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ULTRAVIEW PRO™
INSTALLATION AND
OPERATION MANUAL
1579 Lexington Road Green Oaks, IL 60048
Phone: (847)-816-1337 Internet: WWW.DAKOTA-US.COM
LIMITED WARRANTY
Dakota Computer Solutions warrants the UltraViewPro™ to be in good working order for one
year from the date of purchase from Dakota or an authorized dealer. Should this product fail to
be in good working order at any time during this one year warranty period, Dakota
will, at its option, repair or replace the Unit as set forth below. Repair parts and replacement
units will be either reconditioned or new. All replaced parts become the property of Dakota
Computer Solutions.This limited warranty does not include service to repair damage to the Unit
resulting from accident, disaster, abuse, or unauthorized modification of the Unit, including
static discharge and power surges.
imited Warranty service may be obtained by delivering this unit during the one year warranty
period to Dakota or an authorized repair center providing a proof of purchase date. If this
Unit is delivered by mail, you agree to insure the Unit or assume the risk of loss or damage in
transit, to prepay shipping charges to the warranty service location, and to use the original shipping
container or its equivalent. You must call for a return authorization number first. Under no
circumstances will a unit be accepted without a return authorization number. Contact an authorized
repair center or Dakota Computer Solutions for further information.
A EXPRESS AND IMP IED WARRANTIES FOR THIS PRODUCT INC UDING THE
WARRANTIES OF MERCHANTABI ITY AND FITNESS FOR A PARTICU AR PURPOSE, ARE
IMITED IN DURATION TO A PERIOD OF ONE YEAR FROM THE DATE OF PURCHASE, AND
NO WARRANTIES, WHETHER EXPRESS OR IMP IED, WI APP Y AFTER THIS PERIOD.
SOME STATES DO NOT A OW IMITATIONS ON HOW ONG AN IMP IED WARRANTY
ASTS, SO THE ABOVE IMITATION MAY NOT APP Y TO YOU.
IF THIS PRODUCT IS NOT IN GOOD WORKING ORDER AS WARRANTIED ABOVE, YOUR
SO E REMEDY
WI DAKOTA COM UTER SOLUTIONS BE IAB E TO YOU FOR ANY DAMAGES INC UDING ANY OST
SHA BE REP ACEMENT OR REPAIR AS PROVIDED ABOVE. IN NO EVENT
PROFITS, OST SAVINGS OR OTHER INCIDENTA OR CONSEQUENTIA DAMAGES
ARISING OUT OF THE USE OF OR THE INABI ITY TO USE SUCH PRODUCT, EVEN IF DAKOTA
COM UTER SOLUTIONS OR AN AUTHORIZED DEA ER HAS BEEN ADVISED OF THE POSSIBI ITY
OF SUCH DAMAGES, OR FOR ANY C AIM BY ANY OTHER PARTY.
SOME STATES DO NOT A OW THE EXC USION OR IMITATION OF INCIDENTA OR
CONSEQUENTIA DAMAGES FOR CONSUMER PRODUCTS, SO THE ABOVE MAY NOT
APP Y TO YOU. THIS WARRANTY GIVES YOU SPECIFIC EGA RIGHTS AND YOU MAY
A SO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.
NOTE: This equipment has been tested and found to comply with the limits for a Class A dig-
ital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide rea-
sonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense.
© Copyright Dakota Computer Solutions 2001. All rights reserved.
No part of this manual may be reproduced, stored in a retrieval system, or transcribed in any
form or any means, electronic or mechanical, including photocopying and recording, without
the prior written permission of Dakota Computer Solutions.
IBM ®, AT, and PS/2 are trademarks of International Business Machines Corp.
Microsoft ® and Microsoft Windows™ are registered trademarks of Microsoft Corp.
Apple, Macintosh, and ADB are trademarks of Apple Computer, Inc.
Sun is a registered trademark of Sun MicroSystems Inc.
