Crown Boiler BWF Series Owner's manual

Manufacturer of Hydronic Heating Products
P.O. Box 14818 3633 I. Street
Philadelphia, PA 19134
www.crownboiler.com
WARNING: Improper installation,
adjustment, alteration, service or
maintenance can cause property
damage, injury, or loss of life.
For assistance or additional
information, consult a qualied
installer, service agency or
the gas supplier. Read these
instructions carefully before
installing.
BWF/CWD Series
Gas-Fired Induced Draft Hot Water Boilers
INSTALLATION SUPPLEMENT FOR BOILERS
EQUIPPED WITH HONEYWELL S9361A
“INTEGRATED BOILER CONTROL”
These instructions must be afxed on or adjacent to the boiler
DESIGNED TO LEAD

2

1
I Basic Information
A. What is this Supplement For?
This instruction manual supplement provides important information on the installation and operation of BWF and CWD boil-
ers equipped with a S9361A control like that shown in Figure 1.0 below. The S9361A is being used in place of the control system
described in the manual supplied with this boiler in order to comply with the 2007 Energy Independence and Security Act (EISA).
The S9361A-based system saves energy using a “thermal purge” feature which rst attempts to satisfy a heating demand by using
residual heat in the boiler before allowing the burners to re. In addition, this control system offers the following new features:
Ability to operate two circulator zones without additional controls.•
Optional 24 volt low water cut-off kit #761000 that plugs directly into this control system•
LED readout of boiler status•
B. How to use this Supplement
All information and Warnings in the original manual still apply EXCEPT for the following:
Information in this manual completely replaces Section IX (“Wiring”) in the original manuala)
Section Xb (“Operation”) in this manual includes information for reading and adjusting the S9361A which is completelyb)
new.
Information in this manual completely replaces Section XII (“Troubleshooting”) in the original manualc)
Section XIII (“Parts”) in this manual provides a list of replacement parts that are unique to the S9361A-based system.d)
INSTALL AND SERVICE THE BOILER IN ACCORDANCE WITH THE ORIGINAL INSTRUCTIONS EXCEPT
FOR THOSE SECTIONS LISTED ABOVE.
FIGURE 1.0: S9361A CONTROL

2
WARNING
ALL WIRING AND GROUNDING MUST BE DONE IN ACCORDANCE WITH THE AUTHORITY•
HAVING JURISDICTION OR, IN THE ABSENCE OF SUCH REQUIREMENTS, WITH THE
NATIONAL ELECTRICAL CODE (ANSI/NFPA 70) .
DISCONNECT ELECTRICAL POWER TO THE BOILER AND HEATING SYSTEM BEFORE•
SERVICING. POSITIVELY ASSURE THAT NO VOLTAGE IS PRESENT. LOCK ELECTRICAL
BOXES TO PREVENT SOMEONE FROM INADVERTENTLY RESTORING POWER BEFORE
THE HEATING SYSTEM IS SAFE TO OPERATE.
NEVER DEFEAT OR JUMP OUT SAFETY DEVICES.•
PROTECT EACH BOILER CIRCUIT WITH A PROPERLY SIZED OVER-CURRENT•
PROTECTION DEVICE.
MAKE ELECTRICAL CONNECTIONS CAREFULLY ACCORDING TO THE BOILER’S WIRING•
DIAGRAM AND INSTRUCTIONS.
WIRE ADDITIONAL FIELD SUPPLIED SAFETY LIMITS, SUCH AS LOW WATER CUTOFFS AND•
TEMPERATURE LIMIT DEVICES, IN SERIES WITH THE 120V CIRCUIT USED TO POWER
THE BOILER. DO NOT ALTER THE BOILER’S FACTORY WIRING WHEN ADDING AN
ADDITIONAL LIMIT DEVICE.
Section IX Wiring
Line Voltage (120 VAC) Field Connections1) – See Figure 9.0 for line voltage connections. Provide a dedicated circuit for the
boiler of 15A or greater. A service switch is recommended and is required by many local codes. Locate this switch in accor-
dance with local codes or, in the absence of any, in a location where it can be safely accessed in an emergency involving the
boiler. All 120VAC connections to the boiler itself are made inside the junction box on the right side of the boiler. 120VAC
connections are:
Ground•
120VAC Hot (Black)•
120VAC Neutral (White)•
Heating Circulator Hot (Red)•
Heating Circulator Neutral (White)•
DHW Circulator Hot (Blue)•
DHW Circulator Neutral (White)•
The use of the Circulator outputs are as follows (also refer to the Piping Section)
Heating Circulator - Pumps water upon a call for heat (CH) from a heating thermostat connected to the leads shown ina)
Figure 9.1 or from an EnviraCom thermostat.
DHW Circulator - Pumps boiler water to an indirect water heater upon a call for domestic hot water (DHW) from theb)
DHW thermostat terminals shown in Figure 9.1. This output can also be used for a second space heating zone. See Sec-
tion Xb of this manual for additional information.
Maximum circulator current draw is 5.0 FLA.
Low Voltage Connections2) – Low voltage eld connections are located as shown in Figure 9.1 and are as follows:
Heating Thermostata) - Connect to a 24 volt thermostat or other “dry contacts” (such as a zone panel end switch) that
close upon a call for heat. Follow thermostat manufacturer’s instructions. To insure proper thermostat operation, avoid
installation in areas of poor air circulation, hot spots (near any heat source or in direct sunlight), cold spots (outside
walls, walls adjacent to unheated areas, locations subject to drafts). Provide Class II circuit between thermostat (or zone
controls) and boiler.
DHWb) - If used, connect to a 24VAC domestic hot water thermostat or 2nd space heating thermostat.

