Cooper & Hunter SOPHIA CH-SR09SPH-115VI User manual

CH-SR09SPH-115VI/CH-SR09SPH-115VO (115V)

WARNING
Do not connect the air conditioner to a multi-purpose
socket.
This appliance can be used by children ages 8 years
and above and persons with reduced physical, sensory,
or mental capabilities or lack of experience and
knowledge. Ensure that they have been given
supervision or instruction concerning use of the
appliance in a safe way and understand the hazards
involved.
Operation and Maintenance
If the supply cord is damaged, it must be replaced by
the manufacturer, its service agent, or similarly qualified
persons to avoid a hazard.
Do not spray water on the indoor unit. This may cause
electric shock or malfunction.
This may cause a fire.
Children should not play with the appliance.
Cleaning and user maintenance should not be made by
children without supervision.
Do not wash the air conditioner with water. This may
cause electric shock.
To avoid injury, do not touch the fins after removing the
filter.
To avoid deformation or fire, do not use fire or a hair
dryer to dry the filter.
Do not disconnect the power supply when cleaning the
air conditioner. This may cause electric shock.
Precautions
Page 1

Do not block the air inlet or air outlet. This may cause
malfunction.
-
-
-
-
-
The power cord is overheating or damaged
An abnormal sound is heard during operation
The circuit break trips off frequently
The air conditioner produces a burning smell
The indoor unit is leaking
When turning on or turning off the unit by emergency
operation switch, please press this switch with an insulating
object other than metal.
WARNING
If the air conditioner operates under abnormal conditions,
malfunction, electric shock, or fire may result.
Spilling water on the remote control may ruin it.
Please contact your dealer when you need to repair
your air conditioner; do not repair it by yourself. This
may cause electric shock or damage.
Do not step on the top panel of the outdoor unit or place
heavy objects on it. This may cause personal injury or
damage.
When below phenomena occur, please turn of the air
conditioner, disconnect the power immediately, and
contact the dealer or qualified professionals for service:
Do not extend your fingers or objects into the air inlet or
air outlet. This may cause personal injury or damage.
To avoid personal injury or damage, only allow
qualified professionals to perform maintenance.
Page 2

Page 3
To avoid malfunction, install the circuit break.
at least 1/8 in (3 mm) in all poles should be connected in
fixed wiring.
WARNING
Make sure the power supply matches the requirement of
the air conditioner. Unstable power supply may cause a
malfunction. Please install the proper power supply
cables before using the air conditioner.
An all-pole disconnection switch with a contact separation of
Qualified professionals should follow the electric safety
regulations when installing the unit.
Please connect the live wire, neutral wire, and
grounding wire of the power socket.
any work related to electricity and safety.
Be sure to cut off the power supply before performing
Include an air switch with suitable capacity. The air
switch should include a magnet buckle and heating
buckle function to protect the unit from circuit-short and
overload.
The air conditioner should be properly grounded.
Don't use an unqualified power cord.
Incorrect grounding may cause electric shock.
In accordance with local safety regulations, use a
qualified power supply circuit and circuit break.
To avoid personal injury or damage, allow installation to
be performed by qualified professionals.
Attachment

Page 4
Installation must be performed by authorized personnel
only in accordance with the requirements of National
Electrical Codes (NEC) and local electrical codes.
The appliance must be positioned so that the plug is
accessible.
If the length of power connection wire is insufficient, please
contact the supplier for a new one. Avoid extending the
wire by yourself.
All wires of both the indoor unit and the outdoor unit
should be connected by a professional.
national wiring regulations.
WARNING
The grounding resistance should comply with National
Electric Safety regulations.
The air conditioner is a first-class electrical appliance. It
must be properly grounded by a professional with a
specialized grounding device. To avoid electric shock,
ensure that it is grounded effectively.
Because the temperature of the refrigerant circuit will be
high, ensure that the interconnection cable is kept away
from the copper tube.
the manufacturer, the service agent, or similarly
qualified persons for a hazard to be avoided.
If the supply cord is damaged, it must be replaced by
The yellow-green wire in the air conditioner is the
grounding wire and cannot be used for other purposes.
The appliance should be installed in accordance with
Do not add power before finishing installation.

