Comvision VISIOTECH VC-2 User manual
Copyright–ComvisionPtyLtd
VISIOTECHVC‐2MANUAL
VisiotechVC‐2Manualv1.1 Copyright–ComvisionPtyLtd 2|Page
TABLEOFCONTENTS
Introduction.............................................................................................................................................................3
WARNING
...........................................................................................................................................................5
GENERALCARE:....................................................................................................................................................6
Productoverview.................................................................................................................................................7
Productspecification.......................................................................................................................................8
Productapplication..........................................................................................................................................9
BodyCameraButtons............................................................................................................................................10
BodycameraLEDStatedescription...................................................................................................................11
turningthecameraonandoff...........................................................................................................................12
videoRecording.................................................................................................................................................12
TakeaPhoto......................................................................................................................................................12
GPSFunction......................................................................................................................................................12
Wi‐FiFunction....................................................................................................................................................13
ChargingTheBodyCamera................................................................................................................................13
FactoryResettingtheBodyCamera...................................................................................................................13
Productinstallation................................................................................................................................................14
BodycameraBoxContentsList..........................................................................................................................14
Equipmentupgrade...........................................................................................................................................14
InstallationanduseofManagementSoftwareforBodyCamera..........................................................................15
SoftwareIntroduction........................................................................................................................................15
Softwareoverview.........................................................................................................................................15
SoftwareFeatures..........................................................................................................................................15
Softwareinstallationandoperation..............................................................................................................15
Softwareoperationsguide.................................................................................................................................16
Logoninformation........................................................................................................................................16
Camerainformation.......................................................................................................................................16
TimeSyncronisation......................................................................................................................................16
Othersettings:................................................................................................................................................17
EnterUSBMode.............................................................................................................................................18
TroubleShooting................................................................................................................................................19
UnabletoDock...............................................................................................................................................19
Devicerestart.................................................................................................................................................19
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INTRODUCTION
This manual is applicable for the Visiotech VC-2 Body Camera.
The Visiotech VC-2 is a wearable video recording solution with up to 14 hours of recording time
and built-in GPS location recording.
With its AES-256 video encryption coupled with Super High-Definition video and incredible low-
light capability, lone workers, law enforcement and security agencies can better protect their
people and assets.
With VisioTech’s Digital Evidence Management Software and convenient drop-in docking station,
charging and management of recorded data is made easy, secure and intuitive.
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FEATURES:
RECORD GPS POSITIONING
This lightweight body camera packs a punch with its state-of-the-art features. Press record and
capture the truth securely and know your integrity is never questioned. The simple intuitive
control allows users to capture video, audio and photographs. Go back in time with the cameras
pre-event recording feature which automatically attaches 7 seconds of buffered evidence from
before the record button was pressed.
The Visiotech VC-2 Body Camera comes equipped with integrated GPS tracking hardware.
Location metadata is recorded with video and is displayed on playback to further enhance the
captured evidence.
ADVANCED ENCRYPTION STANDARD (AES256)
Data is stored on the integrated 64GB solid-state drive and encased in a robust IP67 housing
that can withstand even the harshest conditions. Trust your stored video with the inbuilt
Advanced Encryption Standard (AES-256), adopted by the U.S. government and other
intelligence organizations across the world, this high-end encryption standard ensures the
integrity of your data. An optional feature of this device is a unique encryption key which can be
set for your specific organisation.
FULL 2.7K HD RESOLUTION VIDEO SENSOR
The Visiotech VC-2 Body Camera comes equipped with a 2304 x 1296 pixel resolution 2.7K
sensor. That means the body camera records video at over 50 percent more pixels than the
standard 1080p. As a result, this bodycam can capture a crystal-clear image of a license plate,
faces, features and more from a significantly farther distance than 1080p.
AUTOMATIC INFRA-RED HIGH OUTPUT NIGHT VISION
The Visiotech VC-2 Body Camera is equipped with a low-light HD video sensor that records 2.7k
HD colour video and snaps photos at a detailed 32 Megapixels.
