Dialogic Diva ISDN USB User manual

Diva ISDN USB / Diva ISDN PCI
Diva Pro PCI / Diva Pro PC Card
Quickstart • Kurzübersicht • Démarrage rapide
Instalación rápida • Guida di riferimento rapido
www.dialogic.com

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Third Edition (January 2007) 227-274-03
COPYRIGHT NOTICE AND LEGAL DISCLAIMER
Copyright © 2006-2007 Dialogic Corporation. All Rights Reserved. You may not reproduce
this document in whole or in part without permission in writing from Dialogic Corporation.
All contents of this document are subject to change without notice and do not represent a
commitment on the part of Dialogic Corporation or its subsidiaries. Reasonable effort is made
to ensure the accuracy of the information contained in the document. However, due to
ongoing product improvements and revisions, Dialogic Corporation and its subsidiaries do
not warrant the accuracy of this information and cannot accept responsibility for errors or
omissions that may be contained in this document. It is possible that the use or
implementation of any one of the concepts, applications, or ideas described in this document,
in marketing collateral produced by or on web pages maintained by Dialogic Corporation or
its subsidiaries may infringe one or more patents or other intellectual property rights owned
by third parties. Dialogic Corporation or its subsidiaries do not provide any intellectual
property licenses with the sale of Dialogic products other than a license to use such product
in accordance with intellectual property owned or validly licensed by Dialogic Corporation or
its subsidiaries. More detailed information about such intellectual property is available from
Dialogic Corporation's legal department at 9800 Cavendish Blvd., 5th Floor, Montreal, Quebec,
Canada H4M 2V9. The software referred to in this document is provided under a Software
License Agreement. Refer to the Software License Agreement for complete details governing
the use of the software.
Dialogic Corporation encourages all users of its products to procure all necessary
intellectual property licenses required to implement any concepts or applications
and does not condone or encourage any intellectual property infringement and
disclaims any responsibility related thereto. These intellectual property licenses
may differ from country to country and it is the responsibility of those who develop
the concepts or applications to be aware of and comply with different national
license requirements.
Please be aware that in the United States, the use of the Dialogic® Diva® digital
board to route facsimile transmissions using DID is likely to infringe certain claims
of U.S. Patent Nos. 5,488,651 and 5,291,546 owned by Cantata Technology Inc.
All names, products, and services mentioned herein are the trademarks or registered
trademarks of their respective organizations and are the sole property of their respective
owners. Dialogic, Eicon, Eicon Networks, Diva, Diva ISDN, Diva Client, and Connecting People
to Information are registered trademarks or trademarks of Dialogic Corporation or its
subsidiaries.
To contact Dialogic Customer Support, visit our web site at www.dialogic.com.

