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  9. Dakota Computer Solutions ULTRAVIEW PRO - User manual

Dakota Computer Solutions ULTRAVIEW PRO - User manual

ULTRAVIEW PRO™
INSTALLATION AND
OPERATION MANUAL
1579 Lexington Road Green Oaks, IL 60048
Phone: (847)-816-1337 Internet: WWW.DAKOTA-US.COM
LIMITED WARRANTY
Dakota Computer Solutions warrants the UltraViewPro™ to be in good working order for one
year from the date of purchase from Dakota or an authorized dealer. Should this product fail to
be in good working order at any time during this one year warranty period, Dakota
will, at its option, repair or replace the Unit as set forth below. Repair parts and replacement
units will be either reconditioned or new. All replaced parts become the property of Dakota
Computer Solutions.This limited warranty does not include service to repair damage to the Unit
resulting from accident, disaster, abuse, or unauthorized modification of the Unit, including
static discharge and power surges.
imited Warranty service may be obtained by delivering this unit during the one year warranty
period to Dakota or an authorized repair center providing a proof of purchase date. If this
Unit is delivered by mail, you agree to insure the Unit or assume the risk of loss or damage in
transit, to prepay shipping charges to the warranty service location, and to use the original shipping
container or its equivalent. You must call for a return authorization number first. Under no
circumstances will a unit be accepted without a return authorization number. Contact an authorized
repair center or Dakota Computer Solutions for further information.
A EXPRESS AND IMP IED WARRANTIES FOR THIS PRODUCT INC UDING THE
WARRANTIES OF MERCHANTABI ITY AND FITNESS FOR A PARTICU AR PURPOSE, ARE
IMITED IN DURATION TO A PERIOD OF ONE YEAR FROM THE DATE OF PURCHASE, AND
NO WARRANTIES, WHETHER EXPRESS OR IMP IED, WI APP Y AFTER THIS PERIOD.
SOME STATES DO NOT A OW IMITATIONS ON HOW ONG AN IMP IED WARRANTY
ASTS, SO THE ABOVE IMITATION MAY NOT APP Y TO YOU.
IF THIS PRODUCT IS NOT IN GOOD WORKING ORDER AS WARRANTIED ABOVE, YOUR
SO E REMEDY
WI DAKOTA COM UTER SOLUTIONS BE IAB E TO YOU FOR ANY DAMAGES INC UDING ANY OST
SHA BE REP ACEMENT OR REPAIR AS PROVIDED ABOVE. IN NO EVENT
PROFITS, OST SAVINGS OR OTHER INCIDENTA OR CONSEQUENTIA DAMAGES
ARISING OUT OF THE USE OF OR THE INABI ITY TO USE SUCH PRODUCT, EVEN IF DAKOTA
COM UTER SOLUTIONS OR AN AUTHORIZED DEA ER HAS BEEN ADVISED OF THE POSSIBI ITY
OF SUCH DAMAGES, OR FOR ANY C AIM BY ANY OTHER PARTY.
SOME STATES DO NOT A OW THE EXC USION OR IMITATION OF INCIDENTA OR
CONSEQUENTIA DAMAGES FOR CONSUMER PRODUCTS, SO THE ABOVE MAY NOT
APP Y TO YOU. THIS WARRANTY GIVES YOU SPECIFIC EGA RIGHTS AND YOU MAY
A SO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.
NOTE: This equipment has been tested and found to comply with the limits for a Class A dig-
ital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide rea-
sonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense.
© Copyright Dakota Computer Solutions 2001. All rights reserved.
No part of this manual may be reproduced, stored in a retrieval system, or transcribed in any
form or any means, electronic or mechanical, including photocopying and recording, without
the prior written permission of Dakota Computer Solutions.
IBM ®, AT, and PS/2 are trademarks of International Business Machines Corp.
Microsoft ® and Microsoft Windows™ are registered trademarks of Microsoft Corp.
Apple, Macintosh, and ADB are trademarks of Apple Computer, Inc.
Sun is a registered trademark of Sun MicroSystems Inc.