Infrared night vision picks up details in complete darkness and with Visible Face Detection up to
10 metres. The camera’s 140-degree wide angle lens records peripheral images to avoid
important evidence that would otherwise be off camera.
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WARNING
SAFETYHAZARDWARNINGSFORLITHIUMIONBATTERIES:
The rechargeable Lithium Ion batteries within the Visiotech Body Camera are potentially hazardous and
can present a serious FIRE HAZARD if damaged, defective or improperly used. Lithium batteries
requiring frequent full discharge cycles require special precautions.
A FIRE IS MOST LIKELY TO OCCUR DURING THE CHARGING PROCESS UNDER THE FOLLOWING
CIRCUMSTANCES:
THE BATTERY HAS BEEN FULLY DISCHARGED AND IS NOT RECHARGED SHORTLY AFTERWARD.
This potential is aggravated if batteries are damaged, contain an undetected factory defect, are used or stored
at temperature extremes, or are approaching the end of their useful life. Ideally, batteries should be
recharged within 24 hours of a full discharge.
CHARGING IS ATTEMPTED AT TEMPERATURES BELOW 40°F (4°C). Charging below 40°F (4°C), causes
a chemical reaction in the battery cells that can cause permanent damage and the possibility of fire or
explosion during charging.
THE BATTERY HAS BEEN EXPOSED TO LIQUIDS, ESPECIALLY SALTWATER. Exposure to liquids can
cause internal corrosion or damage to the cells or to the Battery Management System (BMS). The BMS
protects the battery from overcharging, high self- discharge or imbalanced charging of the cells, any of which
can present the possibility of fire during recharging.
OPERATING OR CHARGING A BATTERY THAT HAS BEEN DAMAGED FROM DROPPING OR FROM
SHIPPING DAMAGE.
USING A CHARGER OTHER THAN SPECIFICALLY DESIGNATED FOR THE PARTICULAR BATTERY.
Lithium Ion battery chargers provide a specific charging voltage and microprocessor current and voltage
control.
THE BODY CAMERA SHOULD ONLY GET SLIGHTLY WARM DURING CHARGING. If the camera becomes
hot, smokes, or gives off an odour during charging, terminate charging immediately and contact Comvision.
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GENERALCARE:
Read the user manual carefully before using the equipment, follow the operation
instructions strictly.
Please take care during transportation and use of the body camera.
All installation and maintenance must be performed by professionally trained qualified
persons.
To avoid overheating, keep the Body Camera and docking stations well ventilated.
If the Body Camera produces smoke, smell, or unusual noise, please turn off the
power immediately and unplug the power cord and contact Comvision.
If the Body Camera is not working properly, please contact Comvision. Do not
disassemble or modify the Body Camera in any way in order to maintain your
warranty.
Do not charge at high temperature. The overheating of the battery may cause an
explosion; high temperature refers to not more than 45 degrees.
Physical damage to this product may result in data loss and void the warranty.
This product is only IP67 rated when the rubber protection covers are in place. Water
entering the device will damage it and void the warranty.
Please keep the front lens clean to ensure clear video footage.
Avoid placing equipment in direct sunlight, poorly ventilated areas, or near heat
sources such as heaters (ignoring this may lead to fire hazards).
Please take good care of your username and password.
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PRODUCTOVERVIEW
Main features of the Body Camera:
1. Super 2.7K HD Video
2. Wide Angle Lens
3. Built in Wi-Fi
4. AES-256 Encryption
5. Built in GPS
6. Large 4000mAH battery
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PRODUCTSPECIFICATION
Encryption
AES‐256VideoEncryption
PasswordProtection
RestrictedFileDeletion
Watermark
UserID,Date/TimeStamp,GPScoordinatesembeddedintovideo.Includes7‐digitDeviceID
and6‐digitUserID
GPSTracking
Supportedinrecording
Camera
Capturecrystalclearrecordingoflicenseplates,facesandfeaturestogetherwithhigh
qualityaudioonthisSuperHighDefinitionDay/NightCamera.