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Dialogic Corporation License Agreement for use of software
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• If You transfer possession of any copy, modification or merged portion of the
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such audit shall be conducted by an independent certified public accountant
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applicable.
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Contractor/ manufacturer is:
Dialogic CORPORATION.
9800 Cavendish Blvd., Montreal, Quebec, Canada H4M 2V9
This Agreement has been drafted in English at the express wish of the parties.
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Dialogic Corporation End User Warranty Statement
Unless your rights have been modified through the direct agreement between
Dialogic Corporation ("DIALOGIC") and DIALOGIC's direct customer through
whom you purchased your DIALOGIC Product your warranty rights are set out in
full as follows:
Warranty for Software Products: The only warranty DIALOGIC makes is that the
medium on which the program is recorded will be replaced without charge if
DIALOGIC, acting reasonably, determines that it was defective in materials or
workmanship and if returned to your authorized DIALOGIC supplier with a copy
of your receipt within ninety (90) days from the date you received it. DIALOGIC
offers no warranty for the installation of the program even if it has provided
assistance to you in making such installation. This Limited Warranty is void if
failure of the program has resulted from accident, misuse, abuse, or
misapplication. DIALOGIC'S ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY
SHALL BE, AT DIALOGIC'S OPTION, EITHER (A) RETURN OF THE PRICE PAID OR
(B) REPAIR OR REPLACEMENT OF THE PROGRAM THAT DOES NOT MEET THIS
WARRANTY. ANY REPLACEMENT PROGRAM WILL BE WARRANTED FOR THE
REMAINDER OF THE ORIGINAL WARRANTY PERIOD.
Warranty for Hardware Products: DIALOGIC warrants that its hardware products
will be free from defects in material and workmanship. The warranty will be for
five years from the date of original purchase from your supplier, except as relates
to ADSL or Shiva products where the warranty will be for one year from the date
of original purchase from your supplier. This warranty is void if the defect has
resulted from accident, misuse, abuse or misapplication. To obtain warranty
service for any hardware product which becomes defective during the warranty
period you must return the defective product within thirty (30) days after
discovery of the defect, freight-prepaid and insured, to the authorized DIALOGIC
supplier from which you purchased the DIALOGIC product. You must include
product identification information, including model number and serial number (if
applicable) with a detailed description of the problem you are experiencing. You
must also include proof of the date of original purchase as evidence that the
product is within the applicable warranty period. Any product found to be
defective by DIALOGIC will be repaired or replaced at DIALOGIC's option.
No Other Warranties: DIALOGIC DISCLAIMS ALL OTHER WARRANTIES, EITHER
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY
WARRANTY AGAINST LATENT DEFECTS, WITH RESPECT TO ANY DIALOGIC
PRODUCT.
No Liability for Damages: IN NO EVENT SHALL DIALOGIC OR ITS SUPPLIERS BE
LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION,
DAMAGES FOR LOSS OF PROFITS, INTERRUPTION OF ACTIVITIES, LOSS OF
INFORMATION OR OTHER PECUNIARY LOSS AND DIRECT OR INDIRECT,
CONSEQUENTIAL, INCIDENTAL, ECONOMIC, OR PUNITIVE DAMAGES) ARISING
OUT OF THE USE OF OR INABILITY TO USE ANY DIALOGIC PRODUCT OR DUE
TO THE FAULT OR NEGLIGENCE OF DIALOGIC OR THOSE FOR WHICH IT IS
RESPONSIBLE AT LAW, EVEN IF DIALOGIC HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. (NOTE: SOME JURISDICTIONS DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN DAMAGES
AND ACCORDINGLY THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
YOU.)

Contents
www.dialogic.com
English
Contents of your package......................................................9
Install your Diva Client adapter ............................................12
Connect your ISDN line....................................................... 14
Install Your Diva Client for Windows Software ........................ 15
Test the hardware and ISDN connection ................................ 17
Deutsch
Lieferumfang Ihrer Diva Client Karte ..................................... 19
Installation Ihrer Diva Client Karte........................................ 22
Anschließen der ISDN-Leitung.............................................. 24
Installation der Diva Client for Windows Software ................... 25
Testen der Hardware und der ISDN-Verbindungen .................. 27
Français
La boîte doit contenir les éléments suivants ........................... 29
Installez la carte Diva Client ................................................ 32
Connectez votre ligne RNIS ................................................. 34
Installez le logiciel Diva Client for Windows............................ 35
Testez le matériel et la connexion RNIS ................................. 37
Español
El paquete de su adaptador Diva Client .................................39
Instalación de su adaptador Diva Client................................. 42
Conexión de la línea RDSI ................................................... 44
Instalación del software Diva Client for Windows .................... 45
Prueba del hardware y de la conexión RDSI ........................... 48
Datos sobre la homologación ............................................... 48

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Italiano
Contenuto della confezione ..................................................49
Installazione dell’adattatore Diva Client .................................52
Collegamento della linea ISDN .............................................54
Installazione del software Diva Client for Windows ..................55
Verifica dell’hardware e della connessione ISDN......................58
Appendix......................................................................... 59

