Cuisinart Veloce EM1000U User manual

Veloce
EM1000U

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Congratulations on your purchase of the Cuisinart Veloce Coffee Machine.
For over 30 years Cuisinart’s aim has been to produce the very finest kitchen
equipment. All Cuisinart products are engineered for exceptionally long
life, and designed to be easy to use as well as to give excellent performance
day after day.
To learn more about our products visit our website
www.cuisinart.co.uk

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CONTENTS
Important Safety Cautions..............................................5
1 Product Control Guide ...............................................9
2 Preparing the coffee machine.........................................11
2.1 Fitting the drip tray ........................................................11
2.2 Connecting the milk system .................................................11
2.3 Preparing the milk container.................................................12
2.4 Filling with water ..........................................................14
2.5 Filling the coffee bean container .............................................15
2.6 Switching on the coffee machine.............................................16
2.7 Switching off the coffee machine ............................................17
2.8 Switching off the coffee machine in an emergency ..............................17
3 Touch Screen Display ...............................................18
3.1 Main menu ...............................................................19
3.2 Drink symbols .............................................................20
3.3 Graphic symbols ...........................................................21
3.4 Settings menu.............................................................22
3.5 Setting and storing the coffee temperature ....................................23
3.6 Select heating mode .......................................................24
3.7 Display number of dispensed coffee (info menu) ................................25
3.8 Setting and storing the shut-off time .........................................26
3.9 Setting the water tank illumination ...........................................27
3.10 Determining the water hardness.............................................28
3.11 Setting and saving the water hardness level ...................................28
3.12 Resetting the coffee machine to the factory settings ...........................29
4 Making Drinks ....................................................30
4.1 Setting the grinding fineness ................................................30
4.2 Required user actions.......................................................31
4.3 Making Americano and Espresso..............................................32
4.4 Making a carafe of coffee ...................................................34
4.5 Preparing hot water ........................................................36
4.6 Preparing latte, cappuccino and hot milk ......................................38
4.7 Milk system cleaning .......................................................41

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4.8 Using to pre-ground coffee ..................................................43
5 Amending pre-set functions ..........................................45
5.1 Changing and saving the default settings and using the 4 person memory ..........45
6 Cleaning and maintenance ...........................................46
6.1 Safety Cautions............................................................46
6.2 Cleaning the main unit .....................................................46
6.3 Automatic rinse cycle.......................................................47
6.4 Milk system cleaning program ...............................................47
6.5 Emptying the waste container ...............................................50
6.6 Removing and cleaning the coffee dispensing unit ..............................51
6.7 Cleaning the hose distribution system .........................................52
6.8 Installing the coffee dispensing unit ..........................................53
6.9 Cleaning the brewing unit...................................................54
6.10 Running the cleaning program ..............................................57
6.11 Running the descaling program .............................................58
6.12 Cleaning the nozzle of the milk frother.......................................61
7 Troubleshooting ...................................................64
7.1 Safety cautions............................................................64
7.2 Coffee machine message, possible cause and remedies ...........................65
7.3 Problems, possible causes and remedies .......................................68
7.4 Proper packing of the coffee unit.............................................71
8 Storage .........................................................71
9 Appendix ........................................................72
9.1 Technical Data ............................................................72
10 UK Guarantee ....................................................73
11 UK After Sales Service .............................................74

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Carefully read all the instructions before using the appliance and keep in a
safe place for future reference.
Always follow these safety cautions when using this appliance to avoid
personal injury or damage to the appliance. This appliance should be used
only as described within this instruction book.
Important Safeguards
nDANGER
Beware of hot water/steam spurting out of the Coffee dispenser during
operation, when making a drink with milk stand back from the unit as there
will be an initial burst of hot milk and steam.
nCAUTION
Use extra care when working with hot liquids to avoid injury from overflowing,
steaming and splattering.
Dispensed drinks and escaping steam are very hot.
Parts of the coffee machine can become very hot during operation. Scalding
may occur if the bean hopper lid is removed during brew cycles.
nTHIS IS AN ATTENDED APPLIANCE. Do not leave unattended during use, unplug
after each use.
nThis appliance is not intended for use by persons with reduced physical, sensory
or mental capabilities, or lack of experience and knowledge, unless they have
been given supervision or instruction concerning use of the appliance by a
person responsible for their safety.
nChildren should always be supervised to ensure that they do not play with this
appliance.
nNot for use by children. Keep the appliance and its supply cord out of reach of
children during and after use.
nThis appliance is for indoor, domestic use only. It is not intended to be used in
applications such as: staff kitchen areas in shops, offices and other working
environments; farm houses; by customers in hotels, motels and other residential
type environments; bed and breakfast type establishments.
nDo not use the appliance if the supply cord is damaged. In the event of supply
cord damage, discontinue use immediately. If the supply cord is damaged it
must be replaced by the manufacturer. Return the appliance to the Customer
Care Centre (refer to ‘UK After Sales Service’ section for further information).
No repair must be attempted by the consumer.
Important Safety Cautions

