Delta DX-3001 Series User manual

www.deltaww.com
2016-10-19
DX-3001 Series Industrial
3G/WAN Cloud Router
User Manual
Industrial Automation Headquarters
Delta Electronics, Inc.
Taoyuan Technology Center
No.18, Xinglong Rd., Taoyuan City,
Taoyuan County 33068, Taiwan
TEL: [phone] / FAX: [phone]
Asia
Delta Electronics (Jiangsu) Ltd.
Wujiang Plant 3
1688 Jiangxing East Road,
Wujiang Economic Development Zone
Wujiang City, Jiang Su Province, P.R.C. 215200
TEL: [phone] / FAX: [phone]
Delta Greentech (China) Co., Ltd.
238 Min-Xia Road, Pudong District,
ShangHai, P.R.C. 201209
TEL: [phone] / FAX: [phone]
Delta Electronics (Japan), Inc.
Tokyo Ofce
2-1-14 Minato-ku Shibadaimon,
Tokyo 105-0012, Japan
TEL: [phone] / FAX: [phone]
Delta Electronics (Korea), Inc.
1511, Byucksan Digital Valley 6-cha, Gasan-dong,
Geumcheon-gu, Seoul, Korea, 153-704
TEL: [phone] / FAX: [phone]
Delta Electronics Int’l (S) Pte Ltd.
4 Kaki Bukit Ave 1, #05-05, Singapore 417939
TEL: [phone] / FAX: [phone]
Delta Electronics (India) Pvt. Ltd.
Plot No 43 Sector 35, HSIIDC
Gurgaon, PIN 122001, Haryana, India
TEL : [phone] / FAX : [phone]
Americas
Delta Products Corporation (USA)
Raleigh Ofce
P.O. Box 12173,5101 Davis Drive,
Research Triangle Park, NC 27709, U.S.A.
TEL: [phone] / FAX: [phone]
Delta Greentech (Brasil) S.A.
Sao Paulo Ofce
Rua Itapeva, 26 - 3° andar Edicio Itapeva One-Bela Vista
01332-000-São Paulo-SP-Brazil
TEL: [phone] / FAX: [phone]
Europe
Delta Electronics (Netherlands) B.V.
Eindhoven Ofce
De Witbogt 20, 5652 AG Eindhoven, The Netherlands
TEL : [phone] / FAX : [phone]
*We reserve the right to change the information in this manual without prior notice.

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DX-3001 Series Industrial 3G/WAN
Cloud Router User Manual
Table of Contents
Chapter 1 Introduction
1.1 Product Overview......................................................................................... 1-3
1.1.1 Network Design..................................................................................... 1-3
1.1.2 Features .............................................................................................. 1-4
1.1.3 Front Panel Ports and LEDs ..................................................................... 1-5
1.1.4 Top Panel ............................................................................................. 1-5
1.1.5 Bottom Panel ........................................................................................ 1-6
1.1.6 Dimension ............................................................................................ 1-7
1.2 Package Checklist ........................................................................................ 1-7
Chapter 2 User Interface
2.1 Web-based GUI Configuration ........................................................................... 2-2
2.1.1 System Connection ................................................................................... 2-2
2.1.2 Default IP Address/Account/Password.......................................................... 2-2
2.1.3 Local Network Setups................................................................................ 2-2
2.1.4 Logging in ............................................................................................... 2-4
2.2 DIADevice...................................................................................................... 2-5
2.2.1 Device Connection and Detection ................................................................ 2-6
2.2.2 Network Setting ....................................................................................... 2-8
2.2.3 Bind Device ........................................................................................... 2-11
2.2.4 Open Device Webpage............................................................................. 2-13
Chapter 3 Functions
3.1 Status ........................................................................................................ 3-2
3.1.1 Network Status ..................................................................................... 3-2
3.1.2 Device Information ................................................................................ 3-3
3.1.3 Local Log ............................................................................................. 3-4
3.1.4 Cloud Status......................................................................................... 3-5

