Dell Embedded Box PC 3000 User manual

Dell Embedded Box PC
3000
Installation and Operation Manual
Computer Model: Dell Embedded Box PC 3000
Regulatory Model: N02PC
Regulatory Type: N02PC001

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright ©2016 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.
2016 - 11
Rev. A00

Contents
1 Overview......................................................................................................................... 5
2 Features..........................................................................................................................6
Top view.............................................................................................................................................................................6
Bottom view.......................................................................................................................................................................6
VGA connector mapping...............................................................................................................................................7
RS232 connector mapping...........................................................................................................................................8
RS485 connector mapping...........................................................................................................................................8
CANbus connector mapping.........................................................................................................................................8
DC power port..............................................................................................................................................................9
RS422 connector mapping...........................................................................................................................................9
System LEDs.................................................................................................................................................................... 10
3 Setting up the Embedded Box PC.................................................................................. 11
Mounting the Embedded Box PC on the wall using the wall-mount brackets................................................................... 12
Mounting the Embedded Box PC on a DIN rail..................................................................................................................14
4 Setting up your operating system..................................................................................16
Ubuntu Desktop................................................................................................................................................................16
Reinstalling Ubuntu Desktop....................................................................................................................................... 16
Restoring Ubuntu Desktop..........................................................................................................................................17
Restoring Ubuntu Desktop on the Embedded Box PC from the recovery USB flash drive..........................................17
Creating the bootable USB flash drive........................................................................................................................ 17
Creating the recovery USB flash drive........................................................................................................................ 17
Windows OS..................................................................................................................................................................... 17
Windows 7 Professional SP1........................................................................................................................................17
Windows 7 Professional for Embedded Systems SP1..................................................................................................19
Windows Embedded Standard 7 P/E..........................................................................................................................21
Windows 10 Professional............................................................................................................................................22
Windows 10 IoT Enterprise LTSB 2015.......................................................................................................................24
Recommended drivers and applications for Embedded Box PC running Windows operating system.........................25
5 Specifications............................................................................................................... 29
6 Activating your mobile broadband service.....................................................................32
7 Using the Multi-function port cable...............................................................................33
8 Setting up the ZigBee Dongle....................................................................................... 36
9 Connector kit................................................................................................................ 37
Remote Power Connector................................................................................................................................................37
3

10 Contacting Dell............................................................................................................38
4

1
Overview
The Embedded Box PC 3000 enables you to connect your devices (wired or wireless) to network-enabled devices and manage
them remotely in your existing network ecosystem. It enables you to connect with devices used in process and discrete
manufacturing, fleet management, kiosks, digital signage, surveillance, and automated retail solutions. It can be either mounted on
the wall using the Dell approved wall mount kits or mounted into your existing rack infrastructure using the Rail mount. It supports
Windows 7 Professional SP1 64-bit, Windows 7 Professional for Embedded Systems SP1 64-Bit, Windows Embedded Standard 7
P/E 64-bit,Windows 10 Professional 64-bit, Windows 10 IoT Enterprise LTSB 2015 64-bit,and Ubuntu Desktop 16.04 operating
systems.
5

2
Features
Top view
Features
1 Front access door Loosen the captive screw that secures the front access door to
the chassis. Remove the front access door to access the hard
drive, solid-state drive, or SIM-card slot.
2 USB 3.0 port Connect a USB enabled device. Provides data transfer speeds up
to 5 Gbps.
3 Hard reset Using a pin, press the button located inside the pin hole to restart
the Embedded Box PC.
4 Power button Press to turn on or off the Embedded Box PC.
Bottom view
Features
1 Network port one Connect an Ethernet (RJ45) cable for network access. Provides
data transfer speeds up to 10/100/1000 Mbps.
2 USB 2.0 ports (2) Connect USB enabled devices. Provides data transfer speeds up
to 480 Mbps.
3 VGA port Connect a monitor or another VGA enabled device. Provides video
output. For more information, see VGA connector mapping.
4 Multi-function port (female) Connect Multi-function port cable (optional). For more
information, see Using the Multi-function port cable.
6