3
Option Plugc) - Used to connect Crown #761000 optional LWCO kit. If this kit is not installed, the factory supplied
jumper plug shown in Figure 9.1 must be installed for boiler to operate.
EnviraCOMd) - Used to connect EnviraCom thermostat or other EnviraCom device approved by Crown for use with this
boiler.
CAUTION
When making low voltage connections, make sure that no external power source is present in the thermostat circuits. If •
such a power source is present, it could destroy the boiler’s control. One example of an external power source that could
be inadvertently connected to the low voltage connections is a transformer in old thermostat wiring.
Do not attempt to use EnviraCOM connections for any purpose not explicitly permitted by Crown Boiler Company.•
Attempting to do so may result in unreliable operation and/or damage to controls.
Do not use the transformer provided on the boiler to power external devices such as zone valves. Doing so may cause•
damage to the transformer.
FIGURE 9.0: LINE VOLTAGE CONNECTIONS
FIGURE 9.1: LOW VOLTAGE CONNECTIONS

4
FIGURE 9.2: INTERNAL CONNECTIONS DIAGRAM

5
FIGURE 9.3: LADDER DIAGRAM

6
Xb Operation
A. General Information
This boiler uses a proprietary version of the Honeywell S9361A “integrated boiler control” to manage all boiler functions
including ame supervision, temperature control, and circulator operation. This control can operate one or two circulator zones
without the use of additional relays.
In accordance with the 2007 Energy and Independence Security Act, this control rst attempts to use residual heat in the boiler
to satisfy a space heating demand before ring the burner. In this manual, this function is referred to as a “thermal purge”. For
additional information see Part C of this section.
B. Reading Status and Using Menu
The boiler’s status, as well as all parameters, are viewed and adjusted using the 3 digit LED and three buttons shown in Figure
10b.0. The S9361A has four basic modes of operation (also see Figure 10b.1):
1) Status Mode - This is the default mode of operation for the control. In it, the display alternates between StA and a
number indicating the current status of the boiler. A list and description of these status numbers is shown in Table 10b.2
and is also shown on the face of the control itself.
2) Operating Mode - Provides additional information about the current status of the boiler. Operating mode is entered by
pressing the I button shown in Figure 10b.0. When this button is rst pressed in Status mode, the display will alternately
display bt and the current boiler water temperature as shown in Figure 10b.3. Pressing the Ibutton again will display the
next line item shown in Table 10b.2. In the same manner it is possible to advance through all of the “parameters” shown
in Table 10b.2. To return to Status mode, press Irepeatedly until StA once again appears on the display. Alternatively,
the control will return to Status mode if no key is touched for 30 minutes.
3) Error Mode - In Error mode, the control alternately displays Err and an error code. A list of these error codes is found on
the front of the control, as well as in Section XII of this manual (along with suggested corrective actions).
4) Adjustment Mode - Used to change parameters, such as high limit setting. See Part C for using Adjustment Mode.
FIGURE 10b.0: LOCATION/APPEARANCE OF LED, BUTTONS