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Electrical Safety
nAlways ensure the voltage to be used corresponds with the voltage on the
appliance.
nThe appliance is not intended to be operated by means of external timer
or separate remote control system.
nThe coffee-maker shall not be placed in a cabinet when in use.
nNever pull the plug out of the mains socket by the supply cord.
nAlways ensure that your hands are dry before touching the supply cord or
removing the plug from the mains socket.
nDo not wrap the supply cord around the main body of the appliance during
or after use.
nDisconnect the appliance from the mains outlet under the following
conditions:
- Before the water tank is filled with water.
- Before removing any parts from the appliance or refitting any parts
on the appliance.
- Before cleaning or maintenance.
- When the appliance is not working correctly.
- After using the appliance.
- When not in use or unattended.
General Safety
nEnsure all packaging materials and any promotional labels or stickers are
removed from the coffee machine before first use.
nNever leave the appliance unattended when switched on or plugged in.
nAlways inspect the appliance and accessories before use for noticeable
signs of damage. Do not use if damaged, or if the appliance has been
dropped. In the event of damage, or if the appliance develops a fault,
contact the Cuisinart Customer Care Line (refer to “UK After Sales Service
section” for further information).
nDo not use the appliance for anything other than its intended use. This
appliance should be used only for preparations of drinks as described
within the instructions for use that accompany it.
nDo not use accessories or attachments with this appliance other than
those recommended by Cuisinart.
nAlways use the appliance on a dry, level surface. When lifting the unit
ensure you fully support it from underneath. To avoid personal injury or

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damage to the appliance do not grasp the unit by the drinks dispenser.
nOnly operate the appliance when the waste container, drip tray and cup
grate are fitted.
nAvoid contact with moving parts such as the grinder.
nProtect the coffee machine against the effects of weather such as frost
and direct sunlight.
nIn order to assume a fault free operation, the ambient temperature should
be between 8 c°℃and 40 c°.
nNOTE: When the appliance has cooled under 0 c°℃ the appliance temperature
must reach an area within the ambient before switching on the appliance
once again.
nAlways fill the water reservoir first, then plug the supply cord into the
wall.
nNever use the appliance without water in it.
nOnly use fresh cold water in the water reservoir, do not use any other
liquid or add any other ingredients.
nDo not fill the water tank above the maximum mark (1.25 litres).
nDo not use any coffee beans treated with additives or caramelised coffee
beans.
nDo not leave the supply cord hanging over the edge of a kitchen table or
worktop.
nDo not allow the supply cord to come into contact with sources of heat.
nDo not place the appliance on or near a hot gas or electric burner or place
in a heated oven.
nPeriodically check all parts before use. If any part is damaged DO NOT USE.
nTo avoid injury or possible fire, do not cover the appliance when in use.
nTo protect against fire, electric shock or personal injury, do not immerse the
cord, plug or appliance in water or other liquids or place in a dishwasher.
nDo not clean the coffee machine or accessories in a dishwasher.
nAvoid direct contact with the skin when the appliance is conducting a hot
rinse, cleaning cycle and descaling cycle.
nDo not touch the coffee nozzles as they may be hot.
nAllow to cool before putting on or taking off parts and before cleaning
the appliance.
nAlways switch the appliance off and then remove the plug from the power
outlet when the appliance is not being used and before cleaning.

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WARNING: Polythene bags over the product or packaging may be
dangerous. To avoid danger of suffocation, keep away from babies
and children. These bags are not toys.
This product complies fully with all appropriate EU and UK legislation
and the standards relevant to this type and class of appliance. We are an
ISO9001:2015 certified company that continually evaluates our Quality
Management System performance. If you have any queries regarding product
safety and compliance, please contact our Customer Services Department
(see “U.K. After Sales Service” section).
Disposing of electrical and electronic appliances at the end-of-life
In everyone’s interests and to actively participate in the collective effort
to protect the environment:
• Do not discard your products with the household waste.
• Use return and collection systems available in your area.
Some materials may be recycled or reused.

