Cooper & Hunter Arctic Series User manual

Heat Pump Air To Air
Arctic Series
M ODELS :
OWNER’S MANUAL
Designed by Cooper&Hunter International Corporation, Oregon, USA
www.cooperandhunter.com
For proper operation, please read and keep this manual carefully.
CH-S09FTXLA
CH-S12FTXLA
CH-S18FTXLA
CH-S24FTXLA
EN

This marking indicates that this product should not be disposed with other household wastes
throughout the EU. To prevent possible harm to the environment or human health from un-
controlled waste disposal, recycle it responsibly to promote the sustainable reuse of mate-
rial resources. To return your used device, please use the return and collection systems or
contact the retailer where the product was purchased. They can take this product for envi-
ronmental safe recycling.
R410A(R32/125: 50/50): 1975
Content
Operation Notices
Precautions............................................................................................................1
Parts Name............................................................................................................6
ScreenOperation Guide
Buttons on remote controller
............................................................................... 8
8
Introduction for buttons on remote controller. ......................................................9
Replacement of batteries in remote controller. ..................................................12
Emergency operation . ...................................................................................... 13
Maintenance
Clean and Maintenance. .................................................................................... 14
Malfunction
Malfunction analysis..........................................................................................16
Installation Notice
Installation dimension diagram..........................................................................20
Tools for installation...........................................................................................21
Selection of installation location . .......................................................................21
Requirements for electric connection. ...............................................................22
Installation
Installation of indoor unit....................................................................................23
Installation of outdoor unit. .................................................................................31
Check after installation. ..................................................................................... 35
Test and operation
Test operation......................................................................................................35
Attachment
.......................................................................35
Pipe expanding method.....................................................................................38
Introduction for icons on display screen . .............................................................
This appliance is not intended for use by persons (including children) with reduced physical, sensory
or mental capabilities, or lack of experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.

1
Precautions
Do not connect heat pump to multi-purpose socket.
This appliance can be used by children aged from 8
Operation and Maintenance
If the supply cord is damaged, it must be replaced by
the manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
Do not spray water on indoor unit. It may cause electric
shock or malfunction.
Otherwise, it may cause fire hazard.
Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by
children without supervision.
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe
way and understand the hazards involved.
Do not wash the heat pump with water to avoid
electric shock.
After removing the filter, do not touch fins to avoid injury.
Do not use fire or hair dryer to dry the filter to avoid
deformation or fire hazard.
Do disconnect power supply when cleaning heat
pump. Otherwise, it may cause electric shock. .
WARNING

Do not block air outlet or air inlet. It may cause
malfunction.
remote controller may be broken.
●Power cord is overheating or damaged.
●There’s abnormal sound during operation.
●Circuit break trips off frequently.
●heat pump gives off burning smell.
●Indoor unit is leaking.
contact the dealer or qualified professionals for service.
When turning on or turning off the unit by emergency
operation switch, please press this switch with an insulating
object other than metal.
outlet. It may cause personal injury or damage.
2
Precautions
pump and disconnect power immediately，and then
If the heat pump operates under abnormal conditions, it
may cause malfunction，electric shock or fire hazard.
Do not spill water on the remote controller, otherwise the
electric shock or damage. Please contact dealer when
you need to repair heat pump.
Do not repair heat pump by yourself. It may cause
objects. It may cause damage or personal injury.
Do not step on top panel of outdoor unit, or put heavy
When below phenomenon occurs, please turn off heat
Do not extend fingers or objects into air inlet or air
Maintenance must be performed by qualified
professionals. Otherwise, it may cause personal injury
or damage.
WARNING

Do install the circuit break. If not, it may cause malfunction.
of at least 3mm in all poles should be connected in fixed
wiring.
magnet buckle and heating buckle function, it can protect
the circuit-short and overload.
power supply circuit and circuit break.
3
Precautions
note the following table.Air switch should be included
Make sure the power supply matches with the
requirement of heat pump .Unstable power supply or
incorrect wiring or malfunction. Please install proper power
supply cables before using the heat pump .
An all-pole disconnection switch having a contact separation
Must follow the electric safety regulations when installing
the unit.
grounding wire of power socket.
Properly connect the live wire, neutral wire and
any work related to electricity and safety.
Be sure to cut off the power supply before proceeding
Including an circuit break with suitable capacity, please
H eat pump should be properly grounded. Incorrect
Don't use unqualified power cord.
grounding may cause electric shock.
According to the local safety regulations, use qualified
Installation must be performed by qualified professionals.
Otherwise, it may cause personal injury or damage.
Attachment
WARNING