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3.1.5 Connected Device.................................................................................. 3-5
3.2 Network ..................................................................................................... 3-5
3.2.1 Connection ........................................................................................... 3-5
3.2.2 Cellular Link1........................................................................................ 3-7
3.2.3 Cellular Link2...................................................................................... 3-10
3.2.4 WAN.................................................................................................. 3-12
3.2.5 LAN................................................................................................... 3-14
3.3 Firewall .................................................................................................... 3-15
3.3.1 MAC Filter .......................................................................................... 3-15
3.4 System..................................................................................................... 3-16
3.4.1 User Management ............................................................................... 3-16
3.4.2 Time Zone Configurations ..................................................................... 3-17
3.4.3 RS232 ............................................................................................... 3-17
3.4.4 RS485 ............................................................................................... 3-22
3.4.5 Modbus TCP........................................................................................ 3-28
3.4.6 Firmware Upgrade ............................................................................... 3-31
3.4.7 Backup & Restore ................................................................................ 3-32
3.4.8 System Reboot ................................................................................... 3-32
3.4.9 Scheduled Jobs ................................................................................... 3-33
3.4.9.1 Add A New Job ............................................................................. 3-33
3.4.9.2 Export Job List ............................................................................. 3-34
3.4.9.3 Import Job List ............................................................................. 3-34
3.4.10 Network Diagnosis............................................................................... 3-34
3.4.11 Privilege Management .......................................................................... 3-35
3.4.12 Event Management.............................................................................. 3-38
3.4.13 Register Management .......................................................................... 3-42
3.5 Cloud Service ............................................................................................ 3-43
3.5.1 Cloud Service ..................................................................................... 3-43
3.5.2 Proxy Setting...................................................................................... 3-48
3.5.3 Secure Tunnel Firewall ......................................................................... 3-49
3.5.4 Cloud Log........................................................................................... 3-50
Chapter 4 DIACom
4.1 Introduction to DIACom ................................................................................ 4-2
4.1.1 Select a Suitable Firmware Version .......................................................... 4-2

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4.1.2 DIACom Installation............................................................................... 4-3
4.1.3 DIACloud Account Registration ................................................................ 4-3
4.1.4 Bind DIACloud Account .......................................................................... 4-5
4.2 DIACom Operation ....................................................................................... 4-6
4.2.1 Setup a Secure Tunnel ........................................................................... 4-6
4.2.2 Create a Virtual Serial-port ................................................................... 4-11
4.2.3 Remote Control and Monitoring via DIACom ............................................ 4-12
4.2.4 Automation Startup ............................................................................. 4-14
Chapter 5 DIACloud
5.1 Introduction to DIACloud .............................................................................. 5-2
5.1.1 Select a Suitable Firmware Version .......................................................... 5-2
5.2 Instructions for DIACloud .............................................................................. 5-2
5.2.1 Register and Login................................................................................. 5-2
5.2.2 Home .................................................................................................. 5-4
5.2.3 Devices................................................................................................ 5-6
5.2.4 Alarm ................................................................................................ 5-16
5.2.5 Secure Tunnels ................................................................................... 5-17
5.2.6 Sub Users .......................................................................................... 5-19
5.2.7 Logs .................................................................................................. 5-22
5.2.8 Orders ............................................................................................... 5-23
5.2.9 Profile................................................................................................ 5-24
Chapter 6 DIACloud
6.1 Introduction to DIACloud APP ........................................................................ 6-2
6.1.1 Select a Suitable Firmware Version .......................................................... 6-2
6.1.2 DIACloud APP Installation ....................................................................... 6-2
6.2 DIACloud APP Function ................................................................................. 6-3
6.2.1 DIACloud APP Login ............................................................................... 6-3
6.2.2 Device List ........................................................................................... 6-4
6.2.3 Device Details....................................................................................... 6-5
6.2.4 Registers View ...................................................................................... 6-6
6.2.5 Alarm List ............................................................................................ 6-7

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Chapter 1 Product Introduction
Table of Contents
1.1 Product Overview.......................................................................................1-4
1.1.1 Network Design..................................................................................... 1-5
1.1.2 Features............................................................................................... 1-5
1.1.3 Front Panel Ports and LEDs .....................................................................1-6
1.1.4 Top Panel ............................................................................................. 1-6
1.1.5 Bottom Panel ........................................................................................ 1-7
1.1.6 Dimension ............................................................................................ 1-8
1.2 Package Checklist ......................................................................................1-8

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About This Manual
The user manual is suitable for DX-3001H9. If you need to use the Delta DX-2100/2300 series products in China areas,
please refer to the model name DX-2100RW-WW/ DX-2300LN-WW on the Delta website, or contact our branch offices or
distributors.
FCC Interference Statement
This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation.
This equipment generates radio frequency signal and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
---Reorient or relocate the receiving antenna.
---Increase the separation between the equipment and receiver.
---Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
---Consult the dealer or an experienced radio/TV technician for help.
CE Declaration of Conformity
DX-3001H9-V is herewith confirmed to comply with the requirements set out in the Council Directive on the
Approximation of the Laws of the Member States relating to Electromagnetic Compatibility of Radio and Telecom device
(1995/5/EC). For the evaluation regarding the Directives, the following standards were applied:
Test Items :
---EMC
EN 301 908-1 V7.1.1(2015-03)
EN 301 511 V12.1.1(2015-06)
---Radio
EN 301 489-1 V1.9.2 (2011-09)
EN 301 489-7 V1.3.1 (2005-11)
EN 301 489-24 V1.5.1 (2010-10)
---MPE
EN50385: 2002
---Safety
EN60950-1: 2006/A11:2009/A1:2010/A12:2011/A2:2013