Printed in the United States of America nRevision 1.1
TABLE OF CONTENTS
INTRODUCTION .................................1
Features .....................................1
GETTING STARTED ...............................2
Package contents ................................2
Cable requirements................................2
ocating the unit .................................2
Selecting a monitor ................................3
Selecting a keyboard and mouse.........................3
U TRAVIEW PRO HARDWARE .........................4
The front panel ..................................4
The rear panel ..................................5
CAB E CONNECTION DIAGRAM ........................6
QUICK INSTA .................................7
Step 1. Connect the keyboard, monitor, and mouse...............7
Step 2. Connect power to the unit ........................7
Step 3. earn some UltraView Pro keyboard commands ............7
Step 4. Configure your computers ........................8
Step 5. Connect your computers ........................8
Step 6. Configure other desired functions ....................9
U TRAVIEW PRO EXPANSION ........................10
Expansion cable requirements .........................11
Slave unit installation ..............................11
CONFIGURATION VIA ON-SCREEN DISP AY ................12
Navigating the configuration pages .......................12
Saving changes made with on-screen display .................13
Configure system page .............................13
Configure system: Keyboard ..........................14
Configure system: Mouse ...........................14
Configure system: Maximum computers ....................15
Configure system: Expansion units .......................15
Configure system: Expansion width.......................16
Configure system: Scan time ..........................16
Configure system: Scan mode .........................17
Configure system: Power on scan .......................17
Configure system: Typematic rate .......................17
Configure system: Typematic delay ......................18
Configure computers page ...........................18
Navigating the configure computers page ...................19
Configure computers: Computer name .....................19
Configure computers: Computer keyboard ...................20
Configure computers: Computer mouse ....................21
Configure overlay page .............................22
Miscellaneous: color scheme ..........................22
Miscellaneous: resolution ............................22
Miscellaneous: Screen saver ..........................23
Miscellaneous: Screen saver time .......................23
Computer select window: ackground color/Text color .............24
Computer select window: Position .......................24
Computer label: ackground color/text color ..................24
Computer label: Position ............................25
Computer label: Show computer number ....................25
Computer label: fadeout.............................25
Computer label: font...............................26
Configure security ................................26
Configuration password .............................27
Access password ................................27
ocking the keyboard ..............................27
Access time ...................................27
Resetting the passwords ............................27
OPERATION: COMPUTER SE ECT WINDOW ...............28
OPERATION: KEYBOARD COMMANDS ...................29
Switching to a computer ............................29
Going to the next or previous computer.....................29
Scan mode commands .............................30
Display label command .............................30
Null command ..................................30
Reset computer mouse command .......................30
Reset command.................................30
Screen saver time command ..........................31
ID command...................................31
Mode command .................................31
Set resolution command ............................32
ogout command ................................33
PC to Sun stop/ 1 Key emulation command ..................33
Keep command .................................33
VIDEO DISTANCE CAPABI ITIES .......................34
Video distance capability ............................34
MISCE ANEOUS ...............................35
Keyboard mapping ...............................35
Power interruption to the UltraView Pro.....................35
Using the RS232 port ..............................36
Rackmount kit ..................................36
Adding cards to an UltraView Pro C chassis ..................36
UPGRADING THE F ASH MEMORY .....................37
KEYBOARD COMMAND SUMMARY......................39
KEYBOARD COMMAND TIPS .........................40
TROUB ESHOOTING .............................41
SERVICE INFORMATION ...........................43
Maintenance and repair .............................43
Power on diagnostics ..............................43
Reset to factory default .............................43
Appendix A. CPU/KVM pinout specification .................44
Appendix B. RS232 pinout specifications ..................45
Appendix C. General specifications .....................45
Appendix D. Factory default settings .....................46
Appendix E. Cables and rack mounts ....................47
INTRODUCTION
UltraView Pro™ represents the latest state-of-the-art technology in key-
board-monitor-mouse switching. It features an on-screen display for con-
figuration and switching computers.
The UltraView Pro part number is Uxy-zUB
where x is the platform support either E or P
E For PC, Sun, Apple, and Unix computers
P For PC and Unix computers
where y is the chassis size either M (mini), (low), or C (high)
M 8.9" wide x 4.85" deep x 1.75" high 2 or 4 ports
B 16.7" wide x 4.85" deep x 1.75" high 4 or 8 ports
C 16.7" wide x 4.85" deep x 3.50" high 4, 8, 12, or 16 ports
where z is the number of ports present either 2, 4, 8, 12, or 16
Features
nAccess up to 256 computers with one keyboard, monitor, and mouse
nCompatible with PC, Apple, Sun, and Unix workstations, keyboards, mice,
and monitors
nUnix workstations supported include IBM RS/6000, SGI, HP, DEC and any
other which use a PC style keyboard
nOn-screen display for easy configuration and computer switching
nView name of computer on screen with adjustable font, color, and position
nChoose computer from window with adjustable color and position
nMicroprocessor controlled keyboard and mouse emulation
nSaves energy to assist in latest energy saving programs
nAvailable in 2, 4, 8, 12, or 16 port models
nSelect computer from keyboard command, on-screen display window, front
panel, or RS232 port
nSupports all PC, Macintosh, and Sun video types including sync-on-green
nVideo resolution supports up to 1600 x 1280 non-interlaced video
nSupports all modes of PC, PS/2, AT, Apple, Sun, and Unix keyboards
nMouse can be PS/2, Serial, Apple ADB, or Sun
nFront panel EDs show selected computer and its power-on state
nRemembers and restores Num ock, Caps ock, Scroll ock, and keyboard
mode of each computer when switching
nScreen saver function turns on four possible screen savers after 1–999 sec-
onds of inactivity
nScan function sequences among computers at a rate of 1–999 seconds
nProgrammable keyboard typematic rate and delay for PCs
nSave all programmable settings in flash memory
nFlash memory allows updating firmware through serial port
n19", 23", and 24" rack mount kits available
1U TRAVIEW PRO INSTA ATION AND OPERATION MANUA
GETTING STARTED
To acquaint you with your UltraView Pro unit, this manual first describes
UltraView Pro’s front and rear panels. Installation and operation instruc-
tions begin with the Cable Connection Diagram on page 6. This
easy-to-understand diagram illustrates how to connect UltraView Pro to
your computers, monitor, keyboard, and mouse. Information for setting up
an UltraView Pro expansion system is given in the UltraView Pro expan-
sion section starting on page 10. Also see the Keyboard command sum-
mary on page 39.