Installation must be performed in accordance with the
persons in order to avoid a hazard.
must be properly grounding with specialized grounding
device by a professional. Please make sure it is always
grounded effectively, otherwise it may cause electric shock.
The appliance must be positioned so that the plug is
accessible.
If the length of power connection wire is insufficient，please
contact the supplier for a new one. Avoid extending the
wire by yourself.
All wires of indoor unit and outdoor unit should be
connected by a professional.
national wiring regulations.
requirement of NEC and CEC by authorized personnel
only．
4
Precautions
wire, which can't be used for other purposes.
The grounding resistance should comply with national
electric safety regulations.
The heat pump is the first class electric appliance. It
keep the interconnection cable away from the copper
tube.
The temperature of refrigerant circuit will be high, please
the manufacturer, its service agent or similarly qualified
If the supply cord is damaged, it must be replaced by
The yellow-green wire in heat pump is grounding
The appliance shall be installed in accordance with
Do not put through the power before finishing installation.
WARNING

The indoor unit should be installed close to the wall
reachable after finishing installation.
far away from animals or plants.If it is unavoidable,
please add the fence for safety purpose.
5
Precautions
place, only the qualified person can perform the work.
Otherwise, it may cause personal injury or damage.
If you need to relocate the heat pump to another
must be installed in the line.
For the heat pump without plug, an circuit break
Select a location which is out of reach for children and
For the heat pump with plug ，the plug should be
Working temperature range
Indoor side DB/WB(°C) Outdoor side DB/WB(°C)
Maximum cooling 32/23 43/26
Maximum heating 27/- 24/18
●The operating temperature range (outdoor temperature) for cooling is -15℃~43℃;
Heating temperature range is -25℃~24℃.
NOTICE:
WARNING

6
(Display content or position may be different from above
graphics, please refer to actual products)
Parts Name
Indoor Unit air inlet
panel
aux.button
horizontal louver
air outlet
heating
indicator temp. indicator
cooling
indicator power indicator receiver window
drying
indicator
display
NOTICE:
Actual product may be different from above graphics, please refer to actual
products.

Parts Name
Display content or position may be different from above graphics, please refer to actual
products.
Display
W R G
temp.
indicator
display
receiver
window
W R O
temp.
indicator
display
receiver
window
heating
indicator temp. indicator
cooling
indicator power indicator receiver window
drying
indicator display
For some model:
For some model:
For some model:
For some model:
heating
indicator
temp.
indicator
cooling
indicator
power
indicator
receiver
window
drying
indicator
display
G
W
R
Power LED color indicator:
Green-status-ON.
Red -status-OFF.
Mode LED color indicator:
White-W-Cool Mode-
Red-R-Heat Mode-
Green-G-Dry Mode-
O
W
R
Power LED color indicator:
Green-status-ON.
Red -status-OFF.
Mode LED color indicator:
White-W-Cool Mode-
Red-R-Heat Mode-
Orange-O-Dry Mode-
(only for heating model)
(only for heating model)
7

8
Buttons on remote controller
T-ON T-OFF
1
7
Press it to set HEALTH or AIR function.
8
I FEEL
/
4
3
2
5
6
12
11
15
10
13
9
14
Press it to start or stop operation.
ON/OFF
MODE
+
-
Press it to select operation mode
(AUTO/COOL/DRY/FAN/HEAT).
: Press it to increase temperature
setting.
: Press it to decrease temperature
setting.
FAN
Press it set swing angle.
SWING
CLOCK
X-FAN
TEMP
TURBO
SLEEP
LIGHT
Press it to set fan speed.
Press it to set auto-off/auto-ontimer.
Press it set clock.
3
14
5
4
13
7
15
11
9
8
10
2
1
6
Press it to turn on/off the light.
12

