CK Fires evonicfires TUVA Manual

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Stove Instrucon
Guide
Important Safety Informaon
Always read this manual rst before aempng to install or use this
replace. For your safety, always comply with all warnings and safety
Instrucons contained in this manual to prevent personal injury or property
damage.
Please Note: This product is for well insulated spaces or
occasional use.
English
Please Note: Once your stove has been installed and switched
to the ON posion, the re will take approximately 10 seconds
to power up. This is a normal operang procedure and NOT a
fault.

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welcome to evonicres
evonicres is an award-winning brand of CK Fires Ltd, situated just outside Straord-
upon-Avon, we manufacture a range of Brish built electric res and are considered as
one of the most technically advanced manufacturers in the world, with oponal
controllers such as e-touch and a fully integrated APP available to download on both
or .
This guide is designed to aid in the installaon and connued performance of this
product. This product conforms with all health, safety, and environmental protecon
standards as indicated by a CE mark. For opmum performance this product requires
a well insulated locaon or occasional use.
1. Electrical Safety (3/4
2. Important Instrucons (5
3. Installaon Requirements &
Specicaon (6
4. Switch Idencaon (7-9
5. Glass Removal (10-12
6. Log Set Guidance (13
7. E-smart App Template (14
8. Problem Solving Chart (15/18
9. Warranty Informaon (19
Contents

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ELECTRICAL SAFETY:
When using electrical appliances, basic precauons should always be
followed to reduce the risk of re, electric shock, and injury to persons,
including the following:
① Read all instrucons before using this electric replace.
② This replace is hot when in use. To avoid burns, do not let bare skin
touch hot surfaces. The trim around the heater outlet becomes hot during
heater operaon. DANGER: High temperatures may be generated under
certain abnormal condions. Do not parally or fully cover or obstruct the
front of this heater.
③ Extreme cauon is necessary when any heater is used by or near children
or people of reduced mobility and whenever the unit is le operang and
unaended.
④ Young children should be supervised to ensure that they do not play with
the appliance.
⑤ The appliance is not intended for use by young children or inrmed
persons without supervision.
⑥ In the event of a malfuncon, disconnect power at the service panel and
have the unit inspected by a reputable electrician before reusing.
⑦ If the supply cord is damaged, it must be replaced by the manufacturer,
or its service agent, or a qualied person in order to avoid a hazard.
⑧ Do not use outdoors.
⑨ Never locate replace where it may fall into a bathtub or other water
container.
⑩ To disconnect the replace, turn the controls o, and turn o power to
heater circuit at main disconnect panel.
⑪ Do not run the cord under carpeng. Do not cover cord with throw rugs,
runners, or the like. Arrange cord away from trac area and where it will not
be tripped over.
⑫ Do not locate the heater immediately below a xed socket-outlet.

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⑬ Do not insert or allow foreign objects to enter any venlaon or
exhaust opening as this may cause an electric shock or re, or damage to
the heater.
⑭ To prevent a possible re, do not block air intakes or exhaust in any
manner.
⑮ All electrical heaters have hot and arcing or sparking parts inside. Do
not use in areas where gasoline, paint, or ammable liquids are used or
stored.
⑯ Use this replace only as described in this manual. Any other use not
recommended by the manufacturer may cause re, electric shock or
injury to persons.
⑰ Do not change the plug in any way. Always plug heaters directly into a
wall outlet/receptacle. Never use with an extension cord or relocatable
power tap (outlet/power strip).
⑱ Do not burn wood or other materials in the electric replace.
⑲ Do not strike the replace glass.
⑳ Always use a cered electrician should new circuits or outlets be
required.
㉑ Always use properly grounded, fused and polarized outlets.
㉒ Disconnect all power supply before performing any cleaning,
maintenance or relocaon of the unit.
㉓ When transporng or storing the unit and cord, keep in a dry place,
free from excessive vibraon and store so as to avoid damage.
NOTE: Changes or modicaons not expressly approved by the party
responsible for compliance could void user's authority to operate the
equipment.

