR Formatter Destination 5-13
Example 5-13
Step 7: Configuring Access Control Lists (ACLs) 5-13
Information About Access Control Lists 5-14

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Examples 5-16
Step 8: Configuring SNMP 5-17
Example 5-20
Step 9: Configuring the Topology-Dependent Parameters 5-20
About the Topology-Dependent Parameters 5-20
Examples 5-22
Step 10: Completing and Saving the Configuration 5-23
Examples 5-24
Connecting the Management Interface 5-26
How to Cable the Management Port 5-26
How to Verify Management Interface Connectivity 5-27
Example 5-27
CHAPTER 6Cabling the Line Ports and Completing the Installation 6-1
Introduction 6-1
Connecting the Line Ports to the Network 6-2
Cabling Diagrams 6-2
Single Link: Inline Topology 6-2
Single Link: Receive-only Topology 6-3
How to Configure Gigabit Ethernet Auto-Negotiation 6-4
Connecting the GBE Line Interface Ports 6-4
Fiber Specifications 6-5
How to Cable the GBE Port 6-5
Testing Connectivity: Examining Link LEDs and Counters 6-6
Examining the LEDs 6-6
Viewing the Counters to See that the Network Traffic is Reaching the Device 6-6
How to View the Gigabit Ethernet Counters 6-7
What to Do Next 6-7
How to Load and Activate a Service Control Application 6-8
CHAPTER 7Basic SCE 1000 Platform Operations 7-1
Introduction 7-1
Starting the SCE 1000 Platform 7-2
Checking Conditions Prior to System Startup 7-2
Performing Complex Configurations 7-2
Starting the System and Observing Initial Conditions 7-2
What to Do Next 7-3
Final Tests 7-3
How to Verify Operational Status 7-4

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How to View the User Log Counters 7-4
Managing SCE 1000 Configurations 7-5
Viewing Configuration 7-5
How to Save or Change the Configuration Settings 7-6
Examples for Saving or Changing the Configuration Settings 7-7
How to Recover a Previous Configuration 7-7
Example for Recovering a Previous Configuration 7-8
How to Display the SCE Platform Version Information 7-9
Example for Displaying the SCE Platform Version Information 7-9
How to Display the SCE Platform Inventory 7-10
Example for Displaying the SCE Platform Inventory 7-10
How to Display the System Uptime 7-10
Examples for Displaying the System Uptime 7-10
Rebooting and Shutting Down the SCE Platform 7-11
Rebooting the SCE Platform 7-11
Examples for Rebooting the SCE Platform 7-11
How to Shut Down the SCE Platform 7-11
Examples for Shutting Down the SCE Platform 7-12
CHAPTER 8Troubleshooting 8-1
Introduction 8-1
Troubleshooting Overview 8-2
Information About Troubleshooting Tools 8-2
CLI Commands for Troubleshooting 8-3
Checking the LEDs 8-4
Problem Solving Using a Subsystems Approach 8-6
Identifying Startup Problems 8-6
Troubleshooting the Power Subsystem 8-7
Troubleshooting the Firmware Package Installation 8-8
Troubleshooting the Management Subsystem 8-9
Troubleshooting the Link Interface Subsystem 8-11
Troubleshooting with the User Log 8-14
Logging System 8-14
Copying the User Log to an External Source 8-14
How to Copy the User Log to an Internal Location 8-14
Viewing the User Log 8-15
Clearing the User Log 8-15
Viewing the User Log Counters 8-15

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How to View the Non-volatile Logger Counters For Both the User Log File and the Debug Log
File 8-15
How to View the Non-volatile Counter For the User-file-log Only 8-16
Generating a File for Technical Support 8-16
APPENDIX AExternal Optical Bypass Module A-1
Introduction A-1
External Optical Bypass Functionality A-2
External Optical Bypass Module Front Panel A-3
Specifications A-4
Installing the External Bypass Module A-4
How to Install the Module in a Rack A-4
How to Cable the External Optical Bypass Module A-5

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About this Guide
Revised: September 17, 2012, OL-26790-01
Introduction
This preface describes who should read the Cisco Service Control Engine 1000 2xGBE Installation and
Configuration Guide, how it is organized, and its document conventions.
This installation guide explains the initial hardware installation and basic configuration procedures for
the SCE 1000. It contains procedures for unpacking and installing the device and performing basic
configuration via the setup wizard. After completing the installation and basic configuration procedures
covered in this guide, you will then use the appropriate companion publications to more completely
configure your system.
This guide contains instructions on how to install and run the SCE 1000 platform. This guide assumes a
basic familiarity with telecommunications equipment and installation procedures. This introduction
provides information about the following topics:
• Audience, page ix
• Document Revision History, page x
• Organization, page xi
• Related Publications, page xii
• Conventions, page xiii
• Obtaining Documentation and Submitting a Service Request, page xiv
Audience
This guide is for the networking or computer technician responsible for installing and configuring the
SCE 1000 platform on-site. To use this publication, you should be familiar with telecommunications
equipment and installation procedures, as well as electronic circuitry and wiring practices. You should
also have experience as an electronic or electromechanical technician.