Features
5 RS232/RS485 port one (configurable in the BIOS) Connect a RS232/RS485 cable to the Embedded Box PC. For
more information, see RS232/RS485 connector mapping.
6 12-26V DC power port Connect a 12-26V DC power cable for supplying power to the
Embedded Box PC. For more information about the physical
dimensions of the DC power port, see DC power port.
7 Wireless antenna port one Connect a wireless antenna to increase the range and strength of
the wireless signals.
8 Wireless antenna port two Connect a wireless antenna to increase the range and strength of
the wireless signals.
9 Remote power switch 1Install a remote power switch.
10 RS232/RS485 port three (configurable in the
BIOS)
Connect a RS232/RS485 cable to the Embedded Box PC. For
more information, see RS232/RS485 connector mapping.
11 USB 2.0 port Connect a USB enabled device. Provides data transfer speeds up
to 480 Mbps.
12 USB 2.0 port Connect a USB enabled device. Provides data transfer speeds up
to 480 Mbps.
13 Network port two Connect an Ethernet (RJ45) cable for network access. Provides
data transfer speeds up to 10/100/1000 Mbps.
14 CANbus port (optional) Connect to a CANbus port enabled device or dongle. For more
information, see CANbus connector mapping.
15 DisplayPort Connect a monitor or another DisplayPort enabled device.
Provides video and audio output.
16 Mobile broadband antenna port two Connect a mobile broadband antenna to increase the range and
strength of the mobile broadband signals.
17 Mobile broadband antenna port one Connect a mobile broadband antenna to increase the range and
strength of the mobile broadband signals.
1 Connections made to these ports must use SELV circuits and the wire (26 AWG-18 AWG) must have Double Insulation (DI) or Reinforced Insulation (RI) to protect it from
all hazardous voltages. Torque the screws at 2.88 kg-cm (2.5 lb-in) to secure the wire to the connector.
VGA connector mapping
Pin Signal Pin Signal Pin Signal
1 RED 6 GND 11 NC
2 GREEN 7 GND 12 DDCDAT
3 BLUE 8 GND 13 HSYNC
4 NC 9 +5V 14 VSYNS
7

Pin Signal Pin Signal Pin Signal
5 GND 10 GND 15 DDCCLK
RS232 connector mapping
Pin Signal Pin Signal
1 DCD 6 DSR
2 RXD 7 RTS
3 TXD 8 CTS
4 DTR 9 RI
5 GND
RS485 connector mapping
Pin Signal Pin Signal
1 DATA- 6 NC
2 DATA+ 7 NC
3 NC 8 NC
4 NC 9 NC
5 GND
CANbus connector mapping
8

Pin Signal Pin Signal
1 NC 6 NC
2 CAN_L 7 CAN_H
3 GND 8 NC
4 NC 9 NC
5 NC
DC power port
The following figure shows the physical dimensions of the DC power port.
RS422 connector mapping
Pin Signal Pin Signal
1 TX- 6 NC
2 TX+ 7 NC
3 RX+ 8 NC
4 RX- 9 NC
5 GND
9

System LEDs
Feature
1 Network status light one Indicates the network activity of network port one.
2 Network status light two Indicates the network activity of network port two.
3 Hard-drive activity light Indicates the read/write activity from the internal storage device.
10

3
Setting up the Embedded Box PC
WARNING: During the installation of the Embedded Box PC, the responsible party or integrator must use the power
adapter provided with the Embedded Box PC. Always ensure that the available power source matches the required input
power of the Embedded Box PC. Check the input power markings next to power connector(s) before making
connections.
WARNING: Before you begin any of the procedures in this section, read the safety information that shipped with your
Embedded Box PC. For additional best practices information, go to www.dell.com/regulatory_compliance.
WARNING: To ensure that the protection provided by the Embedded Box PC is not impaired, do not use or install the
Embedded Box PC in any manner other than what is specified in this manual.
WARNING: To provide additional power connections to the main network, use cables appropriate for the load currents
such as, 3-core cable rated 15 A at 90°C (194°F) minimum, which conform to either IEC 60227 or IEC 60245. The
Embedded Box PC accepts cables from 0.8 mm to 2.5 mm (18 AWG to 14 AWG).
WARNING: The symbol indicates hot surface or adjacent hot surface that can obtain temperature during normal
use that can cause a burn. Allow equipment to cool off or use protective gloves when handling to reduce risk of a burn.
WARNING: This product is designed for specific applications and must be installed by qualified personnel with RF and
regulatory related knowledge. The general user must not attempt to install or change the setting.
WARNING: The product shall be installed at a location where the radiating antenna is kept 20 cm away from nearby
persons in its normal operating condition to meet regulatory RF exposure requirements.
WARNING: Use only those antenna(s) that are approved by Dell.
WARNING: Select the installation position carefully and ensure that the final output power does not exceed the limits
present in relevant rules. The violation of these rules could possibly lead to serious federal penalties.
WARNING: Connect a certified SELV power source to the Embedded Box PC.
WARNING: If your equipment or accessories are provided with a detachable main supply cord set and has to be replaced,
ensure that the replacement cord set has an adequate voltage, current, and temperature rating for the country where
the equipment is installed. The cord set must comply to the local safety code, regulations, and law.
1. Install the Embedded Box PC on a vertical surface like a wall using the wall-mount brackets or the DIN-rail brackets.
2. Connect to your network in one of the following methods:
• Connect the network cable.
• Install the wireless antennas (WLAN 1 and WLAN 2) to enable the wireless connection.
11

