Dell TrueMobile 2300 User manual

Dell™TrueMobile™2300 Wireless Broadband Router
User's Guide
Contents
Introduction
Managing Your Router
Configuration Steps for Common Scenarios
Technical Specifications and Regulatory Information
FAQs
Glossary
Online Customer Support
Information in this document is subject to change without notice.
© 2003 Dell Computer Corporation. All rights reserved.
Trademarks used in this text: Dell, the DELL logo, and TrueMobile are trademarks of Dell Computer Corporation; Microsoft and
Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document
to refer to either the entities claiming the marks and names or their products. Dell disclaims any proprietary interest in
trademarks and trade names other than its own.
P/N M1683 Revision A00, July 2003

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Introduction: Dell™ TrueMobile™ 2300 Wireless Broadband
Router User's Guide
Overview
Wireless Networking Overview
A Look at the Hardware
Overview
The Dell TrueMobile 2300 Wireless Broadband Router is an 802.11b/g wireless access point with a built-in Internet router.
Connecting to an xDSL or cable modem, the Broadband Router can offer both wired and wireless computers simultaneous
access to the Internet. The Wireless Broadband Router can be configured as:
Internet router: Connects to a Cable or xDSL modem providing Internet connectivity to both wired and wireless
computers. The firewall features included in the router control Internet access and protect your network.
Wireless hub (access point): Connects wireless computers for file and print sharing.

4-port Ethernet switch: Connects four wired computers for file and print sharing.
Ethernet bridge: Enables file and print sharing between wired and wireless computers. In addition, connects to an
Ethernet hub, extending Internet connectivity and sharing to more wired computers.
The Wireless Broadband Router supports up to 252 clients. Up to 16 of the 252 clients can be wireless. The Network Address
Translation (NAT) feature allows 64 clients to simultaneously communicate out to the Internet. It runs at speeds up to 54
Megabits per second (Mbps), and the LAN (wired) port runs at 10/100 Mbps. The maximum distance between the Broadband
Router and each computer is 300 feet. This distance may be less depending on your environment.
NOTE: Using the default settings, the Wireless Broadband Router can provide an IP address to 99 wired and wireless
computers. The IP address uniquely identifies each computer on the network. Connections above 20 users may cause
slower throughput as network traffic increases.
By default, you can use the Broadband Router as:
a wireless access point using "wireless" as the wireless network name.
a DHCP server that provides IP addresses to wireless and wired clients.
a bridge to an Ethernet hub.
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Managing Your Router:
Dell™ TrueMobile™ 2300 Wireless Broadband Router User's
Guide
Overview
Setup Wizard
Control Utility
Web-based Configuration Tool
Overview
Your TrueMobile 2300 Wireless Broadband Router came with factory default settings that should work for the majority of the
network usage scenarios. However, there are cases where your network environment may require a different router
configuration.
Setup Wizard:Setup Wizard is a Windows-based software program included on your TrueMobile 2300 CD. You can use
this program to 1) install the router on your network and create an environment for multiple PCs to share Internet access, 2)
add additional computers to the network, and 3) provide links to the User's Guide and the Dell support website.
Control Utility: Control Utility is another Windows-based software program included on your TrueMobile 2300 CD. This utility
is usually installed at the end of the router installation. It provides you useful configuration tool to manage your Wireless
Broadband Router. Please refer to the section Control Utility for detailed information.
Web-based Configuration Tool: Web-Based Configuration Tool is for advanced configuration of the Wireless Broadband
Router. It is a tool provided inside the router which can be accessed via the web browser on your PC. This tool includes every
basic and advanced configuration option for the Wireless Broadband Router. For instance, you can allow other Internet users
to access a Web server hosted on your local private network, or disable your wireless network.
NOTE: Setup Wizard or Control Utility must be run on Windows 2000, and XP computers. Microsoft
Internet Explorer (4.0 or higher) or Netscape (4.0 or higher) must be used for the web-based configuration
tool
Factory Default Settings:
Dell pre-configures the Wireless Broadband Router with the following settings:
NOTE: If you lose track of the device settings, you can reset the router by pushing the reset button to
restore these settings back to your router.
Setting Default
User Name admin
Password admin
Device Name my router
IP Address 192.168.2.1