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1) ON/OFF button
2) Multifunction display with
touch operation
3) Height-adjustable dispenser
with integrated milk outlet
4) Coffee spout
5) Waste container (Grounds
container)
6) Water tank
7) Removable drip tray with
stainless steel grid
8) Built in cleaning and
maintenance guide
(remove drip tray to access)
9) Ground coffee chamber for
previously ground coffee
10) Coffee bean hopper /
container
11) Lever for setting the
grinding fineness
12) Cover for bean container
13) Milk tube
14) Brewing unit
15) Milk frother and nozzle
1. Product Control Guide

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16) Case lid
17) Milk container
18) Milk tube guide
19) Case
20) Freezer pack
21) Descaling solution
22) Milk cleaning solution
23) 2 x cleaning tablets
24) PH strip
25) Measuring spoon with
cleaning brush and tool
function
24 25

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Remove any outer packaging from the unit and accessories.
2.1 Fitting the drip tray
2.2 Connecting the milk system
The milk system must be connected in order to dispense drinks with milk/frothed milk (latte and
cappuccino). Proceed as follows:
Open the door of the coffee dispensing unit by pulling it towards you on the left side.
Before opening or closing the door, always push the drink dispenser into the upper position,
otherwise the milk tube on the inside could become trapped.
Insert the straight cut end of the milk tube into the top left opening of the milk frother (step
1), then press the milk tube into the guides (steps 2 and 3).
Close the door. It should click firmly into place.
NOTE
Milk is a sensitive foodstuff. Always pay attention to cleanliness when dealing with
milk. Open milk containers with clean hands and tools to prevent germs from getting
into the milk.
Remove the protective plastic film from the metal grille
and fit the grille to the drip tray. Position the drip tray
centrally in front of the appliance, then push it gently
against the machine until it clicks into place.
2. Preparing the coffee machine

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2.3 Preparing the milk container
Wash the milk container and milk container lid before using the product for the first
time or when you have not used it for a while.
Please remove the protection seals from the product before use.
Preparing the Cool Pack
1. Remove the cap and rubber stopper of the cool pack.
2. Fill the cool pack with water and seal with the rubber stopper.
Then close the cap.
3. Freeze the cool pack in the freezer.
NOTE
• The cool pack has a small amount of salt inside. This has a positive effect on the cooling
time.
• Do not overfill the cool pack with water to avoid bursting on freezing.
• The frozen cool pack lasts for approximately 2 hours when used with the milk container
in the case.
Milk container
Packing
Milk container lid
Milk Maximum Line
(Approx. 650 ml /
22.9 oz)
Milk container
handle
Cool pack
Case lid
Insulation
pad
Case
Milk tube guide
Cap
Rubber stopper

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How to use
1. Place the case to the left side of the coffee machine.
2. Place the frozen cool pack onto the hook.
3.
Open the milk container lid and fill with milk up to the line.
NOTE
• If milk is filled higher than the line, it may cause a continuous drip of milk from the coffee
machine spouts. In that case, pull up the dispenser to the highest position. If it does not
stop, pull the tube out from the milk container and re-insert.
4. Close the milk container lid firmly and place it in the case.
• Make sure the handle of the milk container is held down toward the rear side.
• If milk is spilled inside the case, clean immediately, the insulation pads are removable.
• When placing the milk container in the case, the milk container should be at the front
with the cool pack at the back.
5. Insert the split end of the milk tube into the opening on the milk container lid
until it reaches the bottom of the milk container.
6. Close the milk case lid and position beside the coffee machine.
NOTE
• When milk is left in the milk container, remove the milk container from its case using the
handle and place in the refrigerator. Pull the handle down so that the plug on the handle
fits into the hole on the lid, sealing the milk.
Push up
here to
open

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2.4 Filling with water
CAUTION
Milk, mineral water or other liquids can damage the water tank or the coffee machine.
Only fill the water tank with fresh, cold water.
Observe the maximum filling level of 1.25 litres.
During initial startup (or when the water tank was previously emptied completely),
water intake can be slowed down. In this case, it is helpful to switch the device off
and on again.
To fill the water tank, proceed as follows:
Push the coffee dispensing unit (3) into the uppermost position.
Remove the water tank (6) from the appliance.
Fill the water tank with fresh water up to its maximum fill level.
Replace the water tank. Push it until it snaps in.
NOTE
If the following warning appears on the display, the water tank must be topped up
before the next drink is dispensed. Otherwise further function is not possible:
Before inserting the water tank, make sure that it is dry on the outside. Wipe the water
tank shaft dry also before inserting the water tank.

