Commercial CHEF CHM9MB User manual

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User Manual
Microwave
Manuel D’utilisateur
Micro-onde
MODEL | MODÈLE:
CHM9MB, CHM9MW, CHM9MS

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CONTENTS
1. READ these instructions carefully before installing and operating the
appliance. Keep them for further reference.
2. Record in the space below the “SERIAL/MODEL NUMBER” found on the back
or bottom of your appliance and retain this information for future reference.
SERIAL NUMBER:
MODEL NUMBER:
DATE OF PURCHASE:
Save and staple your sales receipt to your manual for warranty coverage.
SAFETY INFORMATION
Precautions to Avoid Possible Exposure to Excessive Microwave Energy..........................................4
A Special Note on Arcing ...................................................................................................................................................4
Addendum.................................................................................................................................................................4
Important Safety Instructions ............................................................................................................................ 5
Grounding Instructions......................................................................................................................................... 7
Utensil Guide for the Microwave...................................................................................................................8-9
SET UP & USE
Specications........................................................................................................................................................................... 10
Installation Guide ................................................................................................................................................................... 10
Parts & Features .......................................................................................................................................................................11
Control Panel and Features...............................................................................................................................................11
Operation............................................................................................................................................................ 12-17
CLEANING & CARE..............................................................................................................................................18
TROUBLESHOOTING & WARRANTY
Before You Call For Service .............................................................................................................................................19
Customer Service....................................................................................................................................................................19
Troubleshooting ....................................................................................................................................................................20
Limited Warranty...................................................................................................................................................21

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PRECAUTIONS TO AVOID
POSSIBLE EXPOSURE TO
EXCESSIVE MICROWAVE ENERGY
1. Do not attempt to operate this oven with the door open since
open-door operation can result in harmful exposure to microwave energy. It
is important not to tamper with the safety interlocks.
2. Do not place any object between the oven front face and the door or allow
soil or cleaner residue to accumulate on sealing surfaces.
3. Do not operate the oven if damaged. It is particularly important that the
oven door closes properly and that there is no damage to the:
1. DOOR (bent)
2. HINGES AND LATCHES (broken or loosened)
3. DOOR SEALS AND SEALING SURFACES
4. The oven should not be adjusted or repaired by anyone except properly
qualied service personnel.
A SPECIAL NOTE ON ARCING
“Arcing” refers to the presence of sparks inside the microwave oven.
It can be caused by:
• Metal or foil touching the inside walls
of the oven.
• Foil not closely molded to food, where
edges have been left sticking up.
• Small metal parts such as twist-ties,
poultry pins, or gold-rimmed dishes.
• Recycled paper towels which may
contain small amounts of metal.
ADDENDUM
If this product is not maintained in a good state of cleanliness, its surface
could be degraded. This could affect the lifespan of the product and lead to a
dangerous situation.
DANGER
DANGER - Immediate hazards
which WILL result in severe
personal injury or death
WARNING
WARNING - Hazards or unsafe
practices which COULD result in
severe personal injury or death
CAUTION
CAUTION - Hazards or unsafe
practices which COULD result in
minor personal injury
SAFETY INFORMATION
CAUTION
IF YOU SEE SPARKS IN YOUR
MICROWAVE OVEN,
IMMEDIATELY TURN TIMER TO
OFF, CEASE COOKING AND
CORRECT THE PROBLEM.