Printed in the United States of America nRevision 1.1
TABLE OF CONTENTS
INTRODUCTION .................................1
Features .....................................1
GETTING STARTED ...............................2
Package contents ................................2
Cable requirements................................2
ocating the unit .................................2
Selecting a monitor ................................3
Selecting a keyboard and mouse.........................3
U TRAVIEW PRO HARDWARE .........................4
The front panel ..................................4
The rear panel ..................................5
CAB E CONNECTION DIAGRAM ........................6
QUICK INSTA .................................7
Step 1. Connect the keyboard, monitor, and mouse...............7
Step 2. Connect power to the unit ........................7
Step 3. earn some UltraView Pro keyboard commands ............7
Step 4. Configure your computers ........................8
Step 5. Connect your computers ........................8
Step 6. Configure other desired functions ....................9
U TRAVIEW PRO EXPANSION ........................10
Expansion cable requirements .........................11
Slave unit installation ..............................11
CONFIGURATION VIA ON-SCREEN DISP AY ................12
Navigating the configuration pages .......................12
Saving changes made with on-screen display .................13
Configure system page .............................13
Configure system: Keyboard ..........................14
Configure system: Mouse ...........................14
Configure system: Maximum computers ....................15
Configure system: Expansion units .......................15
Configure system: Expansion width.......................16
Configure system: Scan time ..........................16
Configure system: Scan mode .........................17
Configure system: Power on scan .......................17
Configure system: Typematic rate .......................17
Configure system: Typematic delay ......................18
Configure computers page ...........................18
Navigating the configure computers page ...................19
Configure computers: Computer name .....................19
Configure computers: Computer keyboard ...................20
Configure computers: Computer mouse ....................21
Configure overlay page .............................22
Miscellaneous: color scheme ..........................22
Miscellaneous: resolution ............................22
Miscellaneous: Screen saver ..........................23
Miscellaneous: Screen saver time .......................23
Computer select window: ackground color/Text color .............24
Computer select window: Position .......................24
Computer label: ackground color/text color ..................24
Computer label: Position ............................25
Computer label: Show computer number ....................25
Computer label: fadeout.............................25
Computer label: font...............................26
Configure security ................................26
Configuration password .............................27
Access password ................................27
ocking the keyboard ..............................27
Access time ...................................27
Resetting the passwords ............................27
OPERATION: COMPUTER SE ECT WINDOW ...............28
OPERATION: KEYBOARD COMMANDS ...................29
Switching to a computer ............................29
Going to the next or previous computer.....................29
Scan mode commands .............................30
Display label command .............................30
Null command ..................................30
Reset computer mouse command .......................30
Reset command.................................30
Screen saver time command ..........................31
ID command...................................31
Mode command .................................31
Set resolution command ............................32
ogout command ................................33
PC to Sun stop/ 1 Key emulation command ..................33
Keep command .................................33
VIDEO DISTANCE CAPABI ITIES .......................34
Video distance capability ............................34
MISCE ANEOUS ...............................35
Keyboard mapping ...............................35
Power interruption to the UltraView Pro.....................35
Using the RS232 port ..............................36
Rackmount kit ..................................36
Adding cards to an UltraView Pro C chassis ..................36
UPGRADING THE F ASH MEMORY .....................37
KEYBOARD COMMAND SUMMARY......................39
KEYBOARD COMMAND TIPS .........................40
TROUB ESHOOTING .............................41
SERVICE INFORMATION ...........................43
Maintenance and repair .............................43
Power on diagnostics ..............................43
Reset to factory default .............................43
Appendix A. CPU/KVM pinout specification .................44
Appendix B. RS232 pinout specifications ..................45
Appendix C. General specifications .....................45
Appendix D. Factory default settings .....................46
Appendix E. Cables and rack mounts ....................47
INTRODUCTION
UltraView Pro™ represents the latest state-of-the-art technology in key-
board-monitor-mouse switching. It features an on-screen display for con-
figuration and switching computers.