7

STATUSMODE:
6W$=CurrentStatus(Table10b.2)
PressandHoldI,↑,and↓foratleast3
sectoenterADJUSTMENTMODE
PressItoenterOPERATINGMODE
EW=CurrentBoilerTemp.
WW=CallforHeat?(On/Off)
+G)=LimitDifferential
+/=HighLimitSetting
63=CurrentSetPoint
GK=CallforDHW?(On/Off)
)/$=FlameSignal(uA)
ERRORMODE
(VisiblewhenLockoutisPresent)
(UU=CodeforErrorPresent(Table13.0)
&\&=totalburnerCycles
UXQ=TotalRunTime(hrs)
PressI
E$F=ReturntoStatusMode
Press↑or↓
Boilerin
Lockout?
)&=TemperatureUnits
UVW=Reset
2U=CirculatorOverrun
+/=HighLimitSetting
+G) =LimitDifferential
6W=ThermalPurgeTemp
33=ThermalPur
g
eTime
3W=DHWPriorit
y
(
ON/OFF
)

GK=Useof2nd Zone
N
Boilerin
Lockout?
NY
Y
Exceptasshownabove,pressItonavigatethroughmenu.
Use↑,↓tochangeparametersinAdjustmentMode
FIGURE 10b.1: BOILER CONTROL MENU

8

  

1sec.
1sec.
1sec.
FIGURE 10b.3: TYPICAL OPERATING MODE DISPLAY (BOILER TEMP SHOWN)
TABLE 10b.2: STATUS CODES
Status # Description Meaning
1Standby
No call for heat or DHW
OR
Call for heat present , but boiler is in thermal purge (See PP on page 10)
OR
Call for heat/DHW present but boiler temperature is above high limit (HL) setting.
2Waiting for Pressure
Switch to open Control is conrming that air pressure switch contacts are open before starting fan.
3Waiting for Pressure
Switch to close Fan is on and control is waiting for air pressure switch contacts to close.
4Prepurge Pressure switch is closed and control is waiting 30s before starting trial for ignition.
6Spark Control is attempting to light pilot
7Flame proving Control is verifying that the pilot ame is on and stable.
8Running Main burner is on
10 Retry/Recycle Delay
Control was unable to establish pilot and is waiting 60 seconds before trying again
OR
Proof of pilot was lost after pilot was established and control is waiting 60 seconds
before attempting to relight.
11 Pressure Switch failed to
open.
Control waited in Status #2 for 60 seconds and air pressure switch remained closed.
Boiler will remain in this state until the air pressure switch opens.
12 Pressure Switch failed to
close.
Control waited in Status #3 for 60 seconds and air pressure switch failed to close.
Boiler will remain in this state until the air pressure switch closes.
13 Soft Lockout A fault is preventing the boiler from ring. Boiler will be allowed to re after problem
clears itself AND a forced delay period has passed.
14 Hard Lockout
A fault has occurred which requires manual intervention before the boiler will again
operate. This intervention can be in the form of interruption of the power supply to
the boiler or resetting the control in Adjustment mode.
15 Waiting for limit to close LWCO open (if LWCO kit PN 761000 installed), limit jumper plug missing, or ame
rollout switch open (BWF series only)
16 Flame Present out of
Sequence A ame was detected when none should have been present.
17 Self test Boiler was just energized and control is running a self check.
NOTE
In operating mode, holding either the ↑ or ↓button while viewing a given parameter will keep the display on
the actual reading. For example, pressing ↑ while reading boiler temperature as shown in Figure 10b.3 will
keep the display on 180 for as long as the button is held. This makes it easier to view readings “live” if they are
changing rapidly

9
TABLE 10b.4: OPERATING MODE PARAMETERS
Parameter # Description Meaning
bt Boiler Temperature Current boiler water temperature measured by the control’s sensor.
SP Boiler water set point Current target temperature (always the same as the high limit setting unless
Crown outdoor reset card option is installed).
HL High Limit Set point Boiler will stop ring if boiler water temperature exceeds this value (Circulator/s
will continue to operate)
HdF High Limit Differential If high limit setting is reached, boiler water temperature will need to drop by this
amount before boiler will again re during the same call for heat.
tt Heat Request Status Shown as either ON or OFF. Indicates whether there is a call for heat.
dh DHW Request Status
Shown as either ON or OFF. Indicates whether there is a call for domestic
hot water (DHW). Note that if the dh zone on the S9361A is used as a second
heating zone (see Table 10b.5), this parameter will be shown as OFF and tt will
be shown as ON when this zone calls for heat.
FLA Flame Current Flame rectication signal (uA)
run Run Time Hours Total amount of time gas valve has been open (burner ring) since control was
new (hours, starting from 1).
CyC Boiler Cycles Total number of burner cycles on the control
Err Error Number Present only if the control has detected a problem. See Table 13.0 for a list of
error codes and suggested corrections.
TABLE 10b.5: ADJUSTMENT MODE PARAMETERS
Status # Description
Factory
Setting Permissible Range
HL High Limit Set point 180F 140-220F
dF High Limit Differential 15F 10-30F
Or Circulator overrun 0 min 0-10 minutes
PP Thermal Purge time 2 min 2-20 minutes*
St Thermal Purge Start Temp 140F 140-180F
Pt DHW Priority ON ON or OFF
dh Use of Second Zone dh
dh (dhw)
or
tt2 (2nd heating zone).
rst Reset N/A OFF or
Momentary ON
F-C Temperature Units F F or C
bAc Exit Adj. mode N/A N/A
* Thermal purge time may be reduced to 0 minutes if Crown outdoor reset card is installed.