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IMPORTANT SAFETY INSTRUCTIONS
1. Read all instructions before using the appliance.
2. Read carefully and follow the specic “Precautions to avoid possible
exposure to excessive microwave energy”
3. This appliance must be grounded. Connect only to properly
grounded outlet. See “GROUNDING INSTRUCTIONS”
4. Install or position this appliance only in accordance with the
provided installation instructions
5. Some products such as whole eggs and sealed containers -for
example, closed glass jars- can potentially explode and should not
be heated in this oven.
6. Use this appliance only for the intended uses as described in this
manual. This type of oven is specically designed to heat, cook, or
dry food. It is not designed for industrial or laboratory use. Do not
use corrosive chemicals or vapors in this appliance.
7. As with any appliance, close supervision is necessary when used by
children.
8. To reduce the risk of re in the oven cavity;
• Do not overcook food. Carefully tend to the appliance when paper,
plastic, or other combustible materials are placed inside the oven to
facilitate cooking.
• Remove wire twist-ties from paper or plastic bags before placing
bag in oven.
• If materials inside the oven ignite, keep oven door closed, turn oven
off, and disconnect the power cord or shut off power at the fuse or
circuit breaker panel.
• Do not use the cavity for storage purposes. Do not leave paper
products, cooking utensils or food inside the cavity when not in use.
9. Liquids, such as water, coffee, or tea can be overheated beyond
the boiling point without appearing to be boiling due to surface
tension of the liquid. Visible bubbling or boiling when the container is
removed from the microwave oven is not always present. This could
result in very hot liquids suddenly boiling over when a spoon or
other utensil is inserted into the liquid.
10. Do not heat oil or fat for deep-frying. It is difcult to control the
temperature of oil in a microwave oven.
11. Foods with heavy skins such as potatoes, whole squash, apples and
chestnuts should be pierced with a fork or the tip of a sharp knife
before cooking.
WARNING
When using electrical appliances, basic safety
precautions should be followed, including the following
WARNING: To reduce the risk of burns, electric shock, re, and
injury to persons or exposure to excessive microwave energy:
SAFETY INFORMATION

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FEDERAL COMMUNICATIONS COMMISSION
RADIO FREQUENCY INTERFERENCE STATEMENT
WARNING: This equipment generates and uses ISM frequency energy and if not installed
and used properly, that is in strict accordance with the manufacturer’s instructions, may
cause interference to radio and television reception. It has been type-tested and found
to comply with limits for an ISM Equipment pursuant to part 18 of FCC Rules, which are
designed to provide reasonable protection against such interference in a residential
installation. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following:
• Reorient the receiving antenna of radio or television.
• Relocate the Microwave oven with respect to the receiver.
• Move the microwave oven away from the receiver.
• Plug the microwave oven into a different outlet so that microwave oven and receiver are
on different branch circuits.
THE MANUFACTURER is not responsible for any radio or TV interference caused by
UNAUTHORIZED MODIFICATION to this microwave oven. It is the responsibility of the user
to correct such interference.
12. The contents of feeding bottles and baby food jars should be stirred
or shaken and the temperature should be checked before serving in
order to avoid burns.
13. Cooking utensils may become hot because of heat transferred from
the heated food. Pot holders may be needed to handle the utensil.
14. Do not cover or block any openings on the appliance.
15. Do not store or use this appliance outdoors. Do not use this product
near water, for example, near a kitchen sink, in a wet basement, near
a swimming pool, or similar locations.
16. Do not operate this appliance if the cord or plug is damaged, if it is
not working properly, or if it has been damaged or dropped.
17. Do not immerse cord or plug in water. Keep cord away from heated
surfaces. Do not let cord hang over the edge of a table or counter.
18. Use only thermometers, specically designed for use in microwave
ovens.
19. Be certain the glass tray and roller rings are in place before
operating the oven.
20. This appliance should be serviced only by qualied service
personnel. Contact nearest authorized service facility for
examination, repair, or adjustment.
21. When cleaning sealing surfaces of the oven, such as the door jamb,
use only mild, nonabrasive soaps, or mild detergents applied with a
sponge or soft cloth.
SAVE THESE INSTRUCTIONS
HOUSEHOLD USE ONLY
SAFETY INFORMATION