Subnet Mask 255.255.255.0
10 Mbps Ethernet WAN IP <obtain from ISP via DHCP>
WAN DHCP Client Enabled
ESSID (wireless network name) wireless
Channel 6
Encryption No Encryption
DHCP Server Enabled
NAT Routing Enabled
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Configuration Steps for Common Scenarios:
Dell™ TrueMobile™ 2300 Wireless Broadband Router User's
Guide
Cable Modem Connection
xDSL Modem Connection
Installing And Configuring The Router For Non-Ethernet Cable Connections
Configuring Your Router For The Existing Network
Configuring Your TrueMobile 2300 Router For Gaming
How to Set Wireless Encryption In Your Router?
How to Turn Off Broadcast SSID?
Setting Up As An Access Point
Setting Up File & Printer Sharing
How To Setup WinXP Clients Connecting To The Router?
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Technical Specifications and Regulatory Information:
Dell™ TrueMobile™ 2300 Wireless Broadband Router User's
Guide
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Technical Specifications
Regulatory Information
Limited Warranties and Return Policy
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Wireless interoperability
The Dell TrueMobile 2300 products are designed to be interoperable with any wireless LAN product that is based on direct
sequence spread spectrum (DSSS) and orthogonal frequency division multiplexing (OFDM) radio technology and to comply with
the following standards:
IEEE Std. 802.11b. Standard on Wireless LAN.
802.11g Standard on Wireless LAN.
Wireless Fidelity (WiFi) certification, as defined by the WECA (Wireless Ethernet Compatibility Alliance).
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Wireless 802.11 and your health
The Dell TrueMobile 2300 Wireless Broadband Router, like other radio devices, emits radio frequency electromagnetic energy.
The level of energy emitted by this device, however, is less than the electromagnetic energy emitted by other wireless devices
such as mobile phones. The Dell TrueMobile 2300 wireless device operates within the guidelines found in radio frequency safety
standards and recommendations. These standards and recommendations reflect the consensus of the scientific community and
result from deliberations of panels and committees of scientists who continually review and interpret the extensive research
literature. In some situations or environments, the use of the Dell TrueMobile 2300 wireless devices may be restricted by the
proprietor of the building or responsible representatives of the applicable organization. Examples of such situations include the
following:
Using the Dell TrueMobile equipment on board airplanes, or
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Using the Dell TrueMobile equipment in any other environment where the risk of interference with other devices or services
is perceived or identified as being harmful.
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If you are uncertain of the policy that applies to the use of wireless devices in a specific organization or environment (an airport,
for example), you are encouraged to ask for authorization to use the Dell TrueMobile 2300 wireless device before you turn it on.
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Technical Specifications
Standards supported
IEEE 802.3, IEEE 802.3u, IEEE 802.11b, 802.11g

Protocols
TCP/ IP, IPX, UDP, DHCP Client, DHCP Server
Environment
Operating Humidity 10% to 85% (Non-Condensing)
Storage Humidity 5% to 90% (Non-Condensing)
Operating Temperature 0° to 40° C (32° F to 104° F)
Storage Temperature 0° to 70° C (32° F to 158° F)
Power specification
Receive Sensitivity
11Mbps: 10-5 BER @ -80 dBm, typical
54Mbps: 10-5 BER @ -65 dBm, typical
Transmit Power
Normal Temp Range: ±12 dBm
DC power supply
Input: DC 100-250 50-60 Hz 1A
Output: 5V DC 2A
Radio specification
Range: "Up to 100m" indoors and "Up to 450m" outdoors (open range)
Frequency range: 2.4 - 2.4835 GHz, direct sequence spread spectrum
Number of Channels:
Europe: 11 (1-11)
US: 11 (1-11 )
France: 2 (10-11 )
Japan: 11 (1-11 )
Mobility: Seamless roaming across cell boundaries with handover
Specific features
Supported bit rates:
For 802.11g:
54 Mbps
48 Mbps
36 Mbps
24 Mbps
18 Mbps
12 Mbps
9 Mbps
6 Mbps
For 802.11b:
11 Mbps
5.5 Mbps
2 Mbps
1 Mbps

