DMC DUSH TM Series User manual
TM Series Instruction Manual i
Introduction
Thank you for purchasing DMC's products.
This manual describes the functions of the TM series.
Please read this manual carefully and use the product properly.
This product will be referred to as "TM” hereinafter.
Please note the specifications described in this manual are subject to change without prior
notice.
Copyrights and Trademarks
◼The copyright of this instruction manual is rightfully owned by DMC Co., Ltd.
◼Reproduction of the product and/or this manual in any form is prohibited.
◼Please note, the contents of the product and/or this manual are subject to change without
prior notice.
◼Although all efforts have been made to ensure the accuracy of this product and/or the
contents in this manual, should you notice any errors or have any questions, please contact
and notify us.
◼We will not be held liable in any way for damages or losses, nor be held responsible for any
claims by a third party as a result of using this product.
◼Other product and company names mentioned herein are trademarks or registered
trademarks of their respective owners.
Safety Precautions
Please go through and read and observe the following precautions before use.
Safety Symbols
The following safety symbols are noted throughout this manual to ensure correct use of this
product.
The indications and meaning of the symbols are as follows.
Warning
Indicates a procedure, condition, or statement that, if not strictly observed, could
result in severe human injuries or loss of life.
Caution
Indicates a procedure, condition, or statement that, if not strictly observed, could
result in human injuries or property damage.
Indicates a procedure, condition, or statement that is strictly prohibited for correct use
of the equipment. (Forbidden)
Indicates a procedure, condition, or statement that must be strictly followed for correct
use of the equipment. (Mandatory)
TM Series Instruction Manual ii
Warnings
Warnings for Design
Designing switches on the touchscreen that might cause human injuries and/or property
damages is strictly prohibited. Unintentional output signals due to malfunction of the main
unit and/or cables can lead to serious injuries. Please design switches with major functions
on other devices other than the TM itself.
Designing safety related switches on the TM is prohibited. Switches related to safety, such
as emergency stop switches, should be installed on a different hardware.
Do not use this product as a critical warning device that may cause injury, serious property
damage, or production stoppage. Critical alert indications and warning-related controls
should be structured by an independent, redundant hardware system or a mechanical
interlock.
This product is not intended for use in applications that require extremely high reliability and
safety, such as aircraft equipment, aerospace equipment, trunk line communications
equipment, nuclear power control equipment, and life-sustaining medical equipment. It
cannot be used for these applications.
When using this product for purposes that concern high reliability and safety functions and
accuracy such as transport equipment (trains, automobiles, ship, etc.), crime/disaster
prevention devices, various safety devices, and medical equipment that does not concern life
sustaining, be sure to have safety features including redundancy and false operation
prevention measures incorporated into the entire system.
Display will black out when the backlight goes out. If mistakenly operated in this condition, it
might result in improper operation. Do not design touch-switches on the TM that might cause
human injuries and property damages due to improper operation.
Warnings for Handling
Do not modify/disassemble the TM. Doing so may cause fire and/or electric shocks
Do not use around flammable gas. Doing so may cause explosions.
Do not put any kind of liquid, such as water, or metal into the product. Doing so may cause
fire and/or electric shocks.
If any abnormality such as smoke, unusual odor, or unusual noise is detected, disconnect
the power plug, and discontinue use. Failure to do so may cause fire or electric shocks.
Warnings for Wiring
For wiring and installation, please refer to the manual and specifications in order to conduct
it correctly. Failure to do so may cause fires and/or electric shocks.
Before installing the power cable, make sure power is not being supplied from power source.
Failure to do so may cause electrical shocks.
Do not use power voltage other than the voltage specified. Doing so may cause fire and/or
electric shocks.
TM Series Instruction Manual iii
Cautions
Cautions for Disposal
When disposing the product, please treat it is as industrial waste.
Precautions for Safe Use
Do not press the display with strong pressure or hard objects. It may break the display and
cause injuries.
Please use this product within the specified ambient temperature and humidity range. If not
used properly within the specified range, it may cause malfunctions.
Do not press down hard on the display area with sharp objects such as mechanical pencils
or screw drivers. Doing so may damage the display.
If the surface of the TM gets dirty, wipe with a dry, soft cloth damped in a neutral detergent
then wrung out tightly. Do not use thinner or organic solvents.