10
WARNING
Improper adjustments to control parameters could result in unreliable boiler
operation, property damage, personal injury, or loss of life. Adjustments should
only be made by a qualified heating technician.
A list of parameters which can be changed on this control are shown in Table 10b.5. To enter Adjustment mode and change
parameters:
Press and hold1) I, ↑, ↓together for at least 3 seconds.
Use2) Ito advance to the parameter which is to be changed.
Use the3) ↑ or ↓buttons to change the setting or select from possible choices. See below for additional information on
the use of these parameters.
If other parameters are to be changed, use the 4) Ibutton to advance to the next parameter needing adjustment and change it
in the same way.
After all parameters have been changed, use the 5) Ibutton to advance until bAc is shown on the display.
Press either the6) ↑ or ↓ key to return to Status mode. Alternatively, the control will return to Status mode if no key is
touched for 5 minutes.
HL (High limit Set point) - Burners shut down if the boiler water temperature exceeds this setting. The circulator will continue
to run. Unless the Crown outdoor reset card is installed, the high limit setting also serves as the water temperature set point (SP)
during calls for both heat and DHW.
dF (High limit differential) - If the boiler shuts off on high limit, the water temperature must fall by an amount equal to the
differential during the same call for heat before the burners will again start. For example, with HL=180 and dF=15, the burners
will shut off if the water temperature exceeds 180F and stay off until the temperature falls to 165F (180 - 15). Note that if all calls
for heat end while the burners are off on high limit, the burner will not restart during the next call for heat until the thermal purge
requirements described below are met.
Or (Circulator Overrun) - Determines how long the Heating Circulator will operate after the call for heat ends. In some cases, this
can help reduce energy consumption by sending heat stored in the boiler out into the system. At the same time, caution should
be exercised before setting this value to something other than zero. Before doing so, verify that the system will permit ow (e.g.
ow is not completely cut-off by closed zone valves) and that the overrun will not cause overheating problems.
Circulator overrun is only possible on the heating zone. The DHW Circulator will not over-run, even if the DHW zone is used
as a second heating zone.
PP (Thermal Purge Time) - Upon a call for heat, the boiler will prevent burner operation until either:
The water temperature drops below the Thermal Purge start temperature (• St) OR:
The thermal purge time has passed•
For some examples of this operation, see Table 10b.6. If the “DHW” zone is used for space heating (dh=tt2), this thermal purge
function will also keep the burner off at the beginning of a call from the thermostat connected to the “DHW” terminals in the
manner described above. If the “DHW” zone is being used for DHW (dh=dh), the burners will immediately come on upon a call
for DHW as long as the water temperature is below the high limit setting.
Thermal purge is only invoked when a call for heat rst appears and the boiler is not already ring. For this reason, if the boiler
is already ring in response to an call for heat, and a call for heat appears at the second zone, the boiler will continue to re.
St (Thermal Purge Start Temperature) - See description for Thermal Purge Time above.
C. Using Adjustment Mode