Data Encryption: WEP (64/128 bit) and WPA
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Utility Software
Setup Wizard software
Control Utility software
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Regulatory Information
The Dell TrueMobile 2300 wireless network device must be installed and used in strict accordance with the manufacturer's
instructions as described in the user documentation that comes with the product. For country-specific approvals, see Radio
approvals. Dell Computer Corporation is not responsible for any radio or television interference caused by unauthorized
modification of the devices included with this Dell TrueMobile 2300 kit, or the substitution or attachment of connecting cables and
equipment other than that specified by Dell Computer Corporation. The correction of interference caused by such unauthorized
modification, substitution or attachment is the responsibility of the user. Dell Computer Corporation and its authorized resellers or
distributors are not liable for any damage or violation of government regulations that may arise from the user failing to comply with
these guidelines.
For the latest regulatory information, documentation, and other updates, please visit the Dell website at support.dell.com.
Regulatory Update/Radio Approval List
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Canada -- Industry Canada (IC)
This device complies with RSS210 of Industry Canada.
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Europe -- EU Declaration of Conformity
This equipment complies with the essential requirements of the European Union directive 1999/5/EC.
Cet équipement est conforme aux principales caractéristiques définies dans la Directive européenne RTTE 1999/5/CE.
Die Geräte erfüllen die grundlegenden Anforderungen der RTTE-Richtlinie 1999/5/EG.
Questa apparecchiatura è conforme ai requisiti essenziali della Direttiva Europea R&TTE 1999/5/CE.
Este equipo cumple los requisitos principales de la Directiva 1999/5/CE de la UE, "Equipos de Terminales de Radio y
Telecomunicaciones".
Este equipamento cumpre os requisitos essenciais da Directiva 1999/5/CE do Parlamento Europeu e do Conselho (Directiva
RTT).
Deze apparatuur voldoet aan de noodzakelijke vereisten van EU-richtlijn betreffende radioapparatuur en telecommunicatie-
eindapparatuur 1999/5/EG.
Dette udstyr opfylder de Væsentlige krav i EU's direktiv 1999/5/EC om Radio- og teleterminaludstyr.
Dette utstyret er i overensstemmelse med hovedkravene i R&TTE-direktivet (1999/5/EC) fra EU.
Utrustningen uppfyller kraven för EU-direktivet 1999/5/EC om ansluten teleutrustning och ömsesidigt erkännande av utrustningens
överensstämmelse (R&TTE).
Tämä laite vastaa EU:n radio- ja telepäätelaitedirektiivin (EU R&TTE Directive 1999/5/EC) vaatimuksia.
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France
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Some areas of France have a restricted frequency band. The worst-case maximum authorized power indoors is:
10 mW for the entire 2.4 GHz band (2400 MHz - 2483.5 MHz)
100 mW for frequencies between 2446.5 MHz and 2483.5 MHz (NOTE - Channels 10 through 13 inclusive operate in the band
2446.6 MHz - 2483.5 MHz)
There are few possibilities for outdoor use: On private property or on the private property of public persons, use is subject to a
preliminary authorization procedure by the Ministry of Defence, with maximum authorized power of 100 mW in the 2446.5 - 2483.5
MHz band. Use outdoors on public property is not permitted.
In the departments listed below, for the entire 2.4 GHz band:
Maximum authorized power indoors is 100 mW
Maximum authorized power outdoors is 10 mW
Departements in which the use of the 2400 - 2483.5 MHz band is permitted with an EIRP of less than 100 mW indoors and less
than 10 mW outdoors:
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01 Ain Orientales 36 Indre 66 Pyrénées
02 Aisne 37 Indre et Loire 67 Bas Rhin
03 Allier 41 Loir et Cher 68 Haut Rhin
05 Hautes Alpes 42 Loire 70 Haute Saône
08 Ardennes 45 Loiret 71 Saône et Loire
09 Ariège 50 Manche 75 Paris
11 Aude 55 Meuse 82 Tarn et Garonne
12 Aveyron 58 Nièvre 84 Vaucluse
16 Charente 59 Nord 88 Vosges
24 Dordogne 60 Oise 89 Yonne
25 Doubs 61 Orne 90 Territoire de
Belfort
26 Drôme 63 Puy du Dôme 94 Val de Marne
32 Gers 64 Pyrénées
Atlantique
This requirement is likely to change over time, allowing you to use your wireless LAN card in more areas within France. Please
check with ART for the latest information (www.art-telecom.fr)
NOTE: Your Dell TrueMobile 2300 Wireless Broadband Router transmits less than 100 mW, but more than 10 mW.
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Italia
A license is required for indoor use. Outdoor use is prohibited.
E' necessaria la concessione ministeriale anche per l'uso interno. Verificare con i rivenditori la procedura da seguire. L'uso per
installazione in esterni non e' permessa.
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USA -- Federal Communications Commission (FCC)
This device complies with Part 15 of the FCC Rules. Operation of the device is subject to the following two conditions:
This device may not cause harmful interference.

This device must accept any interference that may cause undesired operation.
Interference statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy. If the equipment is not installed and used in accordance with
the instructions, the equipment may cause harmful interference to radio communications. There is no guarantee, however, that
such interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception (which can be determined by turning the equipment off and on), the user is encouraged to try to correct the interference
by taking one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the distance between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
NOTE: This Dell TrueMobile 2300 wireless network device must be installed and used in strict accordance with the
manufacturer's instructions as described in the user documentation that comes with the product. Any other installation or
use will violate FCC Part 15 regulations.
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IMPORTANT NOTE
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should
be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This transmitter must
not be co-located or operating in conjunction with any other antenna or transmitter.
Radio approvals
To determine whether you are allowed to use your wireless network device in a specific country, please check to see if the radio
type number that is printed on the identification label of your device is listed on the radio approval list posted on the general Dell
support site at support.dell.com.
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Regulatory Update/Radio Approval List
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Limited Warranties and Return Policy
Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day (U.S. only), one-year,
two-year, three-year, or four-year limited warranty. To determine which warranty you purchased, see the invoice that
accompanied your hardware product(s). The following sections describe the limited warranties and return policy for the
U.S., the limited warranties and return policy for Canada, and the manufacturer guarantee for Latin America and the
Caribbean.
Limited Warranty for the U.S.
What is covered by this limited warranty?
This limited warranty covers defects in materials and workmanship in your - our end-user customer's - Dell-branded
hardware products, including Dell-branded peripheral products.
What is not covered by this limited warranty?
This limited warranty does not cover:
• Software, including the operating system and software added to the Dell-branded hardware products through our
factory-integration system, third-party software, or the reloading of software
• Non-Dell-branded products and accessories
• Problems that result from:
- External causes such as accident, abuse, misuse, or problems with electrical power
- Servicing not authorized by us
- Usage that is not in accordance with product instructions