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IMPORTANT INSTRUCTIONS:
All Evonic brand products meet the requirements of EC direcves.
These direcves have been complied with by following the following standards:
EU 2011-65 / EU 2015/863 - Restricon of dangerous substances
EN 55014-1: 2006 + A2: 2011 Electromagnec compability.
EN 55014-2: 2015 Electromagnec compability.
EN 61000-3-2: 2014 Electromagnec Compability (EMC). Limits. Limits for harmonic power emissions
EN 61000-3-3: 2013 Electromagnec Compability (EMC). Limits. Limitaon of voltage changes, voltage
uctuaons and icker
EN 60335-1: 2012 + A1: 2014
EN 60335-2-30: 2009 + A11: 2012
Read through and carefully consider all of the following requirements before installaon:
This appliance may only be connected to 230/240 Volt AC 50 Hz.
Before connecng the unit, check that the supply voltage is in accordance with that indicated on the
electric stove. This appliance may only be connected to an AC outlet which is protected with
13 Amps.
The conductors in the power cord are colour labelled as for a standard UK socket:
GREEN / YELLOW - EARTH
BLUE - NEUTRAL
BROWN - CURRENT
Make sure that the power cord is not installed so that it is pinched or touches a sharp edge. To reduce the
risk of re, electric shock and personal injury, also ensure that the power cord is stored or aached in
such a way that no one can trip on or get stuck in it.
The electrical wiring and sockets installed in the building must comply with the local building regulaons
and other applicable regulaons to reduce the risk of re, electric shock and personal injury.
NOTE! These installaon requirements apply specically to the UK and dier between dierent countries
of origin.

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INSTALLATION REQUIREMENTS:
If the product is to be installed into an open chimney or ue, it is important that the
chimney ue is blocked o to prevent any up/down draughts and falling debris
which could restrict the airow to the product.
It is also important to ensure that the product has a minimum clearance around it of
15mm, this is to ensure that the product can circulate the required airow to the
heater unit.
The product should never be sealed into an opening with the use of silicones or
adhesives as this can alter the airow and hinder any further servicing of the
product.
Please refer to technical specicaon table for further informaon, with reference
to measurements.
HEATER UNIT CUT OUT—This is a safety feature to safe guard against further
damage to the product.
If the airow is restricted the heater will automacally turn o. This can occur due to
incorrect installaon or obstrucon. To reset the heater funcon;
• Isolate from main power supply
• Leave product to cool
• Aer suitable cooling down period, remove the obstrucon if obstructed and
check installaon
• Aer 10 minutes the thermo switch (cut-out) in the heater will reset.
Please note that both the eect fan and heater fan omit a low decibel noise, both
of which are normal operang characteriscs.
Technical Specicaon
Servicing:
Only a competent person should service this appliance.
This appliance must be serviced every 12 months.
Warning: Before carrying out any repairs or servicing, ensure that the power supply cord
MODEL HEIGHT WIDTH DEPTH
TUVA 1015mm 493mm 342mm
HALMSTAD 825mm 865mm 328mm
HALDEN 1018MM 488MM 416MM

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TUVA SWITCH IDENTIFICATION:
The on/o switch to acvate
connecon to your app or E-Tab
is located at the front of the re,
in the gap between the front
glass panel and the boom edge
of the frame, oset to the right
hand side. Fig 1.
Fig 1.
Your main power supply
is aached to the IEC
through the back of the
re. Fig 2.
Fig 2.

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HALMSTAD SWITCH IDENTIFICATION:
The on/o switch to acvate
connecon to your app or E-Tab
is located at the front of the re,
in the gap between the front
glass panel and the boom edge
of the frame, oset to the right
hand side. Fig 1.
Your main power supply
is aached to the IEC
through the back of the
re. Fig 2.
Fig 1.
Fig 2.

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HALDEN SWITCH IDENTIFICATION:
Your main power supply
is aached to the IEC
through the back of the
re. Fig 1.
The on/o switch to acvate
connecon to your app or E-Tab
is located on the underside of
the re, approximately 100mm
from the rear of the stove, o-
set to the right hand side. Fig 2.
Fig 2.
Fig 1.

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TUVA GLASS REMOVAL:
To install the fuel set (Logs, decorave glass) the below steps must be taken
The front glass is held
in place by two
brackets, located at the
top and boom of the
re. Fig 1.
To remove the front glass,
start by idenfying the key
hole slots located in each
bracket. There are 2 in
each bracket, one on the
le and one on the right.
Fig 2.
Once you have found the key
hole slots, li the front glass
panel vercally, then
towards you to release the
brackets. Fig 3.
Fig 1.
Fig 2.
Fig 3.

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HALMSTAD GLASS REMOVAL:
The front glass is held
in place by two
brackets, located at the
top and boom of the
re. Fig 1.
To remove the front glass,
start by idenfying the key
hole slots located in each
bracket. There are 2 in
each bracket, one on the
le and one on the right.
Fig 2.
Once you have found the key
hole slots, li the front glass
panel vercally, then
towards you to release the
brackets. Fig 3.

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HALDEN GLASS REMOVAL:
To remove the front glass,
begin by sliding the top
secon away from you.
This will release it from the
keyhole slots. Then remove
the top secon by liing
upwards. Fig 2.
Then slide the glass upwards
to release it from the two
highlighted channels on the
le and the right. Fig 3.
To remove the front glass,
start by idenfying the key
hole slots located in each
bracket. There are 2 in each
bracket, one on the le and
one on the right. Fig 1.
Fig 1.
Fig 2.
Fig 3.