Package contents
Your UltraView Pro package includes the UltraView Pro unit, an RJ to DB9
serial cable for firmware upload and diagnostics, an optional power trans-
former (with M-chassis 2 and 4 port units only), a line cord, your warranty
registration card, and this manual.
Ca le requirements
UltraView Pro connects to each computer with a CPU cable and to the Key-
board, Video monitor, and Mouse with a KVM cable. These cables are
most commonly purchased with the UltraView Pro and will provide quick
and trouble-free operation. Appendix E lists the most common cables.
To add more computers to a fully populated unit, you must connect slave
units to the master UltraView Pro. To do this you need a switch-to-switch
cable for each slave unit. By connecting 16 units each with 16 ports you can
expand up to 256 computers.
Most installations use cable no longer than 20 feet in length. Cable length
will affect the quality of the video, depending upon which resolution you will
be using. You can improve the video resolution and distance by ordering
coax cables, see Appendix E and Table 6 Video Distance Capability. Coax
cables are available in lengths up to 100 feet. To go longer distance call
sales or technical support about twisted pair CAT5 or fiber optic extenders.
Locating the unit
The UltraView Pro unit is best located as close to the computers as possi-
ble. This will reduce the length of the computer cables and provide a more
cost-effective and neater installation. Some installations use a rack in
which to mount the computers, some use shelves, and others may use a
free-standing arrangement. Quite often UltraView Pro will be mounted in a
rack with the optional rackmount kit, see page 36. Many customers will pur-
chase a longer KVM cable and put the monitor, keyboard, and mouse on a
desk leaving the UltraView Pro near the computers.
2U TRAVIEW PRO INSTA ATION AND OPERATION MANUA
Selecting a monitor
Sharing a monitor between dissimilar systems requires a monitor which
can sync to all of the computer’s video. It is recommended to get a high
quality multiple scan rate monitor capable of syncing to 1280 by 1024 at 75
Hz. for maximum compatibility. Certain computers, such as Sun comput-
ers, may also only generate composite sync. If using such a computer, your
monitor should be capable of using composite sync.
The UltraView Pro's on-screen display automatically recognizes when hor-
izontal and vertical sync (PC), composite sync (Sun), sync on green
(workstations), or no video is present. It will automatically sync to or gener-
ate sync for perfect synchronization among the UtraView Pro, your com-
puter, and display.
Selecting a key oard and mouse
If the unit you have is the PC model, then you must use a PC keyboard and
a PS/2 mouse or a serial mouse. The unit will convert from the PS/2 mouse
to a computer configured to use a serial mouse, but it will not convert from a
serial mouse to a PS/2 mouse. It is usually recommended to use a PS/2
mouse for best results including smoothness of mouse movement. Really
the only case where you should use a serial mouse is when all your com-
puters are serial.
If the unit you have is a multi-platform model, then you should not use a
keyboard and mouse which has less capabilities then all the computers re-
quire.
If you use Apple computers only, then it is fine to use an Apple keyboard
and mouse. It is not recommended to use the Apple keyboard for PC and
Sun computer access because the Apple mouse has only one button.
If you use PC computers and Sun computers, then it is usually recom-
mended to use a Sun keyboard. The PC keyboard is missing the 10 keys
on the left hand side of the Sun keyboard. If you need to use these keys for
Sun computer access, then use a Sun keyboard. The most commonly used
of these 10 keys is the stop or 1 key. This key can be generated from a PC
keyboard with the control-pause command, so if you need this key only,
then its fine to use a PC keyboard and PS/2 mouse. Also the Sun mouse
when used with PCs does not have as a good a response as a PS/2 mouse.
