Dialogic Vision TIGI2U Instruction Manual
Copyright and legal notice
Copyright © 2007-2010 Dialogic Corporation. All Rights Reserved. You may not reproduce this document
in whole or in part without permission in writing from Dialogic Corporation at the address provided below.
All contents of this document are furnished for informational use only and are subject to change without
notice and do not represent a commitment on the part of Dialogic Corporation or its subsidiaries
(“Dialogic”). Reasonable effort is made to ensure the accuracy of the information contained in the
document. However, Dialogic does not warrant the accuracy of this information and cannot accept
responsibility for errors, inaccuracies or omissions that may be contained in this document.
INFORMATION IN THIS DOCUMENT IS PROVIDED IN CONNECTION WITH DIALOGIC®PRODUCTS. NO
LICENSE, EXPRESS OR IMPLIED, BY ESTOPPEL OR OTHERWISE, TO ANY INTELLECTUAL PROPERTY
RIGHTS IS GRANTED BY THIS DOCUMENT. EXCEPT AS PROVIDED IN A SIGNED AGREEMENT BETWEEN
YOU AND DIALOGIC, DIALOGIC ASSUMES NO LIABILITY WHATSOEVER, AND DIALOGIC DISCLAIMS ANY
EXPRESS OR IMPLIED WARRANTY, RELATING TO SALE AND/OR USE OF DIALOGIC PRODUCTS INCLUDING
LIABILITY OR WARRANTIES RELATING TO FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, OR
INFRINGEMENT OF ANY INTELLECTUAL PROPERTY RIGHT OF A THIRD PARTY.
Dialogic products are not intended for use in medical, life saving, life sustaining, critical control or safety
systems, or in nuclear facility applications.
Due to differing national regulations and approval requirements, certain Dialogic products may be suitable
for use only in specific countries, and thus may not function properly in other countries. You are
responsible for ensuring that your use of such products occurs only in the countries where such use is
suitable. For information on specific products, contact Dialogic Corporation at the address indicated below
or on the web at www.dialogic.com.
It is possible that the use or implementation of any one of the concepts, applications, or ideas described in
this document, in marketing collateral produced by or on web pages maintained by Dialogic may infringe
one or more patents or other intellectual property rights owned by third parties. Dialogic does not provide
any intellectual property licenses with the sale of Dialogic products other than a license to use such
product in accordance with intellectual property owned or validly licensed by Dialogic and no such licenses
are provided except pursuant to a signed agreement with Dialogic. More detailed information about such
intellectual property is available from Dialogic’s legal department at 9800 Cavendish Blvd., 5th Floor,
Montreal, Quebec, Canada H4M 2V9. Dialogic encourages all users of its products to procure all
necessary intellectual property licenses required to implement any concepts or applications
and does not condone or encourage any intellectual property infringement and disclaims any
responsibility related thereto. These intellectual property licenses may differ from country to
country and it is the responsibility of those who develop the concepts or applications to be
aware of and comply with different national license requirements.
Dialogic, Dialogic Pro, Brooktrout, Diva, Diva ISDN, Making Innovation Thrive, Video is the New Voice,
Diastar, Cantata, TruFax, SwitchKit, SnowShore, Eicon, Eicon Networks, NMS Communications, NMS
(stylized), Eiconcard, SIPcontrol, TrustedVideo, Exnet, EXS, Connecting to Growth, Fusion, Vision,
PacketMedia, NaturalAccess, NaturalCallControl, NaturalConference, NaturalFax and Shiva, among others
as well as related logos, are either registered trademarks or trademarks of Dialogic Corporation or its
subsidiaries. Dialogic's trademarks may be used publicly only with permission from Dialogic. Such
permission may only be granted by Dialogic’s legal department at 9800 Cavendish Blvd., 5th Floor,
Montreal, Quebec, Canada H4M 2V9. Any authorized use of Dialogic's trademarks will be subject to full
respect of the trademark guidelines published by Dialogic from time to time and any use of Dialogic’s
trademarks requires proper acknowledgement.
Revision history
Revision Release date Notes
9000-62700-10 June 2007 SRG, Vision Server TIGI2U
9000-62700-11 April 2008 LBG
9000-62700-12 August 2008 SRG
64-0404-01 Rev A June 2009 LBG
64-0404-02 April 2010 LBG
Last modified: April 22, 2010
Refer to www.dialogic.com for product updates and for information about support policies, warranty
information, and service offerings.
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Installing the Dialogic® Vision™ Server TIGI2U
3
Vision Server TIGI2U models
AC model number DC model number Description
VHW-001-005 VHW-002-005 No line card or signaling interfaces.