Page 5
The indoor unit should be installed close to a wall.
Instructions for installation and use of this product are
provided by the manufacturer.
WARNING
Only a qualified professional should relocate the air conditioner.
Personal injury or damage may result if you try to move it yourself.
For the air conditioner model without a plug, a circuit break must be
installed in the line.
Select a location that is out of reach of children and far away from
animals or plants. If this is impossible, please add a fence for safety
purposes.
For the air conditioner model with a plug, the plug should be reachable
after installation is complete.
This symbol indicates that ignoring instructions may cause death or serious
injury.
This symbol indicates that ignoring instructions may cause moderate injury
to your person or damage to your unit or other property.
WARNING
CAUTION
This symbol indicates that you must never perform the action indicated.

Page 6 
Unit Specications and Features 1
Unit Parts
Unit
Specifications
and Features
Power cable (some units )
Remote control
TURBO
SELF
CL EAN
SLEEP
SILENCE
FP
TIMER
ON
TIMER
OF F
LOCK RESET
LED
FOLLOW
ME
FAN
SPEED
SWING
MODE
TEMP
ON/OFF
SWING
Remote holder (some units)
“ ” for 3 seconds when:
• TIMER ON is set
• FRESH, SWING, TURBO, or SILENCE features are turned on
“ ” for 3 seconds when:
• TIMER OFF is set
• FRESH, SWING, TURBO, or SILENCE features are turned off
“ ” when unit is defrosting
“ ” when anti-cold air feature is turned on
“ ” when unit is self-cleaning
“ ” when freeze protection is turned on
Display Code
Meanings
Functional lter
(on front of main lter - some units)
Louver
Front panel
Display window
In FAN mode, the unit will display the room temperature.
In other modes, the unit will display your temperature setting.
NOT E:
,
,
“ ”
A guide on using the infrared remote is not
included in this literature package.
when the Eco function (optional) is activated, the
illuminates one by one as --
-- --set temperature -- ...... in one second intervals.

Unit
Specifications
and Features
Page 7 
Room
Temperature 63°-90°F (17°-32°C) 32°-86°F (O°-30°C) 50°-90°F (10°-32°C)
Outdoor
Temperature
64°-109°F (18°-43°C)
19°-75°F (-7°-24°C)
52°-109°F (11°-43°C)
19°-109°F (-7°-43°C)
(For models with low-temp cooling systems) 64°-109°F (18°-43°C)
64°-126°F (18°-52°C)
(For special tropical models)
64°-126°F (18°-52°C)
(For special tropical models)
COOL mode HEAT mode DRY mode
COOL mode HEAT mode DRY mode
Room Temperature (17°C - 32°C)
63°F - 90°F
(0°C - 30°C)
32°F - 86°F
(10°C - 32°C)
50°F - 90°F
Outdoor
Temperature
(0°C - 50°C)
32°F - 122°F
(-15°C - 30°C)
5°F - 86°F
(0°C - 50°C)
32°F - 122°F
(-15°C - 50°C)
5°F - 122°F
(For models with
low temp. cooling
systems)
To further optimize the performance of your unit, do the following:
• Keep doors and windows closed.
• Limit energy usage by using the TIMER ON and TIMER OFF functions.
• Do not block air inlets or outlets.
• Regularly inspect and clean the air lters.
FOR UNITS WITH
AUXILARY ELECTRIC
HEATER
Achieving Optimal Performance
Optimal performance for the COOL, HEAT, and DRY modes can be achieved in the following
temperature ranges. When your air conditioner is used outside of these ranges, certain safety
protection features will activate and cause the unit to perform less than optimally.
Inverter Split Type
Fixed-Speed Type
When the outside
temperature is below 0°C
(32°F), we strongly
recommend keeping the
unit plugged in at all
times to ensure smooth
ongoing performance.