•
OneButtonTouchRecordingOperation
•
32Megapixelsnapphotoswhilerecording
•
Wideangleofview,140Degrees
•
H.264VideoCompression
•
G.711/G.726AudioCompression
•
WDRtechnology,ElectronicImageStabilisation,ElectronicShutter
•
Dewarpprocessingforwideanglelens
RecordingResolution
Mainstream:2304x1296p@30fps;1920x1080p@30fps;1280x720@30fps&60fps
Recordingcontent:VideoandAudio
Pre‐EventRecording
Configurable
StorageCapacity
64GB
NightVision
Auto/ManualIRLED
•
Upto10MetreswithVisibleFaceDetection,lightSensitivity0.0LUXwithIR
Battery
•
ContinuousrecordingTime:11‐14hours
•
Chargetime:3.5hours
•
Built‐in4000mAhLi‐ionBattery
•
BatterychargeLEDindicators
Transmission
Wi‐Fi802.11a/b/g/n2.4G
DataPort
Dockingport
InterfaceProtocol
RTSP
RuggedisedCase
Theruggedballisticshellmadeforlawandsecurityagenciesisweatherresistantandcan
handlethemostextremeconditions.Itsruggedclipattachestoanypocket,belt,lapel,
collar,placket,andmostprotectivearmor.
•
Lightweight164Grams(incbattery)
•
IP66weatherresistantCase
•
Workingtemperature‐20to+60DegreesCelsius
•
360degreesRotatableClip
Dimensions
H81mmxW56mmxD27mm
Drop‐inDock
Singleand8PortDockingStationsAvailable
OS
LinuxwithNTKchipset
StandardAccessories
USBCable,Drop‐inDockCharger,RuggedClip
OptionalAccessory
8‐PortDockingstation(modelDS8PVC)
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PRODUCTAPPLICATION
The Visiotech VC-2 high-definition Body Camera is a highly integrated device specially
developed for the law enforcement industry. The equipment supports photo snap shots,
video and audio recording, local storage and infrared night vision.
The body camera uses a docking process to charge the body camera batteries and manage
the footage on the camera. The Visiotech DEMS Dock Software is loaded on a PC that
contains adequate Hard Disk capacity to keep the incident footage for the preferred amount
of time. Body cameras connect to the DEMS Dock PC via a USB connection. The Visiotech
single USB docking stations and the 8 port docking stations connect to the PC via USB, the
DEMS Dock software detects a new connection and automatically starts the charging and
file management process. The DEMS Dock software is protected by user level passwords
with general users only having the ability to dock and undock body cameras. Higher level
users are programmed for access to view and playback incident footage, management
encrypted files, export and delete files.
Contects via USB
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BODYCAMERABUTTONS
Button
Name Icon Method Function
Power
key
Long
press
Alongpressofthe“Powerkey”(3seconds)willturnthebody
cameraonandoff.
Recordkey
Short
press
InONstate,shortpressthe“Recordkey”tostartrecording.
2Short
Presses
InONstate,doubleshortpressthe“Recordkey”tostoprecording.
Photokey
Short
press
InONstate,aphotocanbetakenbypressingthe“Photokey”.
Duringvideorecording,aphotocanbecapturedandsavedby
pressingthe“Photokey”.
Long
press
InONstate,longpressthe“Photokey”toturnonWi‐Fi.Toturn
WI‐FIoff,longpressthe“Photokey”again.
Note,Wi‐Fishouldnotbeleftontoconservebatterylife.
Function
Button
Short
Press
InONstate,theBatterylifeindicator(4LED’sonthesideofthe
camera)canbedisplayedbyshortpressingthe“Functionkey”.