VHW-001-004 VHW-002-004 One line card interface.
VHW-001-003 VHW-002-003 Two line card interfaces.
VHW-001-002 VHW-002-002 One line card interface and one SS7 signaling interface.
VHW-001-001 VHW-002-001 Two line card interfaces and one SS7 signaling interface.
Components
The Vision Server TIGI2U is shipped with the following components:
•Intel Telco/Industrial Grade Server TIGI2U Hardware Reference Guide
•Two AC power cords for AC servers. Specified per order.
•Intel Server Deployment Toolkit CD
•Intel Server universal rack mount kit
•Installing the Vision Server TIGI2U (this document)
•R&TTE Declaration of Conformity
•Vision Server Series RoHS Declaration of Conformity
•Software License Agreement
•Accessing Vision Documentation
Note: Save all packaging materials. Your warranty requires that the server be
returned in the original packaging.
Rear panel
The following illustration shows the Vision Server TIGI2U rear panel. (The model
shown in the following illustration has two line card interfaces and an optional SS7
signaling interface.)
Note: SS7 trunk interfaces are used in an SS7 signaling direct connection
configuration.
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Telecom, Ethernet, and SS7 interfaces
The Vision Server TIGI2U may include the following Dialogic-specific interfaces:
Interface Quantity Description
Dialogic® MD1 RJ-45 4 T1/E1 interface for up to eight telecom trunks (two each on
line card and optional line card).
RJ-45 4 Ethernet interfaces for WAN or LAN connections for carrying
RTP media traffic (two each on line card and optional line
card).
Dialogic® MD1 RJ-45 2 Interfaces for up to four SS7 signaling connections (on SS7
signaling card).
RJ-45 2 Not used (on SS7 signaling card).
The following illustration shows the interface numbering and LED assignments for a
Vision Server TIGI2U with two line cards and an SS7 signaling interface:
T1/E1
trunks
1 and 3
T1/E1
trunks
5 and 7
T1/E1
trunks
6 and 8
Ethernet
1
Ethernet
2
Ethernet
3
Ethernet
4
Line card
Dialogic® MD1 RJ-45
T1/E1 trunk interfaces
Line card RJ-45
Ethernet interfaces
Line card
Optional
line card
T1/E1
trunks
2 and 4
SS7 trunks
2 and 4SS7 trunks
1 and 3
Ethernet
S1
Unused
Ethernet
S2
Unused
SS7 signaling link
(trunk) connectors
4
3
2
1
SS7 signaling
interface LEDs
4
3
2
1
8
7
6
5
Trunk status LEDs
Line card
status LEDs
Ethernet interfaces
(not used)
Optional SS7
signaling interface
Line card status LEDs
The line card status LEDs provide the following indications:
LED Description
Green only Line card booted successfully and is running.
Red only Fatal software error.
Red and yellow Line card is resetting.
Red, yellow, and green Line card resets are released.
Yellow and green Line card loader has started.
Not lit Power is off or the hardware is starting up.
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5
Ethernet LEDs
The following illustration shows speed and activity LEDs on line card Ethernet RJ-45
interfaces:
Ethernet Activity
Speed
Line card Ethernet interface speed and activity LEDs provide the following
indications:
LED Description
Speed Data rate of the Ethernet link.
Data rate LED
10 Mb Off
100 Mb On
1000 Mb Blinking
This LED is used only when a reliable Ethernet connection has been established and the
activity LED is on.
Activity There is activity on the line card Ethernet link. The LED flickers when the Ethernet
establishes link integrity and when there is transmit or receive activity on the link.
Trunk status LEDs
The trunk status LEDs provide the following indications:
LED status Description
Red LED on
Yellow LED off Loss of frame, loss of signal, or bit error rate.
Yellow LED on
Red LED off Remote loss of frame or remote loss of signaling multiframe.
Both LEDs on The line card is in the process of establishing communication with the network.
Both LEDs off Proper frame synchronization between the trunk and network has been established.
All required framing alignment has been found (or the line card/trunk is not
configured).
SS7 signaling interface LEDs
The SS7 signaling LEDs provide the following indications:
Trunk LEDs Description
Off Trunk is not configured.
Slow blinking green Loss of signal.
Fast blinking green Loss of frame or loss of signaling multiframe.
Steady green Proper frame synchronization between the trunk and network is established
and all required framing alignment has been found.
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Installation overview
Warning:
Observe the following precautions when handling Vision Server TIGI2U equipment:
Server power ON/OFF: The push-button on/off power switch on the front panel of the
server does not turn off the power. To remove power from the server, you must unplug
the power cord from either the power supply or wall outlet.