ENGLISH
Dialogic Diva Client Quickstart Guide
page 9
Dialogic Diva Client Quickstart Guide
This Dialogic®Diva®Client Quickstart Guide provides instructions on how to
physically install a
• Dialogic Diva ISDN PCI,
• Dialogic Diva Pro PCI,
• Dialogic Diva Pro PC Card,
• Dialogic Diva ISDN USB
and how to install the software Diva Client for Windows®.
For instructions on how to configure your adapter after you installed it, refer
to the Dialogic Diva Client for Windows Guide on the Dialogic Diva Client
Software Suite CD-ROM under ‘Documentation’.
Contents of your package
The content of your package depends on the Diva Client adapter you
purchased.
• For Diva ISDN PCI and Diva Pro PCI see below.
• For Diva Pro PC Card see page 10.
• For Diva ISDN USB see page 11.
Diva ISDN PCI and Diva Pro PCI package
Your package should contain the following items:
Diva ISDN PCI or
Diva Pro PCI ISDN cable Diva Client Software Suite CD-ROM
Insert the adapter
into an available PCI
slot in your
computer.
Use the cable to
connect the adapter
to the ISDN wall
jack.
Use this CD to install
the software and to
view the
documentation.

ENGLISH
Contents of your package
page 10
Diva Pro PC Card package
Your package should contain the following items:
Note: The Diva Pro 3.0 PC Card does not need a dongle to be connected to
the ISDN line.
Diva Pro PC Card ISDN dongle
Use the ISDN dongle to connect
your Diva Pro PC Card to the ISDN
line.
ISDN cable Diva Client Software Suite
CD-ROM
Use the cable to connect the
adapter to the ISDN wall jack. Use this CD to install the software and to view the documentation.

ENGLISH
Dialogic Diva Client Quickstart Guide
page 11
Diva ISDN USB package
Your package should contain the following items:
Diva ISDN USB adapter USB cable
Use the USB cable to connect your
Diva ISDN USB to the computer.
ISDN cable Diva Client Software Suite
CD-ROM
Use the cable to connect the
adapter to the ISDN wall jack. Use this CD to install the software and to view the documentation.

ENGLISH
Install your Diva Client adapter
page 12
Identify Diva ISDN USB’s main components
Before you install the Diva ISDN USB take a few minutes to identify its main
components.
Install your Diva Client adapter
The installation depends on the Diva Client adapter you purchased:
• For Diva ISDN PCI and Diva Pro PCI see below.
• For Diva Pro PC Card see page 13.
• For Diva ISDN USB see page 14.
Insert your Diva ISDN PCI or Diva Pro PCI
1. Turn off the power to your PC and all peripheral devices.
2. Drain static electricity from your body by touching the computer’s metal
chassis (the unpainted metal at the back of your PC).
3. Remove the power cord from your PC.
4. Remove the cover of your PC as described in your PC’s manual.
5. In your PC, locate an available PCI slot. If your PC has both PCI and ISA
slots, the PCI slots are shorter, as shown on the next page.
6. If there is a metal plate at the end of the slot, remove it and keep the
screw.
One LED that
displays the
status of Diva
ISDN USB’s
connection to
your computer.
USB
interface
ISDN
interface stand
Two LEDs, one for
each B-channel
that display the
status of the ISDN
connection.
Warning: For your safety, install the Diva Client adapter in your
computer before you connect your ISDN line.

ENGLISH
Dialogic Diva Client Quickstart Guide
page 13
7. Firmly insert the adapter into the selected slot as shown below.
8. Fasten the adapter with the screw to ensure that the adapter is secured
to the PC’s chassis.
9. Replace the cover of your PC as described in your PC’s manual.
10. Plug in your PC.
Install your Diva Pro PC Card
1. Close all applications on your notebook. You can leave your notebook
switched on.
2. If you install another version than the Diva Pro 3.0, plug the ISDN dongle
into Diva Pro PC Card’s ISDN socket.
3. Insert the card into your notebook’s PC Card slot (type II or type III),
with the ‘Diva PC Card’ label facing upwards. An arrow on the label
indicates which end should be inserted.
Warning: To avoid damaging your PC or the adapter, insert the
adapter only into a PCI slot.
Screw
PCI Slot
Diva PCI adapter
Warning: For your safety, install the Diva Pro PC Card in your
notebook before you connect your ISDN line.