9
Introduction for buttons on remote controller
6Press this button to set up &down swing angle, which circularly changes as below:
OFF
This remote controller is universal . If any command , or is sent out,
the unit will carry out the command as
indicates the guide louver swings as:
Press this button to turn on I FEEL function. The unit automatically adjust temperature
according to the sensed temperature. Press this button again to cancel I FEEL function.
I FEEL:
SWING:
7
ON/OFF :
MODE :
+:
AUTO COOL DRY FAN HEAT **Note:Only for models with heating function.
After energization, AUTO mode is defaulted. In AUTO mode, the set temperature will not
be displayed on the LCD, and the unit will automatically select the suitable operation
mode in accordance with the room temperature to make indoor room comfortable.
This button is used for setting Fan Speed in the sequence that goes from AUTO,
to then back to Auto.
,
, , ,
FAN :
1
4
3
2
5
Press this button to turn on the unit .Press this button again to turn off the unit.
Press this button to decrease set temperature. Holding it down above 2 seconds rapidly
decreases set temperature. In AUTO mode, set temperature is not adjustable.
Press this button to increase set temperature.Holding it down above 2 seconds rapidly
increases set temperature. In AUTO mode, set temperature is not adjustable.
Auto
Medium speedLow-Medium speedLow speed
High speedMedium-High speed
Each time you press this button,a mode is selected in a sequence that goes from AUTO,
COOL,DRY, FAN,and HEAT *,as the following:

10
Introduction for buttons on remote controller
P ress this button to achieve the on and off of healthy and scavenging functions in
operation status.Press this button for the first time to start scavenging function;
LCD displays“ ”. Press the button for the second time to start healthy and scavenging
functions simultaneously; LCD displays“ ” and “ ” . Press this button for the third
time to quit healthy and scavenging functions simultaneously. Press the button for the
fourth time to start healthy function; LCD display “ ”. Press this button again to repeat
the operation above.
/
8
SLEEP:
9
Press this button, can select Sleep 1 ( ), Sleep 2 ( ),Sleep 3 ( ) and cancel
the Sleep,circulate between these, after electrified, Sleep Cancel is defaulted.
Sleep 1 is Sleep mode 1, in Cool, Dehumidify modes: sleep status after run for one hour, the
main unit setting temperature will increase 1
Sleep 3- the sleep curve setting under Sleep mode by DIY:
(1) Under Sleep 3 mode, press "Turbo" button for a long time, remote control enters into user
individuation sleep setting status, at this time, the time of remote control will display "1hour ",
(2) Adjust "+" and "-" button, could change the corresponding setting temperature, after
adjusted, press "Trubo "button for confirmation;
(3) At this time, 1hour will be automatically increased at the timer postion on the remote
(4) Repeat the above step (2) ～(3) operation, until 8hours
temperature setting finished,
sleep,curve setting finished, at this time, the remote control will resume the original timer
the setting temperature "88" will display the corresponding temperature of last setting sleep
curve and blink (The first entering will display according to the initial curve setting value of
original factory);
control, (that are "2hours " or "3hours " or "8hours "), the place of setting temperature "88"
will display the corresponding temperature of last setting sleep curve and blink;
display;temperature display will resume to original setting temperature.
●
●Sleep3- the sleep curve setting under Sleep mode by DIY could be inquired:
The user could accord to sleep curve setting method to inquire the presetting sleep curve,
enter into user individuation sleep setting status, but do not change the temperature, press
"Turbo" button directly for confirmation.Note: In the above presetting or enquiry procedure,
if continuously within10s, there is no button pressed, the sleep curve setting within
10s, there is no button pressed, the sleep curve setting status will be automatically
quit and resume to display the original displaying. In the presetting or enquiry procedure, press
●
●
℃,setting temperature increased 2℃, the unit will
run at this setting temperature; In Heat mode: sleep status after run for one hour, the setting
temperature will decrease 1 ℃, 2 hours, setting temperature will decrease 2 ℃, then the unit
will run at this setting temperature.
●Sleep 2 is sleep mode 2, that is heat pump will run according to the presetting a group of
sleep temperature curve.
"ON/OFF" button, "Mode" button, "Timer"button or "Sleep" button, the sleep curve setting
or enquiry status will quit similarly.