Hazardous conditions
•Power supply:
Hazardous voltage, current, and energy levels are present inside the power supply
enclosure.
•Devices and cables:
Hazardous electrical conditions may be present on power, telephone, and
communication cables. Turn off the server and disconnect telecommunications
systems, networks, modems, and the power cord attached to the server before
opening it. Otherwise, personal injury or equipment damage can result.
Maintenance: There are no user-serviceable parts inside the Vision Server TIGI2U
chassis. Only technically qualified personnel should perform service and maintenance
tasks.
Avoid injury: Lifting the server chassis and attaching it to the rack is a two-person job. If
needed, use an appropriate lifting device.
The following table provides the approximate weight for the Vision Server TIGI2U:
A Vision Server TIGI2U with... Weighs approximately...
No line card interfaces 19.5 kg (43 lbs)
Two line card interfaces 20.0 kg (44.2 lbs)
Two line card interfaces and a signaling interface 20.2 kg (44.6 lbs)
The universal rack mount kit weighs approximately 2.26 kg (5 lbs), and the shipping
box weighs approximately 3.62 kg (8 lbs).
Caution: Temperature: The operating temperature of the server, when installed in an equipment
rack, must not go below 5 °C (41 °F) or rise above 35 °C (95 °F). Extreme fluctuations in
temperature can cause a variety of problems in the server.
Ventilation: The equipment rack must provide sufficient airflow to the front of the server
to maintain proper cooling.
Codes and regulations: Ensure that the installation meets all government codes and
regulations concerning facilities. In addition, all sites where the Vision Server TIGI2U are
deployed must meet all local, national, and international codes described in Compliance
statements on page 12.
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7
The following table summarizes the steps required for installing the Vision Server
TIGI2U:
Step Action Refer to...
1 Install the Vision Server TIGI2U. Intel Server Deployment
Toolkit CD
2 Make a good low impedance connection to earth ground. This is
required because DS-1 connections can be susceptible to
lightning strike or power cross before a power source is provided
for the device.
Grounding the server on
page 7
3 Provide a power source for the server. Connecting to a power
source on page 8
4 Connect Ethernet interfaces to the device, if applicable. Connecting Ethernet
cables on page 8
5 Ensure that T1 connections are behind a channel service unit
(CSU). Connecting to a T1
network on page 9
6 Connect device trunk interfaces, if applicable. Connecting T1/E1 trunk
and SS7 signaling cables
on page 9
After the installation is complete, configure the Vision Server TIGI2U as described in
the documentation. Refer to the Accessing Vision Documentation document for
information about accessing the documentation.
Grounding the server
Before connecting the server to a power source, be sure it is properly grounded. The
server must be grounded using a two-hole #10x5/8 ground lug (Burndy
YAV102TC10-90 or equivalent). Use four #10-32 nuts, one under and one on top of
the ground lug as shown:
Tighten each nut to 10 in-lbs torque.
Note: The ground lug and nuts are not included with the server.
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8
Connecting to a power source
If you are installing an AC server, connect a power cord to the AC connector on the
back of the server and plug the cord into an AC outlet.
To install a DC server, slide open the cover for the DC power connector and strip the
wire insulation back from the wire. Insert each wire all the way into the connector
and tighten the screw on top of the connector as shown:
Caution: The top cover must be fully closed before applying power to cables or attaching the
connector to the power supply.
Connecting Ethernet cables
To connect to a 10Base-T, 100Base-T, or 1000Base-T network, use two shielded
twisted pair (STP) Category 5 or better Ethernet cables. The two 10/100/1000Base-T
Ethernet connectors provide the line card with Ethernet connections supporting auto-
negotiation for 10, 100, and 1000 Base-T full duplex and half duplex transmissions.
The following illustration shows pin assignments for the RJ-45 line card Ethernet
interfaces:
M = minus
P = plus
Pin 8
Pin 1Pin 1: MDI0P
Pin 2: MDI0M
Pin 4: MDI2P
Pin 5: MDI2M
Pin 6: MDI1M
Pin 3: MDI1P
Pin 7: MDI3P
Pin 8: MDI3M
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9
Connecting to a T1 network
Note: Connecting to a T1 network is not applicable in an IP deployment.
For typical T1 communications, each trunk interface connects to a channel service
unit (CSU), which is connected to a T1 trunk line. The CSU provides a DSX-1
interface to the T1 line, and also contains circuitry that enables the central office
(CO) to perform diagnostic tests remotely.