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About this Guide
Document Revision History
The Document Revision History below records changes to this document.
Table 1 Document Revision History
Revision
Cisco Service Control 
Release and Date Change Summary
OL-26790-01 Release 3.8.x
September 17, 2012
First version of this document (new for the Release
3.8.x train).
No changes were made from the last release of the
3.7.x train.

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About this Guide
Organization
This guide contains the following sections:
Table 2 Document Organization
Section Title Description
1Chapter 1, “General Overview” This chapter provides a brief introduction to Cisco
Service Control.
2Chapter 2, “Introduction to the SCE
Platform”
This chapter provides a hardware overview of the
SCE 1000 platform.
3Chapter 3, “Information About
Topology”
This chapter describes the possible deployment
topologies of the SCE 1000 and explains how
various aspects of the topology determine the
configuration of the system.
4Chapter 4, “Installation and
Maintenance”
This chapter explains how to install an SCE 1000
platform in a rack or in a general tabletop
installation and how to install or replace the power
supply units and fan modules.
5Chapter 5, “Connecting the
Management Interfaces and
Performing Initial System
Configuration”
This chapter explains how to connect the SCE
1000 platform to a local console and perform the
initial system configuration via the setup wizard
that runs automatically.
6Chapter 6, “Cabling the Line Ports
and Completing the Installation”
This chapter provides instructions for cabling the
Gigabit Ethernet ports and for configuring Gigabit
Ethernet (GBE) interface parameters.
7Chapter 7, “Basic SCE 1000 Platform
Operations”
This chapter describes how to start up the SCE
1000 platform, reboot, and shutdown. It also
describes how to manage configurations.
8Chapter 8, “Troubleshooting” This chapter provides basic system startup
troubleshooting information.
AAppendix A, “External Optical
Bypass Module”
This appendix explains how to install the optional
external optical bypass module.

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About this Guide
Related Publications
Your SCE 1000 platform and the software running on it contain extensive features and functionality,
which are documented in the following resources:
• Cisco CLI software:
– Cisco SCE 2000 and SCE 1000 Software Configuration Guide
– Cisco SCE 2000 and SCE 1000 CLI Command Reference
Note You can access Cisco software configuration and hardware installation and maintenance documentation
on the World Wide Web at Cisco Website URL. Translated documentation is available at the following
URL: International Cisco Website
• For initial installation and startup information, refer to the Cisco SCE 2000 4xGBE Quick Start
Guide.
• For international agency compliance, safety, and statutory information for wide-area network
(WAN) interfaces for the SCE 1000 platform, refer to the Regulatory Compliance and Safety
Information for Cisco Service Control Engine (SCE).
• For installation and configuration of the other components of the Service Control Management Suite
refer to:
– Cisco Service Control Management Suite Subscriber Manager User Guide
– Cisco Service Control Management Suite Collection Manager User Guide
– Cisco Service Control Application for Broadband User Guide
– Cisco Service Control Application Reporter User Guide
• To view Cisco documentation or obtain general information about the documentation, refer to the
following sources:
– Obtaining Documentation and Submitting a Service Request, page xiv
– The Cisco Information Packet that shipped with your SCE 1000 platform.

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About this Guide
Conventions
This document uses the following conventions:
Note Means reader take note.
Tip Means the following information will help you solve a problem.
Caution Means reader be careful. In this situation, you might perform an action that could result in equipment
damage or loss of data.
Timesaver Means the described action saves time. You can save time by performing the action described in
the paragraph.
Warning Means reader be warned. In this situation, you might perform an action that could result in
bodily injury.
Table 3 Conventions
Convention Indication
bold font Commands and keywords and user-entered text appear in bold font.
italic font Document titles, new or emphasized terms, and arguments for which you supply
values are in italic font.
[ ] Elements in square brackets are optional.
{x | y | z } Required alternative keywords are grouped in braces and separated by
vertical bars.
[ x | y | z ] Optional alternative keywords are grouped in brackets and separated by
vertical bars.
string A nonquoted set of characters. Do not use quotation marks around the string or
the string will include the quotation marks.
courier font Terminal sessions and information the system displays appear in courier font.
< > Nonprinting characters such as passwords are in angle brackets.
[ ] Default responses to system prompts are in square brackets.
!, # An exclamation point (!) or a pound sign (#) at the beginning of a line of code
indicates a comment line.