NOTE ON ILLUSTRATIONS
Illustrations in this manual are for explanatory purposes. The actual shape of your indoor unit may be
slightly dierent. The actual shape prevails.
For a detailed explanation of each function,
refer to the Remote Control Manual.
Other Features
• Auto-Restart
If the unit loses power, it will automatically
restart with the prior settings once power has
been restored.
• Anti-mildew (some units)
When turning o the unit from COOL, AUTO
(COOL), or DRY modes, the air conditioner will
continue to operate at very low power to dry up
condensed water and prevent mildew growth.
Unit
Specifications
and Features
• Wi-Fi Control (some units)
Wi-Fi control allows you to control your air
conditioner using your mobile phone and a
Wi-Fi connection.
• Louver Angle Memory (some units)
When turning on your unit, the louver will
automatically resume its former angle.
• Refrigerant Leakage Detection (some
units)
The indoor unit will automatically display “EC”
when it detects refrigerant leakage.
For a detailed explanation of your unit’s
advanced functionality (such as TURBO mode
and the self-cleaning functions), refer to the
Remote Control Manual.
Page 8 

Page 9 
Setting the Vertical Angle of Airow
While the unit is on, use the SWING/DIRECT
button to set the direction (vertical angle) of
airflow.
1. Press the SWING/DIRECT button once to
activate the louver. Each time you press
the button, it will adjust the louver by 6°.
Press the button until the direction you
prefer is reached.
2. To make the louver swing up and down
continuously, press and hold the SWING/
DIRECT button for 3 seconds. Press it
again to stop the automatic function.
The horizontal angle of the airow must be set
manually. Grip the deector rod (See Fig. 2.3)
and manually adjust it to your preferred direction.
For some units, the horizontal angle of the airow
can be set by remote control. Please refer to the
Remote Control Manual.
NOTE ON LOUVER ANGLES
When using COOL or DRY mode, do not set the
louver at too vertical an angle for long periods
of time. This can cause water to condense on
the louver blade, which will drop on your floor
or furnishings. (See Fig. 2.2)
When using COOL or HEAT mode, setting the
louver at too vertical an angle can reduce the
performance of the unit due to restricted airflow.
Do not move the louver by hand. This will cause
the louver to become out of sync. If this occurs,
turn o the unit and unplug it for a few seconds,
then restart the unit. This will reset the louver.
Fig. 2.2
CAUTION
Do not put your ngers in or near the blower
and suction side of the unit. The high-speed
fan inside the unit may cause injury.
Fig. 2.3
Setting Angle of Airow
Setting the Horizontal Angle of Airow
•
Unit
Specifications
and Features

Page 10 
The SLEEP function is used to decrease energy
use while you sleep (and don’t need the same
temperature settings to stay comfortable). This
function can only be activated via remote control.
Press the SLEEP button when you are ready to
go to sleep. When in COOL mode, the unit will
increase the temperature by 2°F ( 1°C) after 1
hour, and will increase an additional 2°F (1°C)
after another hour. When in HEAT mode, the unit
will decrease the temperature by 2°F (1°C) after
1 hour, and will decrease an additional 2°F ( 1°C)
after another hour.
It will hold the new temperature for 7 hours, then
the unit will turn o automatically.
Note: The SLEEP function is not available in
FAN or DRY mode.
Sleep Operation
Set
temperature 1hr 1hr
7 hours
timer o
+/- 2 F/1 C
SLEEP Operation
Energy saving during the night
+/- 2 F/1 C
Fig. 3.1
•
Unit
Specifications
and Features

Page 11 
How to Operate Your Unit without
the Remote Control
In the event that your remote control fails to
work, your unit can be operated manually with
the MANUAL CONTROL button, located on
the indoor unit. Note that manual operation is
not a long-term solution, and that operating
the unit with your remote control is strongly
recommended.
BEFORE MANUAL OPERATION
The unit must be turned o prior to manual
operation.
To operate your unit manually:
1. Open the front panel of the indoor unit.
2. Locate the MANUAL CONTROL button on
the right-hand side of the unit.
3. Press the MANUAL CONTROL button one
time to activate FORCED AUTO mode.
4. Press the MANUAL CONTROL button again
to activate FORCED COOLING mode.
5. Press the MANUAL CONTROL button a third
time to turn the unit o.
6. Close the front panel.
Manual Operation (Without Remote) 2
CAUTION
The manual button is intended for testing
purposes and emergency operation only. Please
do not use this function unless the remote is
lost and it is absolutely necessary. To restore
regular operation, use the remote control to
activate the unit.
Manual control button
Manual Operation
(Without Remote)