The following illustration shows the Vision Server TIGI2U trunk interface with the
CSU:
CSU
DSX-1
interface
T1
trunk
Public switched
telephone network
Vision
Server
TIGI2U
You can purchase or lease the CSU from the telephone company or other vendor.
Warning:
The cables attached to this product must be isolated by a channel service unit (CSU)
before the cables leave the building.
To avoid causing T1 service provider alarms, make sure that the Vision Server
TIGI2U always sends a valid signal, either by looping back at the CSU or by
connecting the CSU to a functioning Vision Server TIGI2U. The best way to provide a
loopback is to unplug the cable from the Vision Server TIGI2U to the CSU. The
modular connector on most CSUs loops back the transmit signal to the receive signal
when nothing is plugged in.
Connecting T1/E1 trunk and SS7 signaling cables
Note: Connecting T1/E1 trunk and SS7 signaling cables is not applicable in an IP
deployment. Connecting SS7 signaling cables is not applicable in an ISDN
deployment.
Use shielded cables to connect telecom trunks or SS7 signaling connections to
Dialogic® MD1 RJ-45 interfaces. Trunk interfaces are combined in dual-trunk jacks.
If necessary, you can separate the dual-trunk jacks using the following components:
•Trunk adapter cables separate the Dialogic® MD1 RJ-45 dual T1/E1 interface
into two RJ-48C interfaces.
•A rack-mounted signal entry panel splits the Dialogic® MD1 RJ-45 interfaces
into pairs of RJ-48C connectors.
For more information, contact a Dialogic representative.
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10
Pin assignments
The following illustration shows pin assignments for the Dialogic® MD1 RJ-45 dual
T1/E1 interfaces:
Pin 1: (Port 1) R - Receive from network
Pin 2: (Port 1) T - Receive from network
Pin 3: (Port 2) T1 - Transmit to network
Pin 4: (Port 1) R1 - Transmit to network
Pin 5: (Port 1) T1 - Transmit to network
Pin 6: (Port 2) R1 - Transmit to network
Pin 7: (Port 2) T - Receive from network
Pin 8: (Port 2) R - Receive from network
Pin 1
Pin 8
SS7 configurations
The SS7 link interface can be one of the following:
•A single timeslot on direct connected T1/E1 trunks.
•All of the timeslots on a T1/E1 trunk. High speed links (HSL) meet the ANSI
T1.111-1996 and Q.703/Annex A standards. Each HSL occupies a full (not
channelized) T1/E1 line and transfers data at the rate of 1.544 (2.048) Mbps.
•A single timeslot on a T1/E1 trunk carrying media. The H.100 bus delivers the
signaling link to the SS7 signaling interface.
These connections differ depending whether the node is set up in a dedicated
signaling or embedded signaling configuration. The default ISUP configuration that is
shipped is an embedded signaling configuration, which leverages the H.100 bus.
In an SS7 dedicated signaling configuration, none of the bearer trunks carry
signaling information. Instead, separate dedicated trunks carry this information.
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Installing the Dialogic® Vision™ Server TIGI2U
11
T1/E1 cabling
Variations are based on the number of trunks that are installed. If the server
includes more than one line card interface, maximize redundancy by distributing the
trunk connections evenly between the line cards:
Number of trunks Number of line cards Trunk connector
1 1 1
2 2 1
3 1 2
4 2 2
5 1 3*
6 2 3*
7 1 4*
8 2 4*
1 1 1
2 1 2
3 1 3*
4 1 4*
*If two trunks connect to the physical connector, a trunk adapter cable (for
example, P/N 32851) is required to split the two trunks.
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Installing the Dialogic® Vision™ Server TIGI2U
12
Compliance statements
EU R&TTE statement
This product is intended to be connected to the following public telecommunication networks:
•2048 kbit/s 120 ohm digital structured or unstructured ONP leased line in all EU countries.
•Euro-ISDN Primary Rate Access in all EU countries (for servers with up to two line card interfaces and
no signaling interface).
For more information, refer to http://www.dialogic.com/declarations/default.htm.
FCC Part 15 Class A statement
This board has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference, in which case the user will be required to
correct the interference at his or her own expense. Modifications not expressly approved by Dialogic may
void the FCC granted authority to operate the equipment.
FCC Part 68 statement
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the
bottom of this equipment is a label that contains, among other information, a product identifier in the
format US:EMCXDNANXXXXXXXX. If requested, this number must be provided to the telephone company.
The telephone company will need to know the Service Order Code, the Facility Interface Code, and the
wiring configuration (or USOC jack type) corresponding to the service you are ordering, as shown in the
following table:
Service type
Facility
interface code
Service
order code
USOC
jack type
4-wire 1.544 Mbps (DS1) with super frame (SF),
alternate mark inversion (AMI), no line power, 100
ohms.