- Failure to follow the product instructions or failure to perform preventive maintenance
- Problems caused by using accessories, parts, or components not supplied by us
• Products with missing or altered service tags or serial numbers
• Products for which we have not received payment
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH
VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL'S RESPONSIBILITY FOR
MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH
IN THIS WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT,
INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THE LIMITED
WARRANTY PERIOD REFLECTED ON YOUR INVOICE. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED,
WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO
YOU.
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR
FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR
THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE,
OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU
PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH
WE ARE RESPONSIBLE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
How long does this limited warranty last?
This limited warranty lasts for the time period indicated on your invoice, except that the limited warranty on Dell-
branded batteries lasts only one year and the limited warranty on the lamps for Dell-branded projectors lasts only
ninety days. The limited warranty begins on the date of the invoice. The warranty period is not extended if we repair or
replace a warranted product or any parts. Dell may change the availability of limited warranties, at its discretion, but
any changes will not be retroactive.
What do I do if I need warranty service?
Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your
Dell service tag number or order number available.
Individual Home Consumers:
Technical Support 1-800-624-9896
Customer Service 1-800-624-9897
Individual Home Consumers who purchased through an Employee Purchase Program:
Technical Support and Customer Service 1-800-822-8965
Home and Small Business Commercial Customers:
Technical Support and Customer Service 1-800-456-3355
Medium, Large, or Global Commercial Customers, Healthcare Customers, and Value Added Resellers
(VARs):
Technical Support and Customer Service 1-800-822-8965
Government and Education Customers:
Technical Support and Customer Service 1-800-234-1490
Dell-Branded Memory 1-888-363-5150
What will Dell do?
During the first 90 days of the 90-day limited warranty and the first year of all other limited warranties: For the
first 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell-
branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able
to repair the product, we will replace it with a comparable product that is new or refurbished.
When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You
must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the
shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement
products to you. We will pay to ship the repaired or replaced products to you if you use an address in the United
States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the product to you freight
collect.
If we determine that the product is not covered under this warranty, we will notify you and inform you of service
alternatives that are available to you on a fee basis.
NOTE : Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other
storage device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable
media such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or
personal information; lost or corrupted data; or damaged or lost removable media.
During the remaining years: For the remaining period of the limited warranty, we will replace any defective part with
new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid credit
card number at the time you request a replacement part, but we will not charge you for the replacement part as long
as you return the original part to us within thirty days after we ship the replacement part to you. If we do not receive
the original part within thirty days, we will charge to your credit card the then-current standard price for that part.
We will pay to ship the part to you if you use an address in the United States (excluding Puerto Rico and U.S.
possessions and territories). Otherwise, we will ship the part freight collect. We will also include a prepaid shipping
container with each replacement part for your use in returning the replaced part to us.
NOTE : Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage
device(s) in the product(s). We are not responsible for lost or corrupted data.
What if I purchased a service contract?
If your on-site service contract is with Dell, on-site service will be provided to you under the terms of the on-site

