OVERVIEW
The Comcast Custom DVR 3-Device
universal remote will control up to
three home entertainment devices,
including a Digital Video Recorder
enabled Cable Box (used b Comcast
S stems).
The remote control requires installing
two (2) new AA batteries (included)
and some eas programming to con-
trol our devices. For best results,
please read and perform all instruc-
tions listed here. Also, keep this guide
for future reference.
INSTALLING BATTERIES
1. Pull back the remote control’s
batter cover and remove it.
2. Insert the two (2) supplied AA
batteries according to the + and
-
marks in the batter case.
3. Push the batter cover back into
place.
4. Test the unit b pressing an
mode ke (i.e.,
AUX
,
TV
, or
Cable
).
If batteries are inserted correctl ,
the selected mode ke will light.
NOTE: When the batteries need to be
replaced, the remote control will stop work-
ing. Replace the old batteries and the unit
will be restored to its full functionalit , com-
plete with our favorite settings.
FEATURES AND FUNCTIONS
Use the remote control’s mode ke s
(i.e.,
AUX, TV
, or
Cable
) to control a spe-
cific device. When pressed, the selected
mode ke will light, confirming our
choice. Use the other ke s to perform
desired actions (see the following ke
chart).
NOTE: The selected mode will remain active
until ou press another mode ke .
Press
AUX
,
TV
, or
Cable
once to select and
control a device.
Press
Power
once to
turn on or off the
selected home enter-
tainment device.
Use
Setup
for all
programming
sequences.
Press
All O
once to
turn on or off all
programmed devices
in this order:
Cable
,
TV
, and
AUX
. After all
devices are on,
Cable
is the active mode.
Press ON DEMAND once
to access Comcast’s ON
DEMAND menu (not
available in all areas).
In the
AUX
or
TV
mode,
use the transport ke s
to control a VCR,
PVR, or DVD pla er.
To record a program
on a VCR, press
REC
twice.
In the
Cable
mode, use
the ke s to control ON
DEMAND programs.
Press
REPLAY
to repla
the previous few
seconds of a program.
Press
My DVR
to show
a list of programs that
have been recorded.
Press
LIVE
to return to
watching live TV.
Use
A
,
B
, or
C
to access
interactive program
guide functions on
our Scientific Atlanta
Explorer, Pioneer
Vo a ge r, or PAC E
cable box.
Use
Day+
(or
Day–
)
to viewwhat programs
are available in the
future while using the
guide on our Motorola
digital receiver.
Use
Lock
to restrict
viewing of selected
programs (Parental
Control) on our
Motorola (GI or
Jerrold) cable box.
Use
Page+
(or
Page–
)
to page up (or down)
through menu screens
and the interactive
program guide.
Use
Guide
to displa
the interactive
program guide.
Use these ke s to move
the cursor in the inter-
active program guide
and menu screens.
Use
OK (Select)
to select
menu options, PPV
events, and programs
from the interactive
program guide.
Use
I fo
to displa
current channel and
program information.
Use
Me u
to displa
the Quick Menu (on a
Motorola, GI, or
Jerrold Cable Box), or
to access settings (on a
Scientific Atlanta
Explorer, Pioneer
Vo a ge r, or PAC E
cable box).
Use
Exit
to exit the
menu or guide.
Use
Help
to access
digital cable help.
Use
Last
to recall the
last channel or go back
one screen in the menu.
Use
VOL+
(or
VOL
-
)
to raise (or lower) the
sound volume. Also
see
Changing Volume
Lock
.
Press
Mute
once to
turn sound off or on.
In the Cable mode,
press
FAV
once to
displa programmed
favorite cable channels.
Use
CH+
(or
CH
-
) to
select the next higher
(or lower) channel.
When controlling a
DVD pla er, use
CH+
(or
CH
-
) to skip for-
ward (or skip reverse)
through video.
Use the ke pad (
0
~
9
)
to directl select the
channels (e.g., 09 or
031).
In the
TV
mode, use
this ke to switch the
TV’s input to view TV
or video programs.
In the
AUX
mode, use
this ke to switch the
VCR, PVR (or DVR),
or DVD pla er to view
TV or video. For an
audio device, use it to
switch to an input
source.
Use
E ter
to enter
channels on some TV
models or information
on menu screens.
Press
PIP O -Off
to
displa the PIP
Window.
>Use
PIP Swap
to
switch the images and
sound between the
main and window pic-
tures.
Use
PIP Move
to move
the picture to different
positions in the main
picture.
Use
PIP CH +
(or
CH -
)
to select the next high-
er or lower PIP
channel.