Page 12 
Cleaning Your Indoor Unit
BEFORE CLEANING OR
MAINTENANCE
ALWAYS TURN OFF YOUR AIR CONDITIONER
SYSTEM AND DISCONNECT ITS POWER SUPPLY
BEFORE CLEANING OR MAINTENANCE.
CAUTION
Only use a soft, dry cloth to wipe the unit clean.
If the unit is especially dirty, you can use a cloth
soaked in warm water.
• Do not use chemicals or chemically treated
cloths to clean the unit
• Do not use benzene, paint thinner,
polishing powder, or other solvents to clean
the unit. These can cause the plastic surface
to crack or deform.
• Do not use water hotter than 104°F (40°C)
to clean the front panel. This can cause the
panel to deform or become discolored.
Cleaning Your Air Filter
A clogged air conditioner can reduce the cooling
efficiency of your unit and can be bad for
your health. Make sure to clean the filter once
every two weeks.
1. Lift the front panel of the indoor unit.
2. Grip the tab on the end of the lter, push it
up slightly, then pull it a little toward yourself.
3. Pull down to extract the lter.
4. If your lter has a small air freshening lter,
unclip it from the larger lter. Clean this air
freshening lter with a handheld vacuum.
5. Clean the large air lter with warm, soapy
water. Be sure to use a mild detergent.
Care and Maintenance 3
6. Rinse the lter with fresh water, then shake
o excess water.
7. Dry it in a cool, dry place and refrain from
exposing it to direct sunlight.
8. When dry, re-clip the air freshening lter to
the larger lter, then slide it back into the
indoor unit.
9. Close the front panel of the indoor unit.
CAUTION
Do not touch the air freshening (Plasma) lter for
at least 10 minutes after turning o the unit.
Care and
Maintenance
Fig. 5.1
Filter Tabs
Remove air freshening filter from back of
larger filter (some units)

3
Page 13 
CAUTION
• Before changing the lter or cleaning,
turn o the unit and disconnect its power
supply.
• When removing the lter, do not touch metal
parts in the unit. The sharp metal edges can
cut you.
• Do not use water to clean the inside of the
indoor unit. This can destroy the insulation
and cause electrical shock.
• Do not expose the lter to direct sunlight
when drying. This can shrink the lter.
Air Filter Reminders (Optional)
Air Filter Cleaning Reminder
After 240 hours of use, the display window on
the indoor unit will ash “CL.” This is a reminder
to clean your lter. After 15 seconds, the unit will
revert to its previous display.
To reset the reminder, press the LED button
on your remote control 4 times, or press the
MANUAL CONTROL button 3 times. If you don’t
reset the reminder, the “CL” indicator will ash
again when you restart the unit.
Air Filter Replacement Reminder
After 2,880 hours of use, the display window on
the indoor unit will ash “nF.” This is a reminder
to replace your lter. After 15 seconds, the unit
will revert to its previous display.
To reset the reminder, press the LED button
on your remote control 4 times, or press the
MANUAL CONTROL button 3 times. If you don’t
reset the reminder, the “nF” indicator will ash
again when you restart the unit.
CAUTION
• Any maintenance and cleaning of the outdoor
unit should be performed by an authorized
dealer or licensed service provider.
• Any unit repairs should be performed
by an authorized dealer or licensed service
provider.
Maintenance –
Long Periods of Non-Use
If you plan to not use your air conditioner for an
extended period of time, do the following:
Clean all lters Turn on the FAN function until
the unit dries out completely
Turn o the unit and
disconnect the power
Remove the batteries
from the remote control
Maintenance –
Pre-Season Inspection
After long periods of non-use, or before periods
of frequent use, do the following:
Check for damaged wires Clean all lters
Check for leaks Replace batteries
Make sure nothing is blocking any air inlets or outlets
Care and
Maintenance

Page 14 
SAFETY PRECAUTIONS
If ANY of the following conditions occurs, turn o your unit immediately!
• The power cord is damaged or abnormally warm
• You smell a burning odor
• The unit emits loud or abnormal sounds
• A power fuse blows or the circuit breaker frequently trips
• Water or other objects fall into or out of the unit
DO NOT ATTEMPT TO FIX THESE YOURSELF! CONTACT AN AUTHORIZED SERVICE PROVIDER
IMMEDIATELY!
Common Issues
The following problems are not a malfunction and in most situations will not require repairs:
Issue Possible Causes
The unit does not
turn on when you
press the ON/OFF
button
The unit has a 3-minute protection feature that prevents the
unit from overloading. The unit cannot be restarted within
three minutes of being turned o.
The unit may change its setting to prevent frost from forming
on the unit. Once the temperature increases, the unit will start
operating in the previously selected mode again.
The set temperature has been reached, at which point the
unit turns o the compressor. The unit will continue operating
when the temperature fluctuates again.
The indoor unit
emits a white mist
In humid regions, a large temperature dierence between the
room’s air and the conditioned air can cause a white mist.
Both the indoor
and outdoor units
emit a white mist
When the unit restarts in HEAT mode after defrosting, a white
mist may be emitted due to moisture generated from the
defrosting process.
Troubleshooting 4
Troubleshooting
The unit changes
from COOL/HEAT
mode to FAN
mode