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About this Guide
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional
information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and
revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed
and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free
service and Cisco currently supports RSS Version 2.0.

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1
General Overview
Revised: September 17, 2012, OL-26790-01
Introduction
This chapter provides a general overview of the Cisco Service Control solution. It introduces the Cisco
Service Control concept and the Service Control capabilities.
It also briefly describes the hardware capabilities of the Service Control Engine (SCE) platform and the
Cisco specific applications that together compose the total Cisco Service Control solution.
• Information About the Cisco Service Control Concept, page 1-2
• Cisco Service Control Capabilities, page 1-3
• SCE Platform, page 1-4
• Information About Management and Collection, page 1-6

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Chapter 1 General Overview
Information About the Cisco Service Control Concept
Information About the Cisco Service Control Concept
• Cisco Service Control Solution, page 1-2
• Service Control for Broadband Service Providers, page 1-2
Cisco Service Control Solution
The Cisco Service Control solution is delivered through a combination of purpose-built hardware and
specific software solutions that address various service control challenges faced by service providers.
The SCE platform is designed to support classification, analysis, and control of Internet/IP traffic.
Service Control enables service providers to create profitable new revenue streams while capitalizing on
their existing infrastructure. With the power of Service Control, service providers have the ability to
analyze, charge for, and control IP network traffic at multigigabit wire line speeds. The Cisco Service
Control solution also gives service providers the tools they need to identify and target high-margin
content-based services and to enable their delivery.
As the downturn in the telecommunications industry has shown, IP service providers’ business models
need to be reworked to make them profitable. Having spent billions of dollars to build ever larger data
links, providers have incurred massive debts and faced rising costs. At the same time, access and
bandwidth have become commodities where prices continually fall and profits disappear. Service
providers have realized that they must offer value-added services to derive more revenue from the traffic
and services running on their networks. However, capturing real profits from IP services requires more
than simply running those services over data links; it requires detailed monitoring and precise, real-time
control and awareness of services as they are delivered. Cisco provides Service Control solutions that
allow the service provider to bridge this gap.
Service Control for Broadband Service Providers
Service providers of any access technology (DSL, cable, mobile, and so on) targeting residential and
business consumers must find new ways to get maximum leverage from their existing infrastructure,
while differentiating their offerings with enhanced IP services.
The Cisco Service Control Application for Broadband adds a new layer of service intelligence and
control to existing networks that can:
• Report and analyze network traffic at subscriber and aggregate level for capacity planning
• Provide customer-intuitive tiered application services and guarantee application SLAs
• Implement different service levels for different types of customers, content, or applications
• Identify network abusers who are violating the Acceptable Use Policy
• Identify and manage peer-to-peer, NNTP (news) traffic, and spam abusers
• Enforce the Acceptable Use Policy (AUP)
• Integrate Service Control solutions easily with existing network elements and BSS/OSS systems

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Chapter 1 General Overview
Cisco Service Control Capabilities
Cisco Service Control Capabilities
The core of the Cisco Service Control solution is the purpose-built network hardware device: the Service
Control Engine (SCE). The core capabilities of the SCE platform, which support a wide range of
applications for delivering Service Control solutions, include:
• Subscriber and application awareness—Application-level drilling into IP traffic for real-time
understanding and controlling of usage and content at the granularity of a specific subscriber.
– Subscriber awareness—The ability to map between IP flows and a specific subscriber in order
to maintain the state of each subscriber transmitting traffic through the SCE platform and to
enforce the appropriate policy on this subscriber’s traffic.
Subscriber awareness is achieved either through dedicated integrations with subscriber
management repositories, such as a DHCP or a Radius server, or via sniffing of Radius or DHCP
traffic.
– Application awareness—The ability to understand and analyze traffic up to the application
protocol layer (Layer 7).
For application protocols implemented using bundled flows (such as FTP, which is implemented
using Control and Data flows), the SCE platform understands the bundling connection between
the flows and treats them accordingly.
• Application-layer, stateful, real-time traffic control—The ability to perform advanced control
functions, including granular BW metering and shaping, quota management, and redirection, using
application-layer stateful real-time traffic transaction processing. This requires highly adaptive
protocol and application-level intelligence.
• Programmability—The ability to quickly add new protocols and easily adapt to new services and
applications in the ever-changing service provider environment. Programmability is achieved using
the Cisco Service Modeling Language (SML).
Programmability allows new services to be deployed quickly and provides an easy upgrade path for
network, application, or service growth.
• Robust and flexible back-office integration—The ability to integrate with existing third-party
systems at the service provider, including provisioning systems, subscriber repositories, billing
systems, and OSS systems. The SCE provides a set of open and well-documented APIs that allows
a quick and robust integration process.
• Scalable high-performance service engines—The ability to perform all these operations at wire
speed.