The UltraView Pro part number is Uxy-zUB
where x is the platform support either E or P
E For PC, Sun, Apple, and Unix computers
P For PC and Unix computers
where y is the chassis size either M (mini), (low), or C (high)
M 8.9" wide x 4.85" deep x 1.75" high 2 or 4 ports
B 16.7" wide x 4.85" deep x 1.75" high 4 or 8 ports
C 16.7" wide x 4.85" deep x 3.50" high 4, 8, 12, or 16 ports
where z is the number of ports present either 2, 4, 8, 12, or 16
Features
nAccess up to 256 computers with one keyboard, monitor, and mouse
nCompatible with PC, Apple, Sun, and Unix workstations, keyboards, mice,
and monitors
nUnix workstations supported include IBM RS/6000, SGI, HP, DEC and any
other which use a PC style keyboard
nOn-screen display for easy configuration and computer switching
nView name of computer on screen with adjustable font, color, and position
nChoose computer from window with adjustable color and position
nMicroprocessor controlled keyboard and mouse emulation
nSaves energy to assist in latest energy saving programs
nAvailable in 2, 4, 8, 12, or 16 port models
nSelect computer from keyboard command, on-screen display window, front
panel, or RS232 port
nSupports all PC, Macintosh, and Sun video types including sync-on-green
nVideo resolution supports up to 1600 x 1280 non-interlaced video
nSupports all modes of PC, PS/2, AT, Apple, Sun, and Unix keyboards
nMouse can be PS/2, Serial, Apple ADB, or Sun
nFront panel EDs show selected computer and its power-on state
nRemembers and restores Num ock, Caps ock, Scroll ock, and keyboard
mode of each computer when switching
nScreen saver function turns on four possible screen savers after 1–999 sec-
onds of inactivity
nScan function sequences among computers at a rate of 1–999 seconds
nProgrammable keyboard typematic rate and delay for PCs
nSave all programmable settings in flash memory
nFlash memory allows updating firmware through serial port
n19", 23", and 24" rack mount kits available
1U TRAVIEW PRO INSTA ATION AND OPERATION MANUA
GETTING STARTED
To acquaint you with your UltraView Pro unit, this manual first describes
UltraView Pro’s front and rear panels. Installation and operation instruc-
tions begin with the Cable Connection Diagram on page 6. This
easy-to-understand diagram illustrates how to connect UltraView Pro to
your computers, monitor, keyboard, and mouse. Information for setting up
an UltraView Pro expansion system is given in the UltraView Pro expan-
sion section starting on page 10. Also see the Keyboard command sum-
mary on page 39.
Package contents
Your UltraView Pro package includes the UltraView Pro unit, an RJ to DB9
serial cable for firmware upload and diagnostics, an optional power trans-
former (with M-chassis 2 and 4 port units only), a line cord, your warranty
registration card, and this manual.
Ca le requirements
UltraView Pro connects to each computer with a CPU cable and to the Key-
board, Video monitor, and Mouse with a KVM cable. These cables are
most commonly purchased with the UltraView Pro and will provide quick
and trouble-free operation. Appendix E lists the most common cables.
To add more computers to a fully populated unit, you must connect slave
units to the master UltraView Pro. To do this you need a switch-to-switch
cable for each slave unit. By connecting 16 units each with 16 ports you can
expand up to 256 computers.
Most installations use cable no longer than 20 feet in length. Cable length
will affect the quality of the video, depending upon which resolution you will
be using. You can improve the video resolution and distance by ordering
coax cables, see Appendix E and Table 6 Video Distance Capability. Coax
cables are available in lengths up to 100 feet. To go longer distance call
sales or technical support about twisted pair CAT5 or fiber optic extenders.