• Install the mobile broadband kit (WWAN 1 and WWAN 2) to enable the mobile broadband connection.
NOTE: For more information about connecting the wireless antenna to Dell Embedded Box PC, see the
documentation that is shipped with the wireless antenna.
NOTE: For more information about installing the WWAN card in the Embedded Box PC, see the Embedded Box PC
Service Manual at www.dell.com/support.
NOTE: Peripherals such as the wireless antenna, keyboard, and mouse are sold separately.
3. Connect the devices to the I/O ports on the Embedded Box PC.
4. Connect the power adapter and tighten the sleeves on the adapter pin to secure it to the Embedded Box PC.
5. Turn on the Embedded Box PC and complete the operating system setup.
6. Configure the I/O ports on the Embedded Box PC.
Mounting the Embedded Box PC on the wall using the wall-mount
brackets
Mount the Embedded Box PC on a wall by using the wall-mount brackets.
NOTE: The mounting brackets are shipped with only those screws that are required for securing the mounting brackets
to the back of the Embedded Box PC.
1. Slide the mounting brackets into the back of the Embedded Box PC.
12

2. Secure the two mounting brackets to the back of the Embedded Box PC by using two M3x5 screws.
NOTE: Torque the screws at 3 to 3.4 kilograms-centimeter (2.6 to 3.0 pounds-inch).
3. Drill four holes in the wall that correspond to the holes on the mounting brackets.
4. Place the Embedded Box PC against the wall and align the holes on the mounting brackets with the holes on the wall.
13

5. Secure the Embedded Box PC to the wall.
NOTE: Torque the screws (M4x6) at 5 to 5.4 kilograms-centimeter (4.3 to 4.7 pounds-inch).
Mounting the Embedded Box PC on a DIN rail
The Embedded Box PC can be mounted on a DIN rail by using DIN-rail clips.
Hardware required for DIN-rail
• Two DIN-rail clips
• Two M4x7 screws (Screw pitch 18 mm)
DIN-rail mounting holes:
14

15

4
Setting up your operating system
WARNING: To prevent operating system corruption from sudden power loss, use the operating system to gracefully shut
down the Embedded Box PC.
The Embedded Box PC is shipped with one of the following operating systems:
• Windows 7 Professional SP1 64-bit
• Windows 7 Professional for Embedded Systems SP1 64-Bit
• Windows Embedded Standard 7 P 64-bit
• Windows Embedded Standard 7 E 64-bit
• Windows 10 Professional 64-bit
• Windows 10 IoT Enterprise LTSB 2015 64-bit
• Ubuntu Desktop 16.04
NOTE: For more information about Windows operating systems, see msdn.microsoft.com.
NOTE: For more information about Ubuntu Desktop operating system, see www.ubuntu.com/desktop.
Ubuntu Desktop
Reinstalling Ubuntu Desktop
Before reinstalling Ubuntu Desktop, ensure the following:
• Connect a keyboard, mouse, and monitor to the Embedded Box PC, or connect to the Embedded Box PC through a KVM
session, Dell Wyse Cloud Client Manager (CCM), or Dell Command | Monitor (DCM).
• Create a bootable USB flash drive.
NOTE: For more information about using the CCM, see the CCM documentation available at
www.cloudclientmanager.com.
NOTE: For more information about using the DCM, see the DCM documentation available at www.dell.com/
clientsystemsmanagement.
NOTE: Dell recommends that you create a recovery USB flash drive before installing Ubuntu Desktop for the first time.
Follow these steps to reinstall Ubuntu Desktop:
1. Insert the bootable Ubuntu Desktop USB flash drive.
2. Turn on the Embedded Box PC.
3. Press F12 to access the boot menu.
4. Enable UEFI boot mode in System Setup and boot from the Ubuntu Desktop USB flash drive.
5. Select Dell recovery to start the Ubuntu Desktop installation.
6. Select the drive onto which you want to install the Ubuntu Desktop operating system.
7. After the installation is complete, restart the Embedded Box PC.
8. Follow the instructions on the screen to configure the Language, License Agreement, Location, Keyboard Layout, and User
name/password settings.
16