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LOG GUIDANCE:
Please Note: The images shown are suggested Log layouts, the log sets
can be arranged to personal preference.
Tuva/Halden Log Layout
Halmstad Log Layout

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The Appliance is operated using the E-smart Cloud App.
The App Control can be used on either OS or Android operang systems.
To obtain the App please visit either the OS App Store Or Google Play and follow the on screen instrucons.
Screen shot taken from Apple App Store.Home Screen shot taken from e-smart
App
Please see separate App & E-Tab instrucons for full breakdown of how to use
E-SMART CLOUD APP INTERFACE

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Troubleshoong Flow Chart:
Problem Possible Cause Soluon
1)
Flames not working correctly
Ribbons are stacally connected to
glass.
Installaon airow restricted.
Blower clogged.
Slow fan.
Spray some an-stac spray beneath
the tray.
Check the correct aperture has been
adhered to when installing—
Recommended clearance is 100mm.
Fan requires cleaning out.
Fan requires cleaning out. If problem
persists, replacement fan may be
required.
2)
Heater blowing cold
Possible installaon gaps/Chimney not
adequately blocked o.
Fan clogged.
Faulty element.
Slow fan.
Chimney may not be fully blocked.
Correct aperture has not been adhered
to—100mm
Heater fan requires cleaning out
Replace element
Check fan placement. If problem
persists replacement fan may be
required.

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3)
Noisy Heater
Problem Possible Cause Solution
Fan unbalanced.
Fan catching on housing.
Fan clogged.
Fan has come loose.
Adjust fan to stop catching on the
case. If problem persists replacement
fan unit maybe required.
Adjust fan to stop catching on the case
Fan requires cleaning out. If problem
persists a replacement fan may be
required.
Tighten fan cradle or screws holding
fan onto fan cradle.
4)
Noisy Flame Effect
Fan unbalanced.
Fan catching on housing.
Fan clogged.
Fan has come loose.
Adjust fan to stop catching on the
case. If problem persists a replacement
fan unit may be required.
Adjust fan to stop catching on the
case.
Fan requires cleaning out. If problem
persists a replacement fan may be
required.
Tighten fan cradle or screws holding
fan onto fan cradle.

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5)
Fire not turning on.
6)
No lights
Problem Possible Cause Soluon
Rocker switch has not been turned to
the ‘ON’ posion.
Remote/App not paired.
Fuse blown.
Unit not plugged in correctly.
Double check switches are turned to
the ‘ON’ posion.
Remote needs pairing. See separate
pairing instrucons for guide.
Replace fuse.
Check to be sure the power lead is
plugged in adequately.
Loose connecon or disconnected
wire.
LED shorng out
LED blown
Blown driver on PCB
Check all connecons on LED’s
Check locaon of short—Replace LED
strip if necessary.
LED strip needs replacing.
PCB needs replacing.

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7) Heater coming on
randomly
8)
LED streaking
9)
Heater cung out
Problem Possible Cause Soluon
Timer has been accidentally set.
Thermostat faulty.
Double check mer sengs.
Replace PCB.
LED dropped down.
Log posioning.
LED needs to be re-stuck into place.
Change log posioning to hide any
direct view of LED strip.
Build up of hot air triggering heater cut-
out unit.
Ensure the appliance has the required
aperture for air to circulate and prevent
build-up. Recommended 100mm

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Condions of warranty:
If this appliance should prove to be defecve due to faulty design, materials or
workmanship within 12 months of purchase, the product will be repaired free of
charge, subject to the following condions:
The electric re shall have been purchased and used solely within the UK and
Ireland for domesc purposes and in accordance with the users operang
instrucons.
It is the purchasers responsibility to prove that the unit is under warranty, e.g.
receipt of purchase.
All warranes, will be invalidated if unauthorised repairs or modicaons are
made to the electric re, or in case of accident, misuse or damage caused by
improper installaon, or to damage occurring during transit to or from the repairer
and altered or missing serial numbers.
Any parts, which have been replaced under this warranty, shall become our
property.
The company shall not be liable for any consequenal loss or damage what so
ever, arising from or in connecon with this electric re.
This Warranty does not apply to Heang elements, Bulbs or fuses.
‘No fault found’, service calls and installaon errors are not covered under the
manufacturers warranty and will result in a charge being made for the Call-Out by
our appointed service engineer.
This warranty is in addion to and does not aect the purchasers statutory rights
of consumers.
Registering product:
To register a product please visit: www.evonicres.co.uk and complete the elds
required under the Register a Product Secon. By registering your appliance, an
extra 12 months of cover will be added to your warranty.

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CK Fires Ltd / Evonic Fires
1 Evonic house, Clifford park, Clifford lane, Stratford-Upon-
Avon, CV37 8HW
Tel: [phone] Fax: [phone]