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GROUNDING INSTRUCTIONS
ELECTRICAL REQUIREMENTS
The electrical requirements are a 120 volt 60 Hz, AC only, 20 amp. It is recommended
that a separate circuit serving only the oven be provided. The oven is equipped
with a 3-wire cord having a 3-prong grounding plug. It must be plugged into a wall
receptacle that is properly installed and grounded.
This appliance must be grounded. In the event of an electrical short circuit,
grounding reduces risk of electric shock by providing an escape wire for the electric
current. The cord provided with this appliance is equipped with a grounding wire and
a grounding plug. The plug must be plugged into an outlet that is properly installed
and grounded. Do not attempt to tamper with this safety feature by modifying the
plug in any way.
Consult a qualied electrician or serviceman if:
1) The grounding instructions are not completely understood.
2) You are unsure that the appliance is properly grounded.
3) You have any questions about the grounding or electrical instructions.
POWER SUPPLY CORD
1. A short power supply cord is provided to reduce the risk of becoming entangled in
or tripping over a longer cord.
2. If the power supply cord is too short, do not use an extension cord. Have a
qualied electrician or serviceman install an outlet near the appliance.
3. If it is absolutely necessary to use longer cord sets or an extension cord, extreme
care must be exercised.
a) Use only a grounding type 3-wire extension cord that has a 3-blade grounding
plug and a 3-slot receptacle that will accept the plug on the appliance.
b) The marked electrical rating of the cord set or extension cord must equal to
or greater than the electrical rating of the appliance. The longer cord should be
arranged so that it will not drape over the counter top or table top where it can
be pulled on by children or tripped over unintentionally.
NOTE: Neither Commercial Chef nor the dealer can accept any liability for damage to the oven or
personal injury resulting from failure to observe the electrical connection procedures.
WARNING
Improper use of the grounding
plug can result in a risk of electric shock.
SAFETY INFORMATION

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UTENSIL GUIDE FOR THE MICROWAVE
This section lists which utensils can be used in the microwave, which have limited
use, and which should not be used in the microwave at all.
SAFETY INFORMATION
CAN USE CAN NOT USE LIMITED USE
• Microwave browning
dish: For browning the
exterior of food such
as steaks, chops, or
pancakes. Follow the
directions provided with
your browning dish.
• Microwaveable plastic
wrap: For retaining
steam. Leave a small
opening for some steam
to escape. Avoid placing
it directly on the food.
• Paper towels and
napkins: To absorb
excess moisture and
prevent spattering.
Use for short-
term heating and
covering. Check for
manufacturer’s labels for
any special instructions.
• Oven-proof glass, glass-
ceramic bowls and
dishes: For use in the
microwave oven.
• Paper plates and cups:
For short-term heating
at low temperatures. Do
not use recycled paper,
which may contain
metal and could ignite.
• Glass jars and bottles:
Regular glass is too
thin to be used in a
microwave. It can
shatter, causing damage
and injury.
• Paper bags: These are
a re hazard, they can
absorb heat and burn.
Only use popcorn bags
that are designed for
microwave use.
• Styrofoam plates and
cups: These can melt
and leave a harmful
chemical residue on
food.
• Plastic storage and food
containers: Containers
meant for cold storage,
such as margarine
tubs, can melt in the
microwave.
• Metal utensils: These
can damage your
microwave oven.
Remove all metal from
food and containers
before cooking.
• Parchment paper: Use
as a cover to prevent
spattering or as a wrap
for steaming.
• Aluminum foil: Smooth,
narrow strips of foil
may be used to shield
delicate areas on food
items like drumsticks
and wings to prevent
overcooking. Keep all
aluminum foil at least 1
inch from the side walls
and the door of the
microwave.
• Ceramic, porcelain, and
stoneware: Only if they
are labelled “Microwave
Safe”. If they are not
labelled, test them to
make sure they can be
used safely.
• Plastic: Use only if
labelled “Microwave
Safe”. Use with care
because the plastic can
soften from the heat
of the food and some
plastic can melt.
NOTE: Using too much
foil can damage your oven.
NOTE: Recycled paper may
contain metal which could
ignite so please be careful.

