COMPOLOGY R13 User manual

Compology Camera (R13/R13S)
Installation Guide
(Screw Mount & Tape Mount System)
www.compology.com / 1

The Basics
NOTICE:
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development
Canada’s licence-exempt RSS(s).
Operation is subject to the following two conditions:
1. this device may not cause harmful interference.
2. this device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio
exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le
fonctionnement.
NOTICE:
Changes or modifications made to this equipment not expressly approved by Compology may void the FCC authorization to
operate this equipment.
As in FCC / ISED RSS-102 standards, to comply with FCC RF exposure requirements for mobile transmitting devices, this
device shall be installed to provide a separation distance of 20cm (~8 inches) or more from all persons
And the transmitters on this device do not transmit simultaneously.

Compology Conduct
As a Compology Technician, it is important to be a positive representative of Compology and the companies we
work with. The following are rules you must follow when performing any work on behalf of Compology
Attire, grooming
● Look professional (no torn, stained clothing)
● Wear your Compology logo’d apparel if appropriate
Identification
● Carry personal identification
● Carry Compology identification/Business cards (if provided)
● Wear your Compology high vis vest and hard hat
Behavior
● Do’s
○ Be polite & friendly
○ Smile!
○ Practice safety!
● Donts
○ Foul language
○ Pressure customer/insist to do install
○ Avoid interaction with customers
○ Use customer facilities

On-site Behavior
Customer objections
● Never argue with customers
● If an individual has an objection to your being there or having a camera installed, give them contact
information for the project point of contact and leave the site
○ Maintain a polite & positive attitude
○ Contact Compology and let them know you were unable to complete the install, the circumstances
and whom you dealt with on location
Unable to install & reporting
● Immediately notify Compology & Customer if a business/individual shows objections to having a camera
installed on their container.
Site tidiness and clean up
● Leave No Trace policy: Pick up any debris created during installs (empty boxes, drill bits, etc).
● No loitering on site, leave promptly
Zero tolerance items
● Theft
● Smoking
● Alcohol or drug use

On-site Behavior (continued)
Complaints
As a Technician, you will visit businesses and residences to service Compology equipment, and there can be
times when you receive a complaints from them.
● A complaint is any of the following scenarios:
○ Does not want sensor installed/did not approve installation
○ Was not notified ahead of time
○ Starts asking questions about issues with their waste services
Responses
● If a complaint is related to sensor installation, offer to come back another time after they have spoken
with the Hauler. Provide letter of authorization and contact information
● If a complaint is related to hauler service, provide contact information for Hauler representative and verify
that they are comfortable with installation.
Reporting
● Report all complaints to the Compology project manager same day.
○ Information needed when giving report:
■ Business/Location Name
■ Address
■ Date & Time
■ Name of individual making complaint
■ Any other useful information
○ Compology main number: 415-848-9169

Compology
Tech App

Main Menu
1. Login 2. Click Icon 3. Main Menu

Tasks
Start here to complete maintenance tasks or installs
● List View – View of maintenance tasks in a list
● Map View – View of maintenance tasks on a map
● New Install – Create a new bin and assign a sensor
Map View
List View New Install

Sensor Tools
Tap phone to sensor to interact and get info
● Logs – View diagnostic info on a sensor
● On/Off – Turn sensor on or off
● Verify Image – See the latest image from a sensor
On/Off
Logs Verify Image

New Install

TAP PHONE TO
SENSOR TO ACTIVATE
1. ENTER BIN INFORMATION
● ID – Enter number/name on outside of bin
● Size – Enter the size of bin in cubic yards
● Organization – Select the organization for this bin
●Content – Select the type of material in container
IMPORTANT: You will need to select an
organization if you are assigned to multiple.
Make sure you select the correct one!
CLICK & HOLD
Position flat
over
sensor’s
label
surface as
shown

If you see ‘Sensor GPS Error’:
1. Move to a location where you
can see the sky,
2. Restart current sensor and wait
for new image
3. If GPS error remains, try new
sensor
IMPORTANT: Do not install sensor
with GPS error.
If new image does not appear
within 15 minutes:
1. Restart the current sensor by
tapping sensor to turn off and
then on
2. Wait for new image
3. If no new image appears, try
new sensor
IMPORTANT: Do not install sensor if
new image does not appear
ID of the sensor waiting to
be assigned to the bin.
Tapping any sensor will
turn on or off that sensor
and change the ID
4. VERIFY GREEN IMAGE
& NO ERRORS
5. COMPLETE

Turning Sensor On/Off

TURNING OFF
Immediately, yellow light will
blink 10X very quickly and
then turn off
TURNING ON
Wait 5-10s, blue light will
blink slowly 5X, and then
flash a blue light every 2s
during startup sequence
IMPORTANT: Make sure any sensors
in your bag or inventory are OFF and
all sensors you are installing into bins
are ON. Pay careful attention to the
indicator lights.
Position flat
over
sensor’s
angled
camera
surface as
shown
“DING!”
On/Off will be used to turn a sensor
on or off when not in a task. You can
use it to restart a sensor you want to
check.
Position flat
over
sensor’s
label
surface as
shown

Checking Sensor Logs

Position flat
over
sensor’s
angled
camera
surface as
shown
“DING!”
Most common errors:
●MODEM_CONNECT (cannot
get cell signal). In this situation,
restart sensor and try again
before replacing
●GPS_LOCK (cannot get GPS
signal). Move to a location
where you can see the sky and
try again before replacing
sensor
●SYSTEM will be an error if
anything has failed
Green = Good
Red = Error
Logs should be used to
identify root issues when a
sensor is not uploading an
image. It can only be taken
after a sensor has gone
through it’s startup sequence
and the indicator light is no
longer flashing.
Position flat
over
sensor’s
label
surface as
shown

“DING!
”
SENSOR ID
VERIFY GREEN IMAGE
& NO ERRORS
Verify Image should be used after
a sensor is restarted to check to
see if an image was uploaded
successfully
Position
flat over
sensor’s
label
surface as
shown
Verify Image

Physical Install
Overview

Safety is extremely important. Always wear proper protective equipment required on job sites. The links
below are OSHA regulations on proper ladder and power tool use and safety.
Ladders:
https://www.osha.gov/laws-regs/regulations/standardnumber/1926/1926.1053
Power Tools:
https://www.osha.gov/laws-regs/regulations/standardnumber/1926/1926.302
Safety

Camera Types
●R13S - Inside dumpster mounted camera (used primarily for front loads)
●R13 - Outside dumpster mounted camera (used primarily for roll offs)