3U TRAVIEW PRO INSTA ATION AND OPERATION MANUA
ULTRAVIEW PRO HARDWARE
The front panel
The UltraView Pro front panel has a power ED, up to 32 EDs, two
push-button switches, and an on/off switch with the 2 and 4 port M-chassis.
To familiarize yourself with UltraView Pro’s controls and indicators, review
the illustration and descriptions given below. The units shown below are
the M chassis which can have 2 or 4 ports, the B chassis which can have 4
ports or 8 ports, and the C chassis which can have 4, 8, 12, or 16 ports.
Table 1. The front panel
POWER Power LED (GREEN): When lit indicates that unit is powered on.
ON/OFF ON/OFF Switch: For the M chassis only, this is the power switch for the unit. Press it once to
turn the power on. Press it again to turn the power off. On the B and C chassis, the power
switch is on the rear panel.
LEDs Indicator LEDs: Numbered pairs of EDs indicate status of computers connected to corre-
sponding numbered connectors on rear panel.
Select (red) When lit shows which computer or expansion unit you have se-
lected for access.
Power (green) When lit indicates which computer is powered on or that expansion
unit is attached and powered on.
+ and –
switches
Computer selection switches: Changes currently selected computer from the front panel.
The + switch is used to select a numerically higher computer. The – switch is used to select a
numerically lower computer. They wrap around as determined by the maximum port setting,
i.e. pushing plus when connected to max port takes you to port 1 and pushing minus when
connected to port 1 takes you to max port. Also used for reloading flash memory, resetting to
factory default, and diagnostics.
4U TRAVIEW PRO INSTA ATION AND OPERATION MANUA
P
ro
PROFESSIONAL KVM SWITCH WITH ON-SCREEN DISPLAY
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
POWER
P
ro
PROFESSIONAL KVM SWITCH WITH ON-SCREEN DISPLAY
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
3421
7865
POWER
PROFESSIONAL KVM SWITCH WIT H ON-SCREEN DISPLAY
P
ro
SELECT POWER SELECT POWER SELECT POWER SELECT POWER
POWER
3421
ON/OFF
15 161413
11 12109
7865
3421
Figure 1. The UltraView Pro front panels
The rear panel
All cables are connected at the UltraView Pro’s rear panel as shown below.
The units shown below are the M chassis which can have 2 or 4 ports, the B
chassis which can have 4 ports or 8 ports, and the C chassis which can
have 4, 8, 12, or 16 ports. The M chassis uses a universal external
auto-switching power supply. The B and the C chassis have internal
auto-switching power supplies. These supplies work with all international
voltages.
Table 2. The rear panel
Panel La el Connector Description
NONE IEC320 This is for the B and C chassis only. This is the power receptacle
and switch. Connect a standard line cord for your country to this
receptacle. A US line cord is included in all US models.
1-16 DB25 Female Computers are connected at these connectors using CPU ca-
bles. The cables have a DB25 male at one end and appropriate
connectors at the other end, depending upon your video, key-
board and mouse type. You must have a cable for each com-
puter you plan to connect.*
MONITOR/
KEYBOARD/
MOUSE
DB25 Female The video monitor, keyboard, and mouse are connected at this
connector using a KVM cable. The cable has a DB25 male at one
end and appropriate connectors at the other end, depending upon
your video, keyboard, and mouse type. Only one KVM cable is
needed.*
RS232 RJ-11 Jack RS232 serial port for connecting a computer or terminal from
which switching commands can be sent to switch computers.
UltraView Pro firmware upgrades and diagnostics are also ac-
cessed through this port.
POWER DIN 5 female This is for the M chassis only. A power transformer included in
your package connects here. Connect a standard line cord for
your country to the power transformer. A US line cord is included
in all US models.
*See Appendix E for further cable information.
5U TRAVIEW PRO INSTA ATION AND OPERATION MANUA
MONITOR/KEYBOARD/MOUSE
RS232
2
6
10
14
1
5
9
13
4
8
12
16
3
7
11
15
MADE IN USA
IO
RS232
2
6
1
5
4
8
3
7
MADE IN USA
MONITOR/KEYBOARD/MOUSE
IO
MADE IN USA
POWER
17VAC CT
RS232
2
6
1
5
MONITOR/KEYBOARD/MOUSE
Figure 2. The UltraView Pro rear panels
CABLE CONNECTION DIAGRAM
The following diagram offers a basic example of how to connect your com-
puters, keyboard, monitor, and mouse to the UltraView Pro unit. If using
other than PCs and PS/2 mice, then you must configure the keyboard and
mouse type from the configuration menu. There are several types of cables
available. The most common are shown below.