Avoid using in areas where rapid temperature change could cause condensation. Failure to
do so may cause failures.
In order to prevent product temperature from rising, avoid using in areas where heat can
build up. Also avoid storing or using in areas of high temperature.
Avoid storing or using the product in direct sulight, dusty areas, or in areas where it can be
exposed to oil fumes and/or water vapor.
The TM is a precision equipment. Do not store or use the TM in areas where it is subject to
shock or vibration.
Avoid using or storing in areas where gasified chemicals are diverged into the air or where
chemical adhereing to the product can occur.
When using power source with slow rise-time and fall-time, it may not operate properly. Be
sure to drop the voltage to 0V when turning the power back on after once turning the power
off. It may not start up correctly.
TM Series Instruction Manual iv
Handling of LCDs
1) The LCD contains skin-irritating materials. If liquid materials flow or spill out due to
damages and comes in contact with the skin, immediately wash the area under running
water for more than 15 minutes and consult a physician. If it gets in the eyes, rinse your eyes
immediately under running water and consult a doctor.
2) The LCD might have uneven brightness depending on the contents being displayed.
Please note that this is not a malfunction.
3) Minute spots (black or bright) may occur in the LCD elements. Please note that this is not a
malfunction.
4) When the display of the LCD is viewed from outside the specified viewing angle, the
displayed color might seem different. Please note that this a basic characteristic of the LCD.
5) When a same image is displayed for a prolonged period of time, it may remain as an
afterimage. Please note that this is a basic characteristic of the LCD.
To avoid afterimages, change the display image periodically and avoid displaying the same
image for a prolonged period of time.
Handling of Projected Capacitive Touchscreens (TMG)
1) Changes in the surrounding environment and/or elements that change the electric field,
such as capacitors with large capacitance, power supply units, metals, and other materials
with high dielectric constants are near, it may affect the coordinate detection. Keep as
much distance as possible from those unstable elements mentioned above when designing.
2) Connect the FG (Frame GND) of the TM main unit to FG (Field GND). Touchscreen
operation may become unstable.
3) Touchscreen operation may become unstable depending on the installation environment
due to the characteristic of the touchscreen. For correct use, please perform calibration of
the sensor sensitivity of the touchscreen when installing the equipment. For details, please
refer to “4.4 Calibation”.
4) Although the touchscreen is covered with tempered glass, please be careful when handling
as it may break when struck by hard objects.
5) The touchscreen may cause malfunction if there are drops of water on the surface of the
touchscreen. Please wipe it dry before use.
6) Due to the characteristics of the touchscreen, touching slightly outside the display area
may be detected as coordinates of the edge of the touchscreen. Please take this into
consideration when designing applications.
Handling of Analog Resistive Touchscreens (TMH)
1) Applications that require a point on the touchscreen to be pressed for a long time may cause
failures due to its structural features. Please be careful.
2) The touchscreen is made of surface film and tempered glass. There is a possibility of the
touchscreen becoming inoperable due to cracks and/or other damages to the surface film.
Also, the tempered glass can easily damage if scratched. Please handle the touchscreen so
it does not come in contact with hard objects.
3) Due to the characteristics of the touchscreen, touching slightly outside the display area may
be detected as the coordinates of the edge of the touchscreen. Please take this into
consideration when designing applications.
4) The coordinates of the touchscreen may shift over time or depending on the environment of
use.
If the coordinates shift, please perform calibration (coordinate correction). For details, please
refer to “4.4 Calibation”.
5) Due to the structure of the touchscreen, sealing material may be visible at the edge (upper
right corner when viewed from the front) of the touchscreen.
Please refer to the shipping standards for details. (Please contact our sales representatives.)