11
TABLE 10b.6: EXAMPLES OF THERMAL PURGE OPERATION
Example
#
Call for
Heat
From
Use of
DHW Zone
Thermal Purge Settings Boiler
Temp at
Begin
Call Boiler BehaviorTime (Pt)
Start Temp
(St)
1 T-T N/A 2 min. 140F 130
Heating Circulator starts•
immediately
Burner res immediately •
2 T-T N/A 2 min. 140F 150
Heating Circulator starts•
immediately
Burner res when either:•
2 minutes have passed
OR
Temperature falls below 140
3 DHW DHW (dh=dh)2 min. 140F 150 DHW Circulator starts immediately•
Burner res immediately•
4
Heat T’stat
on DHW
terminals
Heat (dh=tt2)2 min. 140F 150
“DHW” Circulator starts•
immediately
Burner res when either:•
2 minutes have passed
OR
Temperature falls below 140
5 T-T N/A 2 min. 145F 150
Heating Circulator starts•
immediately
Burner res when either:•
2 minutes have passed
OR
Temperature falls below 145
6 T-T N/A 3 min. 140 150
Heating Circulator starts immedi-•
ately
Burner res when either:•
3 minutes have passed
OR
Temperature falls below 140
Pt (DHW Priority) - If this feature is turned on, and simultaneous calls for heat and DHW are present, the heating circulator will
be forced off for as long as it takes the boiler to satisfy the call for DHW. This feature is sometimes useful when the boiler size is
marginal for the peak DHW demand, but should be used with caution as it can result in lack of heat if the DHW call is very long,
or if there is a problem with the DHW zone which causes the DHW demand to be indenite. Figure 10b.7 describes the behavior
of both the Heating and DHW Circulators with Pt turned both ON and OFF.
dh (Use of DHW zone) - Although the second zone on the boiler is designated “DHW”, it can be used as a second heating zone by
setting dh = “tt2” instead of dh=”dh”. When the “DHW” zone is used for heating, the thermal purge function is active when this
zone calls for heat. When dh=tt2, the setting of Pt (DHW priority) is ignored.
rst (Reset) - Used to reset the boiler from a hard lockout (as an alternative to momentarily interrupting power to the control).
Pressing the up key will turn rst momentarily to on. When it goes back off (typically within one or two seconds), the control is
reset.

12
F-C (Temperature Units ) - Determines whether temperature units on the S9361A are displayed in F or C. Note that this selection
only applies to the temperature displayed on the LED shown in Figure 10b.0. Temperature units must be selected independently
on the displays of any control options plugged into Option Plugs 1 or 2.
bAc (Return to Status mode) - Exits adjustment mode. Any changes made to the parameters described above are saved, and
become effective, as soon as they are made; bAc only exits adjustment mode.
D. Sequence of Operation
(Refer to Figures 9.2 or 9.3 for Connection and Ladder diagrams)
A call for heat from the thermostat connected to the themostat leads energizes the Heating Circulator (connected to red and1)
white leads in J-box).
Depending on the boiler water temperature at the time of the call for heat, the control will do one of two things:2)
If the water temperature is below the thermal purge start temperature (• St), the control will continue the ignition se-
quence.
If the boiler water temperature is above the thermal purge start temperature, the boiler will wait until either of the follow-•
ing conditions are met before continuing the ignition sequence:
The boiler water temperature falls below the thermal purge start temperature (a) St) Factory default is 140F.
The thermal purge time elapses (b) PP). Factory default is 2 minutes.
If the ame roll-out switch, and LWCO contacts are made, the control will verify that the air pressure switch (APS) is open 3)
before starting the fan.
The control enegrgizes the fan and waits for the air pressure switch to close.4)
Once the air pressure switch closes, the control waits for a 30s “prepurge period” to pass before attempting to light the pilot. 5)
The control starts an ignition spark at the pilot and applies 24 volts across the pilot valve (terminals PV and MV/PV on the6)
gas valve).
Once the pilot is established, the pilot ame will act as a diode, converting the AC current at the electrode to a half wave DC 7)
current at the pilot’s ground strap. This DC current ows through the boiler to the ground connection on the S9361A. For
the ignition module to recognize that a pilot ame is present, the DC current owing into this terminal must be in excess of
approximately 1.0 uA.
If the pilot is not proven within 60 seconds of the beginning of the trial for ignition, the pilot valve will close and wait 5 min-8)
utes before the ignition sequence is retried.
Once the ignition module detects the presence of a pilot ame, voltage is applied across the main valve (terminals MV and 9)
MV/PV on the valve), opening the valve and establishing main ame.
If the water temperature climbs above the high limit setting during the call for heat, the burner and blower will shut down 10)
TABLE 10b.7: SUMMARY OF CIRCULATOR BEHAVIOR
Thermostat Inputs
Use of
“DHW”
Zone
Parameters Circulator Outputs
T-T “DHW”
2nd Zone
(dh)
DHW
Priority
(Pt)
Heating
(Red Circ. Lead)
“DHW”
(Blue Circ. Lead)
ON OFF DHW dh=dh ON ON OFF
OFF ON DHW dh=dh ON OFF ON
ON ON DHW dh=dh ON OFF ON
ON ON DHW dh=dh OFF ON ON
ON OFF DHW dh=dh OFF ON OFF
OFF ON DHW dh=dh OFF OFF ON
ON OFF Heat dh=tt2 ON or OFF ON OFF
OFF ON Heat dh=tt2 ON or OFF OFF ON
ON ON Heat dh=tt2 ON or OFF ON ON