TheseLED’sautomaticallyturnoffafter7seconds.
Long
Press
InONstate,longpressthe“Functionkey”toturnonAudio
recording(withoutvideo).LongpressagaintoturnoffAudio
recording.
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BODYCAMERALEDSTATEDESCRIPTION
LED Indicator state
Colour
State description
Green Camera is in the On State
Red Video recording On
Flashing Red Video Pre-Record On
Orange GPS On
Flashing Orange Finding GPS
Purple WIFI On / Charging
Battery Life Indicator 4 blue LED’s on the side of the body camera
indicate battery life. These lights indicate the
following:
4 LED’s ON – 100% charged
3 LED’s ON – 75% charged
2 LED’s ON – 50% charged
1 LED’s ON – 25% charged
0 LED’s ON – 0% charged
Pressing the “Function key” brings up the
battery life indicator function.
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TURNINGTHECAMERAONANDOFF
Press and hold the “Recording key” button located on the front of the body camera (under the
camera lens) for 3 seconds to turn the body camera on. The unit will emit ONE audio chirp and
long vibration. A green indicator on top of the unit will turn on and remain green while the unit is
powered on.
Note, if the video pre-record is setup on the camera. The Green LED will only display for 5 seconds
after bootup before it turns to flashing Red to indicate the unit has started pre-recording.
To turn the camera off, long press the "Power Key" for 3 seconds. All LED’s will turn off.
VIDEORECORDING
After the body camera is turned on, the camera enters the On state. To record video, short
press the “Record key” located on the front of the device (under the camera lens). The unit will
emit 1 vibration.
A Red LED record indicator on the top of the unit will turn on (solid) and remain red during
recording. Double- press the “Record key” to stop recording; the unit will emit TWO audio chirps
and vibrations.
Note, if the “Record Notification” function is turned on, the body camera will vibrate periodically
to indicate recording is on. The period is programmable in the body camera setup.
TAKEAPHOTO
In the On state, press the “Photo key” located on the right side of the device. The unit will emit 1
audio chirp and vibration. The yellow LED indicator on top of the unit will turn on, then turn off
after the photo has finished.
GPSFUNCTION
In the On state, the GPS function can be activated by holding both “Photo key” and the “Function
key” for 3 seconds. The GPS orange indicator LED will blink until a signal is received, at which
point the orange GPS LED will turn on solid. The camera location coordinates will be embedded
into the video during recording. The GPS metadata (body camera position) will also be displayed
during playback on the Visiotech DEMS Docking software.
Long pressing both the “Photo key” and the “Function key” again will disable GPS function. The
orange LED will turn off.
Note: Disabling the GPS function will increase the battery life dramatically.
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WI‐FIFUNCTION
In the On state, long press the “Photo key” to turn on the Wi-Fi, a purple LED indicator on the top of
unit will turn on when Wi-Fi is on. To turn off WiFi, press and hold the “Photo key” button for 3
seconds, the purple LED indicator will turn off.
CHARGINGTHEBODYCAMERA
Place the camera in the Visiotech single or 8 port docking station. The docking station hardware
is connected via USB to the docking station PC with the Visiotech DEMS dock software loaded.
When the camera is being charged, the charging indicator located on top of the unit will be blue.
After fully charged, the charging indicator will be off.
FACTORYRESETTINGTHEBODYCAMERA
If you are having problems with your device, please try and reset the camera using the reset button
on the back of the camera.
Note: Use a paper clip to press the reset button. You will hear a "click" after the button is pressed.
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PRODUCTINSTALLATION
BODYCAMERABOXCONTENTSLIST
Order Number Name Number Quantity
1 Visiotech Body Camera 1
2 Body Camera Clip 1
3 USB Cable 1
4 Single Charger Docking base 1
EQUIPMENTUPGRADE
Please contact Comvision.