TM Series Instruction Manual A
Table of Contents
1. Features ....................................................................................................................1
1.1 Features........................................................................................................................................... 2
1.2 Line-Up ............................................................................................................................................ 3
2. Product Configuration .............................................................................................4
2.1 Names and Function of Each Parts................................................................................................. 5
2.2 Options............................................................................................................................................. 7
2.3 Installing the TM .............................................................................................................................. 9
2.4 Wiring..............................................................................................................................................11
3. OSD..........................................................................................................................16
3.1 OSD Menu (Factory Default Setting)............................................................................................. 17
4. Touch Screen Properties .......................................................................................18
4.1 System Requirements ................................................................................................................... 19
4.2 Installation...................................................................................................................................... 20
4.3 Settings.......................................................................................................................................... 24
4.4 Calibration...................................................................................................................................... 29
5. Maintenance............................................................................................................32
5.1 Maintenance .................................................................................................................................. 33
6. Troubleshooting .....................................................................................................34
6.1 Display........................................................................................................................................... 35
6.2 Touchscreens................................................................................................................................. 36
7. Others......................................................................................................................37
7.1 Warranty and Repair...................................................................................................................... 38
7.2 Production Discontinuance............................................................................................................ 39
7.3 Inquires.......................................................................................................................................... 40
1. Features
TM Series Instruction Manual 1
1. Features
Chapter Contents
1.1 Features ....................................................................................................2
1.2 Line-Up......................................................................................................3
1. Features
TM Series Instruction Manual 2
1.1 Features
■Front surface full flat design
■Slim type chassis
■Supports HDMI video signal input interface as a series
■USB3.0 Upstream Port with shock-resistant “Standard Type B” connector
■Line-up of devices with projected capacitive touchscreen: TMG series
-Supports five-point touch
■Line-up of devices with light load resistive touchscreen: TMH series
-Resistive type that supports gestures such as flick, pinch in/out, and rotate)
■Can be operated with gloves
*Some glove may not be compatible depending on the type and the environment in which
they are used.
■Supports DC power input (12V)
Connector with DC jack with screw is used to prevent disconnection when used with a
complying DC plug.
AC adaptor with screw-lock is available as option.
It can be used with a regular DC plug (without a screw-lock) also.
AC adaptor without a screw-lock is also available as option.
■Long-life, high-luminance LCD for industrial equipment
■IPS type LCD provides a wide view angle and can be displayed in portrait mode or
landscape mode
■Mounting angle of VESA box can be changed (variable angel: 90degress)
Improved routing flexibility of interface cables
■Adoption of VESA mounting standard (100 x 100mm)
■Stand-alone made possible by using an optional free-stand
1. Features
TM Series Instruction Manual 3
1.2 Line-Up
*Analog resistive touchscreen used in TM supports gesture operations such as flick, pinch in, pinch
out, and rotate. (Does not support two-point touch.)
Model
specification
LCD
Size
Touchscreen
Type
Image
Input
USB Host I/F
(Upstream)
USB Hub I/F
(Downstream)
TMG-215FH01-01
21.5”
Wide
Projective
Capacitive
HDMI
USB3.0 Type-B
(USB2.0 Type-B
connectable)
-
TMG-215FH03-01
USB3.0Type-A
(USB2.0 Type-A
connectable)
TMH-215FH01-01
21.5”
Wide
Analog
Resistive*
HDMI
USB3.0 Type-B
(USB2.0 Type-B
connectable)
-
TMH-215FH03-01
USB3.0Type-A
(USB2.0 Type-A
connectable)
2. Product Configuration
TM Series Instruction Manual 4
2. Product Configuration
Chapter Contents
2.1 Names and Function of Each Parts...........................................................5
2.2 Options......................................................................................................7
2.3 Installing the TM ........................................................................................9
2.4 Wiring ......................................................................................................11
2. Product Configuration
TM Series Instruction Manual 5
2.1 Names and Function of Each Parts
TMG-215FH01-01，TMH-215FH01-01
*1 Connect an USB cable when using as a touchscreen monitor.
No
Name
Function
①
USB Host I/F *1
USB3.0 Standard Type-B connector
(USB2.0 Type-B connectable)
②
Power Input
Input power (12VDC)
③
Video Input (digital)
HDMI connector
④
FG Terminal
Connect to field GND
⑤
VESA Box
Can be rotated by customer
①
④
⑤
③
②
2. Product Configuration
TM Series Instruction Manual 6
TMG-215FH03-01，TMH-215FH03-01
*1 Connect an USB cable when using as a touchscreen monitor, or when using an USB hub function.
*2 Can be connected with USB complying peripherals.
No
Name
Function
①
USB Host I/F *1
(Upstream)
USB3.0 Standard Type-B connector
②
Power Input
Input power (12VDC).