ENGLISH
Connect your ISDN line
page 14
Install your Diva ISDN USB
You can install your Diva ISDN USB on a desktop or notebook computer. Keep
your computer switched on during the installation.
1. Take the USB cable that came with your Diva ISDN USB. You can identify
it by the USB symbol on its plug.
2. Plug one end of the USB cable into the USB interface of the Diva ISDN
USB adapter.
3. Plug the other end of the USB cable into any available USB port on your
computer.
Connect your ISDN line
In Europe and most countries outside of North America and Japan, connect
your Diva Client adapter directly to your ISDN line using the cable that came
with your adapter.
To connect your adapter do the following:
1. Take the ISDN cable that came with the Diva Client adapter.
2. Plug one end into the adapter.
3. Plug the other end into the ISDN wall jack.
For your safety, install the Diva ISDN USB before you connect your
ISDN line.
USB
1
2
USB ports
1.
USB cable
2.
USB interace 3.

ENGLISH
Dialogic Diva Client Quickstart Guide
page 15
Install Your Diva Client for Windows Software
To be able to use all features of Diva Client for Windows, you must install the
Diva Client for Windows software on your computer. The software installation
procedure is the same for all Diva Client adapters.
Note: You must be logged on with administrator rights.
Install the Microsoft Windows 2000/XP/Server 2003/Vista
ISDN drivers
After you have installed your Diva Client adapter and connected your ISDN
line, turn on your computer. Windows detects the new hardware.
The procedure depends on the dialog box that appears on your screen, either
case 1 or case 2.
Note: The screens for Windows XP, Windows Server 2003 and Windows Vista
may differ slightly from the ones shown below.
Case 1
1. If Windows 2000/XP/Server 2003/Vista cannot install its own drivers for
your adapter, the ‘Found New Hardware Wizard’ appears. Click ‘Next’.
2. In the ‘Install Hardware Device Drivers’ box, click ‘Search for a suitable
driver for my device (recommended)’ and click ‘Next’.

ENGLISH
Install Your Diva Client for Windows Software
page 16
3. In the ‘Locate Driver Files’ box, select ‘Specify a location’.
Insert the Diva Client Suite CD-ROM into your computer’s CD-ROM drive,
and click ‘Next’.
4. When prompted, enter the following location: D:\WIN_2K\INSTALL
(where D: is your CD-ROM drive letter), and click ‘Next’.
5. Follow the instructions that appear on your screen.
After the drivers are upgraded, the installation of the Diva Tools begins.
6. When prompted, restart your computer. After your computer is restarted,
the installation of the Diva Tools is completed and Diva Assistant is
installed.
Case 2
1. If Windows 2000/XP/Server 2003/Vista automatically installs its own
ISDN drivers, the ISDN configuration wizard appears.
2. Click ‘Next’. Enter the switch protocol your phone company or ISP
(Internet Service Provider) uses and its telephone number(s) to complete
the wizard.
After you have completed the Microsoft ‘ISDN’ wizard, you must update
the automatically installed drivers with the Diva Client for Windows
software. The Diva Client for Windows software provides functionality and
additional tools that are not available with the drivers that are
automatically installed by Windows.