6U TRAVIEW PRO INSTA ATION AND OPERATION MANUA
Computer 1 Computer 2
6
4
85
3
7
Cables available for
RS6000, SGI, RGB,
and others.
All cables can go
up to 100 feet
with coax extensions.
Call for applications
using twisted pair
CAT5 or fiber.
Typical Apple cable
Typical Sun cable
Also available with HD15 VGA connector
CPU cable
PS/2 keyboard
PS/2 mouse
CPU cable
AT keyboard
Serial mouse
KVM cable
RS232
2
6
1
5
4
8
3
7
MADE IN USA
MONITOR/KEYBOARD/MOUSE
IO
Figure 3. Typical installation diagram
QUICK INSTALL
This section explains how to connect and initially configure the UltraView
Pro, also please see the Cable connection Diagram on page 6. If you are
connecting two UltraView Pro units together, please refer to the UltraView
Pro expansion section on page 10 prior to beginning installation.
Step 1. Connect the key oard, monitor, and mouse
The KVM cable connects your Keyboard, Video monitor, and Mouse de-
vices to the UltraView Pro. Various styles of connectors are used by these
devices, so you should have the correct KVM cable to match your device's
connectors.
1.1 Plug the KVM cable’s monitor, keyboard, and mouse connectors into
your device's corresponding connectors.
1.2 Plug the DB-25 male connector of the KVM cable into the connector
labeled “Monitor/Keyboard/Mouse” on the UltraView Pro rear panel.
Step 2. Connect power to the unit
2.1 Plug the line cord and power transformer (if present) into the power
plug located on the back of the UltraView Pro unit. Plug the line cord
into a power strip or wall outlet.
2.2 Turn the UltraView Pro on from its power switch. The green POWER
ED should turn on and power on diagnostic messages (see page
43) should be seen on the monitor. You may not see them if your
monitor is slow to acquire sync. After a few seconds the red SE ECT
1 ED should turn on and you should see a label in the lower left cor-
ner showing “Computer 1". It will disappear in 5 seconds.
Step 3. Learn some UltraView Pro key oard commands
All UltraView Pro keyboard commands begin by pressing and releasing the
left CTR key §then followed by some other keys. It is important to note
that you must release the CTR key before pressing another key. Also the
command keys are time guarded, and won't work if you wait more than two
seconds between keys. Don't use the numeric keypad for entry of num-
bers. Please refer to the keyboard command tips on page 40.Some of the
most useful commands are:
§ Access the configuration menu, see page 12
§° Access the computer select window, see page 28
§1 Switch to port 1 (maximum ports=9orless), see page 29
§01 Switch to port 1 (maximum ports = 10 or more), see page 29
7U TRAVIEW PRO INSTA ATION AND OPERATION MANUA
Step 4. Configure your computers
The UltraView Pro supports pre-configuration of the switch before connect-
ing your computers. As long as this is done you can connect your comput-
ers to the switch while they are powered on. This is convenient because
you won't have to disrupt service on the computers especially if they are im-
portant file servers.
The default computer keyboard and mouse type is PC2 and PS/2. This ap-
plies to the majority of PCs. If you have PCs with unknown keyboard modes
and you don’t want to individually have to configure them, just connect
them to the switch, boot the computers, and let the UltraView Pro learn the
mode for each one.
If you use a wheel mouse, serial mouse, or Unix workstations such as RS/
6000, SGI, HP, DEC, or Sun or Apple computers then you need to config-
ure the computer's keyboard and mouse.
4.1 To access the configuration menu, press and release the left control
key §and press and release the F12 key . The UltraView Pro con-
figuration main menu should appear as shown on page 12.
4.2 To configure the computer's keyboard and mouse type, use the down
arrow to highlight Configure computers. Hit the enter key. Use the
arrow keys to point to the keyboard and mouse fields. Hit enter to bring
up a window that shows possible types. Use the arrows to highlight
which keyboard or mouse type and hit the enter key to choose the se-
lection. Configure as many computers as desired.
4.3 Hit escape to go back to the main configuration page. Hit escape to
exit the configuration menu. Use the down arrow to select yes to save
the changes in flash memory. This exits you from the configuration
menu.
Step 5. Connect your computers
CPU cables connect your computers to the UltraView Pro. Each computer
requires its own CPU cable, with appropriate connectors for your particular
computer.
5.1 Plug the CPU cable’s monitor, keyboard, and mouse connectors into
the computer’s corresponding connectors.
5.2 Plug the DB-25 male connector of the CPU cable into the connector
labeled 1 on the UltraView Pro rear panel.
