
page 12
GGLI2211
Warranty.
Parts, Replacement or
Technical Assistance.
CRAFTMADE LIMITED LIFETIME WARRANTY:
CRAFTMADE warrants this fan for use as intended under
the following provision: CRAFTMADE will replace any fan
which has faulty performance due to a defect in material
or workmanship or fails to operate satisfactorily when
failure results from normal use. Contact Craftmade
Customer Service at 1-800-486-4892, Option 1 or via
In the event a product is no longer available,
CRAFTMADE will make best eorts to oer a comparable
product or credit towards another CRAFTMADE fan.
The purchaser shall be responsible for all costs incurred in
the removal and reinstallation.
This warranty does not apply when damage from
mechanical, physical, electrical or water abuse results in
causing the malfunction. Deterioration of nishes or other
parts due to time or exposure to salt air is specically
exempted under this warranty. Shades and light bulbs are
not covered by this warranty but will be replaced if found
broken at time of purchase.
Neither CRAFTMADE nor the manufacturer will assume
any liability resulting from improper installation or use of
this product. In no case shall the company be liable for any
consequential damages for breach of this, or any other
warranty expressed or implied whatsoever. This limitation
as to consequential damages shall not apply in states
where prohibited.
For parts, replacement, technical assistance or
additional information, please have the fan model
number, name or picture available and contact
Craftmade in one of the following ways:
Customer Support:
1-800-486-4892, Option 1
Technical Support:
1-800-486-4892, Option 2
Email:
customerservice@craftmade.com
www.craftmade.com
Troubleshooting.
WARNING: Failure to disconnect power supply
prior to troubleshooting any wiring issues may
result in serious injury.
Problem: Fan fails to operate.
Solutions:
1. Check power to wall switch/wall control.
2. Check to be sure wall control (optional use) is
wired properly.
3. Check to be sure fan is wired properly.
4. Learning process between fan, remote control
and, if applicable, wall control may not have been
successful and code was not activated. Turn o
power and repeat instructions in Section 10 (page
10).
5. Check that blue light on handheld remote
control turns on when a button is pressed
indicating that the battery is good.
Problem: Fan fails to operate with wall control
and/or remote control.
Solutions:
1. Check battery power in remote control.
2. Learning process between fan, remote control
and, if applicable, wall control may not have been
successful and code was not activated. Turn o
power and repeat instructions in Section 10 (page
10).
3. If using optional wall control, check that battery
in wall control is still good.
Problem: Fan wobbles.
Solutions:
1. Use the balancing kit provided in one of the
hardware packs. If no blade balancing kit is
provided, please call Customer Support,
1-800-486-4892, to request one.
2. Check to be sure set screw(s) on motor housing
yoke is (are) tightened securely.
3. Check to be sure set screw on hanging ball is
tightened securely.