PROGRAMMING DEVICE
CONTROL
The Comcast Custom 3-Device univer-
sal remote control is preprogrammed at
the factor to operate the Cable Box
supplied b our Comcast s stem, an
RCA TV, and an RCA VCR (in the
AUX
mode). To control devices other than
default brands (excluding the Cable
Box), perform the below steps; other-
wise skip this section:
1.
Turn on a device (e.g., VCR or DVD
Pla er) and, if applicable, insert
media, (e.g., video cassette or disc).
NOTE: Please read steps 2 to 6 complete-
l before proceeding. Highlight or write
down the codes and device ou wish to
program before moving on to step 2.
2. On the remote control, press a
device ke once (i.e.,
AUX
or
TV
).
NOTE: Use the
AUX
ke to program
control of an Audio Amplifier or
Receiver, a DVD Pla er, a Home-
Theater-In-A-Box Device, a PVR (or
DVR), or a VCR.
3. Press and hold
Setup
until the
selected mode ke blinks twice,
then release
Setup
.
4. Locate the code for our device in
Manufacturer’s Codes
on the back
of this user guide. Brands are list-
ed in alphabetical order with the
most popular codes listed first.
5. Enter the first four-digit code for
our device. If ou perform this
procedure correctl , the selected
mode ke will blink twice.
NOTE: If ou enter an invalid code, the
selected mode ke will displa one long
blink and exit the programming mode.
Repeat steps 2 to 5 with a valid code.
6. Aim the remote control at our
device and press
Power
once. The
device should turn off. If it does
not respond, repeat steps 2 to 6,
tr ing each code listed for our
brand until ou find one that
works. If it still does not work, tr
Searching For Your Code.
NOTE: If the device does not have a
Power
ke , press the (
Play
) ke .
7. For future reference, write our
device code in the appropriate
boxes below:
AUX Code
:
Device T pe:______________
TV Code
:
8. Repeat steps 1 to 7 for another
device ou want to control.
SEARCHING FOR YOUR CODE
If our home entertainment device does
not respond to the remote control after
tr ing all of the codes listed for our
brand, or if our brand is not listed at all,
tr searching for our code.
For example, after tr ing all of the
codes for our TV, ou still cannot get
the remote control to operate our TV,
then:
1. Turn on our TV.
2. On the remote control, press
TV
once. Then press and hold
Setup
until the
TV
ke blinks twice, then
release
Setup
.
3. Enter
9
-
9
-
1
. The
TV
ke will
blink twice.
4. Aim the remote control at the the
TV and slowl alternate between
pressing
Power
and
TV
.
Stop when the TV turns off. A
working code has been found.
NOTE: In the search mode, the
remote control will send IR codes
from its librar to the selected device,
starting with the most popular code
first.
5. Press
Setup
once to lock in the
code.The
TV
ke will blink twice.
6. To search for the codes of another
device, repeat steps 1 to 5, but
substitute the
AUX
ke for the aux-
iliar device ou are searching for.
CHECKING THE CODES
If ou have set up the remote control
using the
Searching For Your Code
procedure, ou ma need to find out
which four-digit code is operating our
equipment. Perform the following steps
after setting up our devices to find out
which four-digit code operates our
equipment. For example, to find out
which code is operating our TV:
1. Turn on our TV.
2. On the remote control, press
TV
once. Then press and hold
Setup
until the
TV
ke blinks twice, then
release
Setup
.
3. Enter
9
-
9
-
0
. The
TV
ke will
blink twice.
4. To view the code for the first digit,
press
1
once. Wait 3 seconds and
count the number of times the TV
ke blinks (e.g., 3 blinks = 3) and
write down the number in the
leftmost TV Code box (at end of
this section).
NOTE: If a code digit is “0”, the select-
ed mode ke will not blink.
5. Repeat step 4 three more times for
the remaining digits. Use
2
for the
second digit,
3
for the third digit,
and
4
for the fourth digit. Finish
writing down the code in the TV
Code boxes (at end of this sec-
tion).
6. To check another device code,
repeat steps 1 to 5, but substitute
the
AUX
ke for the auxiliar
device ou are checking. Write
down the codes in the appropriate
boxes below:
AUX Code
:
Device T pe:______________
TV Code
:
CHANGING VOLUME LOCK
The Comcast Custom 3-Device universal
remote control
is set at the factor to
control the TV volume in all modes.
However, ou ma change the Volume
Lock setting to Individual Volume
Unlock to unlock a specific device’s vol-
ume controls for independent opera-
tion in its own mode (e.g., Audio
Receiver volume controls in the AUX
mode).
Or, if desired, ou can perform Global
Vo lu m e U nl o c k s o t h at t h e v o l um e
controls of all devices can be indepen-
dentl operated in their own modes.