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INSTALLATIONANDUSEOFMANAGEMENTSOFTWAREFORBODYCAMERA
SOFTWAREINTRODUCTION
SOFTWAREOVERVIEW
The management software for the Body Camera (hereinafter referred to as the Management
Software) is an application developed to communicate with the Visiotech Body Camera. It
communicates with the Body Camera through the docking station USB to a computer running the
Management Software. The Management Software is used for the configuration of video
parameters, WiFi parameters and central parameters. After logging in successfully, the device
can enter U disk mode, and the playback and export of video data can be done.
SOFTWAREFEATURES
1. Device logon management, user password modification.
2. It supports the acquisition and modification of the coding parameters.
3. Time synchronization of the Body Camera.
4. The acquisition and modification of user information.
5. Modification of network parameters such as WiFi.
6. Acquisition and modification of video recording parameters.
7. Acquisition and modification of other device parameters.
SOFTWAREINSTALLATIONANDOPERATION
Access the software package by downloading from the Comvision web site. Users will need
to contact Comvision for a download web link.
o Files include
Cam_manager.exe
Copy all files onto your computer.
Right click the Cam_manager.exe file and run the program as an administrator.
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SOFTWAREOPERATIONSGUIDE
LOGONINFORMATION
Use the USB cable to connect the device to the computer via the docking station
hardware.
To Login:
o The default User Name is: Admin
o The default password is: 000000
Change password: click change password, the user can modify the login password by
entering a 6 digit number.
CAMERAINFORMATION
Device ID: Set a 7-digit ID (should be unique for each device for your system).
User/Police ID: Set a 6-digit ID (should be unique for each device for your system).
Firmware Version: Will show Firmware version installed
TIMESYNCRONISATION
Click on “Sync Date and Time” to Sync the time between your PC and the body
Camera.
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OTHERSETTINGS:
Resolution:
o Select the resolution you wish to record. Options include: VGA,720P, 1080P or
1246P
Length of Each Video:
o Select how long each file should be. Choose from 10, 15 or 30 min
Auto IR:
o Select if IR comes on automatically or not.
Speaker Volume:
o To change the volume settings
Record Notification:
o Vibrates the camera periodically when recording is on. The period of time is
set in the drop-down options.
Wi-Fi Function:
o Turn On or OFF Wi-Fi for the camera
Photo Size:
o Select the file size for the camera photos (Still Shots). Select from, 3, 5, 8, 10,
12, 16, 21, 32 Mb
Pre-Record:
o To turn ON or OFF Pre-Record
Auto Power Off:
o To enable Auto-Power off after a selected amount of time
GPS:
o To turn ON or OFF the GPS feature
Motion Detection:
o Not supported on the VC-2 model
RSA Encryption:
o To enable RSA Encryption (See Visiotech DEMS Installation Manual)
Loop Recording:
o Enable record over older footage once the on-board storage is full
Post-Record:
o Set an amount of time for camera to continue recording after the stop record
button is pressed.
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Image Quality:
o Sets the bit rate for the recorded video, the “high” setting provides the best
quality video recording
Record After Power ON:
o Set to record once camera is turned on
Stealth Mode:
o When enabled, all lights on camera turn off. Function vibration alerts still work.
ENTERUSBMODE
Enter the camera USB mode by clicking on the “Unlock Memory Card”. This allows you
to access the files on the camera as a normal USB device from your PC.
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TROUBLESHOOTING
UNABLETODOCK
First check whether the docking equipment is on
Remove the camera from the dock and plug back in
Check the connection of USB cable
Remove the USB cable and reconnect
Note: Some parameter settings do not take effect immediately and you need to restart
the body camera for these to take effect.
DEVICERESTART
Unplugging the USB or removing the camera from the docking station will automatically turn the
body camera off. The camera’s power button can be used to power the unit back on.
Alternatively, when in the “On state”, restart the body camera by holding the power button down
for 3 seconds. After it powers down, press the power button again (for 3 seconds) to start the
body camera.
Table of contents
