Direct Supply Maxwell Thomas Plymouth Recliner User manual

Maxwell Thomas®
SEATING
Please keep and refer to this Owner’s Manual.
Owner’s Manual
Thank you for purchasing Maxwell Thomas®seating distributed by Direct Supply
Manufacturing, Inc. Please read this entire guide carefully and keep it for future reference.
This guide will provide you with instructions, warnings, warranty information and other
important information about your furniture. Share this information with your housekeeping,
nursing and maintenance staff to help ensure the recliner is used and cared for properly.
1-800-634-7328 DirectSupply.com

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Table of Contents
Definitions & Symbols
NOTE: Indicates a tip.
CAUTION: Indicates correct operating or maintenance procedures in order to prevent
damage to or destruction of the equipment or other property.
WARNING: Calls attention to a potential danger that requires correct procedures or
practices in order to prevent personal injury.
•: Attention: Read the instructions.
PRODUCT: Your Maxwell Thomas Plymouth Recliner, Ridgeland and/or Ashville Theater
Chairs, Silverthorne Occasional Chair/Stationary Rocking Chair, and/or Williamsburg
Common Area Furniture Collection.
YOU and YOUR: The facility, community or other entity that has purchased the product.
WE, US and OUR: Direct Supply Manufacturing, Inc.
Table of Contents
Definitions & Symbols.......................................................................................................... 2
Product Description ............................................................................................................. 2
Warnings .............................................................................................................................. 3
Cleaning................................................................................................................................ 4
Maintenance......................................................................................................................... 4
Directions for Use ........................................................................................................... 5 - 8
Power Recliner Warnings..................................................................................................... 9
Limited Warranty................................................................................................................ 10
Customer Service............................................................................................................... 11
Product Description
Maxwell Thomas seating is intended for the specific needs of the Senior Living
market. The seat height, seat depth, arm height and foam have been selected with
non-bariatric Long Term Care residents in mind.

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Warnings
•WARNING: Failure to comply with all instructions, warnings and precautions, or using
the product for a purpose other than its intended use, could result in bodily injury.
•WARNING: Do not stand on this product.
•WARNING: Do not leave reclining seats in the reclining position when not in use.
•WARNING: This product may not be appropriate for all individuals. Do not allow
children or individuals with diminished cognitive abilities to use or operate mechanisms
without proper supervision.
•WARNING: Do not sit on product armrests or back. Always sit appropriately in this
product, and do not lean out of the product while it is in use.
•WARNING: Use extreme caution when operating the moving mechanisms and
components, making sure limbs or other obstructions are clear of legrests and other
moving parts before operating.
•WARNING: Do not exceed 350 lbs.
•WARNING: Do not exceed 10 lbs. on the theater chair tray or cup holder.
•WARNING: Do not use the theater chair tray or cup holder for balance during ingress
and egress. These could break, causing harm to the resident or caregiver.
•CAUTION: Do not move furniture on bare hardwood floors. At all times, place
the furniture on a protective area rug or protective hardwood felt pads. This will help
protect your hardwood floors from potential scratches.
•CAUTION: Do not move furniture in your facility without carefully wrapping the
furniture, including corners and feet or the bottom of the furniture, with a protective
covering. This will help avoid damage to floors and/or wall surfaces, as well as help
prevent damage to the furniture itself.
•CAUTION: Do not remove the seat cushion covers for dry–cleaning or separate washing.
•CAUTION: Do not expose fabric to sun or extreme light sources, as this will cause
fading and potential damage.
•CAUTION: Do not expose fabric to ink, bleach, oily substances, strong detergents
(including laundry detergents), chemicals and sharp objects, as these may cause
potential damage.
•CAUTION: Do not expose wood finishes to prolonged moisture.
•CAUTION: Always check with your local authorities to ensure this product meets
all applicable regulations and fire standards.
NOTE: All Maxwell Thomas Upholstered Furniture meets CA#117-2013 standards and
is CARB II compliant. CA#133 upgrade is available upon customer’s request at the
time of purchase.
NOTE: Maxwell Thomas Plymouth Power Recliner’s power supply unit conforms to
UL1310 regulations, and the motor actuator is UL recognized.