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SAFETY INFORMATION
CAN USE CAN NOT USE LIMITED USE
• Wax paper:To prevent
spattering.
• Thermometers:
Only those labelled
“Microwave Safe” and
follow all directions.
Check the temperature
of food in several
places. Conventional
thermometers may be
used on microwaved
food once the food has
been removed from the
oven.
• Aluminum tray: May
cause arcing. Avoid
aluminum foil this may
cause arcing.
• Take-out carton with
metal handle: May cause
arcing. Transfer food
to a microwave-safe
container.
• Metal or metal-
trimmed utensils: Metal
cookware, metal trim,
and metallic glazes
may cause arcing. Also
avoid metal skewers and
metal twisties.
• Wood: Wood will dry
out when used in the
microwave oven and
may split or crack.
Wooden bowls, baskets
and board will dry
out and may split or
crack when used in the
microwave.
• Recycled paper towels,
paper plates and cups:
May contain metal and
could ignite.
• Straw, wicker, and
wood: For short-
term heating, such as
warming dinner rolls for
a few seconds. Baskets
and bowls may be
ammable.
NOTE: To test if a dish is
safe for microwaving, place
the empty dish in the oven
and microwave on HIGH for
30 seconds. A dish which
becomes very hot should
not be used.

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SPECIFICATIONS
• Power Consumption: 120V~60Hz, 1350W
• MWO Power: 900W
• Operation Frequency: 2450MHz
• Outside Dimensions (H x W x D): Black and Stainless: 11.5” x 19.1” x 16.1”
White: 11.5” x 19.1” x 14.6”
• Oven Cavity Dimensions (H x W x D): 8.7” x 13.7” x 12.4” for all
• Oven Capacity: 0.9 cubic feet
• Net Weight: Approx. 27.6 lbs.
INSTALLATION GUIDE
1. Make sure that all the packing materials are removed from the inside of the door.
2. Check the oven for any damage, such as misaligned or bent door, damaged door
seals and sealing surfaces, broken or loose door hinges and latches, and dents
inside the cavity or on the door. If there is any damage, do not operate the oven.
Contact qualied service personnel.
3. This microwave oven must be placed on a at, stable surface capable of
supporting the weight of the oven plus the heaviest food likely to be cooked in the
oven.
4. Do not place the oven where heat, moisture, or high humidity are generated, or
near combustible materials.
5. To function correctly, the oven must have sufcient airow on all sides. Allow 8” of
space above the oven, 4” at back, and 2” at both sides. Do not cover or block any
openings on the appliance. Do not remove feet on which oven stands.
6. Do not operate the oven without glass tray, roller support, and
shaft in their proper positions.
7. Make sure that the power supply cord is undamaged and does
not run under the oven or over any hot or sharp surface.
8. The socket must be readily accessible so that the cord can be
quickly reached and easily unplugged in an emergency.
NOTE: Do not remove the mica plate covering the wave guide in the oven cavity.
RADIO OR TV INTERFERENCE
If the microwave oven causes interference to your radio or TV,
1. Check that the microwave oven is on a different circuit
2. Relocate the radio or TV as far away from the oven as possible
3. Check position and signal of receiving antenna.
4. Clean door and sealing surface.
5. Move the microwave oven far away from the receiver.
SET UP & USE

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Door Safety
Lock System
Control
Panel
Turntable Roller
Glass Tray Wave Guide
SET UP & USE
CONTROL PANEL AND FEATURES
PARTS & FEATURES
NOTE: Do not remove the mica plate covering the wave guide in the oven cavity.
A. Never place the glass tray upside down. The glass tray should never be restricted.
B. Both glass tray and turntable ring assembly must always be used during cooking.
C. All food and containers of food are always placed on the glass tray for cooking.
Time Defrost
Time Cook
Power
Auto menu: Popcorn,
Potato, Pizza, Frozen
Vegetable, Beverage,
Dinner Plate
Stop/Clear: clears all
previous settings pressed
before cooking starts.
During cooking: press
once to stop oven; twice
to stop and clear all entries.
Clock
Weight Defrost
Kitchen Timer function
Number Buttons: 0-9
0/Memory function
Start/+30Sec