service agreement. Please refer to that contract for details on how to obtain service.
If you purchased through us a service contract with one of our third-party service providers, please refer to that
contract for details on how to obtain service.
How will you fix my product?
We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building
replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell,
some of which were never used by a customer. All parts and systems are inspected and tested for quality.
Replacement parts and systems are covered for the remaining period of the limited warranty for the product you
bought.
What do I do if I am not satisfied?
We pride ourselves on our great customer service. If you are not satisfied with the service you receive under this
limited warranty, please let us know. We have found that the best way to resolve issues regarding our limited warranty
is to work together. If, after those discussions, you are still not satisfied, we believe arbitration is the most expeditious
way to resolve your concerns. Therefore, ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT,
TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT, OR FUTURE, AND INCLUDING STATUTORY,
COMMON LAW, INTENTIONAL TORT, AND EQUITABLE CLAIMS) AGAINST DELL arising from or relating to this
limited warranty, its interpretation, or the breach, termination, or validity thereof, the relationships which result from this
limited warranty (including, to the full extent permitted by applicable law, relationships with third parties), Dell's
advertising, or any related purchase SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING
ARBITRATION ADMINISTERED BY THE NATIONAL ARBITRATION FORUM (NAF) under its Code of Procedure
then in effect (available via the Internet at www.arb-forum.com or via telephone at 1-800-474-2371). The arbitration
will be limited solely to the dispute or controversy between you and Dell. Any award of the arbitrator(s) shall be final
and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction.
Information may be obtained and claims may be filed with the NAF at P.O. Box 50191, Minneapolis, MN 55405. This
provision applies only to individual home consumers and consumers who purchased through an employee purchase
program. It does not apply to small, medium, large, and global commercial customers or government, education, and
healthcare customers.
May I transfer the limited warranty?
Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records
the transfer with us. The limited warranty on Dell-branded memory may not be transferred. You may record your
transfer by going to Dell's website:
• If you are an Individual Home Consumer, go to www.dell.com/us/en/dhs/topics/sbtopic_015_ccare.htm
• If you are a Small, Medium, Large, or Global Commercial Customer, go to
www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_015_ccare.htm
• If you are a Government, Education, or Healthcare Customer, or an Individual Consumer who purchased through an
employee purchase program, go to www.dell.com/us/en/pub/topics/sbtopic_015_ccare.htm
If you do not have Internet access, call your customer care representative or call 1-800-624-9897.
"Total Satisfaction" Return Policy (U.S. Only)
We value our relationship with you and want to make sure that you're satisfied with your purchases. That's why we
offer a "Total Satisfaction" return policy for most products that you - the end-user customer - purchase directly from
Dell. Under this policy, you may return to Dell products that you purchased directly from Dell for a credit or a refund of
the purchase price paid, less shipping and handling and applicable restocking fees as follows:
• New Hardware Products and Accessories -- All new hardware, accessories, parts, and unopened software still in its
sealed package, excluding the products listed below, may be returned within thirty days from the invoice date. To
return applications software or an operating system that has been installed by Dell, you must return the entire
computer. A different return policy applies to non-defective products purchased through Dell's Software and
Peripherals division by customers of our Small and Medium Business divisions.
Those products may be returned within thirty days from the invoice date, but a fifteen percent (15%) restocking fee will
be deducted from any refund or credit. The "Total Satisfaction" Return Policy and Software and Peripherals division
return policy are not available for Dell | EMC storage products, EMC-branded products, or enterprise software.
• Reconditioned or Refurbished Dell-Branded Hardware Products and Parts -- All reconditioned or refurbished Dell-
branded server and storage products may be returned within thirty days from the invoice date. All other reconditioned
or refurbished Dell-branded hardware products and parts may be returned within fourteen days of the invoice date.
To return products, e-mail or call Dell customer service to receive a Credit Return Authorization Number within the
return policy period applicable to the product you want to return. You must obtain a Credit Return Authorization
Number in order to return the product. See "Contacting Dell" or "Getting Help" in your customer documentation (or
www.dell.com/us/en/gen/contact.htm) to find the appropriate contact information for obtaining customer assistance.
You must ship the products to Dell within five days of the date that Dell issues the Credit Return Authorization
Number. You must also return the products to Dell in their original packaging, in as-new condition along with any
media, documentation, and all other items that were included in the original shipment, prepay shipping charges, and
insure the shipment or accept the risk of loss or damage during shipment.
Limited Warranty Terms for Canada
What is covered by this limited warranty?
This limited warranty covers defects in materials and workmanship in your -- our end-user customer's -- Dell-branded
hardware products, including Dell-branded peripheral products.
What is not covered by this limited warranty?
This limited warranty does not cover:
• Software, including the operating system and software added to the Dell-branded hardware products through our
factory-integration system, or the reloading of the software
• Non-Dell branded products and accessories
• Problems that result from:
- External causes such as accident, abuse, misuse, or problems with electrical power
- Servicing not authorized by us
- Usage that is not in accordance with product instructions

- Failure to follow the product instructions or failure to perform preventive maintenance
- Problems caused by using accessories, parts, or components not supplied by us
• Products with missing or altered service tags or serial numbers
• Products for which we have not received payment
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH
VARY FROM PROVINCE TO PROVINCE. DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN
PRODUCT IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT,
FOR THE TERM OF THE WARRANTY PERIOD REFLECTED ON YOUR INVOICE. EXCEPT FOR THE EXPRESS
WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT, DELL DISCLAIMS ALL OTHER WARRANTIES
AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR
OTHERWISE. SOME PROVINCES DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR
CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS.
THEREFORE, THE FOREGOING EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS WARRANTY STATEMENT
OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT
LIMITATION, ANY LIABILITY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS
NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO
MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE
MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.
SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL, INDIRECT, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
How long does this limited warranty last?
This limited warranty lasts for the time period indicated on your invoice, except that the limited warranty on Dell-
branded batteries lasts only one year and the limited warranty on the lamps for Dell-branded projectors lasts only
ninety days. The limited warranty begins on the date of the invoice. The warranty period is not extended if we repair or
replace a warranted product or any parts. Dell may change the terms and availability of limited warranties, at its
discretion, but any changes will not be retroactive (that is, the warranty terms in place at the time of purchase will
apply to your purchase).
What do I do if I need warranty service?
Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your
Dell service tag number or order number available.
Individual Home Consumers; Home Office and Small Business Customers:
Technical Support and Customer Service 1-800-847-4096
Medium, Large, and Global Commercial Customers; Government, Education, and Healthcare Customers; and
Value Added Resellers (VARs):
Technical Support 1-800-387-5757
Customer Service 1-800-326-9463
Government or Education Customers, or Individual Home Consumers who purchased through an Employee
Purchase Program:
Technical Support 1-800-387-5757
Customer Service 1-800-326-9463 (Extension 8221 for
Individual Consumers)
Dell-Branded Memory 1-888-363-5150
What will Dell do?
During the first year of all limited warranties: During the first year of all limited warranties, we will repair any Dell-
branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able
to repair the product, we will replace it with a comparable product that is new or refurbished.
When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You
must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the
shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement
products to you. We will pay to ship the repaired or replaced products to you if you use an address in Canada.
Otherwise, we will ship the product to you freight collect.
If we determine that the problem is not covered under this warranty, we will notify you and inform you of service
alternatives that are available to you on a fee basis
.
NOTE : Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other
storage device(s) in the product(s). Remove any confidential, proprietary or personal information, removable media,
such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary or personal
information; lost or corrupted data; or damaged or lost removable media.
During the remaining years following the first year of all limited warranties : We will replace any defective part
with new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid
credit card number at the time you request a replacement part, but we will not charge you for the replacement part as
long as you return the original part to us within thirty days after we ship the replacement part to you. If we do not
receive the original part within thirty days, we will charge to your credit card the then-current standard price for that
part.
We will pay to ship the part to you if you use an address in Canada. Otherwise, we will ship the part freight collect.
We will also include a prepaid shipping container with each replacement part for your use in returning the replaced
part to us.
NOTE : Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage
device(s) in the product(s). We are not responsible for lost or corrupted data.
What if I purchased an on-site service contract?
If your service contract is with Dell, service will be provided to you under the terms of the service contract. Please