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Cleaning & Maintenance
Cleaning
We recommend the following cleaning practices to help maintain the appearance of the
wood surfaces and fabric of your Maxwell Thomas Upholstered Furniture.
Wood surfaces should be cleaned with a furniture polish, following the
manufacturer’s instructions.
•CAUTION: DO NOT use water or water-based cleaning solutions, 100% bleach,
abrasive cleaners, or similar cleaners or chemicals on the wood surfaces of this
product, as such use may void the warranty of this product.
•CAUTION: DO NOT use 100% bleach, abrasive cleaners, or similar cleaners or
chemicals on the fabric of this product, as such use may void the warranty of this product.
If your Maxwell Thomas Upholstered Furniture features vinyl fabric, use a gentle mix
of any mild soap and warm water to dissipate most common soil from the surface of
the cushion’s fabric. Using a soft cloth, wash the cushion’s fabric area to be cleaned
and rinsed. If stubborn dirt remains, such as a stain imbedded in the grain of the vinyl,
use the soft brush and, if necessary, a touch of cleaning powder. In both situations,
wipe the cushion’s fabric dry with a soft cloth.
If your Maxwell Thomas Upholstered Furniture features Crypton®fabric, first wipe off
excess spills with a dry cloth. Then, use a powdered enzyme detergent mixed with
water to clean the cushion’s fabric. If necessary, use a soft brush to treat stubborn
dirt. Wash off the soapy cleaner with water.
•CAUTION: Solvent cleaners are NOT recommended for use with Crypton®fabric.
NOTE: Fabric manufacturers recommend regular dusting and vacuuming, and
removable cushions should be fluffed regularly.
•WARNING: If electrical components come in contact with moisture, take extreme
caution and deactivate the product by unplugging it from the outlet. Contact Direct
Supply Customer Service immediately and DO NOT attempt to plug the product
in again. This could result in electric shock. Be sure to completely dry everything
underneath the recliner and allow qualified maintenance staff to evaluate the damage.
Maintenance
Examine the product at least every 60 days, or more often as needed, for loose screws,
joints and other miscellaneous damage. Do not use the product if it has been damaged
in any way. If there is damage, evaluate the extent and tighten, adjust or replace screws
as needed. Use furniture touch-up markers and furniture polish for minor wood finish
scratches and scuffs. If electrical components are damaged or not working, unplug the
product and contact Direct Supply Customer Service for further assistance.

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To remove the backrest, release
the clips on the metal sleeves
connected to each side of the
backrest and lift upwards.
Fig A,B,C
Fig. A
Fig A,B,C
Fig A,B,C
CLICK CLICK
Directions for Use
•WARNING: Unpack the product in an area with sufficient room to work. Do not allow
residents near the product until it has been completely unpacked, cleared of all debris
and placed in its desired location. Inspect the product for damage. If the product is
damaged or the wrong product was accidentally sent, DO NOT USE IT and immediately
contact Direct Supply for further instruction.
Williamsburg Collection
The Williamsburg Collection features a removable seat deck, allowing thorough cleaning
of the upholstery and frame. Lift the seat cushion up and outward to remove. Place the
seat cushion back in place and make sure the black plastic tabs underneath the cushion
are nested behind the wooden frame of the furniture.
Ridgeland & Ashville Theater Chairs
Theater chairs include a cup holder or tray, which are installed by placing the metal rod
on the bottom of the cup holder or tray into the receiver on the chair’s arm. Note that
the weight capacity for the cup holder and tray is 10 lbs. Do not lean on or otherwise
use the tray for maneuvering into or out of the chair.
These theater chairs also feature a UL Listed 120/USB plug in on the side of the chair.
Always ensure the plug in is kept clean and dry. Do not use the plug in if it has gotten
wet or you suspect it is not functioning properly.
Reclining Chair Assembly (If Applicable)
To assemble the recliner, slide the metal sleeves attached to each side of the backrest
onto the metal posts attached to the back of the recliner base (Fig. A) and push the
backrest down until a “click” is heard on both sides.