Locating the unit
The UltraView Pro unit is best located as close to the computers as possi-
ble. This will reduce the length of the computer cables and provide a more
cost-effective and neater installation. Some installations use a rack in
which to mount the computers, some use shelves, and others may use a
free-standing arrangement. Quite often UltraView Pro will be mounted in a
rack with the optional rackmount kit, see page 36. Many customers will pur-
chase a longer KVM cable and put the monitor, keyboard, and mouse on a
desk leaving the UltraView Pro near the computers.
2U TRAVIEW PRO INSTA ATION AND OPERATION MANUA
Selecting a monitor
Sharing a monitor between dissimilar systems requires a monitor which
can sync to all of the computer’s video. It is recommended to get a high
quality multiple scan rate monitor capable of syncing to 1280 by 1024 at 75
Hz. for maximum compatibility. Certain computers, such as Sun comput-
ers, may also only generate composite sync. If using such a computer, your
monitor should be capable of using composite sync.
The UltraView Pro's on-screen display automatically recognizes when hor-
izontal and vertical sync (PC), composite sync (Sun), sync on green
(workstations), or no video is present. It will automatically sync to or gener-
ate sync for perfect synchronization among the UtraView Pro, your com-
puter, and display.
Selecting a key oard and mouse
If the unit you have is the PC model, then you must use a PC keyboard and
a PS/2 mouse or a serial mouse. The unit will convert from the PS/2 mouse
to a computer configured to use a serial mouse, but it will not convert from a
serial mouse to a PS/2 mouse. It is usually recommended to use a PS/2
mouse for best results including smoothness of mouse movement. Really
the only case where you should use a serial mouse is when all your com-
puters are serial.
If the unit you have is a multi-platform model, then you should not use a
keyboard and mouse which has less capabilities then all the computers re-
quire.
If you use Apple computers only, then it is fine to use an Apple keyboard
and mouse. It is not recommended to use the Apple keyboard for PC and
Sun computer access because the Apple mouse has only one button.
If you use PC computers and Sun computers, then it is usually recom-
mended to use a Sun keyboard. The PC keyboard is missing the 10 keys
on the left hand side of the Sun keyboard. If you need to use these keys for
Sun computer access, then use a Sun keyboard. The most commonly used
of these 10 keys is the stop or 1 key. This key can be generated from a PC
keyboard with the control-pause command, so if you need this key only,
then its fine to use a PC keyboard and PS/2 mouse. Also the Sun mouse
when used with PCs does not have as a good a response as a PS/2 mouse.
3U TRAVIEW PRO INSTA ATION AND OPERATION MANUA
ULTRAVIEW PRO HARDWARE
The front panel
The UltraView Pro front panel has a power ED, up to 32 EDs, two
push-button switches, and an on/off switch with the 2 and 4 port M-chassis.
To familiarize yourself with UltraView Pro’s controls and indicators, review
the illustration and descriptions given below. The units shown below are
the M chassis which can have 2 or 4 ports, the B chassis which can have 4
ports or 8 ports, and the C chassis which can have 4, 8, 12, or 16 ports.
Table 1. The front panel
POWER Power LED (GREEN): When lit indicates that unit is powered on.
ON/OFF ON/OFF Switch: For the M chassis only, this is the power switch for the unit. Press it once to
turn the power on. Press it again to turn the power off. On the B and C chassis, the power
switch is on the rear panel.
LEDs Indicator LEDs: Numbered pairs of EDs indicate status of computers connected to corre-
sponding numbered connectors on rear panel.
Select (red) When lit shows which computer or expansion unit you have se-
lected for access.
Power (green) When lit indicates which computer is powered on or that expansion
unit is attached and powered on.
+ and –
switches
Computer selection switches: Changes currently selected computer from the front panel.
The + switch is used to select a numerically higher computer. The – switch is used to select a
numerically lower computer. They wrap around as determined by the maximum port setting,
i.e. pushing plus when connected to max port takes you to port 1 and pushing minus when
connected to port 1 takes you to max port. Also used for reloading flash memory, resetting to
factory default, and diagnostics.