The Embedded Box PC restarts to boot Ubuntu Desktop successfully.
Restoring Ubuntu Desktop
You can restore Ubuntu Desktop on the Embedded Box PC to a new condition if you encounter any of the following situations:
• You are unable to start Ubuntu Desktop
• The Ubuntu Desktop operating system is damaged
Before restoring, create a recovery USB flash drive with the backup image.
Restoring Ubuntu Desktop on the Embedded Box PC from the recovery USB flash drive
1. Insert the recovery USB flash drive into the Embedded Box PC.
2. Turn on the Embedded Box PC.
3. Press F12 to access the boot menu.
4. Enable UEFI boot mode in System Setup and boot from the Ubuntu Desktop USB flash drive.
5. Select Dell recovery to start Ubuntu Desktop recovery.
6. Select the disk onto which you want to install the Ubuntu Desktop operating system.
7. After the installation is complete, restart the Embedded Box PC.
8. Follow the instructions on the screen to complete the Language, License Agreement, Location, Keyboard Layout, and User
name/Password settings.
The Embedded Box PC restarts to boot Ubuntu Desktop successfully.
Creating the bootable USB flash drive
1. Download the Ubuntu Desktop ISO image from www.ubuntu.com/download/desktop.
2. Follow the instructions provided at www.ubuntu.com/download/desktop/create-a-usb-stick-on-windows.
3. Reinstall the Ubuntu Desktop operating system from the bootable USB flash drive.
Creating the recovery USB flash drive
Create a recovery disk when installing Ubuntu Desktop for the first time.
1. Turn on the Embedded Box PC.
2. Follow the instructions on the screen when you start the Embedded Box PC for the first time.
3. Select Language, and click Continue.
4. Agree to the license agreement, and click Continue.
5. Select a location, and click Continue.
6. Select the keyboard layout, and click Continue.
7. Enter the user name and password, and then click Continue.
8. Insert a USB flash drive with 2 GB or more space to create the recovery USB flash drive, and then click Continue.
9. To create a startup disk, select USB stick user plugged, and then click Make Startup Disk.
The recovery USB flash drive is created.
Windows OS
Windows 7 Professional SP1
17

Overview
The Embedded Box PC is shipped with Windows 7 Professional SP1. For more information, see https://support.microsoft.com/en-
us.
Boot up and log in
Before configuring the Windows 7 Professional SP1, connect a keyboard, mouse, and monitor to the Embedded Box PC. Turn on
the Embedded Box PC to boot into Windows.
1. Select regional settings.
2. Create a user account.
3. Read and agree to applicable End User Licence Agreements.
4. Select your preferred settings.
NOTE: Connect to a wireless network if available.
Restoring Windows 7 Professional SP1
You can restore Windows 7 Professional SP1 on the Embedded Box PC by using the recovery OS image on the boot partition, which
resets the run-time image back to the factory image.
Connect a keyboard, mouse, and monitor to the Embedded Box PC. Boot to the recovery environment by following these steps:
1. Turn off your computer.
2. Turn on the Embedded Box PC.
3. When the Dell logo appears on the screen, press F8 several times to open the Advanced Boot Options menu.
4. Use the arrow keys to select Repair Your Computer and press Enter.
5. From the System Recovery Options menu, select a keyboard layout, and then click Next.
6. On the next screen, log in as a local user or the Administrator.
7. From the Recovery options menu, select Factory Image Restore.
8. Click Next to open the Confirm Data Deletion menu.
9. Select the Yes, reformat hard drive and restore system software to factory condition check box and click Next.
10. After the restore operation is complete, click Finish to restart the computer.
Windows 7 Professional SP1 basic functions
BIOS update
BIOS updates for the Embedded Box PC may be downloaded from dell.com/support. The download includes an executable that
may be ran from the local machine.
Watchdog Timer
The Watchdog Timer for Windows 7 Professional SP1 is controlled via a BIOS setting. Enter the BIOS during boot by pressing F2.
The Watchdog Timer is enabled and disabled under the BIOS setting Watchdog Timer.
TPM support
Windows 7 Professional SP1 supports TPM 1.2. For more information about TPM resources, see https://technet.microsoft.com/en-
us/library/cc749022(v=ws.10).aspx.
System shutdown
Click Start, and then click Shut down to shut down the Embedded Box PC.
System restart
Click Start, and click the arrow next to Shut down, and then click Restart to restart the Embedded Box PC.
18