③
Video Input (Digital)
HDMI connector
④
FG Terminal
Connect to field GND
⑤
VESA Box
Can be rotated by customer
⑥
USB Hub I/F *2
(Downstream) x 2
USB3.0 Standard Type-A connector
⑤
④
①
③
②
⑥
2. Product Configuration
TM Series Instruction Manual 7
2.2 Options
“AC adaptor (with/without screw lock)”, “self-standing stand” are available as option.
2.2.1 AC Adaptor (with screw lock)
Model: ATS065T-P120B15210 (customized model)
Manufacturer: Toki Trading Ltd.
・AC adaptor: 1unit ・AC cord: 1pc
<Note>
Warranty coverage: Coverage within the AC adaptor manufacturer’s warranty.
Make sure the power cord provided conforms to the standards specified for the country or
region in which it will be used.
2.2.2 AC Adaptor (without screw lock)
Model: AKA-12050 (standard model)
Manufacturer: Aikoh Electronics Corporation
・AC adaptor: 1unit ・AC cord: 1pc
<Note>
Warranty coverage: Coverage within the AC adaptor manufacturer’s warranty. Make sure
the power cord provided conforms to the standards specified for the country or region in
which it will be used.
2. Product Configuration
TM Series Instruction Manual 8
2.2.3 Self-Standing Stand
Model: SWST-01-001
*Cannot be used for portrait view.
2.2.3.1. Items included in Package
・Stand (arm): 1 unit ・Stand (base): 1 unit
・VESA mounting screw: 4pcs ・List of included items: 1
2.2.3.2. Assembly Instruction
(1) Remove the screw for assembly attached to the arm.
(2) Put together the arm and base.
(3) Screw together with the screw removed at (1).
1pc screw for
assembly included.
(1)
(2)
(3)
Complete
2. Product Configuration
TM Series Instruction Manual 9
2.3 Installing the TM
2.3.1 Installing Conditions (Precautions)
•To install the TM, use the M4 screw holes (VESA Standard 100mmx 100mm) provided in the
VESA box.
•When installing using a commercially available arm or stand, be sure to select one that can
withstand the weight of the TM.
•Please be careful not to drop the product as it may cause human injury or damage to the
product.
•Make sure there is enough room for inserting and removing of cables when installing.
•Use the product within the specified ambient operating temperature and humidity.
•Please install so the touchscreen does not come in contact with metal.
•If metal should come near the touchscreen, be sure to leave a space of 2mm or more
between the touchscreen and metal, otherwise it may cause malfunctions.
2.3.2 Installing of Optional Stand
Use the M4 screws provided with the optional stand for installation.
Tightening torque is 0.7 to 0.8N-m.
Angle adjustment range is +90° to -5°.
If installed to our option stand “SWST-01-001”, the angle can be adjusted for easy viewing.
*Cannot be used for portrait view.
Installation Stand adjustment range
SWST-01-001 Installation Diagram
2. Product Configuration
TM Series Instruction Manual 10
2.3.3 Installing VESA Standard Arm
The TM can be installed to a commercially available arm and/or stand.
Parts to be used for installation shall meet the UL1678 standards.
Please refer to the arm instruction manual for installation procedures.
Installing hole dimensions are as follows (VESA Standard 100mm x 100mm).
Use M4 screw. Tightening torque is0.7 to 0.8N-m.
Please select the M4 screws so the penetration depth of the screw is 8mm or less from the
backside.
VESA Standard
VESA is the abbreviation for “Video Electronics Standards Association”, an industry organization that
establishes standards for computer displays.
VESA established SVGA standards and VL bus standards and standardized below 2 types of LCD
monitor installing dimensions as below.
●75mm×75mm pitch
●100mm×100mm pitch
TM complies with the VESA standard 100mm×100mm.
2. Product Configuration
TM Series Instruction Manual 11
2.4 Wiring
Be sure no power is supplied when wiring and connecting to avoid the risk of electrical shocks.
Do not turn the power on until all connections have been made.
Prepare the cables to be used according to the specifications.