5.3 If you decided to plug in the computer while it is on, verify that its corre-
sponding power ED on the front of the UltraView Pro is on. Verify that
the keyboard and mouse are functional.
8U TRAVIEW PRO INSTA ATION AND OPERATION MANUA
If you decided to connect the computer while it is powered off, then
boot it and observe that the corresponding power ED on the front
panel lights. Verify the keyboard and mouse work normally once it
completes its booting process.
5.4 Repeat for all the other computers.
Step 6. Configure other desired functions
The most common functions to also configure are:
COMPUTER NAMES - see page 19
The names are generated by the on-screen display when switching to a
port and from the computer select window. They provide a convenient ref-
erence for knowing to which computer you are switched.
OVER AY - see page 22
This is mostly cosmetic for setting up colors and positions of the computer
name label and the computer select window. Here though you also config-
ure the screen saver, resolution, font, and fadeout time.
SECURITY - see page 26
If you wish to password protect your configuration settings and access to
the computers, you should read this section.
Also review the following:
HOW TO SWITCH - see page 28 and 29
There are five ways to switch. You can switch from the computer select
window, numeric keyboard commands, plus/minus keyboard commands,
and the front panel. The fifth way is from the RS232 port, see page 36.
KEYBOARD COMMAND SUMMARY - see page 39
ists all of the keyboard commands that you can enter, their syntax, and
what they do.
KEYBOARD COMMAND TIPS - see page 40
Describes the proper way to enter keyboard commands and a few things to
watch out for.
9U TRAVIEW PRO INSTA ATION AND OPERATION MANUA
ULTRAVIEW PRO EXPANSION
UltraView Pro units and other switches (such as the ServeView,
ServeView Pro, and UltraView) can be chained together to expand your
system to connect up to 256 computers. When connected like this, the unit
attached to the Monitor/Keyboard/Mouse connector via the KVM cable be-
comes the master unit. All other UltraView Pros or ServeViews are slave
units that provide computer expansion only and perform no control func-
tions.
Slave units can be added to your UltraView Pro system as you need them.
For each slave you add to the system, you gain n-1 additional ports, where
n is the number of ports on the slave unit. As Figure 4 shows, adding a sin-
gle 8-port slave to an 8-port master unit gives you 15 ports. Adding a sec-
ond 8-port slave unit will give you 23 ports, and so forth. Using 8-port units
only the maximum number of computer is 64. If you use 16-port units, you
can connect up to 256 computers. You can mix 2, 4, 8, 12, and 16 port units
together, but the number of ports on each slave unit should be equal.
10 U TRAVIEW PRO INSTA ATION AND OPERATION MANUA
Master
Slave
Computer 1
From the configuration menu
you must configure units and width.
Units is the number of slave boxes.
Width is how many ports are on the
slave boxes.
In this example UNITS=1, WIDTH=8.
29
613
410
815512
311
714
All cables can go up to
100 feet with coax extensions.
Call for applications using
twisted pair CAT5 or fiber.
Box to box
expansion cable
KVM cable
CPU cable
RS232
2
6
1
5
4
8
3
7
MADE IN USA
MONITOR/KEYBOARD/MOUSE
IO
RS232
2
6
1
5
4
8
3
7
MADE IN USA
MONITOR/KEYBOARD/MOUSE
IO
Figure 4. Expansion system layout
Expansion ca le requirements
For the slave-to-master installation you will need one switch-to-switch ex-
pansion cable for each slave unit. You still need a CPU cable for each com-
puter you will be connecting to the UltraView Pro computer ports. As
always, one KVM cable is also required for connecting the master unit to
your keyboard, monitor, and mouse.
Slave unit installation
aying out the UltraView Pro system prior to installation will make the in-
stallation process go more smoothly. It will also prevent confusion during
operation by ensuring that the computer selection numbers you use in the
keyboard commands remain consecutive. Figure 4 illustrates the proper
layout and numbering of your slaves and computers.
1. Connect the monitor, keyboard, and mouse to the master unit’s Moni-
tor/Keyboard/Mouse connector as outlined on page .
2. Connect the KVM connector of each slave unit to one of the num-
bered computer connectors on UltraView Pro’s rear panel using a
switch-to-switch expansion cable.
When connecting slave units, connect the KVM connector of the first
slave to the master’s computer 1 connector. Connect the second
slave’s KVM connector to the master’s computer 2 connector. This
ensures the computer selection numbers you use in keyboard com-
mands remain consecutive.
As shown in figure 4, for a system with a single 8-port slave and mas-
ter, computer number 1 is connected to port 1 on the slave connected
to the master’s computer 1. Computer number 15 would be con-
nected to port 8 on the master.
