Contacta has a policy of continuous product development, therefore small specification changes may not be reflected in these specifications
Images, labels, packaging, accessories and product colours are subject to change without notice
Technical support
Contacta offers comprehensive technical
support for all its systems, including:
Advice via telephone
helpline, fax or email
On-site visit by a Contacta
field service engineer
Detailed installation and service
manuals supplied with every system
Customers have access to continuous
help and support, technical or administrative,
through the Contacta helpline.
Using the system
During normal operation the LED will
statically illuminate or flash green when
conversation is taking place.
This indicates that the system is working.
If hearing aid user does not pick
Up clear signal:
Adjust position of portable
InfoLoop™ Unit on desk or counter
to achieve optimum performance
for hearing aid user
Draw hearing aid user’s attention to
the induction loop sign, to check that
their device is in the ‘T’ position
Ask the hearing aid user to check the
Using External
Boundary Microphone
If a number of people are speaking together
Insert microphone plug into socket
marked ‘EXT’ on rear of Portable
InfoLoop™ Unit
Position microphone on desk top in
front of those speaking
If several people are speaking together, for
example in a round table discussion, place the
external microphone in a central position.
General
Recommendations
Put Portable InfoLoop™ Unit on charge
after each Use, so that it is fully charged
and ready for the Next occasion.
Alternatively plug the charger in
at all times if the unit is to be used on
a semi-Permanent basis.
If not used regularly, the unit should be
left on charge constantly so that it is
ready when needed.
Contacta Sales
Email: contactasales@contacta.co.uk
Telephone: 0845 3312072
Contacta helpline
Email: contactahelp@contacta.co.uk
Telephone: 0845 3312092
Web: www.contacta.co.uk
Facsimile: 01732 223909
Reception: 01732 223900
Contacta Systems Limited
11 Tower View,
Kings Hill,
West Malling, Kent
ME19 4UY
Using SCART
Connection Lead
To interface with a television or other external
sound source
Insert SCART connection into appropriate
socket in the back of the television
Insert “jack plug” into socket marked
“EXT” on rear of portable InfoLoop™ unit
Position portable InfoLoop™ unit adjacent to
hearing aid user
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