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SET UP & USE
OPERATION
1. Power Level
The following power levels are available.
Level 10 9 8 7 6 5 4 3 2 1
Power 100% 90% 80% 70% 60% 50% 40% 30% 20% 10%
Display PL10 PL9 PL8 PL7 PL6 PL5 PL4 PL3 PL2 PL1
2. Clock Setting
(1) Press “ CLOCK ”, “00:00” will display.
(2) Press the number keys and enter the current time. For example,
to set the clock to 10:12, press “ 1, 0, 1, 2” .
(3) Press “ CLOCK ” to nish clock setting. “:” will ash and the clock will be lit.
(4) If the numbers are not within the range of 1:00-12:59, the setting will be invalid
until valid numbers are input.
NOTE: · (1) In the process of clock setting, if the “ STOP/CLEAR ” button is pressed
or if there is no operation selected within 1 minute, the oven will go back
to the previous setting automatically.
(2) If the clock needs to be reset, repeat steps 1- 3.
3. Kitchen Timer
(1) Press “KITCHEN TIMER ,” display will show “00:00 “, the rst hour gure ashes.
(2) Press the number keys and enter the timer time. (The maximum cooking time is
99 minutes and 99 seconds.)
(3) Press “ START/+30SEC. ” to conrm setting.
(4) When the timer time is complete, the buzzer will beep 5 times.
If the clock is set , the LED will display the current time.
NOTE: 1) The kitchen time is a timer and will not display the “Clock.”
2) When using the kitchen timer, no other program can be set.
4. Microwave cook
(1) Press “TIME COOK” once, the display will show “00:00”.
(2) Press number keys to input the cooking time; the maximum cooking time is
99minutes and 99 seconds.
(3) Press “ POWER ” once, the display will show “PL10”. The default power is 100%
power. Now you can press number keys to adjust the power level.
(4) Press “ START/+30SEC. ” to start cooking.

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SET UP & USE
Example: to cook the food with 50% microwave power for 15 minutes.
a. Press “TIME COOK” once. ”00:00” displays.
b. Press “1”, “5”, “0”, “0” in order.
c. Press “POWER” once, then press “5” to select 50% microwave power.
d. Press “START/+30SEC.” to start cooking.
NOTE:
1) In the process of setting, if the “ STOP/CLEAR ” button is pressed or no operation
within 1 minute, the oven will go back to the previous setting automatically.
2) If “PL0” is selected, the oven will work with fan only and no power.
3) During microwave cooking, “POWER” can be pressed to change the power you
need. After pressing “POWER”, the current power will light for 3 seconds, now
you can press number button to change the power. The oven will work with the
selected power for the rest of the cooking time.
5. Express Cook
(1) If not already cooking, press number pads 1-6 to quickly cook from 1-6 minutes at
100% power. Press “ START/+30SEC” to increase the cooking time; the maximum
cooking time is 99 minutes and 99 seconds.
(2) To cook for 30 seconds at 100% power, press “ START/+30SEC”. Each press on
the the same button will increase cooking time by 30 seconds. The maximum
cooking cooking time is 99 minutes and 99 seconds.
NOTE: during microwave cooking and time defrost, time can be added by pressing
“START/30SEC.” button.
6. Weight Defrost Function
(1) Press “ WEIGHT DEFROST ”, LED will display “dEF1”.
(2) Press number buttons to input weight to be defrosted.
The weight must be between 4 oz and 100 oz.
(3) Press “ START/+30SEC. ”to start defrosting and the cooking time remaining will
be displayed.
7. Time Defrost Function
(1) Press “ TIME DEFROST ”, the display will show “dEF2”.
(2) Press number pads to input defrosting time. The effective time
range is 0:01~99:99.
(3) The default microwave power is power level 3. If you want to change the power
level, press “ POWER ”once, and the display will show”PL 3”, then press the
number pad of the power level you wanted.
(4) Press “ START/+30SEC. ”to start defrosting. The remaining cooking time will be
displayed.