3. From the keyboard attached to the master unit, use the on-screen
display to configure the maximum number of computers, see page
16. This allows scanning to cycle correctly and allows the master unit
to control the slave units.
Also configure the units and width. This allows the master to deter-
mine where the computer is located. The units is the number of slave
units connected. Width is the number of ports on each slave unit. In
our example for a system with a single 8-port slave and master, units
should be set to 1 and width to 8, see page 15 for more information.
11U TRAVIEW PRO INSTA ATION AND OPERATION MANUA
CONFIGURATION VIA ON-SCREEN DISPLAY
The on-screen display is used to:
1. Configure the UltraView Pro through a series of configuration menus
(control F12 command).
2. Switch to different computers from a window which shows a list of
computer names (control escape command). You can change the
color and position of this window.
3. See the name of the currently connected computer. The font, color,
position, and when the text is displayed is all programmable.
The main configuration menu is accessed by pressing and releasing the
left control key and then hitting the F12 key. The menu in Figure 5 will ap-
pear.
The on-screen display shows on top of your computer video, if you are
switched to a computer with active video. If no video is present then the
background is black. If the display is not synchronized, then you should
switch to a computer with active video and configure the resolution setting
from the Configure overlay page or with the Y keyboard command.
Navigating the configuration pages
Using the on-screen display is very easy and intuitive. Use the arrow keys
to highlight a selection and hit enter to choose the selection. A help line on
the bottom of the screen explains each selection.
12 U TRAVIEW PRO INSTA ATION AND OPERATION MANUA
Figure 5 Main configuration menu
Main configuration menu
Configure computers
Configure overlay
Configure security
Exit
Use arrow keys to highlight
selection and press enter
or press escape to exit
Configure system
UltraView Pro version UP16 Copyright 199 -1999
View/change keyboard, mouse, expansion, and scanning
From the main configuration page you go to other pages by highlighting a
selection with the arrow keys and pressing enter. You can go to the Config-
ure system,Configure computers, Configure overlay, and Configure Secu-
rity pages. From these pages, choosing a selection, by hitting the enter
key, will pop-up an input box to enter text, a numeric value, or a list of possi-
ble choices. Input the value or text or highlight the fields in the list with the
arrow keys. Use the enter key to accept the new input or escape to abort
the input. Also use the escape key to return to the previous page.
You can exit from the main configuration page by either hitting the escape
key or by highlighting Exit and hitting enter.
Saving changes made with on-screen display
If you make any changes to any settings, when you exit the main configura-
tion page, a message box asking if you want to save the changes will pop
up. Use the arrow keys to choose yes or no and hit return. If you choose yes
the changes are saved in flash memory and if you choose no the changes
are not saved. Regardless of yes or no the settings selected are active. If
you answered no and then remove power from the box, the settings are
lost.
Configure system page
Use this page to configure the keyboard and mouse types, expansion set-
tings, scan settings, and keyboard typematic settings. This page is ac-
cessed from the main configuration page by hitting enter when configure
system is highlighted. The page is shown below in Figure 6. Each item on
the page is individually described further.
13U TRAVIEW PRO INSTA ATION AND OPERATION MANUA
Figure 6 Configure system page
Keyboard and mouse type
Keyboard PC
Mouse PS/2
Configure system
Scan settings
Scan time (seconds) 5
Scan mode Off
Power on scan Off
Changes key mapping from PC keyboard to Sun or Apple computer
Keyboard PC 1 4/1 5
Expansion
Maximum computers 8
Expansion units
Expansion width 16
Keyboard typematic
Rate (keys/sec) 2
Delay Fast
Configure system: Keyboard
This item only applies to multi-platform units. For such units, the type of
keyboard is auto-detected at power-up of the UltraView Pro. If the key-
board is not attached at power-up , it will default to PC. If either a Sun or Ap-
ple keyboard is attached after power-up, it will not be recognized and you
must power the UltraView Pro off and back on for it to be recognized.
When using a Sun keyboard, the language type of the keyboard is acquired
from the keyboard automatically and is displayed here. The language type
can be either: US, US/UNIX, French, Danish, German, Italian, Nether-
lands/Dutch, Norwegian, Portuguese, Spanish, Swedish/Finnish,
Swiss-French, Swiss-German, United Kingdom, Korean, Taiwan, Japan,
French-Canadian, or unknown. The value recognized is reported to a Sun
computer when it requests this information when booting.
If this is a multi-platform unit and you use a PC keyboard then you can
change the style of PC keyboard mapping to Sun and Apple computers.
This allows you to use either a 101/102 key keyboard or a 104/105 key key-
board. See the keyboard mapping section on page 36 for exact details.