refer to that contract for details on how to obtain service. Dell's service contracts can be found online at
www.dell.ca or by calling Customer Care at 1-800-847-4096. If you purchased through us a service contract with one
of our third-party service providers, please refer to that contract (mailed to you with your invoice) for details on how to
obtain service.
How will you fix my product?
We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building
replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell,
some of which were never used by a customer. All parts and systems are inspected and tested for quality.
Replacement parts and systems are covered for the remaining period of the limited warranty for the product you
bought. Dell owns all parts removed from repaired products.
What do I do if I am not satisfied?
We pride ourselves on our great customer service. If you are not satisfied with the service you receive under this
limited warranty, please let us know. We have found that the best way to resolve issues regarding our limited warranty
is to work together. If, after those discussions, you are still not satisfied, we believe arbitration is the most expeditious
way to resolve your concerns. Therefore, ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT,
TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY,
COMMON LAW, INTENTIONAL TORT, AND EQUITABLE CLAIMS) AGAINST DELL arising from or relating to this
limited warranty, its interpretation, or the breach, termination or validity thereof, the relationships which result from this
limited warranty (including, to the full extent permitted by applicable law, relationships with third parties), Dell's
advertising, or any related purchase SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING
ARBITRATION ADMINISTERED BY THE NATIONAL ARBITRATION FORUM (NAF) under its Code of Procedure
then in effect (available via the Internet at www.arb-forum.com, or via telephone at 1-800-474-2371). The arbitration
will be limited solely to the dispute or controversy between you and Dell. Any award of the arbitrator(s) shall be final
and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction.
Information may be obtained and claims may be filed with the NAF at P.O. Box 50191, Minneapolis, MN 55405.
May I transfer the limited warranty?
Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records
the transfer with us. The limited warranty on Dell-branded memory may not be transferred. You may record your
transfer by going to our website:
• If you are an Individual Home Consumer, go to www.dell.com/us/en/dhs/topics/sbtopic_016_ccare.htm
• If you are a Home Office, Small, Medium, Large, or Global Commercial Customer, go to
www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_016_ccare.htm
• If you are a Government, Education, or Healthcare Customer, or an Individual Home Consumer who purchased
through an Employee Purchase Program, go to www.dell.com/us/en/pub/topics/sbtopic_016_ccare.htm
If you do not have Internet access, please call Dell at 1-800-326-9463.
"Total Satisfaction" Return Policy
If you are an end-user customer who bought new products directly from Dell, you may return them to Dell up to 30
days after you receive them for a refund or credit of the product purchase price. If you are an end-user customer who
bought reconditioned or refurbished products from Dell, you may return them to Dell within 14 days after the date of
invoice for a refund or credit of the product purchase price. In either case, the refund or credit will not include any
shipping and handling charges shown on your invoice and will be subject to a fifteen percent (15%) restocking fee,
unless otherwise prohibited by law. If you are an organization that bought the products under a written agreement with
Dell, the agreement may contain different terms for the return of products than specified by this policy.
To return products, you must call Dell Customer Service at 1-800-387-5759 to receive a Credit Return Authorization
Number. To expedite the process of your refund or credit, Dell expects you to return the products to Dell in their
original packaging within five days of the date that Dell issues the Credit Return Authorization Number. You must also
prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment. You may
return software for a refund or credit only if the sealed package containing the floppy disk(s) or CD(s) is unopened.
Returned products must be in as-new condition, and all of the manuals, floppy disk(s), CD(s), power cables, and other
items included with a product must be returned with it. For customers who want to return, for refund or credit only,
either application or operating system software that has been installed by Dell, the whole system must be returned,
along with any media and documentation that may have been included in the original shipment.
The "Total Satisfaction" Return Policy does not apply to Dell | EMC storage products. It also does not apply to
products purchased through Dell's Software and Peripherals division. For those products, please instead refer to Dell's
Software and Peripheral's then-current return policy (see the following section, "Dell Software and Peripherals
(Canada Only)").
Dell Software and Peripherals (Canada Only)
Third-Party Software and Peripherals Products
Similar to other resellers of software and peripherals, Dell does not warrant third-party products. Third-party software
and peripheral products are covered by the warranties provided by the original manufacturer or publisher only. Third
party manufacturer warranties vary from product to product. Consult your product documentation for specific warranty
information. More information may also be available from the manufacturer or publisher.
While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee that all
of the products we offer work with any or all of the various models of Dell computers, nor do we test or guarantee all
of the products we sell on the hundreds of different brands of computers available today. If you have questions about
compatibility, we recommend and encourage you to contact the third-party software and peripheral product
manufacturer or publisher directly.
Dell-Branded Peripheral Products
Dell does provide a limited warranty for new Dell-branded peripheral products (products for which Dell is listed as the
manufacturer) such as monitors, batteries, memory, docking stations, and projectors). To determine which limited
warranty applies to the product you purchased, see the Dell invoice and/or the product documentation that
accompanied your product. Descriptions of Dell's limited warranties are described in preceding sections.
Return Policy
If you are an end-user customer who bought Dell Software and Peripherals products directly from a Dell company,
you may return Dell Software and Peripherals products that are in as-new condition to Dell up to 30 days from the
date of invoice for a refund of the product purchase price if already paid. This refund will not include any shipping and
handling charges shown on your invoice; you are responsible for those.