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SET UP & USE
8. POPCORN
(1) Press “ POPCORN “ repeatedly until the package size of your popcorn appears in
the display, “1.75”, “3.0”, “3.5” Oz will display in order.
For example, press “POPCORN” once, “1.75” appears.
(2) Press “ START/+30 SEC. ” to cook, buzzer sounds once. When cooking is nished,
buzzer will sound ve times.
9. POTATO
(1) Press “ POTATO ” repeatedly until the number you require appears in the display,
“1”, “2”, “3” will display in order.
“1” : 1 potato (approximate 8 oz)
“2” : 2 potatoes (approximate 16 oz)
“3” : 3 potatoes (approximate 24 oz)
For example, press “POTATO” once, “1” appears.
(2) Press “ START/+30 SEC. ” to cook, buzzer sounds once. When cooking is nished,
a buzzer sounds ve times.
10. FROZEN VEGETABLE
(1) Press “ FROZEN VEGETABLE ” repeatedly until the package size of your
vegetables appears in the display,“4.0”, “8.0”, “16.0” oz will display in order.
For example, press “FROZEN VEGETABLE” once, “4.0” appears.
(2) Press “ START/+30 SEC. ” to cook, buzzer sounds once. When cooking is nished,
a buzzer sounds ve times.
11. BEVERAGE
(1) Press “ BEVERAGE ” repeatedly until the number you require appears in the
display, “1”, “2”, “3” cup will display in order.
For example, press “BEVERAGE” once, “1” appears.
(2) Press “ START/+30 SEC. ” to cook, buzzer sounds once. When cooking is nished,
a buzzer sounds ve times.
12. DINNER PLATE
(1) Press “ DINNER PLATE ” repeatedly until the number you require appears in the
display, “9.0”, “12.0”, “18.0” oz will display in order.
For example, press “DINNER PLATE” once, “9.0” appears.
(2) Press “ START/+30 SEC. ” to cook, buzzer sounds once. When cooking is nished,
a buzzer sounds ve times.

Page 15
SET UP & USE
13. PIZZA (Reheat)
(1) Press “ PIZZA ” repeatedly until the weight of your pizza appears in the display,
“4.0”, “8.0”, “14.0” oz will display in order.
For example, press “PIZZA” once, “4.0” appears.
(2) Press “ START/+30 SEC. ” to cook, buzzer sounds once. When cooking is nished,
a buzzer sounds ve times.
14. MEMORY FUNCTION
(1) Press “0/MEMORY” to choose memory 1-3. The display will show 1, 2, 3.
(2) If the setting has been programmed, press “ START/ +30 SEC.” to use it. If not,
continue to choose the setting. Only one or two stages can be set.
(3) After nishing the setting, press “START/ +30 SEC.” once to save the setting.
Press “ START/ +30 SEC.” again, it will start cooking.
Example: To program the following setting as the second memory to cook food with
80% microwave power for 3 minutes and 20 seconds.
The steps are as follows:
A. In waiting state, press “0/MEMORY” twice, the screen displays “2”.
B. Press “TIME COOK” once, then press “3”, “2”, “0” in order.
C. Press “POWER” once, “PL10” displays, then press “8” and “PL8” displays.
D. Press “START/ +30 SEC.” to save the setting. Buzzer sounds once and the LED
will display “2”. If you press “START/+30SEC.” again, the setting will be saved as
memory 2 and it will start cooking.
E. If power is lost, the “0/MEMORY” setting will need to be reprogrammed.
F. If you want to run the saved setting, in waiting state, press “0/MEMORY” twice,
screen displays “2”, then press “START/+30SEC.” to run.
15. MULTI-STAGE COOKING
At most 2 stages can be set for cooking. In multi-stage cooking, if one stage is
defrosting, then defrosting shall be placed at the rst stage automatically.
Note: Auto cooking cannot work in the multi-stage cooking.
Example: If you want to cook with 80% microwave power for 5 minutes + 60%
microwave power for 10 minutes. The cooking steps are as following:
(1) Press “TIME COOK” once, then press “5”,“0”,“0” to set the cooking time;
(2) Press “POWER” once,then press “8” to select 80% microwave power.
(3) Press “TIME COOK” once, then press “1”, “0”, “0”, “0” to set the cooking time;
(4) Press “POWER” once, then press “6” to select 60% microwave power.
(5) Press “START/ +30 SEC.” to start cooking.