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Fig. X,Y,Z
Fig. X,Y,Z
Step One:
Pull back on the handle and push back on
the backrest to recline the chair and raise
the footrest. Staff should offer assistance to
residents who experience difficulty reclining
the chair.
Step Two:
Relax.
Step Three:
To bring the recliner back to the upright
position, push forward on the handle while
leaning forward and pushing down on the
footrest with lower legs. Staff should offer
assistance to residents who experience
difficulty bringing the chair back to the
upright position.
• WARNING: Do not attempt to
operate the reclining mechanism by the
handle alone. This will cause damage to the
recliner. Use your legs and torso to assist
the reclining mechanism. Staff should offer
assistance to residents who experience
difficulty operating the chair.
Reclining the Standard Recliner (If Applicable)
Reclining a Maxwell Thomas Recliner is as simple as sitting down and pulling the handle
backwards. If residents experience any difficulty in reclining the chair, staff should offer
assistance. To bring the chair back to the upright position, sit forward while pushing the
handle forward and pushing your legs downward. If residents experience any difficulty in
bringing the chair back to the upright position, staff should offer assistance.
•CAUTION: Using the handle by itself to operate the reclining mechanism will
cause damage.
Fig. X,Y,Z
Fig. X,Y,Z
Directions for Use (cont.)

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• WARNING: Leaning too far forward in the recliner when it is reclined will result in the recliner
tipping forward, resulting in possible injury to the resident and/or caregiver. Please use extreme
caution while the recliner is in the reclined position, and bring the recliner back to the upright
normal position before reaching for objects in front of the recliner.

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Power Recliner Setup and Operation
NOTE: Motor cable (A) is bundled underneath the back of the chair and must be
removed from the bundle prior to use. To easily access motor cable (A), tip the chair
forward to expose the underside of the chair. Once motor cable (A) is removed from
the bundle, slowly tip the chair back to its normal upright position.
SETUP:
1. Plug motor cable (A) into transformer (B)
2. Plug power transformer cable (C) into transformer (B)
3. Plug power transformer cable (C) into standard 120V wall outlet
• WARNINGS
• Be sure to keep transformer (B) a minimum of 3' away from the chair at all times.
• Do not locate transformer (B) underneath the product.
• Do not mount or attach the transformer (B) to the product.
• Do not push excess cable underneath product.
OPERATION:
Press the buttons on the power recliner remote to operate the recliner (D). To disable
the recliner, remove the transformer (B) by first unplugging the power transformer
cable (C) from the wall outlet, then unplug the motor cable (A) from the transformer (B).
Finally, remove transformer (B) and power cable (C) and store out of reach of residents.
Failure to do so may result in injury.
Directions for Use (cont.)
3 FEET
Wall Outlet
Power
Transformer
Cable (C)
Transformer
(B) Motor Cable
(A)
NOTE: Motor cable (A) is bundled
underneath the back panel of chair
and MUST be unravelled before use.
Power Recline
Remote (D)
3 FEET
Wall Outlet
Power
Transformer
Cable (C)
Transformer
(B) Motor Cable
(A)
NOTE: Motor cable (A) is bundled
underneath the back panel of chair
and MUST be unravelled before use.
Power Recline
Remote (D)

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Power Recliner Warnings
To reduce the risk of burns, fire, electric shock or injury to person:
1. Always unplug this chair from the electrical outlet before cleaning.
2. Do not allow anything to rest on top of the transformer.
3. Use this product only for its intended use as described in this manual. Do not use
attachments not recommended by the manufacturer.
4. Close supervision is necessary when this product is used by, or near, children
or disabled persons. Keep children away from extended foot support (or other
moving parts).
5. Do not pull or carry this product by its electrical supply. Do not use cords as a handle.
6. Never operate this product if it has a damaged cord or plug, if it is not working
properly, if it has been dropped or damaged, or come into contact with water.
Contact Direct Supply Equipment & Furnishings for further assistance.
7. Keep the electrical cords away from heated surfaces.
8. Do not use this product outdoors.
9. Do not operate where aerosol (spray) products are being used or where oxygen is
being administered.
10. To reduce the risk of electric shock, this product has a polarized plug (one blade
is wider than the other). This plug will fit in a polarized outlet only one way. If the
plug does not fit, contact a qualified electrician to install the proper outlet. Do not
change the product power cord plug in any way.
11. Do not locate transformer (B) underneath the product.
12. Do not mount or attach the transformer (B) to the product.
13. Do not push excess motor cable (A) underneath product.
14. Do not lean too far forward while the chair is reclined. This can cause the chair to
tip forward and potentially harm the user. If the user needs to reach for something
in front of him or her, the chair must be brought back to the upright position.
FAILURE TO FOLLOW THESE WARNINGS MAY RESULT IN INJURY.
Power Recliner Warnings