Chapter 1 Product Introduction
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EN 55022 Class A Warning:
Class A ITE is a category of all other ITE which satisfies the class A ITE limits but not the class B ITE limits.
The following warning shall be included in the instructions for use:
Warning
This is a class A product. In a domestic environment this product may cause radio interference in which case
the user may be required to take adequate measures.
EN 55032 Class A Warning:
Class A ITE is a category of all other ITE which satisfies the class A ITE limits but not the class B ITE limits.
The following warning shall be included in the instructions for use:
Warning: This equipment is compliant with Class A of EN 55032. In residential environment this equipment may cause
radio interference.

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1.1 Product Overview
DX-3001H9 is an industrial router, it has 2 SIM card slots and supports multiple mobile networks like WCDMA, UMTS,
HSUPA, GSM, GPRS, and EDGE. When one cellular network fails to work, the device will automatically switch to the
other cellular network. Besides the two cellular network connections, the WAN port can be another connection to Internet.
Priorities of the connection to Internet over WAN and 2 cellular networks are configurable. As there is only one 3G module
in the device, the two cellular networks cannot be active at the same time. Moreover, the product is equipped with multiple
application interfaces, including Ethernet interface, RS232 serial interface and RS485 serial interface, and thus can satisfy
the user’s various different application demands.
The product supports DIACloud platform services, and by this platform, convenient and efficient point-to-point connection
with the router, safe and reliable data transmission, remote device management and configuration, remote firmware
upgrading, remote maintenance and other functions can be realized, so as to save the cost of device operation and
maintenance for users.
The product can be widely used in the fields requiring mobile network interconnection, such as industrial automation,
smart home, intelligent building, smart power grids, mobile video surveillance, intelligent self-service and intelligent
transportation.

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1.1.1 Network Design
DIACloud platform services supported, users can connect intelligent devices from different locations to the internet with
DX-3001H9 and use point-to-point connection with the router for a safe and reliable data transmission and additionally
save the costs of VPN device operation as well as maintenance. By browsing the web or apps on the handheld computers,
managers can check the data and monitor the devices remotely in real-time
1.1.2 Features
HSPA+/HSUPA/HSDPA/UMTS: 800/850/900/1700(AWS)/1900/2100 MHz
GSM/GPRS/EDGE: 850/900/1800/1900 MHz
Authentication Protocols, CHAP and PAP
Access Point Name (APN) gateway
Automatic redial when connection is broken
Dual SIM card slots, support auto-switching between the cellular operators
WAN port access mode(static IP , DHCP client)
Provide Dual Port RS232 & RS485 and LAN Port Interfaces for Different Application Demands
Built-in a Watchdog Timer to Ensure System Stability
Built-in RTC and Support NTP Server
Firmware Upgrade Locally and Remotely
Support MAC Address Filtering
Support DHCP Server
Support Dynamic DNS
Various Protocols, TCP/IP, UDP, ICMP, DHCP, HTTP, DNS, SSH and More
Modbus TCP, Modbus ASCII and Modbus RTU protocol
Scheduled Task Management
Servers for Local Log and Remote Log
Configurations Backup, Export and Import
Network Flow Monitoring

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Network Fault Detection and Diagnosis
DIACloud Service to Secure Point-to-point Data Transmission, to Manage Device Configurations Piece by
Piece or in Batch and to Upgrade Firmware Remotely
1.1.3 Front Panel Ports and LEDs
1.1.4 Top Panel

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1.1.5 Bottom Panel
Notice
This router’s reset button is on the front panel. By pressing the Reset button, users can reset the router or
reset the router to factory default settings. See the instruction below:
Reset the Router: With the router powered on, press the Reset button and release the button right
away.
Reset to Factory Defaults: With the router powered on, press and hold the Reset button for 3~6
seconds and then release the button.
Reset can only be done when the device is running properly.
With the router powered on, press and hold the Reset button until all the LEDs go out (except
the Power LED). Then release the button and wait the router to reboot to its factory default
settings.