Page 16
SET UP & USE
16. INQUIRING FUNCTION
(1) In microwave or multi-stage cooking state, press “ CLOCK “, the display will show
the clock for three seconds.
(2) In the microwave or multi-stage cooking, press “ POWER ”to inquire microwave
power level, and the current microwave power will be displayed. After three
seconds, the oven will turn back to the previous state.
17. CHILD LOCK FUNCTION
Lock: In waiting state, press “ STOP/CANCEL ” for 3 seconds, there will be a long
“beep” denoting the entering into the children-lock state; meanwhile, the display will
show “ ”.
Turn Off Child Lock: In locked state, press “ STOP/CANCEL ”for 3 seconds, there will
be a long “beep” denoting that lock is released.

Page 17
SET UP & USE
COOKING TECHNIQUES
Your microwave makes cooking easier than conventional cooking, provided you
keep these considerations in mind:
STIRRING
Stir foods such as casseroles and vegetables while cooking to distribute heat evenly. Food at the
outside of the dish absorbs more energy and heats more quickly, so stir from the outside to the
center. The oven will turn off when you open the door to stir your food.
ARRANGEMENT
Arrange unevenly shaped foods, such as chicken pieces or chops, with the thicker, meatier parts
toward the outside of the turntable where they receive more microwave energy. To prevent
overcooking, place delicate areas, such as asparagus tips, toward the center of the turntable
SHIELDING
Shield food with narrow strips of aluminium foil to prevent overcooking. Areas that need shielding
include poultry wing-tips, the ends of poultry legs, and corners of square baking dishes. Use only
small amounts of aluminium foil. Larger amounts can damage your oven.
TURNING
Turn foods over midway through cooking to expose all parts to microwave energy. This is
especially important with large foods such as roasts.
STANDING
Foods cooked in the microwave build up internal heat and continue to cook for a few minutes
after heating stops. Let foods stand to complete cooking, especially foods such as cakes and
whole vegetables. Roasts need this time to complete cooking in the center without overcooking
the outer areas. All liquids, such as soup or hot chocolate, should be shaken or stirred when
cooking is complete. Let liquids stand a moment before serving. When heating baby food, stir
well at removal and test the temperature before serving.
ADDING MOISTURE
Microwave energy is attracted to water molecules. Food that is uneven in moisture content
should be covered or allowed to stand so that the heat disperses evenly. Add a small amount of
water to dry food to help it cook.

Page 18
1. When cleaning surfaces of door and oven use only mild, nonabrasive soaps, or
detergents and apply with a sponge or soft cloth.
2. Turn off the oven and remove the power plug from the wall socket before cleaning.
3. Keep the inside of the oven clean. When food splatters or spilled liquids adhere
to oven walls, wipe with a damp cloth. Mild detergent may be used if the oven
gets very dirty. Avoid the use of spray and other harsh cleaners as they may stain,
streak or dull the door surface.
4. The outside surfaces should be cleaned with a damp cloth. To prevent damage to
the operating parts inside the oven, water should not be allowed to sweep into the
ventilation openings.
5. Wipe the window on both sides with a damp cloth to remove any spills or
splatters.
6. Do not allow the control panel to become wet. Clean with a soft, damp cloth.
When cleaning the control panel, leave oven door open to prevent oven from
accidentally turning on.
7. If steam accumulates inside or around the outside of the oven door, wipe with
a soft cloth. This may occur when the microwave oven is operated under high
humidity conditions, this is normal.
8. It is occasionally necessary to remove the glass tray for cleaning. Wash the tray in
warm sudsy water or in a dishwasher.
9. The roller ring and oven oor should be cleaned regularly to avoid excessive noise.
Simply wipe the bottom surface of the oven with mild detergent. The roller ring
may be washed in mild sudsy water or dishwasher. When removing the roller ring
from cavity oor for cleaning, be sure to replace in the proper position.
10. Remove odors from your oven by combining a cup of water with the juice and
skin of one lemon in a deep bowl, microwave for 5 minutes. Wipe thoroughly and
dry with a soft cloth.
11. When it becomes necessary to replace the oven light, please consult a dealer to
have it replaced.
12. Please do not dispose of this appliance into the domestic rubbish bin; it should be
disposed to the particular disposal center provided by the municipalities.
13. Do not operate this unit when empty.
CLEANING & CARE