13
while the Heating Circulator continues to operate. The ignition sequence will restart (from Step 3) when the water tempera-
ture falls to the high limit setting (HL) minus the high limit differential (HdF).
A call for DHW results in a sequence of operation that is identical to that described above except for omission of the thermal11)
purge function described in (2).
E. Safety Control Operation
Air Pressure Switch (APS) - The APS proves that the fan is running before allowing the igniton sequence to proceed. Failure of
this switch to close is usually the result of a problem with the vent system, such as a blockage, or a problem witgh the fan. If this
switch must be replaced, it must be replaced with an identical switch or one that is shown in Crown documentation as being a
suitable repelacement for this boiler (see Parts Section of boiler installation manual).
Flame Roll-out Switch (BWF series only) - Automatically interrupts boiler operation when ames or excessive heat are present in
vestibule. The ame roll-out switch is a single use device which must be replaced by an identical switch in order to restore normal
operation. An open ame roll-out switch is usually indicative of a plugged heat exchanger. The cause of the ame roll-out must
be found and corrected by a qualied gas service technician, and the switch replaced with an identical one, before the boiler is
returned to operation.

14
XIII Troubleshooting
A. Before Troubleshooting
The following pages contain trouble shooting tables for use in diagnosing control problems. When using these tables the
following should be kept in mind:
This information is only meant to be used by a professional heating technician as an aid in diagnosing boiler problems.1)
Where applicable, follow all precautions outlined in the Section X (Start-up and Checkout) of the boiler installation 2)
manual.
In general, these tables assume that there are no loose or miswired electrical connections. Before using these tables in-3)
spect all electrical connections on the boiler to make sure that they are tight. Also, check the wiring on the boiler against
the wiring diagram in Figures 9.2 and 9.3. Ensure that incoming 120 VAC power polarity is correct and that the boiler is
properly grounded. Further, ensure that the control power supply is 24 VAC (minimum 18 VAC to maximum 30 VAC).
All controls on the boiler are tested at least once in the manufacturing process and a defective control or component is4)
generally the least likely cause. Before replacing a component, try to rule out all other possible causes.
When checking voltage across at wiring connectors5) be careful not to insert the meter probes into the metal sockets. Do-
ing so may damage the socket, resulting in a loose connection when the harness is reconnected.
B. If Display is Blank
Check for 24 VAC on transformer secondary connections (screws to which blue and yellow leads are connected). If volt-1)
age across these screws is between 18 and 30 VAC, possible causes include:
Loose connection at either plug or transformer end of transformer harness (blue/yellow harness).•
Defective transformer harness•
Defective boiler control•
If voltage is less than 18VAC at transfer secondary, possible causes include:2)
Service switch off•
Trip 120VAC breaker•
Miswired or loose connection in 120VAC boiler circuit.•
Loose connection inside J-box between transformer primary and 120VAC line. •
Defective transformer (possibly caused by short circuit in 24VAC wiring or additional loads connected to the trans-•
former in the eld).
C. If Control Shows Err Code
Use Table 13.0 to help identify and correct the cause of the problem.
D. If Control Shows StA Code, but Other Problem Present
If no Err Code is observed (even after repeatedly pressing I to cycle through Operation Mode), use Table 13.1 to help iden-
tify and correct the cause of the problem.