To return products, you must call Dell Customer Service at 1-800-387-5759 to receive a Credit Return Authorization
Number. You must ship the Dell Software and Peripherals products back to Dell in their original manufacturer's
packaging (which must be in as-new condition), prepay shipping charges, and insure the shipment or accept the risk
of loss or damage during shipment.
To qualify for refund or replacement, returned products must be in as-new condition, software products must be
unopened, and all of the manuals, floppy disk(s), CD(s), power cables, and other items included with a product must
be returned with it.
One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only)
Guarantee
Dell Computer Corporation ("Dell") warrants to the end user in accordance with the following provisions that its
branded hardware products, purchased by the end user from a Dell company or an authorized Dell distributor in Latin
America or the Caribbean, will be free from defects in materials, workmanship, and design affecting normal use, for a
period of one year from the original purchase date. Products for which proper claims are made will, at Dell's option,
be repaired or replaced at Dell's expense. Dell owns all parts removed from repaired products. Dell uses new and
reconditioned parts made by various manufacturers in performing repairs and building replacement products.
Exclusions
This Guarantee does not apply to defects resulting from: improper or inadequate installation, use, or maintenance;
actions or modifications by unauthorized third parties or the end user; accidental or willful damage; or normal wear and
tear.
Making a Claim
Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee
period. The end user must always supply proof of purchase, indicating name and address of the seller, date of
purchase, model and serial number, name and address of the customer, and details of symptoms and configuration at
the time of malfunction, including peripherals and software used. Otherwise, Dell may refuse the guarantee claim.
Upon diagnosis of a warranted defect, Dell will make arrangements and pay for ground freight and insurance to and
from Dell's repair/replacement center. The end user must ensure that the defective product is available for collection
properly packed in original or equally protective packaging together with the details listed above and the return number
provided to the end user by Dell.
Limitation and Statutory Rights
Dell makes no other warranty, guarantee or like statement other than as explicitly stated above, and this Guarantee is
given in place of all other guarantees whatsoever, to the fullest extent permitted by law. In the absence of applicable
legislation, this Guarantee will be the end user's sole and exclusive remedy against Dell or any of its affiliates, and
neither Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or consequential
loss arising from negligence, breach of contract, or howsoever.
This Guarantee does not impair or affect mandatory statutory rights of the end user against and/or any rights
resulting from other contracts concluded by the end user with Dell and/or any other seller.
Dell World Trade LP
One Dell Way, Round Rock, TX 78682, USA
Dell Computadores do Brasil Ltda (CNPJ No. 72.381.189/0001-10) /
Dell Commercial do Brasil Ltda (CNPJ No. 03 405 822/0001-40)
Avenida Industrial Belgraf, 400
92990-000 - Eldorado do Su - RS - Brasil
Dell Computer de Chile Ltda
Coyancura 2283, Piso 3- Of.302,
Providencia, Santiago - Chile
Dell Computer de Colombia Corporation
Carrera 7 #115-33 Oficina 603
Bogota, Colombia
Dell Computer de Mexico SA de CV
Paseo de la Reforma 2620 - 11° Piso
Col. Lomas Altas
11950 México, D.F.
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Back to Contents Page