Page 19
TROUBLESHOOTING & WARRANTY
BEFORE YOU CALL FOR SERVICE
IF THE OVEN FAILS TO OPERATE:
A) Check to make sure that the oven is plugged in securely. If it is not, remove the
plug from the outlet, wait 10 seconds and plug it in again securely.
B) Check for a blown circuit fuse or a tripped main circuit breaker. If these seem to
be operating properly, test the outlet with another appliance.
C) Check to make sure the control panel is programmed correctly and the timer is
set.
D) Check to ensure that the door is securely closed engaging the door safety lock
system. Otherwise, the microwave energy will not ow into the oven.
IF NONE OF THE ABOVE SOLVES THE PROBLEM, CONTACT A QUALIFIED
TECHNICIAN. DO NOT TRY TO ADJUST OR REPAIR THE OVEN YOURSELF.
CUSTOMER SERVICE
IMPORTANT
DO NOT RETURN THIS PRODUCT TO THE STORE
If you have a problem with this product, please contact the W
Appliance Co. Customer Satisfaction Center at 1-855-855-0294.
DATED PROOF OF PURCHASE, MODEL # AND SERIAL #
REQUIRED FOR WARRANTY SERVICE

Page 20
TROUBLESHOOTING & WARRANTY
TROUBLESHOOTING
Troubleshoot your problem by using the chart below. If the microwave oven still
does not work properly, contact W Appliance Co. customer service center or the
nearest authorized service center. Customers must never troubleshoot internal
components. Microwaves hold dangerous voltage (5000V) even after power is
removed. Only a certied technician should attempt Microwave repair.
TROUBLE POSSIBLE CAUSE POSSIBLE REMEDY
Oven will not start A. Electrical cord for oven is
not plugged in.
B. Door is open.
C. Wrong operation is set.
A. Plug into the outlet.
B. Close the door and try again.
C. Check instructions.
Arcing or sparking A. Materials to be avoided
in microwave oven, such as
metal, were used.
B. The oven is operated when
empty.
C. Spilled food remains in the
cavity.
A. Use microwave-safe
cookware only.
B. Do not operate with oven
empty.
C. Clean cavity with wet towel.
Unevenly cooked foods A. Materials to be avoided in
microwave oven were used.
B. Food is not defrosted
completely.
C. Cooking time, power level
is not suitable.
D. Food is not turned or
stirred.
A. Use microwave-safe
cookware only.
B. Completely defrost food.
C. Use correct cooking time,
power level.
D. Turn or stir food.
Overcooked foods Cooking time, power level is not
suitable.
Use correct cooking time and
power level.
Under cooked foods A. Materials to be avoided in
microwave oven were used.
B. Food is not defrosted
completely.
C. Oven ventilation ports are
restricted.
D. Cooking time, power level
is not suitable.
A. Use microwave-safe
cookware only.
B. Completely defrost food.
C. Check to see that oven
ventilation ports are not
restricted.
D. Use correct cooking time
and power level.
Improper defrosting A. Materials to be avoided in
microwave oven were used.
B. Cooking time, power level
is not suitable.
C. Food is not turned or stirred.
A. Use microwave-safe
cookware only.
B. Use correct cooking time
and power level.
C. Turn or stir food.