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1.1.6 Dimension
Unit = mm
1.2 Package Checklist
Unpack the package carefully and check the package contents. The package should contain the following items:
DX-3001H9 Industrial 3G Cloud Router x 1
Quick Installation Guide x 1
SMA Antenna (300cm) x 1
Notice
Verify that nothing is missing from the DX-3001H9 package by using the check list above. If any item is
found missing or damaged, please contact your local sales representative for support.

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Chapter 2 User Interface
Table of Contents
2.1 Web-based GUI Configuration .......................................................................2-2
2.1.1 System Connection ...................................................................................2-2
2.1.2 Default IP Address/Account/Password ..........................................................2-2
2.1.3 Local Network Setups ................................................................................2-2
2.1.4 Logging in................................................................................................2-4
2.2 DIADevice .....................................................................................................2-5
2.2.1 Device Connection and Detection ................................................................2-6
2.2.2 Network Setting........................................................................................2-8
2.2.3 Bind Device............................................................................................ 2-11
2.2.4 Open Device Webpage............................................................................. 2-13

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2.1 Web-based GUI Configuration
The DX-3001H9 Industrial 3G Cloud Router provides a friendly Web Browser Configuration for users to set up and
operate more intruitivly.
2.1.1 System Connection
Connect the DX-3001H9 with a computer directly or via a switch/hub.
2.1.2 Default IP Address/Account/Password
The default domain name of router is www.diadevice.com, default IP address is 192.168.1.1.The initial account and
password is admin/admin
2.1.3 Local Network Setups
After the connection of the local computer and the router is done, you will need to set the network configruration for your
computer. There are 2 methods for the setting, we prefer you use the first one:
Obtain an IP address automatically by using the router as a DHCP server.
1. Open Network Connections by clicking the Start button , and then clicking Control Panel.
2. Under Network and Sharing Center, click View network connections.
3. Right-click the connection that you want to change, and then click Properties. If you're prompted for an
administrator password or confirmation, type the password or provide confirmation.
4. Click the Networking tab. Under This connection uses the following items, click either Internet Protocol
Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6), and then click Properties.

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5. Click Obtain DNS server address automatically and then click OK to get a DNS server address automatically
using DHCP.
Set up the IP address manually.
(The IP address of the computer should be in the same subnet as the router’s.)

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Since the router’s default IP address is 192.168.1.1 and the subnet mask is 255.255.255.0, the computer’s IP
address can be set between 192.168.1.2 to 192.168.1.254. However, you’ll need to make sure there are no IP
conflicts.
Here, we set the address to 192.168.1.10 and the default gateway to 192.168.1.1. For DNS, the usable DNS
address can be selected or the address can also be set to 192.168.1.1.
2.1.4 Logging in
1. Open your Internet Explorer browser and input LAN IP address (Default is 192.168.1.1) or the router’s domain name
(www.diadevice.com) in the search bar and then press Enter.
2. You’ll be prompted with the log-in page. Input the user name and the password (Default is admin/admin) and then
press Enter to log in to the setup page.

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3. After login, you can see the main selection area on the left hand side and the upper area of the page. The detailed
settings can be seen on the right hand side of the page.
Notice
Considerations of the router LAN port IP will be change after the device is bind
with DIACloud account, we prefer you use 192.168.1.1 and use the
automatically obtained IP address and DNS server for the computer
2.2 DIADevice
DIADevice is a tool for quickly configuring network devices. Users simply connect the DX device to the PC through the
network cable. This tool can be used to quickly and easily configure the network setting of the device and complete the
device binding DIACloud cloud account.
The DIADevice software is included in the latest DIACom software package. From the official website or sales staff to
obtain DIACom packag. DX-3001 below as an example on how to configure the device through DIADevice.
The following example uses DX-3001 to show you how to configure your device with DIADevice.

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2.2.1 Device Connection and Detection
1. Connect the device to the power supply, and connect the device to the PC using a network cable. Plug the network
cable connected to the Internet into the WAN port of the device
2. Run DIADevice software, click "Detect” button.
3. After DIACom detects the device, it will automatically go to the login page, and the user needs to enter login
password on the login page.

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4. After passing the authentication, the device information page is displayed, including the basic device information
(Device Name, S / N, firmware, LAN IP address), network status, WAN information, and cloud service information

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2.2.2 Network Setting
This feature allows you to quickly configure your network in two steps.
1. Click “Network Setting”
2. You can setup the connection priority here, and then, it will guide you to config each the connection parameter page
base on the priority what you setup.
3. WAN setting page and Proxy setting page(if need)