FAQs
Hardware Installation:
How do I install the Dell
TrueMobile 2300 Wireless
Broadband Router for optimal
coverage?
What is the maximum
number of wireless, wired, and
Internet users for each Dell
TrueMobile 2300 Wireless
Broadband Router?
Can the Dell TrueMobile
2300 Wireless Broadband
Router attach to a hub, switch,
or router?
What is the physical
connection from the Dell
TrueMobile 2300 Wireless
Broadband Router to a wired
network?
Software Configuration
Internet Settings
Wireless Attributes
Supported Features
Troubleshooting
Other
Glossary
How do I install the Dell™ TrueMobile™ 2300 Wireless Broadband Router for
optimal coverage?
Each Dell TrueMobile 2300 Wireless Broadband Router supports up to about a 150 to 200 foot radius,
depending on obstacles and interference issues. For smaller installations a little experimentation
provides good placement of the Dell TrueMobile 2300 Wireless Broadband Router.
What is the maximum number of wireless, wired, and Internet users for each
Dell TrueMobile 2300 Wireless Broadband Router?
The built-in DHCP server can provide IP addresses for up to 252 clients. 16 wireless clients are
supported simultaneously on each unit. 32 clients can simultaneously access the Internet via the built-
in NAT router.
NOTE: As the number of users on each Dell TrueMobile 2300 increases, the network
performance level decreases.
Can the Dell TrueMobile 2300 Wireless Broadband Router attach to a hub,
switch, or router?
Yes, via its LAN port, the Dell TrueMobile 2300 Wireless Broadband Router provides the flexibility for
a wide variety of network configurations and connections.
What is the physical connection from the Dell TrueMobile 2300 Wireless
Broadband Router to a wired network?
Each Dell TrueMobile 2300 Wireless Broadband Router has a 10/100 Ethernet (LAN port) connection,
which allows communication with a 10 megabit per second (Mbps), 100 Mbps, or 10/100 Mbps hub or
switch.

Access Point:
An access point is a device on the wireless network that receives and retransmits data. It allows computers with wireless
network adapters to be connected, typically, to an Ethernet network.
Cable Modem:
A cable modem is a device that enables you to hook up your PC to the Internet via a local cable TV line.
Client:
A client is a computer on a network.
Domain Name System (or Service) (DNS):
DNS is an Internet service that translates domain names into IP addresses. A DNS server keeps a database of host
computers, their respective domain names, and IP addresses. When a domain name is requested, the DNS server uses this
table to send the user to the proper IP address.
The DNS system is really its own network. If one DNS server doesn't know how to translate a particular domain name, it asks
another one, and so on, until the correct IP address is returned.
Dynamic Host Configuration Protocol (DHCP):
DHCP is the process of automatically configuring the TCP/IP settings for every computer on a network.
Encryption:
Encryption is a common way of implementing security and protecting information. Encryption applies a set of instructions, called
an algorithm, to information. The instructions combine the plain or clear text of information with a sequence of hexadecimal
numbers, called an encryption key.
Before transmitting information over the airwaves, the wireless client or access point encrypts or scrambles the information.
The access point or wireless client receiving the information uses the same key to decrypt or unscramble the information. The
information is only readable to WLAN devices that have the correct encryption key. The longer the key is, the stronger the
encryption. All wireless clients and access points in a WLAN must use the same encryption method and key. 802.11-compliant
wireless network has Wired Equivalent Privacy (WEP) and Wi-Fi Protected Access (WPA) technologies for wireless security.
Ethernet:
Ethernet is the most widely used local area networking technology. It is an industry-wide standard originally developed by

Xerox and formalized in 1980 by DEC, Intel, and Xerox. Ethernet networks transmit data at 10/100 Mbps using a specified
protocol.
Ethernet Address (MAC Address):
An Ethernet address is a unique, pre-programmed address, sometimes referred to as a media access control (MAC) address.
Each computer on an Ethernet network has its own Ethernet address. This 12-digit hexadecimal address is encoded into the
circuitry of the computer’s network adapter when it is manufactured. Other devices on the network use this address to identify
the computer. This address is not the same as the IP address that is assigned to computers on TCP/IP networks. On these
networks, the IP address is associated with the MAC address to enable network communication.
Host:
A host is any device that is connected to the network, for example, a computer, network printer, or router. Each host has a
unique name (called "Host Name") or IP address (called "Host IP") for identifying on the network.
Internet Protocol (IP):
IP is the protocol used to send data from one computer to another over the Internet. The IP protocol describes how Internet
computers keep track of the IP address of each computer on the network and route packets of data from one IP address to
another.
Internet Service Provider (ISP):
An ISP is a company that provides individuals and other companies access to the Internet and other related services such as
website building and virtual hosting. An ISP has the equipment and the telecommunication line access required to have POP on
the Internet for the geographic area served. The larger ISPs have their own high-speed leased lines so that they are less
dependent on the telecommunication providers and can provide better service to their customers.
IP Address:
An IP address provides unique identification for each computer on the Internet or on a local network. IP addresses are usually
expressed as a group of four numbers separated by periods, for example, 169.254.10.2. None of the numbers can be greater
than 255. Each Ethernet interface has an IP address. For the Dell TrueMobile 2300 Wireless Broadband Router, there is a LAN
Ethernet interface and a WAN Ethernet interface; hence, there is a LAN IP address and a WAN IP address.
Link Light:
A link light is a light on a network device that indicates a good network connection. Hubs typically have a link light for each
port; although, they may not be labeled as such, and the lights may show other information. These lights often blink for network
activity. Some hubs display different colored lights for 10 Mbps and 100 Mbps. For more information, see the documentation
accompanying your product.
Local Area Network (LAN):
A LAN is a network in one location. The network lets users at that location share files, printers and other services. See WAN.