ENGLISH
Dialogic Diva Client Quickstart Guide
page 17
To update drivers with the Diva Client for
Windows 2000/XP/Server 2003/Vista software
1. Insert the Diva Client Software Suite CD-ROM into your CD-ROM drive.
The Diva Client Software Suite welcome screen should appear
automatically.
If the welcome screen does not appear, click ‘Start > Run’. In the ‘Run’
dialog box, type D:\CDSETUP.EXE (where D: is your CD-ROM drive letter).
Click ‘OK’.
2. From the Diva Client Software Suite welcome screen, click ‘Installation’.
3. If required, select ‘Windows 2000’ under ‘Select an operating system’,
then click ‘Update Diva Software for Windows 2000/XP/
Server 2003/Vista’.
4. Follow the on-screen instructions until the ‘Diva Client for
Windows 2000/XP/Server 2003/Vista’ wizard is displayed.
5. In the ‘Diva Client for Windows 2000/XP/Server 2003/Vista’ wizard, click
‘Start’.
Note: If the ‘Start’ button is not available, the software on the CD-ROM
is the same version or an older one than the automatically installed
software.
If this is the case, you can skip the rest of this procedure and click ‘Cancel’
to exit.
6. Follow the instructions that appear on your screen.
7. After the drivers are upgraded, installation of the Diva Tools begins.
8. When prompted, restart your computer. After your computer is restarted,
installation of the Diva Tools is completed and Diva Assistant is installed.
Test the hardware and ISDN connection
You should perform the following test to ensure that your Diva Client adapter,
ISDN cable, and ISDN connection are working properly. To perform the test,
use the ‘Line Test’ tool, which was automatically installed when you installed
the software.
Click ‘Start > Programs > Diva Client for Windows > Diva Client Line Test’. In
the ‘Line Check’ tab click ‘Start’.
If your Diva Client adapter, ISDN cable, and ISDN connection are working
properly, you get this message:
‘Line Check passed.’
Click ‘Close’.

ENGLISH
Test the hardware and ISDN connection
page 18
Troubleshooting
If you encounter problems using your Diva Client adapter, you might want to
use the Dialogic Help Web (DOC/HELPWEB/DEFAULT.HTM) included on the Diva
Client Software Suite CD-ROM.
If you have internet access, you can view the most up-to-date version of the
Help Web at http://www.dialogic.com/support/helpweb.

DEUTSCH
Dialogic Diva Client Kurzübersicht
Seite 19
Dialogic Diva Client Kurzübersicht
Diese Kurzübersicht enthält Anweisungen zur Installation einer:
• Dialogic®Diva®ISDN PCI,
• Dialogic Diva Pro PCI,
• Dialogic Diva Pro PC Card,
• Dialogic Diva ISDN USB
und zur Installation der Diva Client for Windows®2000/XP/Server 2003/Vista
Software.
Informationen zur Konfiguration der Diva Client Karte nach der Installation
finden Sie im Diva Client for Windows Reference Guide auf der Diva Server
Software Suite CD-ROM unter ‘Dokumentation’.
Lieferumfang Ihrer Diva Client Karte
Der Lieferumfang hängt von der Diva Client Karte ab, die Sie erworben haben.
• Für eine Diva ISDN PCI und Diva Pro PCI sehen Sie unten.
• Für eine Diva Pro PC Card sehen Sie Seite 20.
• Für eine Diva ISDN USB sehen Sie Seite 21.
Lieferumfang der Diva ISDN PCI und Diva Pro PC
Zum Lieferumfang der Karte gehören:
Diva ISDN PCI oder
Diva Pro PCI ISDN-Kabel Diva Client Software Suite CD-ROM
Setzen Sie die Karte
in einen freien
PCI-Steckplatz
Ihres Computers
ein.
Verwenden Sie
dieses Kabel zum
Anschluss der Karte
an die
ISDN-Steckdose.
Verwenden Sie diese
CD zur Installation
der Software und
zum Lesen der
Dokumentation.

DEUTSCH
Lieferumfang Ihrer Diva Client Karte
Seite 20
Lieferumfang der Diva Pro PC Card
Zum Lieferumfang der Karte gehören:
Note: Die Diva Pro 3.0 PC Card benötigt keinen Dongle zum Anschluss an die
ISDN-Leitung.
Diva Pro PC Card ISDN-Dongle
Verwenden Sie den ISDN-Dongle
zum Anschluss der Diva Pro PC
Card an die ISDN-Leitung.
ISDN-Kabel Diva Client Software Suite
CD-ROM
Verwenden Sie dieses Kabel
zum Anschluss der Diva Pro PC
Card an die
ISDN-Wandsteckdose.
Verwenden Sie diese CD zur
Installation der Software und
zum Lesen der Dokumentation.