4
Page 15 
Issue Possible Causes
The indoor unit
makes noises
A rushing air sound may occur when the louver resets its
position.
Due to expansion and contraction of the unit's plastic parts, a
squeaking sound may occur after the unit is run in HEAT mode.
Both the indoor
and outdoor units
make noises
Low hissing sound during operation: This is normal and is
caused by refrigerant gas flowing through both the indoor and
outdoor units.
Low hissing sound when the system starts, has just stopped
running, or is defrosting: This is normal and is caused by
the refrigerant gas stopping or changing direction.
Squeaking sound: Normal expansion and contraction of
plastic and metal parts caused by temperature changes during
operation can cause squeaking noises.
The outdoor unit
makes noises
The unit will make dierent sounds based on its current
operating mode.
Dust is emitted
from either the
indoor or outdoor
unit
The unit may accumulate dust during extended periods of
non-use, which will be emitted when the unit is turned on.
This can be mitigated by covering the unit during long periods
of inactivity.
The unit emits a
bad odor
The unit may absorb odors from the environment (such as
furniture, cooking, cigarettes, etc.) which will be emitted
during operation.
The unit’s filters have become moldy and should be cleaned.
The fan of the
outdoor unit does
not operate
During operation, the fan speed is controlled to optimize
product operation.
Operation is
erratic or
unpredictable or
the unit is
unresponsive
Interference from cell phone towers and remote boosters may
cause the unit to malfunction.
In this case, try the following:
• Disconnect the power, then reconnect.
• Press the ON/OFF button on the remote control to restart operation.
NOTE: If the problem persists, contact a local dealer or your nearest customer service center.
Provide them with a detailed description of the unit malfunction, as well as, your model number.
Troubleshooting

Page 16 
Troubleshooting
When troubles occur, please check the following points before contacting a repair company.
Issue Possible Causes Solution
Poor cooling
performance
The temperature setting may
be higher than ambient
room temperature.
Lower the temperature setting.
The heat exchanger on the
indoor or outdoor unit is
dirty.
Clean the aected heat exchanger.
The air lter is dirty. Remove the filter and clean it
according to the instructions.
The air inlet or outlet of
either unit is blocked.
Turn the unit o, remove the obstruction,
and turn the unit back on.
Doors and windows are
open.
Make sure that all doors and
windows are closed while the unit is
operating.
Excessive heat is generated
by sunlight.
Close windows and curtains
during periods of high heat or
bright sunshine.
Too many sources of
heat are in the room
(people, computers,
electronics, etc.)
Reduce the amount of heat sources.
Refrigerant is low due to a
leak or long-term use.
Check for leaks, re-seal if
necessary, and top o refrigerant.
The SILENCE function is
activated.
The SILENCE function can lower
product performance by reducing
operating frequency. Turn o the
SILENCE function.
Troubleshooting