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Limited Warranty
We offer to you, as the original purchaser, a warranty for Maxwell Thomas seating. Our
warranty applies for the limited warranty period stated below. If any product or product
part listed below is defective in material or workmanship during the applicable limited
warranty period, we will repair or replace it at our cost. Please note that the decision to
repair or replace a product or product part will be at our discretion. Our warranty applies
only if the product is properly maintained by the original purchaser for normal, indoor
use and does not cover normal wear and tear, modification of the product, or damage
caused by abuse, improper use, failure to maintain, use which exceeds the published
product limitations or the combination of any product with another product. In addition,
our warranty does not cover fading, spills or exposure to chemicals, odors, heat or light.
In certain cases, we may provide you repair or adjustment or replace a defective part. Our
warranty gives you specific legal rights, and you may also have other rights, which vary
from state to state. Please note that our limited warranty period begins when we ship
the product to you. The limited warranty period and our obligations under the warranty
end once you transfer the product to someone else or at the end of the applicable limited
warranty period identified below, whichever is earlier.
Product Foam (Parts) Frame (Parts) Mechanism (Parts) Fabric
Anticipated
Usable
Product Life
Maxwell Thomas®Plymouth
Recliner & Power Recliner 1 year 1 year 1 year Please see fabric
manufacturer’s
standard warranty 1 year
Maxwell Thomas®
Williamsburg Common Area
Furniture Collection 1 year 5 years NA Please see fabric
manufacturer’s
standard warranty 5 years
Maxwell Thomas®Ridgeland
& Ashville Theater Chairs 1 year 5 years NA Please see fabric
manufacturer’s
standard warranty 5 years
Maxwell Thomas®
Silverthorne Occasional Chair
& Stationary Rocking Chair 1 year 1 year NA Please see fabric
manufacturer’s
standard warranty 10 years
Anticipated Usable Product Life is based on normal use with proper maintenance,
cleaning and storage. You should still inspect, monitor and care for the product
described in this guide, as the product may need to be replaced sooner than
anticipated in particular situations.
DIRECT SUPPLY MANUFACTURING, INC. MAKES NO IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; THESE AND ALL
OTHER IMPLIED WARRANTIES ARE SPECIFICALLY DISCLAIMED. TO THE FULLEST
EXTENT ALLOWED BY LAW, DIRECT SUPPLY MANUFACTURING, INC. WILL NOT BE
LIABLE FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES,
OR LOST PROFITS THAT MAY RESULT FROM THE PRODUCT OR YOUR USE OF OR
INABILITY TO USE THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. OUR TOTAL LIABILITY TO YOU, IF ANY, IS LIMITED TO THE PRICE OF THE
PRODUCT OR SERVICE GIVING RISE TO YOUR CLAIM.
Some states do not allow an exclusion or limitation of incidental or consequential
damages, or how long an implied warranty lasts, so the above limitations or exclusions
may not apply to you. If implied warranties are not excluded, and to the extent allowed
by law, we limit any and all implied warranties to the applicable warranty period identified
above. Except for rights under any applicable state law, the remedies provided under this
warranty are your sole and exclusive remedy for any breach of our warranty and state the
entire limit of our responsibilities.

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Customer Service
Our promise to you is that you will have a convenient and easy ordering experience,
receive quality seating and enjoy outrageous customer service. If you have any questions
about the seating you have purchased or would like to request warranty service, please
contact us at: Direct Supply Equipment & Furnishings, 1-800-634-7328, 6767 N.
Industrial Road, Milwaukee, WI 53223, [email protected].

DS70 ZR133
Distributed by Direct Supply Manufacturing, Inc. 6699 N Industrial Road, Milwaukee, WI 53223.
© 2012-2018 Direct Supply Manufacturing, Inc. All Rights Reserved. Direct Supply®, Maxwell Thomas®and all associated brands and logos
are the registered trademarks of Direct Supply, Inc., used under license. All other trademarks are the property of their respective owners.
6154Date of Printing: June 2018