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2.5 Filling the coffee bean container
NOTE
Every coffee machine is thoroughly checked before delivery.
Therefore, there may be residual ground coffee in the grinder.
Your coffee machine is definitely new.
CAUTION
Damage to the grinding mechanism!
Make sure that no foreign objects such as stones get into the coffee bean container.
Damage caused by foreign objects in the grinder is excluded from the guarantee.
Fill the coffee bean container only with pure coffee beans without sugar coatings or
aromatised constituents.
To fill the coffee bean container (10), proceed as follows:
Open the lid of the coffee container.
Fill the container with fresh coffee beans.
Then close the container again.
NOTE
If the following indication appears on the display, the bean container needs refilling. If
the bean container is not sufficiently full further function is not possible.
If this button is pressed, the process is continued.
If this button is pressed, the display changes back to the main menu.

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2.6 Switching on the coffee machine
NOTE
Before switching on, always check that the water tank and the coffee bean container
are full. Every time the coffee machine is switched on or off, it requires water for the
automatic rinsing cycle.
Do not leave the coffee machine unsupervised during operation.
Switch on the device by pressing the ON/OFF button (1) and holding it down briefly.
During the heating procedure (approx. 30 seconds) the following display flashes:
When the operating temperature has been reached, the coffee machine automatically
performs a rinse. The water flows into the drip tray.
The rinse is shown on the display:
When the rinse is completed, the coffee machine is ready for operation.
The selection menu as previously set then appears on the display.
or

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2.7 Switching off the coffee machine
Press the ON/OFF button to switch off the coffee machine. It will then perform a
rinsing cycle (if a drink was prepared before).
The following appears on the display:
NOTE
If you have also prepared a drink with milk/milk froth, the coffee machine will prompt
you to also clean the milk system after rinsing. Details for this can be found in section
6.4 Milk system cleaning program. Milk system cleaning should be carried out
otherwise time-consuming cleaning of the milk frother will become necessary (see
section 6.12 Cleaning the milk frother nozzle).
If the water tank is empty or the required milk system cleaning was not performed, the
shut-off process will be delayed automatically for 15 minutes.
The coffee machine subsequently prompts you to empty the waste container (5).
The following appears on the display for 15 seconds (see also section 6.5 Emptying
the waste container):
ATTENTION
Empty the waste container immediately after each use to prevent mould from building
up.
The coffee machine automatically switches itself off after 15 seconds.
2.8 Switching off the coffee machine in an emergency
In the event of an emergency, you can switch off the coffee machine at any time during
operation by pressing the ON/OFF button 2 times.
Exception: during the rinsing procedure.

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COFFEE MACHINE/OPERATING ELEMENTS
Symbols
Product
selection
Americano Espresso Cappuccino
Latte Hot milk/
Frothed milk Hot water
Carafe of coffee ‘
(via coffee
preparation menu)
Free storage
space (M1 - 4)
Allocated storage
space M1 - 4;
view saved settings
Operating
elements
Select drink left Select
drink right
Save as basic
setting
Prepare 1 cup Prepare 2 cups Prepare carafe
Change ground
coffee quantity
Heating up
(only
information)
Select pre-ground
coffee
Increase quantity Reduce
quantity Current quantity
Confirm selection STOP Cancel
process
Back one menu
level
Settings
menu
View settings
menu
Drink
temperature
Ecomode Heating
system
Information Shut-off time Water tank
illumination
Water hardness Default set-
tings
Start milk cleaning
system
Run cleaning
program
Start descaling
program
Back one menu
level
+
-
OK
STOP
M1
M1
120
ml
3 Touch screen display

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Touch Screen Display
The coffee machine is operated via the pressure-sensitive display. The corresponding function is
triggered by pressing the graphical symbols on the display with the finger.
ATTENTION
It is possible to damage the pressure-sensitive surface of the display!
Do not touch the display with sharp-edged objects.
Ensure your fingers are completely dry.
NOTE
Some functions are only triggered when the graphical symbol is pressed for a longer
period of time (3 sec.).
3.1 Main menu
In the main menu, the coffee machine uses either a tray or matrix representation.
You can switch to any representation at any time. In tray representation, the main menu
is arranged as follows:
1 Switches to matrix representation 5 Memory locations 1 - 4
2 Drink tray 6 Move selection left
3 Move selection right 7 Currently selected drink
4 View settings menu 8 Operating with Pre ground coffee
(highlighted blue if selected)

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In matrix representation, the main menu is arranged as follows:
1 Switches to tray representation 3 View settings menu
2Operating with pre ground coffee
(highlighted blue if selected) 4 Memory locations 1 - 4
NOTE
The previously-selected display type remains after switching off the coffee machine.
3.2 Drink symbols
The drink symbols used in the menus have the following meaning:
Americano Espresso
Cappuccino Latte
Hot milk,
Frothed milk Hot water