04DU9.BN 6.0N RJ-48C
4-wire 1.544 Mbps (DS1) with SF, bipolar with
eight-zero substitution (B8ZS), no line power, 100
ohms.
04DU9.DN 6.0N RJ-48C
4-wire 1.544 Mbps (DS1) with extended super
frame (ESF), AMI, no line power, 100 ohms. 04DU9.1KN 6.0N RJ-48C
4-wire 1.544 Mbps (DS1) with ESF, bipolar with
eight-zero substitution (B8ZS), no line power, 100
ohms.
04DU9.1SN 6.0N RJ-48C
If the equipment causes harm to the telephone network, the telephone company will notify you in advance
that temporary discontinuance of service may be required. If advance notice is not practical, the telephone
company will notify you as soon as possible. Also, you will be advised of your right to file a complaint with
the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations, or procedures that
could affect the operation of the equipment. If this happens the telephone company will provide advance
notice so that you can make necessary modifications to maintain uninterrupted service.
This product is not intended for customer repair.
If you experience trouble with this equipment, contact Dialogic for warranty and repair information. The
telephone company may ask that you disconnect this equipment from the network until the problem has
been corrected or until you are sure that the equipment is not malfunctioning. This board may not be
connected to party lines or used on coin service lines provided by the telephone company. The part 68
affidavit for digital and subrate services is included separately.
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Installing the Dialogic® Vision™ Server TIGI2U
13
Canadian ICES-003 statement
This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est
conforme à la norme NMB-003 du Canada.
Canadian CS-03 statement
NOTICE: This equipment meets the applicable Industry Canada Terminal Equipment Technical
Specifications. This is confirmed by the registration number. The abbreviation, IC, before the registration
number signifies that registration was performed based on a Declaration of Conformity indicating that
Industry Canada technical specifications were met. It does not imply that Industry Canada approved the
equipment.
The Industry Canada label identifies certified equipment. The certification means that the equipment
meets certain telecommunications network protective, operations, and safety requirements as prescribed
in the appropriate Terminal Equipment Technical Requirements documents. The Department does not
guarantee the equipment will operate to the users satisfaction.
Before installing this equipment, users must ensure that it is permissible to be connected to the facilities
of the local telecommunications company. The equipment must also be installed using an acceptable
method of connection.
Repairs to certified equipment must be made by an authorized Canadian maintenance facility. Any repairs
or alterations made by the user to this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect the equipment.
Users must ensure for their own protection that the electrical ground connections of the power utility,
telephone lines, and internal metallic water pipe system, if present, are connected together. This
precaution can be particularly important in rural areas.
Caution: Users should not attempt to make such connections themselves, but should contact the
appropriate electric inspection authority or electrician.
Environmental notices
Perchlorate material - special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate/.
This notice is required by California Code of Regulations, Title 22, Division 4.5 Chapter 33: Best
Management Practices for Perchlorate Materials.
Battery disposal - This product contains a battery. Before disposing of this product, remove and dispose of
the battery properly.
RoHS Declaration of Conformity
Dialogic Corp Inc. hereby declares that the product(s) consisting of the following Compliance Model
Numbers:
•NFV1122A
•NFV1122B
•NFV2122A
•NFV2122B
meet the requirements of the European Directive:
•2002/95/EC (RoHS)
The foregoing declaration is subject to the following:
•Dialogic Corp Inc. claims RoHS exemption 7b. (Lead in solders for servers, storage and storage array
systems, network infrastructure equipment for switching, signaling, transmission as well as network
management for telecommunications).
•Dialogic products may contain a quantity limit of 0.1% by mass (1000 PPM) in homogeneous material
for: Mercury, Hexavalent Chromium, Polybrominated Biphenyls (PBB), Polybrominated Diphenyl
Ethers (PBDE) and quantity limit of 0.01% by mass (100 PPM) of homogeneous material for
Cadmium.
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Installing the Dialogic® Vision™ Server TIGI2U
14
Hardware limited warranty
Please refer to the following Dialogic web site for information on hardware warranty
information, which applies unless different terms have been agreed to in a signed
agreement between yourself and Dialogic Corporation or its subsidiaries. The listed
hardware warranty periods and terms are subject to change without notice. For
purchases not made directly from Dialogic please contact your direct vendor in
connection with the warranty period and terms that they offer.
http://www.dialogic.com/warranties
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Table of contents
Other Dialogic Server manuals