LAN network configuration
1. Click Start and type Network in the search box.
2. Click Network and Sharing Center from the search result.
The Network and Sharing Center window appears.
3. From the left panel, click Change adapter settings.
WLAN network configuration
1. Click Start and type Network in the search box.
2. Click Network and Sharing Center from the search result.
The Network and Sharing Center window appears.
3. From the left panel, click Change adapter settings.
Bluetooth configuration
1. Click Start and type Bluetooth in the search box.
2. Click Change Bluetooth settings from the search result.
The Bluetooth Settings dialog box appears.
DW5580 network configuration
Follow the Service Manual to install and configure the DW5580 module and the corresponding carrier SIM card for the system.
Once the module and the SIM card are installed, follow these steps to connect and disconnect from WWAN.
1. Click Start and type Network in the search box.
2. Click Network and Sharing Center from the search result.
The Network and Sharing Center window appears.
3. From the left panel, click Change adapter settings.
4. Locate the required WWAN connection.
5. Right-click the WWAN connection, and then select Connect or Disconnect to connect to or disconnect from the WWAN
adapter, respectively.
Common port mappings
Serial port mapping
The following table shows the serial port mapping at the bottom of the Embedded Box PC 3000 with the Dell factory installed
Windows 7 Professional SP1 OS image.
Table 1. Serial port mapping
Number Port Type Connector Device Node
1 RS232/485 DB9 COM1
2 Multi-function port
(RS232/422)
7-in-1 cable COM2
3 RS232/485 DB9 COM3
Windows 7 Professional for Embedded Systems SP1
Overview
The Embedded Box PC is shipped with Windows 7 Professional for Embedded Systems. For more information, see https://
www.microsoft.com/windowsembedded/en-us/windows-embedded-enterprise-7.aspx.
19

Boot up and log in
Before configuring the Windows 7 Professional for Embedded Systems, connect a keyboard, mouse, and monitor to the Embedded
Box PC. Turn on the Embedded Box PC to boot into Windows.
1. Select regional settings.
2. Create a user account.
3. Read and agree to applicable End User Licence Agreements.
4. Select your preferred settings.
NOTE: Connect to a wireless network if available.
Windows 7 Professional for Embedded Systems basic functions
Watchdog Timer
The Watchdog Timer for Windows 7 Professional for Embedded Systems is controlled via a BIOS setting. Enter the BIOS during
boot by pressing F2. The Watchdog Timer is enabled and disabled under the BIOS setting Watchdog Timer.
TPM support
Windows 7 Professional for Embedded Systems supports TPM 1.2. For more information about TPM resources, see https://
technet.microsoft.com/en-us/library/cc749022(v=ws.10).aspx.
System shutdown
Click Start, and then click Shut down to shut down the Embedded Box PC.
System restart
Click Start, and click the arrow next to Shut down, and then click Restart to restart the Embedded Box PC.
LAN network configuration
1. Click Start and type Network in the search box.
2. Click Network and Sharing Center from the search result.
The Network and Sharing Center window appears.
3. From the left panel, click Change adapter settings.
WLAN network configuration
1. Click Start and type Network in the search box.
2. Click Network and Sharing Center from the search result.
The Network and Sharing Center window appears.
3. From the left panel, click Change adapter settings.
Bluetooth configuration
1. Click Start and type Bluetooth in the search box.
2. Click Change Bluetooth settings from the search result.
The Bluetooth Settings dialog box appears.
DW5580 network configuration
Follow the Service Manual to install and configure the DW5580 module and the corresponding carrier SIM card for the system.
Once the module and the SIM card are installed, follow these steps to connect and disconnect from WWAN.
1. Click Start and type Network in the search box.
2. Click Network and Sharing Center from the search result.
The Network and Sharing Center window appears.
3. From the left panel, click Change adapter settings.
20