4U TRAVIEW PRO INSTA ATION AND OPERATION MANUA
P
ro
PROFESSIONAL KVM SWITCH WITH ON-SCREEN DISPLAY
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
POWER
P
ro
PROFESSIONAL KVM SWITCH WITH ON-SCREEN DISPLAY
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
SELECT POWER
3421
7865
POWER
PROFESSIONAL KVM SWITCH WIT H ON-SCREEN DISPLAY
P
ro
SELECT POWER SELECT POWER SELECT POWER SELECT POWER
POWER
3421
ON/OFF
15 161413
11 12109
7865
3421
Figure 1. The UltraView Pro front panels
The rear panel
All cables are connected at the UltraView Pro’s rear panel as shown below.
The units shown below are the M chassis which can have 2 or 4 ports, the B
chassis which can have 4 ports or 8 ports, and the C chassis which can
have 4, 8, 12, or 16 ports. The M chassis uses a universal external
auto-switching power supply. The B and the C chassis have internal
auto-switching power supplies. These supplies work with all international
voltages.
Table 2. The rear panel
Panel La el Connector Description
NONE IEC320 This is for the B and C chassis only. This is the power receptacle
and switch. Connect a standard line cord for your country to this
receptacle. A US line cord is included in all US models.
1-16 DB25 Female Computers are connected at these connectors using CPU ca-
bles. The cables have a DB25 male at one end and appropriate
connectors at the other end, depending upon your video, key-
board and mouse type. You must have a cable for each com-
puter you plan to connect.*
MONITOR/
KEYBOARD/
MOUSE
DB25 Female The video monitor, keyboard, and mouse are connected at this
connector using a KVM cable. The cable has a DB25 male at one
end and appropriate connectors at the other end, depending upon
your video, keyboard, and mouse type. Only one KVM cable is
needed.*
RS232 RJ-11 Jack RS232 serial port for connecting a computer or terminal from
which switching commands can be sent to switch computers.
UltraView Pro firmware upgrades and diagnostics are also ac-
cessed through this port.
POWER DIN 5 female This is for the M chassis only. A power transformer included in
your package connects here. Connect a standard line cord for
your country to the power transformer. A US line cord is included
in all US models.
*See Appendix E for further cable information.
5U TRAVIEW PRO INSTA ATION AND OPERATION MANUA
MONITOR/KEYBOARD/MOUSE
RS232
2
6
10
14
1
5
9
13
4
8
12
16
3
7
11
15
MADE IN USA
IO
RS232
2
6
1
5
4
8
3
7
MADE IN USA
MONITOR/KEYBOARD/MOUSE
IO
MADE IN USA
POWER
17VAC CT
RS232
2
6
1
5
MONITOR/KEYBOARD/MOUSE
Figure 2. The UltraView Pro rear panels
CABLE CONNECTION DIAGRAM
The following diagram offers a basic example of how to connect your com-
puters, keyboard, monitor, and mouse to the UltraView Pro unit. If using
other than PCs and PS/2 mice, then you must configure the keyboard and
mouse type from the configuration menu. There are several types of cables
available. The most common are shown below.
6U TRAVIEW PRO INSTA ATION AND OPERATION MANUA
Computer 1 Computer 2
6
4
85
3
7
Cables available for
RS6000, SGI, RGB,
and others.
All cables can go
up to 100 feet
with coax extensions.
Call for applications
using twisted pair
CAT5 or fiber.
Typical Apple cable
Typical Sun cable
Also available with HD15 VGA connector
CPU cable
PS/2 keyboard
PS/2 mouse
CPU cable
AT keyboard
Serial mouse
KVM cable
RS232
2
6
1
5
4
8
3
7
MADE IN USA
MONITOR/KEYBOARD/MOUSE
IO
Figure 3. Typical installation diagram