U locki g Volume Co trol For A
Si gle Device (I dividual Volume
U lock):
1. Press a desired mode ke where
ou want volume to be unlocked
(e.g.,
AUX
) and controlled within
its own mode.
2. Press and hold
Setup
until the
selected mode ke blinks twice,
then release
Setup
.
3. Enter
9
-
9
-
3
and then press
VOL-
once. The mode ke will blink
four times confirming unlock.
4. If desired, repeat steps 1 to 3 (of
this section) for each device that
ou want volume to be unlocked.
5. Now, after ou select a device that
has volume unlocked (e.g.,
AUX
),
pressing
VOL+
,
VOL-
, or
Mute
, will
control the device’s volume onl
in its own mode.
U locki g All Volume Co trols
(Global Volume U lock):
1. Press and hold
Setup
until the
selected mode ke blinks twice,
then release
Setup
.
2. Enter
9
-
9
-
3
and then press
VOL+
once. The mode ke will
blink four times confirming
unlock.
3. Now, volume controls for all
devices can be independentl
controlled in their own modes.
Locki g Volume Co trol To TV Mode
(Restori g Global Volume Lock To
The Default Mode):
1. Press
TV
once. Then, press and
hold
Setup
until the
TV
ke blinks
twice, then release
Setup
.
2. Enter
9
-
9
-
3
and then press
TV
once. The mode ke will blink
twice confirming global lock.
3. Now, when ou press VOL+, VOL-,
or Mute, the volume of the select-
ed device (e.g., TV) will be con-
trolled regardless of the mode
ou have selected.
REASSIGNING DEVICE KEYS
The Comcast Custom 3-Device universal
remote control can be set up to control
a second device.
For example, to have the unit control a
TV, a Cable Box, and second TV, ou
will need to reassign the unused
AUX
ke to operate the second TV as fol-
lows:
1. On the remote control, press
AUX
once. Then press and hold
Setup
until the
AUX
ke blinks twice,
then release
Setup
.
2. Enter
9
-
9
-
2
. The
AUX
ke will
blink twice.
3. Press
TV
once, then press
AUX
once. The
AUX
ke will blink
twice.
4. The
AUX
ke is now read to be
programmed for our second TV.
See
Programming Device Contro
l
for instructions.
PROGRAMMING CHANNEL
CONTROL LOCK
B default, the remote control’s chan-
nel-control capabilities are locked to the
Cable Box. The affected ke s are
0
~
9
,
CH+
,
CH-
,
E ter
, and
Last
.
This will guarantee that ou do not
inadvertentl change a channel while in
the TV mode. However, ou can turn
off this feature to allow full access to
these ke s in the
TV
and
Cable
modes.
NOTE: This feature does not affect the
AUX
mode.
De-Activati g Cha el Co trol Lock
1. On the remote control, press
Cable
once. Then press and hold
Setup
until the
Cable
ke blinks
twice, then release
Setup
.
2. Enter
9
-
7
-
3
. Press
CH-
once.
The
Cable
ke will blink four
times.
3. Now, the remote control will
provide TV or cable channel
control capabilities while in the
TV
or
Cable
mode.
Re-Activati g Cha el Co trol Lock
1. On the remote control, press
Cable
once. Then press and hold
Setup
until the
Cable
ke blinks
twice, then release
Setup
.
2. Enter
9
-
7
-
3
. Press
CH+
once.
The
Cable
ke will blink twice.
3. Now, regardless if ou select the
TV
or
Cable
mode, onl the chan-
nel control capabilit of our
cable box will be accessible.
TROUBLESHOOTING
PROBLEM:
A mode ke does not blink
when ou press a ke .
SOLUTION: Replace the batteries with
two (2) new AA batteries.
PROBLEM: During programming, a
mode ke displa s one
long blink.
SOLUTION: An invalid entr has
occurred. Check the ke
to be entered and tr
programming again.
PROBLEM: A mode ke blinks when
ou press a ke , but home
entertainment compo-
nent does not respond.
SOLUTION: Make sure the remote
control is aimed at our
home entertainment
device and is not farther
than 15 feet awa .
PROBLEM: The remote control does
not control home enter-
tainment devices or the
commands are not work-
ing properl .
SOLUTION: Tr all listed codes for
the device brands being
set up. Make sure the
can be operated with an
infrared remote control.
PROBLEM:
CH+, CH-, and Last do not
work for our RCA TV.
SOLUTION: Due to RCA design
(1983–1987), onl the
original remote control
will operate these
functions.
PROBLEM: Changing channels does
not work properl .
SOLUTION: If original remote control
required pressing Enter
to change channels, also
press
E ter
on this
remote control after
entering the channel
number.
Comcast Custom DVR 3-Device
U iversal Remote Co trol
User Guide