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Chapter 1 General Overview
SCE Platform
SCE Platform
The SCE family of programmable network devices is capable of performing application-layer
stateful-flow inspection of IP traffic, and controlling that traffic based on configurable rules. The SCE
platform is a purpose-built network device that uses ASIC components and RISC processors to go
beyond packet counting and delve deeper into the contents of network traffic. Providing programmable,
stateful inspection of bidirectional traffic flows and mapping these flows with user ownership, the SCE
platforms provide real-time classification of network usage. This information provides the basis of the
SCE platform advanced traffic-control and bandwidth-shaping functionality. Where most bandwidth
shaper functionality ends, the SCE platform provides more control and shaping options, including:
• Layer 7 stateful wire-speed packet inspection and classification
• Robust support for over 600 protocols and applications, including:
– General—HTTP, HTTPS, FTP, TELNET, NNTP, SMTP, POP3, IMAP, WAP, and others
– P2P file sharing—FastTrack-KazaA, Gnutella, BitTorrent, Winny, Hotline, eDonkey,
DirectConnect, Piolet, and others
– P2P VoIP—Skype, Skinny, DingoTel, and others
– Streaming and Multimedia—RTSP, SIP, HTTP streaming, RTP/RTCP, and others
• Programmable system core for flexible reporting and bandwidth control
• Transparent network and BSS/OSS integration into existing networks
• Subscriber awareness that relates traffic and usage to specific customers

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Chapter 1 General Overview
SCE Platform
Figure 1-1 illustrates a common deployment of an SCE platform in a network.
Figure 1-1 SCE Platform in a Network
LINKRX
CiscoSCE2000
Series
4xGBE
TX
RXMMTX
LINKRXTX
RXMMTX
LINKRXTX
RXMMTX
LINKRXTX
RXMMTX
GBE-1
SUBLINENET
PWRBST
A
TUS
PWRABYP
ASS
10/100/
1000
LINK/
ACTIVE
10/100/
1000
LINK/
ACTIVE
GBE-2
SUBLINE/CASCADENET
AUX
CONSOLE
MNG2
MNG1
UsersCorporate
Aggregation
device
DSL
CMTS
SCE platform
Provider
network Peer network
& Internet
92764

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Chapter 1 General Overview
Information About Management and Collection
Information About Management and Collection
The Cisco Service Control solution includes a complete management infrastructure that provides the
following management components to manage all aspects of the solution:
• Network management
• Subscriber management
• Service Control management
These management interfaces are designed to comply with common management standards and to
integrate easily with existing OSS infrastructure (Figure 1-2).
Figure 1-2 SCE Platform Management Interfaces
Network Management
Cisco provides complete network FCAPS (Fault, Configuration, Accounting, Performance, Security)
Management.
Two interfaces are provided for network management:
• Command-line interface (CLI)—Accessible through the Console port or through a Telnet
connection, the CLI is used for configuration and security functions.
• SNMP—Provides fault management (via SNMP traps) and performance monitoring functionality.
LINKRX
CiscoSCE2000
Series
4xGBE
TX
RXMMTX
LINKRXTX
RXMMTX
LINKRXTX
RXMMTX
LINKRXTX
RXMMTX
GBE-1
SUBLINENET
PWRBSTATUS
PWRABYPASS
10/100/
1000
LINK/
ACTIVE
10/100/
1000
LINK/
ACTIVE
GBE-2
SUBLINE/CASCADENET
AUX
CONSOLE
MNG2
MNG1
92763
Aggregation
device SCE platform
RDRs
CLI and SNMP
XML/RPC
Subscriber info
Router
DHCP
or RADIUS
Subscriber
Manager
Provisioning
system
Service
policy and quota
management
Network
management
Collection
Manager