11
Introduction for buttons on remote controller
LIGHT:
14
Press LIGHT button to turn on the display's light and press this button again to turn off
the display's light. If the light is turned on , is displayed. If the light is turned off,
disappears.
TURBO:
13
Press this button to activate / deactivate the Turbo function which enables the unit to
reach the preset temperature in the shortest time. In COOL mode, the unit will blow strong
cooling air at super high fan speed. In HEAT mode, the unit will blow strong heating air
at super high fan speed.
Press this button, could select displaying the indoor setting temperature or indoor ambient
temperature.When the indoor unit firstly power on it will display the setting temperature,
if the temperature's displaying status is changed from other status to" ",displays the
ambient temperature, 3s later or within 3s, it receives other remote control signal that will
return to display the setting temperature. if the users haven't set up the temperature
displaying status,that will display the setting temperature.
T-ON T-OFF:
present time.Holding down either button above 2 seconds increases or decreases the
CLOCK :
time by 1 minute every 0.5 second and then by 10 minutes every 0.5 second. During
blinking after setting, press CLOCK button again to confirm the setting,and then
10 TEMP:
Press T-ON button to initiate the auto-ON timer. To cancel the auto-timer program, simply
press this button again.
After press of this button, disappears and "ON "blinks .00:00 is displayed for ON time
setting. Within 5seconds, press +or -button to adjust the time value. Every press of either
button changes the time setting by 1minute. Holding down either button rapidly changes the
time setting by 1 minute and then 10 minutes. Within 5 Seconds after setting, press TIMER
ON button to confirm.
11
will be constantly displayed.
12
Press T-OFF button to initiate the auto-off timer. To cancel the auto-timer program, simply
press the button again.TIMER OFF setting is the same as TIMER ON.
Press CLOCK button, blinking . Within 5 seconds,pressing +or - button adjusts the
X-FAN:
15
Pressing X-FAN button in COOL or DRY mode, the icon is displayed and the indoor
fan will continue operation for 2 minutes in order to dry the indoor unit even though you
have turned off the unit.
After energization, X-FAN OFF is defaulted. X-FAN is not available in AUTO, FAN or
HEAT mode.

12
Introduction for buttons on remote controller
★
●
●
●
●
●
1.Remove the battery cover plate from the rear of the remote controller.
(As shown in the figure)
2.Take out the old batteries.
3.Insert two new AAA1.5V dry batteries, and pay attention to the polarity.
4. Reinstall the battery cover plate.
When replacing the batteries, do not use old or different types of batteries,
If the remote controller will not be used for a long time, please
otherwise, it may cause malfunction.
remove batteries to prevent batteries from leaking.
The operation should be performed in its receiving range.
It should be kept 1m away from the TV set or stereo sound sets.
If the remote controller does not operate normally, please take the
batteries out and reinsert them after 30 seconds.If it still can't operate properly,
Notes:
replace the batteries.
Sketch map for
replacing batteries
Press "+ " and "-" buttons simultaneously to lock or unlock the keypad. If the remote
controller is locked, is displayed. In this case, pressing any button, blinks
three times.
At unit OFF, press "MODE" and"- " buttons simultaneously to switch between and .
℃℉
Combination of "+" and "-" buttons: About lock
16
About Back-lighting Function
20
Combination of "MODE " and "-" buttons :
17About switch between Fahrenheit and centigrade
Press “TEMP” and “CLOCK” simultaneously in COOL mode to start energy-saving function.
Nixie tube on the remote controller displays “SE”. Repeat the operation to quit the function.
Combination of " TEMP " and "CLOCK" buttons : About Energy-saving Function
18
Press “TEMP” and “CLOCK” simultaneously in HEAT mode to start
The unit lights for 4s when energizing for the first time, and 3s for later press.
8℃Heating Function
.
Nixie tube on the remote controller displays “ ” and a selected temperature of “ 8℃”
(46 if Fahrenheit is adopted). Repeat the operation to quit the function.
Combination of " TEMP " and "CLOCK" buttons : About 8℃Heating Function
19
℉
Replacement of batteries in remote controller

13
Emergency operation
Clean and maintenance
heat pump. When the heat pump is turned on, it will operate under auto
mode.
aux. button
panel
WARNING:
Use insulated object to press the auto button
If remote controller is lost or damaged, please use auxiliary button to turn
on or turn off the heat pump. The operation in details are as below:
WARNING
NOTICE:
■Turn off the heat pump and disconnect the power before cleaning the heat
pump to avoid electric shock.
■ Do not wash the heat pump with water to avoid electric shock.
■ Do not use volatile liquid to clean the heat pump.
Clean surface of indoor unit
When the surface of indoor unit is dirty, it is recommended to use a soft dry cloth
or wet cloth to wipe it.
● Do not remove the panel when cleaning it.