15
TABLE 13.0: ERROR CODES
Error
Code Meaning Possible Cause
2Pressure Switch failed to open
Jumped air pressure switch•
Condensate in air pressure switch or switch tubing•
Defective air pressure switch•
4Low Flame Signal
Low gas pressure at gas valve inlet•
Partially plugged pilot tubing or pilot orice•
Loose connection in ignition cable or ground wiring•
Dirty pilot electrode/ground strap•
Pilot electrode porcelain cracked•
Damaged pilot hood/ assembly•
Defective control•
6Pilot Flame detected when no
ame should be present
Defective gas valve•
High gas pressure•
Defective control•
18 Internal electronics failure Possible internal problem with boiler control. Cycle power to the boiler and•
replace control if problem persists.
23 Flame sensed during 30s pre-
purge (before pilot valve opened)
Defective gas valve•
High gas pressure•
Defective control•
29 Air pressure switch failed to
close
Vent system blockage•
Vent system not constructed in accordance with installation manual (exces-•
sive length, undersized pipe, wrong terminal, etc)
Condensate or leakage in air pressure switch tubing•
Winds in excess of 40mph•
32 Boiler water temperature sensor
failure
Loose sensor connection at control•
Defective Sensor•
Defective control•
35 Duplicate Zone Error code reserved for future use
57 Grounded pilot electrode
Condensate or foreign material is shorting pilot electrode to ground.•
Ignition cable insulation is damaged and touching ground.•
Pilot is damaged•
58 AC Power Frequency Error
120VAC power supply frequency is incorrect (Should be 60Hz)•
120VAC power supply is dirty (consult electrician and/or Utility)•
Boiler water temperature sensor common (center wire) is damaged and•
shorted to ground
59 Line voltage error
(Supply voltage too high or low)
Power supply voltage is incorrect (should be 120VAC nominal)•
Defective or incorrect 24VAC transformer•
Loose 120VAC connection or 24VAC connection between transformer and•
control
60 Thermostat input higher than
threshold
External voltage is applied to thermostat connections (most common cause is•
external transformer in old thermostat wiring.
61 Line Voltage Unstable
120VAC power supply is dirty (consult electrician and/or Utility)•
Loose 120VAC connection or 24VAC connection between transformer and•
control
Large electrical loads elsewhere on the installation are switching on and off, •
causing incoming voltage to swing excessively at boiler.
63 Maximum recycles exceeded See Error Code 4 above (boiler lost proof of pilot 6 times in a row)•
64 Internal failure Improper pilot operation•
If problem persists, replace control•
89 EnviraCom communication lost Should not be observed on BWF or CWD Series Boilers.

16
TABLE 13.1: FAULTS WITHOUT ERROR CODE PRESENT
Displayed
Codes Problem Possible Cause
StA 1
tt OFF
dh OFF
Burners and
Circulator Off
Thermostat/s not calling for heat•
Loose connection in thermostat, zone valve end switch, or zone panel wiring. •
Thermostat, zone valve, or zone panel miswired•
Defective thermostat, zone valve, or zone panel•
StA 1
tt On
Burners Off
Circulator On
Boiler Warm
Boiler off on high limit (normal operation)•
Boiler off on thermal purge (normal operation - See Table 10b.6)•
tt On Heating
Circulator Off
Heating Circulator is being forced off on DHW priority (normal operation if• Pt=ON -
see Table 10b.7).
See causes for “DHW Circulator off “ below•
dh On DHW
Circulator Off
Loose connection in circulator wiring•
Defective circulator•
Circulator is running, but system problem is preventing circulation •
StA 15 Burners Off
and Fan is Off.
Limit or LWCO connected to Option Plug is open.•
No option is connected at the Option Plug and jumper plug (PN 9601830 ) is missing. •
Flame roll-out switch (FRS) open due to blocked heat exchanger. Correct problem and•
replace FRS with exact replacement (see parts list)
StA 6 No spark at
pilot
Loose connection in ignition cable or pilot ground•
Damaged electrode porcelain or ignition wire insulation (replace pilot)•
Pilot electrode or Ground strap damaged (replace pilot)•
If you cannot hear spark at all, replace control •
StA 6 Spark, but no
pilot ame
Low inlet gas pressure•
Plugged, kinked, or leaking pilot tubing•
Plugged pilot orice•
Gas line not purged of air•
Defective pilot assembly•
Defective gas valve (before replacing, conrm that there is 24VAC between PV and •
MV/PV. If there is not, control harness is loose or the control itself is defective).
Loose connection in harness between control and gas valve.•
StA 6
Pilot ame
present, but
spark does not
shut off
Low inlet gas pressure•
Partially plugged, kinked, or leaking pilot tubing•
Partially plugged pilot orice•
Loose connection in ignition cable or pilot ground•
Damaged electrode porcelain or ignition wire insulation (replace pilot)•
Pilot electrode or Ground strap damaged (replace pilot)•
Defective Control•
STA 8
Pilot ame
present, spark
off, but Main
Burner does
not light at all
Loose connection in harness between control and gas valve•
Defective gas valve (before replacing, conrm that there is 24VAC between MV and •
MV/PV. If there is not either there is a loose connection in the control harness or the
control itself is defective).
StA 10
Main burner
lights, but
shuts off
immediately
Low inlet gas pressure•
Partially plugged, kinked, or leaking pilot tubing•
Partially plugged pilot orice•
StA 10
or StA 13
No spark or
pilot
Pilot was either never established or proof of pilot was lost after it was lit. Cycle power•
to the boiler and look for symptoms above.