Page 17 
Issue Possible Causes Solution
The unit is not
working
There is a power failure. Wait for the power to be
restored.
The power is turned o. Turn on the power.
The fuse is burned out. Replace the fuse.
The remote control batteries are
dead. Replace the batteries.
The unit’s 3-minute protection
has been activated.
Wait 3 minutes after
restarting the unit.
The timer is activated. Turn the timer o.
The unit starts and
stops frequently
There’s too much or too little
refrigerant in the system.
Check for leaks and
recharge the system with
refrigerant.
Incompressible gas or
moisture has entered the
system.
Evacuate and recharge the
system with refrigerant.
The compressor is broken. Replace the compressor.
The voltage is too high or too
low.
Install a manostat to
regulate the voltage.
Poor heating
performance
The outdoor temperature is
lower than 44.5°F (7°C).
Use an auxiliary heating
device.
Cold air is entering through
doors and windows.
Make sure that all doors
and windows are closed
during use.
Refrigerant is low due to a leak
or long-term use.
Check for leaks, re-seal
if necessary, and top o
refrigerant.
Indicator lamps
continue flashing The unit may stop operation or continue to run safely. If
the indicator lamps continue to flash or error codes appear,
wait for about 10 minutes. The problem may resolve itself.
If not, disconnect the power, then connect it again. Turn
the unit on.
If the problem persists, disconnect the power and contact
your nearest customer service center.
An error code appears
in the window display
of the indoor unit:
• E0, E1, E2…
• P1, P2, P3…
• F1, F2, F3…
NOTE: If your problem persists after performing the checks and diagnostics above, turn o your
unit immediately and contact an authorized service center.
Troubleshooting

Page 18 
COOLING OPERATION
How it works:
In cooling mode, your indoor unit will absorb heat from the room,
then the outdoor unit will discharge the heat to the outdoors. The
cooling capacity decreases as the outdoor temperature increases.
This causes the air conditioner to work harder and longer to hold the selected room
temperature.
Indoor Coil Freeze Protection:
Frost may form on the indoor coil during cooling operations when the
outdoor temperature is below 50°F (10°C). Prolonging operation may cause ice
to form on the indoor coil and block airow. If the indoor unit
microcomputer detects ice on the indoor coil, it will stop the compressor to
defrost the coil and protect the unit.
HEATING OPERATION
How it works:
In heating mode, your outdoor unit will absorb heat from the outdoor
ambient, then the indoor unit will discharge the heat to the room. The
heating capacity will decrease as the outdoor temperature decreases.
During extremely cold outdoor temperatures, you may need an additional
heating source to supplement the heating output.
Defrost Function:
In heating mode, frost may form on the outdoor coil during humid and low
outdoor temperature conditions. Prolonging operation may cause ice to form
on the outdoor coil and block airow. This will reduce the heating capacity.
If the microcomputer detects ice on the outdoor coil, it will switch
automatically to defrost mode to melt the ice and clear the coil. During
defrost mode, heating will be discontinued and the indoor unit will
ash the defrost indicator. The compressor will continue to run, but the indoor
and outdoor fans will stop. It is normal to see steam or vapor coming from
the outdoor unit during defrost mode. Defrost mode will terminate 12
minutes after initiation of the defrost cycle or when the outdoor coil temperature
is 50°F (10°C) or greater.
SYSTEM OPERATION

ENERGY-SAVING TIPS
1. Relaxing room temperature at night is OK: During the nighttime
hours, you don’t require the same level of conscious cooling or heating.
Try using Sleep Mode to gradually relax the room temperature and allow the
unit to run less and save energy.
2. Curtains and shades: In the summer, you need to block the effects of
the sun. Close window curtains and shades on the south and west sides
of your home to help block solar heat. In winter, the sun is your friend.
Open curtains and shades to allow solar heat into your room.
3. Close doors: If you don’t need to heat and cool your entire home,
confine the heating and cooling to one room by closing doors. Limit the
space you’re heating and cooling to the specified capability of the unit.
4. Service the unit: You may need only some basic maintenance.
The outdoor unit will greatly benefit from a good hosing out, especially in
treed areas where seeds and other debris can stick to coil fins and make
the unit work up to 15% harder.
5. Rearrange the room: If furniture obstructs airflow, you could be heating
and cooling the back of a chair or the front of a sofa instead of actual
living space. Use the swing louvers to help point the air in the right
direction for the room. Remove or rearrange obstacles that block
airflow.
6. Lighting: Turning lights off can help reduce heat. Each light bulb is
a tiny heater. Your air conditioner wastes energy overcoming the
heat from your lights to reach and hold your desired room temperature.
7. Is anyone home? If possible, while you’re away, turn your unit to Auto
mode and make sure windows and drapes are closed. Although the
room temperature will be uncomfortable for a few minutes when you
come home, the unit will bring the room back to your desired
temperature in no time.
8. Don’t forget the fan: The fan is much llike a car: the faster it runs, the
more energy it uses. Sometimes we need the car to go fast, but slow is
good enough most of the time. Try saving money by using the
comfortable and quiet low fan speed as much as possible.