14
Clean and Maintenance
Clean lter
1
2
3
4
Open panel
Remove lter
Clean lter
Install lter
Pull out the panel to a certain
angle as shown in the g.
Remove the lter as in-
dicated in the g.
● Use dust catcher or water to
clean the lter.
● When the lter is very dirty, use
the water (below 45℃) to clean
it, and then put it in a shady
and cool place to dry.
Install the lter and then close the
panel cover tightly.
■ The lter should be cleaned every three months. If there is much dust in the
operation environment, clean frequency can be increased.
■ After removing the lter, do not touch ns to avoid injury.
■ Do not use re or hair dryer to dry the lter to avoid deformation or re hazard.
WARNING

15
Clean and Maintenance
1. Check whether air inlets are blocked.
2. Check whether air switch,plug and socket are in good condition.
3. Check whether filter is clean.
4. Check whether drainage pipe is damaged.
1. Disconnect power supply.
2. Clean filter and indoor unit’s panel.
Notice for recovery
1. Many packing materials are recyclable materials.
Please dispose them in appropriate recycling unit.
2. If you want to dispose the heat pump, please contact local dealer or
consultant service center for the correct disposal method.
NOTICE: Checking before use-season
NOTICE: Checking after use-season
Note!
The manufacturer reserves the right to make modifications to the products without
prior notice.

16
Malfunction analysis
General phenomenon analysis
Please check below items before asking for maintenance. If the malfunction still
can’t be eliminated, please contact local dealer or qualied professionals.
Phenomenon Check items Solution
Indoor unit
can’t receive
remote
controller’s
signal or
remote
controller
has no
action.
● Whether it's interfered severely
(such as static electricity,stable
voltage)?
● Whether remote controller is
within the signal receiving
range?
● Whether there are obstacles?
● Whether remote controller is
pointing at the receiving
window?
● Is sensitivity of remote contro-
ller low; fuzzy display and no
display?
● No display when operating
remote controller?
● Fluorescent lamp in room?
● Pull out the plug. Reinsert
the plug after about 3min, and
then turn on the unit again.
● Signal receiving range is 8m.
● Remove obstacles.
● Select proper angle and point
the remote controller at the re-
ceiving window on indoor unit.
● Check the batteries. If the
power of batteries is too low,
please replace them.
● Take the remote controller
close to indoor unit.
● Turn off the uoresent lamp
and then try it again.
● Check whether remote cont-
roller appears to be damaged.
If yes, replace it.
No air
emitted
from
indoor
unit
● Air inlet or air outlet of indoor
unit is blocked? ● Eliminate obstacles.
● Under heating mode, indoor
temperature is reached to set
temperature?
● After reaching to set temper-
ature, indoor unit will stop bl-
owing out air.
● Heating mode is turned on just
now? ● In order to prevent blowing out cold air, indoor unit will be
started after delaying for sev-
eral minutes, which is a nor-
mal phenomenon.

17
Malfunction analysis
● Power failure?
● Is plug loose?
● Air switch trips off or fuse is
burnt out?
● Wiring has malfunction?
● Unit has restarted immediately
after stopping operation?
● Whether the function setting
for remote controller is
correct? ● Reset the function.
● Wait for 3min, and then turn
on the unit again.
● Ask professional to replace it.
● Ask professional to replace
air switch or fuse.
● Reinsert the plug.
● Wait until power recovery.
Heat pump
can’t
operate
Mist is em-
itted from
indoor unit’s
air outlet
● Indoor temperature and hum-
idity is high?
● Because indoor air is cooled
rapidly. After a while, indoor
temperature and humidity will
be decrease and mist will
disappear.
Phenomenon Check items Solution
Set temper-
ature can’t
be adjusted
● Unit is operating under auto
mode?
● Temperature can’t be adju-
sted under auto mode.
Please switch the operation
mode if you need to adjust
temperature.
● Your required temperature
exceeds the set temperature
range?
● Set temperature range:
16℃~30℃.
Cooling
(heating)
effect is
not good.
● Voltage is too low? ● Wait until the voltage
resumes normal.
● Filter is dirty? ● Clean the lter.
● Set temperature is in proper
range? ● Adjust temperature to proper range.
● Door and window are open? ● Close door and window.

18
Malfunction analysis
Phenomenon Check items Solution
Odours are
emitted
● Whether there’s odour source,
such as furniture and cigarette,
etc.
● Eliminate the odour source.
● Clean the lter.
“Water
owing”
noise
● Heat pump is turned on or
turned off just now?
● The noise is the sound of
refrigerant owing inside
the unit, which is a normal
phenomenon.
Cracking
noise
● Heat pump is turned on or
turned off just now?
● This is the sound of friction
caused by expansion and/or
contraction of panel or other
parts due to the change of
temperature.
Heat pump
operates
abnormally
suddenly
● Whether there’s interference,
such as thunder, wireless
devices, etc.
● Disconnect power, put back
power, and then turn on the
unit again.