17
XIII PARTS
The following parts may be obtained from any Crown distributor. To nd the closest Crown distributor, consult the area Crown
representative or the factory at:
Crown Boiler Co.
Customer Service
P.O. Box 14818
Philadelphia Pa. 19134
www.crownboiler.com
Consult installation manual supplied with the boiler for a complete list of boiler parts.

18
PARTS UNIQUE TO BWF SERIES BOILERS EQUIPPED WITH S9361A CONTROL SYSTEM
DESCRIPTION QTY. OR
CROWN PN
QUANTITY PER BOILER OR CROWN PART NUMBER
BWF061 BWF095 BWF128 BWF162 BWF195 BWF229
INTEGRATED BOILER CONTROL
(INDUCED DRAFT)
(HONEYWELL S9361A2077)
3505065 1 EA 1 EA 1 EA 1 EA 1 EA 1 EA
TRANSFORMER
(HONEYWELL AT72D1006) 35-2100 1 EA 1 EA 1 EA 1 EA 1 EA 1 EA
12” SENSOR
(HONEYWELL 50001464-001/B) 350076 1 EA 1 EA 1 EA 1 EA 1 EA 1 EA
SENSOR ENCLOSURE 350078 1 EA 1 EA 1 EA 1 EA 1 EA 1 EA
SENSOR HARNESS CONNECTOR 9601875 1 EA 1 EA 1 EA 1 EA 1 EA 1 EA
SENSOR HARNESS 9601130 1 EA 1 EA 1 EA 1 EA 1 EA 1 EA
BOILER CONTROL HARNESS 9601870 1 EA 1 EA 1 EA 1 EA 1 EA 1 EA
POWER & CIRCULATOR HARNESS 1 EA 9601841 9601841 9601842 9601842 9601842 9601842
TRANSFORMER HARNESS 1 EA 9601856 9601856 9601857 9601857 9601857 9601857
FAN ADAPTOR HARNESS 9601860 1 EA 1 EA 1 EA 1 EA 1 EA 1 EA
LIMIT JUMPER HARNESS 9601830 1 EA 1 EA 1 EA 1 EA 1 EA 1 EA
INNER PANEL (KEY # 80) 1 EA 650393 650394 650395 650396 650397 650398
PARTS UNIQUE TO CWD SERIES BOILERS EQUIPPED WITH S9361A CONTROL SYSTEM
DESCRIPTION QTY. OR
CROWN PN
QUANTITY PER BOILER OR CROWN PART NUMBER
CWD060 CWD083 CWD110 CWD138 CWD165 CWD193 CWD220 CWD245
INTEGRATED BOILER
CONTROL (INDUCED DRAFT)
(HONEYWELL S9361A2077)
3505065 1 EA 1 EA 1 EA 1 EA 1 EA 1 EA 1 EA 1 EA
TRANSFORMER
(HONEYWELL AT72D1006) 35-2100 1 EA 1 EA 1 EA 1 EA 1 EA 1 EA 1 EA 1 EA
12” SENSOR
(HONEYWELL 50001464-001/B) 350076 1 EA 1 EA 1 EA 1 EA 1 EA 1 EA 1 EA 1 EA
SENSOR CLAMP
(HONEYWELL) 350077 1 EA 1 EA 1 EA 1 EA 1 EA 1 EA 1 EA 1 EA
BOILER CONTROL HARNESS 9601870 1 EA 1 EA 1 EA 1 EA 1 EA 1 EA 1 EA 1 EA
POWER & CIRC. HARNESS 1 EA 9601841 9601841 9601842 9601842 9601842 9601842 9601842 9601842
TRANSFORMER HARNESS 1 EA 9601856 9601856 9601857 9601857 9601857 9601857 9601857 9601857
FAN ADAPTOR HARNESS 9601860 1 EA 1 EA 1 EA 1 EA 1 EA 1 EA 1 EA 1 EA
LIMIT JUMPER PLUG 9601830 1 EA 1 EA 1 EA 1 EA 1 EA 1 EA 1 EA 1 EA
CONTROL PANEL (KEY #88) 620355 1 EA 1 EA 1 EA 1 EA 1 EA 1 EA 1 EA 1 EA