2.4.1 Wiring of Power Supply
■Compliant DC Plug Specifications
●DC Plug with screw lock
Outer diameter: Φ5.5mm, Inner diameter: Φ2.1mm, Screw lock: 5/16-32 UNEF-2B
Allowable voltage: 12V or more, Allowable current: 5A or more
unit: mm
●DC Plug without screw lock
Outer diameter: Φ5.5mm, Inner diameter: Φ2.1mm
Allowable voltage: 12V or more, Allowable current: 5A or more
unit: mm
■Power Supply Wiring Precautions
(1) Be sure to wire separately the power supply, input/output equipment, and the power
equipment of the TM.
(2) Do not bundle nor bring close together the main circuit line (high voltage, large current),
signal line, and power cable.
(3) Attach a ferrite core to the power cable if affected by noise.
(4) Connect a lightning surge absorber if necessary.
■Grounding Precautions
(1) FG should be dedicated grounding. “Installation should be D-class grounding, grounding
resistance of 100Ω or less.”
(2) SG (Signal Ground) and FG (Frame Ground) is connected internally inside the TM. When
connecting the connecting device and the SG, design the system so that there is no short
circuit loop.
(3) Use a grounding wire of 2mm2 or more. The grounding point should be near the TM at
shortest length. If ground wire becomes long, use a thick insulation wire when setting.
(4) TM will be FG grounded if the VESA arm is grounded to FG because the VESA arm
surface is conductive.
*Shortest value
*
*
*Recommended value
2. Product Configuration
TM Series Instruction Manual 12
2.4.2 Wiring Procedure
(1) You will need a “USB Cable” and a “Video Interface Cable” in order to connect to a
computer.
(2) Make sure power is not being supplied to the TM and the computers to be connected.
(3) Connect the TM and the computer as shown in below diagram.
*Connect to power last.
*Attaching a ferrite core to each cable may be effect against noise.
Model
Video Interface Cable
USB Cable
TMG-215FH01-01
TMH-215FH01-01
HDMI
USB3.0 or USB2.0
Computer
AC power
Note: Connect last
USB Cable
HDMI Cable
FG (Field Ground)
AC Adapter
2. Product Configuration
TM Series Instruction Manual 13
<Note>To comply to EMC Directives
The following conditions must be observed when connecting to a USB port.
USB downstream port connect conditions:
・USB3.0 device to be connected directly only (USB3.0 extension cable not
acceptable).
・USB2.0 device can be connected to extension cable up to 5m
(4) Standard orientation of the TM is portrait display installation. After applying power, Set the
display orientation to “portrait (opposite orientation) in the computer setting.
(5) For TMH-215FH01-01/ TMH-215FH03-01, refer to “4.4.2 Resisitive Touchscreen”and click
and put a check in the box in front of “Use EEPROM and register
(6) Calibration is not necessary for the TM in the factory default state. In case of touch
coordinate misalignment or unstable touch operation, please refer to “4.4 Calibration” and
perform calibration.
(7) Resetting of the touch coordinate (rotation) of the touchscreen is not necessary. However,
if the touch coordinates are rotated, please refer to “4.3.6 Touch Coordinate Rotation”and
rotate the touch coordinates.
Model
Video Interface Cable
USB Cable
USB Device
TMG-215FH03-01
TMH-215FH03-01
HDMI
USB3.0 or USB2.0
USB3.0 or USB2.0
Computer
AC Power
Note: Connect last
USB Cable
HDMI Cable
ＦＧ (Field Ground)
(フィールド GND)
AC Adapter
USB Device
2. Product Configuration
TM Series Instruction Manual 14
2.4.3 Rotating the VESA Box
The VESA box at shipment from the factory is oriented so the image interface is in the
longitudinal direction.
Video interface can be rotated and changed by the customer.
■Rotating the VESA box
(1) Turn off the power of the main unit and disconnect any peripheral devices connected to the
TM.
(2) Place the main unit on a flat and stable surface, such as a desk, with the display side
facing down.
[Caution] Please be careful not to damage the display surface.
(3) Remove the four screws securing the VESA box.
[Caution] Please be careful not to drop the screws inside the main unit and/or lose them.
(4) Lift the VESA box gently about 1 to 2cm.
[Caution] Lifting the VESA box too high may break or damage the wires.
VESA Box
Fixing screws
(4 places)
Box side
Position mark
Unit side
Position mark
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