Configure system: Mouse
This item is only used when configuring a PC mouse. On PC-only models
you have a choice between PS/2 or PS/2 wheel and serial. On multi-plat-
form models you have a choice between PS/2 or PS/2 wheel, serial 2-but-
ton, and serial 3-button. To change the mouse type, hit enter while mouse
is highlighted. An input selection box pops up as shown in Figure 7.
14 U TRAVIEW PRO INSTA ATION AND OPERATION MANUA
Figure 7 Configure system page - Configuring the mouse
Keyboard and mouse type
Keyboard PC
Configure system
Scan settings
Scan time (seconds) 5
Scan mode Off
Power on scan Off
Type of mouse used, if PS/2 mouse then wheel is auto-detected
Mouse PS/2
Expansion
Maximum computers 8
Expansion units
Expansion width 16
Keyboard typematic
Rate (keys/sec) 2
Delay Fast
Serial 2-button
Serial 3-button
PS/2 or PS/2 wheel
Use the up and down arrow keys to select the desired mouse and hit enter.
Once enter is hit, the input box disappears and the new value appears in
the mouse field.
APS/2 mouse or PS/2 wheel mouse refers to those mice that havea6pin
mini-din connector with either two or three buttons. It uses an interface inte-
grated on to the computer’s mother board and is completely different from a
serial interface.
Aserial 2-button mouse refers to those mice which have serial RS232 in-
terfaces, usually with a DB9 connector, and are Microsoft 3 byte, 7-bit,
1200 baud, no parity compliant. Most PC serial mice with 2 buttons are
compliant with this specification.
Aserial 3-button mouse refers to those mice which have serial RS232 in-
terfaces, usually with a DB9 connector, and are Mouse Systems 5-byte,
8-bit, 1200 baud, no parity compliant. Most PC serial mice with 3 buttons
are compliant with this specification.
Certain commonly available but older serial mice have the usual three but-
tons and a switch on the bottom. This switch is usually labeled MS/PC. In
the MS position the mouse is compatible with the UltraView Pro 2-button
setting, and in the PC position it is compatible with the 3-button setting.
Configure system: Maximum computers
This setting configures the total number of computers connected. This also
provides a wrap around value for scanning and plus and minus commands.
Any switching command is also checked against this value for a valid port
number. It also determines the number of digits you have to enter from a
numerical keyboard switching command. To change the maximum com-
puters, press enter while maximum computer is highlighted. An input new
value box appears, see Figure 8. Use the numeric keys to input a new value
from 2 to 256 and hit enter. The input box disappears and the new value is
then shown in the maximum computers field.
Configure system: Expansion units
The expansion units commands is used to configure how many slave ex-
pansion units are connected to the main master UltraView Pro. This deter-
mines which computer number is associated with which physical
connector. If no expansion units are used, this number should be set to
zero. If one expansion unit is connected the value should be set to one, and
so on.
To change the expansion units, press enter while expansion units is high-
lighted. An input new value box appears. Use the numeric keys to input a
new value from 0 to 16 and hit enter. The input box disappears and the new
value is then shown in the expansion units field.
15U TRAVIEW PRO INSTA ATION AND OPERATION MANUA
Configure system: Expansion width
The expansion width setting determines how many computers are on an
expansion unit. This determines which computer number is associated
with which physical connector. For example, if four computers are attached
to one or more expansion units, than the expansion width should be set to
four.
To change the expansion width, press enter while expansion width is high-
lighted. An input new value box appears. Use the numeric keys to input a
new value from 1 to 16 and hit enter. The input box disappears and the new
value is then shown in the expansion width field.
For example, imagine we have a system with 32 computers and it is de-
sired to cluster eight computers together to form four groups. A slave
switch is used for each group of eight computers. The four slave switches
are attached to a master 8-port switch.
In this example maximum ports should be set to 32, expansion units would
be set to four, and expansion width would be set to eight. The four extra
ports on the master unit could be connected to four additional computers,
but maximum ports should then be set to 36.
Configure system: Scan time
This item sets the time, in seconds, that UltraView Pro will pause at each of
the computers when scanning. The default setting is 5 seconds. To change
the time, press enter while scan time is highlighted. An input new value box
appears. Use the numeric keys to input a new value from 1 to 999 seconds
16 U TRAVIEW PRO INSTA ATION AND OPERATION MANUA
Figure 8 Changing the maximum number of computers
Keyboard and mouse type
Keyboard PC
Mouse PS/2
Configure system
Scan settings
Scan time (seconds) 5
Scan mode Off
Power on scan Off
Total number of computers connected to switch (2-256)
Expansion
Maximum computers 8
Expansion units
Expansion width 16
Keyboard typematic
Rate (keys/sec) 2
Delay Fast
Input new value
Maximum computers 8

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